Title: 38 Aira Hotels - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # 38 Aira Hotels Hotel with a bar, steps from Via Roma ![City view from property](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/7297ad91.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/2a11a4f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/8c72ed40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/ddd682a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/3f3b3290.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Palermo Harbour, 38 Aira Hotels offers a charming retreat with a rooftop terrace, laundry facilities, and a cozy bar. Stay connected with in-room WiFi and take advantage of the 24-hour front desk, concierge services, tour/ticket assistance for local attractions like Teatro Massimo. The helpful staff has left lasting impressions on previous guests. 6.4 ## Popular amenities - - Bar - Room service - 24/7 front desk - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1886905&PinnedHotelID=1886905&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/6516652e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Air conditioning Heating TV Bidet Shower/tub combination Hair dryer Private bathroom - 194 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Single Room](https://images.trvl-media.com/lodging/2000000/1890000/1887000/1886905/aa6198d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony Air conditioning Heating TV Bidet Shower/tub combination Hair dryer Private bathroom - 129 sq ft - Sleeps 1 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-38-Aira-Hotels.h1886905.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalermo-Hotels-38-Aira-Hotels.h1886905.Hotel-Information) ## About the area Located in Palermo Historical Center, a neighborhood in Palermo, 38 Aira Hotels is near a metro station and near a boardwalk/promenade. Notable landmarks in the area include Via Vittorio Emanuele and Teatro Massimo, and travelers wishing to experience a bit of culture can try Politeama Garibaldi Theater. Palermo Botanical Garden and Cantieri Culturali alla Zisa are also worth visiting. [Visit our Palermo travel guide](https://www.expedia.ca/Palermo.dx2831) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.11794%2C13.36291&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u7_Fv6IcoZweSlURzaHnTBEd5Oo=) Via Roma, 276, Palermo, PA, 90133 ### What's nearby - Via Roma - 1 min walk - 0.0 km - Via Vittorio Emanuele - 3 min walk - 0.3 km - Quattro Canti - 3 min walk - 0.3 km - Teatro Massimo - 7 min walk - 0.6 km - Palermo Harbour - 5 min drive - 3.4 km ### Getting around - Giachery Station - 3 min drive - Palermo Central Station - 13 min walk - Punta Raisi Airport (PMO) - 24 min drive ### Restaurants - ‪Obicà - ‬2 min walk - ‪Il Cambusone - ‬2 min walk - ‪Ferro Di Cavallo - ‬2 min walk - ‪Antico Caffè Biondo - ‬1 min walk - ‪Mastunicola - ‬2 min walk ## About this property ### 38 Aira Hotels Hotel near Via Roma Close to Via Vittorio Emanuele and Teatro Massimo, 38 Aira Hotels provides a terrace, laundry facilities, and a bar. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out, and express check-in - A vending machine, tour/ticket assistance, and a 24-hour front desk - Smoke-free premises, coffee/tea in the lobby, and a TV in the lobby - Guest reviews speak highly of the helpful staff Room features All guestrooms at 38 Aira Hotels boast thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - Balconies, heating, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/523600/523541/fcdfe7b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Palace Hotel Monte Pellegrino - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.2 Good 1,001 reviews CA $71 CA $93 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=523541&PinnedHotelID=523541&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/51000000/50920000/50918800/50918728/3804d462.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 55 Aira Oreto - Stazione - Breakfast included - Pet-friendly - Free WiFi - Restaurant 7.2 Good 135 reviews CA $59 CA $78 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=50918728&PinnedHotelID=50918728&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2540000/2539200/2539182/724fb94c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Columbia Palermo Historical Center - Breakfast included - Free WiFi - Air conditioning - Parking available 8.0 Very good 622 reviews CA $84 CA $104 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2539182&PinnedHotelID=2539182&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/79000000/78710000/78709000/78708992/b99ced95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ballarò Hotel Palermo Historical Center - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 401 reviews CA $128 CA $150 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=78708992&PinnedHotelID=78708992&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Ensuite](https://images.trvl-media.com/lodging/45000000/44370000/44364800/44364729/f0936ed0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cassaro 261 Palermo Historical Center - 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Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=2534488&PinnedHotelID=2534488&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1220000/1213200/1213189/b07464a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambasciatori Hotel Palermo Historical Center - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews CA $176 CA $208 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1213189&PinnedHotelID=1213189&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 20 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 per person - A bar/lounge - Coffee and tea in common areas ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat ### More - 1 building - 2 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV ### Food and drink - 24-hour room service ### More - Air conditioning - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees 1 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 5 per person - Nearby parking fee: EUR 20 per day - Pet fee: EUR 15 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number IT082053A1LJ7HNFAY ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Moderno Palermo Moderno Palermo 38 Aira Hotels Hotel 38 Aira Hotels Palermo 38 Aira Hotels Hotel Palermo ## Frequently asked questions ### Is 38 Aira Hotels pet-friendly? > Yes, 38 Aira Hotels allows pets (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. ### What time is check-in at 38 Aira Hotels? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at 38 Aira Hotels? > Check-out is at 11 AM. ### Where is 38 Aira Hotels located? > Located in Palermo Historical Center, this hotel is steps from Via Roma and Via Vittorio Emanuele. Teatro Massimo and Politeama Garibaldi Theater are also within 15 minutes. Giachery Station is 27 minutes by foot and Palermo Central Station is 13 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 38 Aira Hotels Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 25 8 - Good 22 6 - Okay 20 4 - Poor 21 2 - Terrible 18 ### 7.0/10 Cleanliness ### 6.8/10 Staff & service ### 6.2/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 4/10 Poor #### William Jun 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Find a better hotel or location THB most of this ares is rather dated and tired however putting that to one side i would not recommend staying at this hotel we only selected as it was close to the venue but wished we selected more wisely. ##### William Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Samra Oct 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Great location. ##### Samra Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Fiona Jul 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked a room with a double bed. Got there and we had four beds in the room which took up all the space. Reception told is they had a bigger group before so the room stayed that way and they could not offer us the room we booked. Room smelled very badly, window could not be closed. Don‘t let them fool you with the nice balcony on the picture, ours was absolutely not the same. Do not go there. ##### Fiona Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Andreas Markus Jul 17, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Very central! Personal is friendly! The rooms are a disaster. Dirty with mold and roaches and ants. A day before we left they asked us to pay additional taxes. By law the taxes were 24,- Euros for me and my daughter, they asked for 88,- Euros. I refused to pay. At arrival the asked for 32,- Euros in taxes which I payed. Mh. Not a place to return to. ##### Andreas Markus Stayed 11 nights in Jul 2025 ### 2/10 Terrible #### Georgina Jul 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Seriously, do not stay here. This is the worst hotel I have ever booked. I was unable to sleep during the night because the walls are SO thin and other guests were at the reception desk complaining about the cleanliness of their rooms after discovering bugs in the middle of the night. I had optimistically presumed that previous Expedia reviews about the staff’s unfriendliness would just be a cultural difference but I witnessed the receptionist yell at people in entrance foyer in the most unhinged and scary manner which ultimately motivated my decision to leave early because I felt so unsafe. ##### Georgina Stayed 5 nights in Jul 2025 ### 4/10 Poor #### Elaine Apr 29, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The shower was falling apart and couldn’t close the door so the room filled with water. The staff were friendly and the place was very clean. Everything looked like it needed a good handyman. Really good breakfast. We were 2 people and they put us in a room for 4 people. We couldn’t move ##### Elaine Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Fiona May 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location ##### Fiona Stayed 7 nights in May 2024 ### 10/10 Excellent #### Christopher Sep 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very professional The breakfast was beautifully presented ##### Christopher Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Tawfiq Apr 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfecto Everything is perfect the location of hotel the room the staff were amazing ##### Tawfiq Stayed 2 nights in Mar 2024 ### 8/10 Good #### Larry Oct 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities No in-room amenities, but full breakfast & someone at the desk 24/7, which I needed. Well situated for exploring the Centro storico. ##### Larry Stayed 3 nights in Oct 2023 ### 8/10 Good #### Fred Oct 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location basic tourist hotel The hotel is located in an excellent location, occupying one floor of a taller building. It is basic, but clean. Breakfast included was better than expected by Italian standards. The staff were very helpful with researching bus routes and calling taxis as needed. I would stay again. ##### Fred Stayed 4 nights in Oct 2023 ### 4/10 Poor #### Harry May 4, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not clean but bearable We had a really good time in Palermo, the hotel is very well located in the city centre. We booked a standard double room.The room was not clean, there was lots of dust and our bathroom had a very large patch of black mould in the corner above the shower, we complained but no one came to clean it. The safe had no batteries in it and we couldn't use it. In general the room was more hostel styled, the double bed was two singles beds pushed together and the mattresses were different thicknesses and firmness so it wasnt a very comfortable sleep for a couple, there was also a set of metal bunk beds in the corner that felt strange. All in all it was cheap and well located, you could probably survive one night in it for a city base, you won't want to spend much time there. Breakfast was ok, coffee was nice and it was nice to have a 24/7 reception. ##### Harry Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Piero Sep 11, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Old thin walls and windows. Lots of noise. Clients very loud. Breakfast was ok, the location is great though. Hotel personnel was ok, some were kind others rude. ##### Piero Stayed 2 nights in Sep 2024 ### 8/10 Good #### Silvia Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Just one complaint… no Iron at the property and receptionist was rude about it !!! ##### Silvia Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Verified traveller Apr 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Forced to stay at downgraded rooms and rude staff We booked 2 double bed room and they gave us one room that squeezed in a double bed and a bunk bed that left us no space to walk or open the luggage. The other room is bigger but hey I only booked a double bed room, not a double bed, a bunk bed, and one folding single bed. Anyways, the reception told me they gave the other double bed rooms to other people and have no correct rooms for us. We had to all squeezed into the bigger room for 2 nights. The reception is rude and not even understand English. The breakfast staff is rude, too. The blue sheet is dirty. Will never come back. ![](https://a.travel-assets.com/ugc/hotel-reviews/17b9546e-8d12-4ed9-a176-fea162612c02-1745607423187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22b2708b-ce2e-4ac1-ae92-b64589621fce-1745607423502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce204f24-75c9-4f9d-b18d-9e41144ff6a1-1745607420559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8c0cabf4-4f40-4656-ad9e-42f2d79a0f6e-1745607423011.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2025 ### 4/10 Poor #### Dino Oct 29, 2023 Disliked: Amenities, property conditions & facilities Greatly located but poor living conditions. Good for students ##### Dino Stayed 1 night in Oct 2023 ### 8/10 Good #### Michael Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel for the price! Very good hotel. I paid $60/night for 5 nights. Comfortable bed, strong A/C, hot water. Centrally located. Prestia e Comande airport bus drops off in front. Hotel is on floors 3 & 4 with an elevator. Friendly staff but limited English. Only issue was the Wi-Fi didn’t reach my 4th floor room. ##### Michael Stayed 5 nights in Jun 2024 ### 4/10 Poor #### Ronald Sep 1, 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Definitely a no frill hotel! Definitely a no frills hotel. On the same floor as the front desk, bar and restaurant so you hear everything that is going on in the room all day and night. Breakfast has very little things of interest accept sugary items! ##### Ronald Stayed 4 nights in Aug 2023 ### 6/10 Okay #### Brian Jul 6, 2024 Liked: Cleanliness, staff & service It was ok,I was supposed to stay in another one of the hotels but was in formed the room I booked was not available,the lady (who had no English)google translated to tell me go to another hotel 15 min walk away,but I was early 11am and they booked me in free of charge,the room was very basic and the bed’s uncomfortable,no WiFi and no one cared either,shower holder was broken,but it was central and the room was quite,and restaurant staff were pleasant and friendly,but it was 2 stars ##### Brian Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Stephanie Oct 30, 2023 Disliked: Staff & service, amenities, property conditions & facilities This property should have a 1 star rating not 3. All the other 3 star properties I have stayed at here have been spectacular. In fact after just seeing the place with the dark hallway I decided to find somewhere else to stay which I did. ##### Stephanie Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Jose May 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities They did not have my reservation. The hotel looked very dirty and we were actually glad they did not have a room for us. ##### Jose Stayed 3 nights in May 2024 ### 2/10 Terrible #### cyrus Apr 27, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities This place is a hostel not a hotel. We booked 2 double bed rooms. There 7 beds in each room. The pictures were photoshopped. We contacted Expedia but they were no help. We went to another beautiful hotel for less money. We have to call our credit card company when we get back. ##### cyrus Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Charlotte Sep 19, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They didn't check us in and had to transfer us to another hotel from the same company due to plumbing issues. The girl at the reception not only didnt offer transportation to the hotel, she gave us direction on how to get there by foot. Although it was 20min walk (with luggage) only after we complained, they called a taxi to take us there. The bathroom light was broken and it took them a day and a half to fix it. We stayed only for 2 nights. They didn't clean the tables at the breakfast room after each customer.(breakfast served to the hotel guests by the next door cafe). The hotel was across the central train station, dirty, unsafe and noisy at night. ##### Charlotte Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Lonnie Aug 1, 2024 Disliked: Staff & service, property conditions & facilities #### Horrible service, wrong rooms Dont expect to get the room you booked at this hotel! Half of the listed facilities is not present. I booked a standard doubleroom, But upon arrival i was placed in a small single room. I went to the reception and was asked to wait 10 minutes for a new room to be ready (i waited about 30, despite this being 1,5 hours after check in opens). I then got a room which was clearly also a single room, Where they had turned the bed, and places another bed beside it (it was 2 diffrent bedframes, and the headboard mounted on the wall gave it away). One of the reasons i booked this hotel id because on the booking page it says theres a balcony in double rooms. So i went to the reception again, and was told due to full occupation they couldnt move me to a new room with balcony before tomorrow, even tho the booking site showed 6 available rooms of the type. The next day i was moved to a family room(more space but still nor the room i booked) also without balcony. I gave up complaining as i was always met with a bad attitude from the hotel staff who seemed like they were not very interested in resolving the matter. Not once did i get an apology or any kind of understanding. Dont waste your money here. Pictures are of the second room i got, which was supposedly a double standard room ![](https://a.travel-assets.com/ugc/hotel-reviews/64CC7D029B73870999A17755711F80DFC107630F1722513271547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C0C479A28DB40EC8E4BA204872E56A0F300445BD1722513272042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lonnie Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Maria Gabriella Sep 28, 2025 Disliked: Cleanliness, property conditions & facilities Camera sporca, mobili vecchi e rotti ##### Maria Gabriella Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [EPIC SANA Algarve Hotel](https://www.expedia.ca/Albufeira-Hotels-EPIC-SANA-Algarve-Hotel.h5995034.Hotel-Information) > > [Ortea Palace Hotel, Sicily, Autograph Collection](https://www.expedia.ca/Syracuse-Hotels-Ortea-Palace-Luxury-Hotel.h17825841.Hotel-Information) > > [Palace Catania | UNA Esperienze](https://www.expedia.ca/Catania-Hotels-Palace-Catania-UNA-Esperienze.h1193988.Hotel-Information) > > [La Plage Resort](https://www.expedia.ca/Taormina-Hotels-La-Plage-Resort.h1723708.Hotel-Information) > > [RIUHotels Hotels in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-RIU-Hotels.0-0-d601751--bRIUHotels.Travel-Guide-Filter-Hotels) > > [Villa Sant'Andrea, A Belmond Hotel, Taormina Mare](https://www.expedia.ca/Taormina-Hotels-Villa-SantAndrea.h889626.Hotel-Information) > > [Hotel Politeama](https://www.expedia.ca/Palermo-Hotels-Hotel-Politeama.h1427364.Hotel-Information) > > [Hotels with Early Check-in in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Hotel-With-Early-Check-In.0-0-d6023515-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [Bodhi Tree Yoga Resort](https://www.expedia.ca/Nosara-Hotels-Bodhi-Tree-Yoga-Resort.h10650362.Hotel-Information) > > [Buffalo Mountain Lodge](https://www.expedia.ca/Banff-Hotels-Buffalo-Mountain-Lodge.h35659.Hotel-Information) > > [San Domenico Palace, Taormina, A Four Seasons Hotel](https://www.expedia.ca/Taormina-Hotels-San-Domenico-Palace.h54173.Hotel-Information) > > [Mercure Hotel Palermo Centro](https://www.expedia.ca/Palermo-Hotels-Mercure-Hotel-Palermo-Centro.h1145743.Hotel-Information) > > [Mazzarò Sea Palace - The Leading Hotels of the World](https://www.expedia.ca/Taormina-Hotels-Mazzaro-Sea-Palace-VRetreats.h983846.Hotel-Information) > > [Rocco Forte Villa Igiea](https://www.expedia.ca/Palermo-Hotels-Rocco-Forte-Villa-Igiea.h1671.Hotel-Information) > > [Hotel Villa Paradiso](https://www.expedia.ca/Taormina-Hotels-Hotel-Villa-Paradiso.h1134809.Hotel-Information) > > [Hotel Isola Bella](https://www.expedia.ca/Taormina-Hotels-Hotel-Isola-Bella.h1476673.Hotel-Information) > > [NH Collection Taormina](https://www.expedia.ca/Taormina-Hotels-NH-Collection-Taormina.h2601418.Hotel-Information) > > [Fairmont Hotels in St. John's](https://www.expedia.ca/St-Johns-Hotels-Fairmont.0-0-d181832--bFairmont.Travel-Guide-Filter-Hotels) > > [Grand Hotel Timeo, A Belmond Hotel, Taormina](https://www.expedia.ca/Taormina-Hotels-Grand-Hotel-Timeo.h889634.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to San Diego (SAN)](https://www.expedia.ca/lp/flights/yyz/san/toronto-to-san-diego) > > [Flights from Lapu-Lapu (CEB) to Manila (MNL)](https://www.expedia.ca/lp/flights/ceb/mnl/cebu-to-manila) > > [Flights from Bellingham (BLI) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/bli/las/bellingham-to-las-vegas) > > [Flights from Toronto (YYZ) to Salt Lake City (SLC)](https://www.expedia.ca/lp/flights/yyz/slc/toronto-to-salt-lake-city) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) > > [Car rentals in Manchester](https://www.expedia.ca/Car-Rentals-In-Manchester.d5128525.Car-Rental-Guide) ### Packages > [CN Tower](https://www.expedia.ca/CN-Tower-Downtown-Toronto.d503147.Vacation-Attraction) ### General > [Visit Isle of Skye](https://www.expedia.ca/Isle-Of-Skye.dx6131920)