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Hotel Plaza Palenque

3.0 star property
Comfortable hotel with spa services and business center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Plaza Palenque

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
In-room safe, desk, laptop workspace, free WiFi
Food and drink
Reception
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Km 27 Carr. Palenque-Catazaja, Palenque, CHIS, 29960
  • Popular LocationEl Panchán14 min walk
  • Popular LocationAluxes Eco Park6 min drive
  • Popular LocationPalenque Archaeological Zone11 min drive
  • AirportVillahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)106 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Quiet location and close to center town. Nice pool and restaurant in a court yard setting.
Mar. 14, 2019
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Room options

View all photos for Standard Double Room, 2 Double Beds (2 double beds)

Standard Double Room, 2 Double Beds (2 double beds)

Standard Double Room, 2 Double Beds (2 double beds)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 218 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is CA $96
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includes taxes & fees
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About the area

Palenque

Located in Palenque, Hotel Plaza Palenque is in the suburbs and near the airport. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls.
Visit our Palenque travel guideOpens in a new window

What's nearby

  • El Panchán - 14 min walk
  • Aluxes Eco Park - 6 min drive
  • Palenque National Park - 8 min drive
  • Misol-Ha Waterfalls - 9 min drive
  • Palenque Archaeological Zone - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive

Restaurants

  • Cafe Jade - 18 min walk
  • Restaurante Maya Cañada - 17 min walk
  • Restaurante Trotamundos - 17 min walk
  • Café Ajau Periferico Norte - 12 min walk
  • La Cabaña - 1 min walk

About this property

Hotel Plaza Palenque

Hotel in a national park
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Hotel Plaza Palenque. Treat yourself to a sports massage or other spa services. The on-site restaurant, La Palapa, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Concierge services, a billiards/pool table, and a 24-hour front desk
Room features
All 98 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available for a fee: MXN 165 for adults and MXN 100 for children
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Palapa

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 100 for children
  • Airport shuttle fee: MXN 150 per room (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Plaza Palenque Inn
Plaza Palenque
Plaza Palenque Hotel
Hotel Plaza Palenque Hotel
Hotel Plaza Palenque Palenque
Hotel Plaza Palenque Hotel Palenque
Plaza Palenque Hotel Convention Center

Frequently asked questions

Does Hotel Plaza Palenque have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Hotel Plaza Palenque?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza Palenque on Jun 1, 2024 start from CA $113.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza Palenque pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza Palenque?

Self parking is free at this property.

What time is check-in at Hotel Plaza Palenque?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Palenque?

Check-out is at noon.

Does Hotel Plaza Palenque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 150 per room applies.

Where is Hotel Plaza Palenque located?

Situated near the airport, this hotel is within 1 mi (2 km) of El Panchán and Museo Del Textil. Palenque National Park and Museo de Sitio Palenque are also within 6 mi (10 km).

Hotel Plaza Palenque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 166 reviews" "
Rating 8 - Good. 57 out of 166 reviews" "
Rating 6 - Okay. 27 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 6 out of 166 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayela

Stayed 3 nights in Mar 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had what I wanted
Stayed 4 nights in Feb 2024

2/10 Terrible

Xeyli

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2023

2/10 Terrible

PEDRO

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jerry

Stayed 2 nights in Jun 2023

10/10 Excellent

MATEO, MONTCLAIR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for this hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Elizabeh

Stayed 2 nights in May 2023

8/10 Good

Martha Alejandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Agradable
El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas
Stayed 2 nights in Mar 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center
Stayed 1 night in Dec 2021