Title: NH Collection Palermo Palazzo Sitano - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# NH Collection Palermo Palazzo Sitano

Hotel with a rooftop terrace, near Teatro Massimo

## Photo gallery for NH Collection Palermo Palazzo Sitano

![Front of property - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/b37ab0bd.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c7102f38-bd52-4511-94b2-3126600ab9ae-thumbnail.jpg?impolicy=resizecrop&rw=1080)

![Rooftop terrace - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3837h2551x3y3-00a0693c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Hypo-allergenic bedding, minibar, in-room safe, individually decorated - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/027f998c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Premium Room, Balcony (Extra Large) - NH Collection Palermo Palazzo Sitano (Palermo)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/6bc712c3.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Palazzo Sitano offers a peaceful escape near Palermo Harbour. Guests can book invigorating massages and facials at the spa, start their day with breakfast on the rooftop terrace, or enjoy light fare from the restaurant for a complete relaxation experience.

## Reviews

8.2

Very good

## Popular amenities

- Bar
- Gym
- Room service
- Pet-friendly
- Housekeeping

## Room options

### Check availability for these dates

Tonight

[Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3935684&PinnedHotelID=3935684&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

### View all photos for Superior Single Room, Balcony

![Superior Single Room, Balcony](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/770ae1a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Single Room, Balcony

10.0

Exceptional

1 review

### Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

- 186 sq ft
- Sleeps 1
- 1 Twin Bed

### View all photos for Superior Room, Balcony

![Superior Room, Balcony](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/059a0411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room, Balcony

10.0

Exceptional

5 reviews

### Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

- 160 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Superior Room

![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/b32e6824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room

10.0

Exceptional

2 reviews

### Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

- Sleeps 2
- 1 King Bed OR 1 Queen Bed

### View all photos for Suite, Balcony

![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/027f998c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, Balcony

### Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

- 175 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Premium Room, Balcony (Extra Large)

![Room amenity](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/98f48dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Room, Balcony (Extra Large)

### Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

- 244 sq ft
- Sleeps 2
- 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

### View all photos for Premium Room (Extra Large)

![Premium Room (Extra Large)](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/0c5b10a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Room (Extra Large)

### Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

- 290 sq ft
- Sleeps 2
- 2 Twin Beds

### View all photos for Premium Room, Balcony

![Room amenity](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/98f48dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Room, Balcony

### Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

- 202 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds

### View all photos for Premium Room

![Premium Room](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/4d969b8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Room

### Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

- 206 sq ft
- Sleeps 2
- 1 King Bed OR 2 Twin Beds

### View all photos for Junior Suite, Balcony

![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3458h2302x0y0-5267a9ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite, Balcony

10.0

Exceptional

2 reviews

### Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

- 307 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed

### View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)

![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3940000/3935700/3935684/w3458h2302x0y0-5267a9ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite, Balcony (Extra Bed 3 Adults)

8.0

Very good

1 review

### Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

- 307 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.11781%2C13.36666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wk2qEzJ9yf0SkuFwHDznhlZ5yNk=)

Via Vittorio Emanuele, 114, Palermo, PA, 90133

#### What's nearby

- Via Vittorio Emanuele \- 1 min walk \- 0.0 km
- Via Roma \- 3 min walk \- 0.3 km
- Foro Italico \- 7 min walk \- 0.6 km
- Quattro Canti \- 7 min walk \- 0.6 km
- Teatro Massimo \- 10 min walk \- 0.9 km

#### Getting around

- Giachery Station - 3 min drive
- Palermo Central Station - 12 min walk
- Punta Raisi Airport (PMO) - 25 min drive

#### Restaurants

- ‪Nni Franco U Vastiddaru - ‬1 min walk
- ‪Ai Bottai - ‬1 min walk
- ‪Delizie de Cagliostro - ‬1 min walk
- ‪Aja Mola – trattoria di mare - ‬2 min walk
- ‪Anciova - ‬3 min walk

## About this property

### NH Collection Palermo Palazzo Sitano

Upscale hotel near Teatro Massimo

Close to Palermo Cathedral and Palermo Harbour, NH Collection Palermo Palazzo Sitano provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services. 

Other perks include:

- Buffet breakfast (surcharge), bike rentals, and free newspapers
- Meeting rooms, coffee/tea in the lobby, and a TV in the lobby
- A computer station, a front-desk safe, and a 24-hour front desk

Room features

All 86 individually furnished rooms have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. 

Extra amenities include: 

- Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
- Bathrooms with rainfall showers and bidets
- 26-cm LCD TVs with digital channels
- Wardrobes/closets, heating, and daily housekeeping

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- No onsite parking available

### Food and drink

- Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 19 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Snack bar/deli

### Things to do

- Bicycle rentals
- Gym
- Library
- TV in common areas

### Family friendly

- In-room crib
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Snack bar/deli
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance

### Business services

- Business center
- Computer station
- Conference center (753 square feet of space)
- Meeting rooms

### Outdoors

- Garden
- Rooftop terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk

### More

- 1 building
- 4 floors
- Built in 1800
- Designated smoking areas

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes
- Free crib
- Hypo-allergenic bedding
- Rollaway/extra bed (surcharge)

### Bathroom

- Bidet
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shower/bathtub combination
- Towels provided

### Entertainment

- 26-cm LCD TV with digital channels

### Food and drink

- Limited room service
- Minibar

### More

- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Phone
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18 

### Check-out

Check-out before noon

Contactless check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets allowed for an extra charge of EUR 35 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 55 lbs per pet)

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per day

Free cribs are available on request at the property

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. 

### Optional extras

- Fee for buffet breakfast: approximately EUR 18 for adults and EUR 19 for children
- Pet fee: EUR 35 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

### We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Only registered guests are allowed in the guestrooms

### National rating

This property has received its official star rating from the local rating authority.

### Property is also known as

CityLine Hotel

Hotel Palazzo Sitano

Palazzo Sitano

Palazzo Sitano Hotel

Sitano

TOP CityLine Hotel Palazzo Sitano

TOP CityLine Hotel Palazzo Sitano Palermo

TOP CityLine Palazzo Sitano

TOP CityLine Palazzo Sitano Palermo

Hotel Palazzo Sitano Palermo

Palazzo Sitano Palermo

Hotel Palazzo Sitano Palermo, Sicily

Hotel Palazzo Sitano

NH Collection Palermo Palazzo Sitano Hotel

NH Collection Palermo Palazzo Sitano Palermo

NH Collection Palermo Palazzo Sitano Hotel Palermo

## Frequently asked questions

### Is NH Collection Palermo Palazzo Sitano pet-friendly?

### How much does it cost to stay at NH Collection Palermo Palazzo Sitano?

### How much is parking?

### What time is check-in at NH Collection Palermo Palazzo Sitano?

### What time is check-out at NH Collection Palermo Palazzo Sitano?

### Where is NH Collection Palermo Palazzo Sitano located?

## Have a question?

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## NH Collection Palermo Palazzo Sitano Reviews

## Reviews

8.2

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

10 - Excellent

357

8 - Good

398

6 - Okay

113

4 - Poor

48

2 - Terrible

36

### 8.4/10

Cleanliness

### 8.2/10

Staff & service

### 8.6/10

Amenities

### 8.2/10

Property conditions & facilities

### 8.2/10

Eco-friendliness

## Reviews

### 8/10 Good

#### Sarah

Nov 6, 2025

Liked: Cleanliness, amenities

Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff

##### Sarah

Stayed 3 nights in Nov 2025

### 10/10 Excellent

#### Robert L

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, a pleasure to stay at

##### Robert L

Stayed 5 nights in Jul 2025

### 10/10 Excellent

#### Paola

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories. 

##### Paola

Stayed 1 night in Aug 2025

### 10/10 Excellent

#### Christian

May 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!

##### Christian

Stayed 4 nights in May 2025

### 8/10 Good

#### Kathleen

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.

##### Kathleen

Stayed 6 nights in Sep 2025

### 10/10 Excellent

#### Isabel

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### A week in Palermo 

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating. 

##### Isabel

Stayed 7 nights in Jun 2025

### 8/10 Good

#### Edgar

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Solid hotel choice 

Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website. 

##### Edgar

Stayed 3 nights in Jul 2025

### 10/10 Excellent

#### Jodi

May 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a three night stay in May 2025\. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel). 

##### Jodi

Stayed 3 nights in May 2025

### 10/10 Excellent

#### AHMED ADEL MAHM

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel. 

##### AHMED ADEL MAHM

Stayed 1 night in Aug 2025

### 10/10 Excellent

#### Lora

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Friendly staff. Comfortable beds.

##### Lora

Stayed 2 nights in Aug 2025

### 10/10 Excellent

#### Paola

Aug 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved my room with the balcony! 

##### Paola

Stayed 1 night in Aug 2025

### 10/10 Excellent

#### Lora

Sep 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it! Very convenient spot

##### Lora

Stayed 2 nights in Aug 2025

### 10/10 Excellent

#### Andrea

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!

##### Andrea

Stayed 2 nights in Aug 2025

### 6/10 Okay

#### Arian

Nov 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very Bad gym Spa was closed and nobody told is while or after booking Very friendly 

##### Arian

Stayed 2 nights in Sep 2025

### 10/10 Excellent

#### Mike

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.

##### Mike

Stayed 2 nights in May 2025

### 10/10 Excellent

#### Vasiliki

Jul 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic! 

##### Vasiliki

Stayed 3 nights in Jul 2022

### 4/10 Poor

#### Saul

Sep 19, 2025

Liked: Cleanliness

Disliked: Staff & service

After experiencing their wonderful property in Taormina, this hotel was a big letdown. The staff was unfriendly and at times outright rude. Access is very inconvenient—there’s no way to arrive by car, and guests are left to walk at least three blocks with luggage, as the hotel offers no assistance or service to help. Yes, it’s on the main street in Palermo, but that’s about the only positive. Breakfast was just average with limited options, and the night staff in particular were unhelpful and unpleasant. Overall, not what I expected from an NH Collection property.

##### Saul

Stayed 2 nights in Sep 2025

### 8/10 Good

#### Anthony

Aug 4, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Location was good. WiFi was spotty. 

##### Anthony

Stayed 3 nights in Jul 2022

### 10/10 Excellent

#### Zena

Jul 15, 2022

Liked: Staff & service, property conditions & facilities, room comfort

#### Love Palermo 

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return. 

##### Zena

Stayed 2 nights in Jul 2022

### 6/10 Okay

#### Meredith

Jul 14, 2022

Liked: Staff & service

Disliked: Property conditions & facilities

The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good. 

##### Meredith

Stayed 2 nights in Jul 2022

### 8/10 Good

#### David

Oct 10, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Good stay at Palazzo Sitano

The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..

##### David

Stayed 2 nights in Oct 2022

### 2/10 Terrible

#### Johnnie

Jul 18, 2022

Liked: Staff & service, property conditions & facilities

Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem. 

##### Johnnie

Stayed 1 night in Jul 2022

### 10/10 Excellent

#### Veronica

Nov 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

La stanza impeccabile. Il personale super cortese. La colazione ottima

##### Veronica

Stayed 1 night in Nov 2025

### 10/10 Excellent

#### Francisca

Oct 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sehr freundlicher Empfang mit Welcome Drink, Frühstück mit hervorragender Auswahl, zuvorkommende und äußerst aufmerksame Mitarbeiter, sehr schönes und ruhiges Zimmer mit Balkon

##### Francisca

Stayed 1 night in Oct 2025

### 10/10 Excellent

#### Regina

Sep 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Personal agradable y atento

##### Regina

Stayed 1 night in Sep 2025

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