Title: Hotel Karam Palace - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Karam Palace Travelers can enjoy international dishes at three distinct restaurants before heading to the hotel's nightclub for evening entertainment ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/w1600h1111x0y74-1eee4d7d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/fa9e45cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/d088ecae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Bathroom](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/f5f99b72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/w1600h1064x0y68-bba065dd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Karam Palace sits in a lively neighborhood, offering an upscale experience with convenient on-site shopping. Guests choose between three restaurants serving global cuisine, then relax at the outdoor pool or rejuvenate in the steam room after a day of activities. 6.6 ## Popular amenities - Bar - Pool - Room service - Breakfast available - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3522807&PinnedHotelID=3522807&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Double Room](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/d088ecae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom - 161 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Standard Single Room](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/2b3fe3a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom - 161 sq ft - Sleeps 1 - 1 Twin Bed ![Triple Room](https://images.trvl-media.com/lodging/4000000/3530000/3522900/3522807/3497a386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom - 161 sq ft - Sleeps 3 - 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOuarzazate-Hotels-Hotel-Karam-Palace.h3522807.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOuarzazate-Hotels-Hotel-Karam-Palace.h3522807.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.92059%2C-6.90392&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=19JC28Wra04SPr5nyG-snhodX8A=) Avenue Moulay Rachid, Ouarzazate, BP 311 #### What's nearby - Kasbah Taouirt - 5 min walk - 0.5 km - Atlas Film Corporation Studios - 10 min walk - 0.9 km - Atlas Studios - 9 min drive - 7.9 km - Musee Theatre Memoire de Ouarzazate - 10 min drive - 4.7 km - Kasbah Tifoultoute - 13 min drive - 11.9 km #### Getting around - Ouarzazate (OZZ) - 4 min drive #### Restaurants - ‪The Full Sun - ‬4 min walk - ‪Complexe Al Baraka - ‬10 min drive - ‪La Kasbah Restaurant Etoile - ‬6 min walk - ‪Cafe Restaurant Chez Sabrine - ‬8 min walk - ‪La Grilla - ‬13 min walk ## About this property ### Hotel Karam Palace Upscale hotel You can look forward to a nightclub, a poolside bar, and shopping on site at Hotel Karam Palace. For some rest and relaxation, visit the steam room. Be sure to enjoy international cuisine and a poolside location at the 3 on-site restaurants. Free WiFi in public areas is available to all guests, along with a library and car rentals on site. Other perks at this hotel include: - An outdoor pool - Free self parking - Continental breakfast (surcharge), free train station pick-up, and laundry services - A front-desk safe, a 24-hour front desk, and a billiards/pool table Room features All 147 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like offices and desk chairs. Extra conveniences in all rooms include: - Bathrooms with bathtubs and free toiletries - TVs with cable channels - Balconies, free infant beds, and electric kettles ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1380000/1378000/1377929/1b5f93af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Ouarzazate Centre Ouarzazate - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 254 reviews CA $75 CA $86 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1377929&PinnedHotelID=1377929&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4350000/4344200/4344194/e629c2c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Temple des Arts Ouarzazate - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 59 reviews CA $260 CA $329 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4344194&PinnedHotelID=4344194&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/97000000/96350000/96347700/96347683/9bec29f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Chay - Luxury Appart Ouarzazate - Washer - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 22 reviews CA $92 CA $105 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=96347683&PinnedHotelID=96347683&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/190000/189700/189632/05a17cc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Berbere Palace Ouarzazate - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 146 reviews CA $362 CA $408 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=189632&PinnedHotelID=189632&HadPinnedHotel=true®ionId=-1&adults=2) ![15 outdoor pools](https://images.trvl-media.com/lodging/5000000/4330000/4320500/4320489/f0cefd15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasbah Zitoune Tarmigt - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 36 reviews CA $144 CA $165 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4320489&PinnedHotelID=4320489&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/118000000/117130000/117121700/117121668/9cb0b93b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMANAR Ouarzazate Boutique Hôtel & SPA Ouarzazate - Pool - Breakfast included - Spa - Kids pool 10 Exceptional 2 reviews CA $220 CA $246 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=117121668&PinnedHotelID=117121668&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3050000/3047800/3047749/0c38fbe9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sultana Royal Golf Ghassate - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 25 reviews CA $172 CA $202 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3047749&PinnedHotelID=3047749&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/43000000/42120000/42113700/42113696/7ea6d48b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tin Joseph Ouarzazate - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 66 reviews CA $132 CA $157 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=42113696&PinnedHotelID=42113696&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18030000/18023600/18023531/b3d26c3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rose Valley Ouarzazate - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 102 reviews CA $74 CA $85 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=18023531&PinnedHotelID=18023531&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Moroccan cuisine, garden views ](https://images.trvl-media.com/lodging/19000000/18120000/18119700/18119636/a6203eb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ecolodge - La Palmeraie Tarmigt - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 23 reviews CA $86 CA $99 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=18119636&PinnedHotelID=18119636&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up shuttle - Free self parking on site ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MAD 85 per person - 3 restaurants - A bar/lounge - A poolside bar - Coffee and tea in common areas ### Restaurants on site - Al Andalous - Atlas - Grill Belle Vue - Terrasse Barbecue - Zagora ### Things to do - Billiards/pool table - Library - Nightclub - Outdoor pool - Shopping - Steam room ### Family friendly - In-room crib - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk chair - Laptop workspace - Office - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 10:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately MAD 85 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Ametis Club Karam Ametis Club Karam Hotel Ametis Club Karam Hotel Ouarzazate Ametis Club Karam Ouarzazate Hotel Karam Palace Ouarzazate Hotel Karam Palace Karam Palace Ouarzazate Karam Palace Hotel Karam Palace Hotel Hotel Karam Palace Ouarzazate Hotel Karam Palace Hotel Ouarzazate ## Frequently asked questions ### Does Hotel Karam Palace have a pool? > Yes, this property has an outdoor pool. ### Is Hotel Karam Palace pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Karam Palace? > Self parking is free at this property. ### What time is check-in at Hotel Karam Palace? > Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. ### What time is check-out at Hotel Karam Palace? > Check-out is at noon. ### Where is Hotel Karam Palace located? > Situated in Ouarzazate, this hotel is within a 10-minute walk of Anti-Atlas, Kasbah Taouirt, and Atlas Film Corporation Studios. Musee Theatre Memoire de Ouarzazate is 1.7 mi (2.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Karam Palace Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 19 6 - Okay 11 4 - Poor 6 2 - Terrible 8 ### 7.0/10 Cleanliness ### 7.2/10 Staff & service ### 7.4/10 Amenities ### 6.2/10 Property conditions & facilities ### 5.0/10 Eco-friendliness ### 10/10 Excellent #### Daryl Dec 29, 2024 Liked: Cleanliness, staff & service, amenities Staff was very pleasant and helpful ##### Daryl Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Verified traveller May 21, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unpleasant stay at all The stay was horrible ![Dirty drain tap](https://a.travel-assets.com/ugc/hotel-reviews/2C576EFF65EB5E8CA67735926439643EB624BEEB1684666362627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken RC table](https://a.travel-assets.com/ugc/hotel-reviews/FC828F1432AF18AC5E4E30E8752CA612B04AB1111684666665523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken switches](https://a.travel-assets.com/ugc/hotel-reviews/98ADEE5107A8705F6373AEDEED5983D4AD4ABFB51684666663231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![A safe box that is not safe](https://a.travel-assets.com/ugc/hotel-reviews/9E956F55FBCA1B324E4986CCFDBA16B85E45923D1684666663474.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in May 2023 ### 2/10 Terrible #### Francis Oct 11, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I booked and paid two nights. When I arrived they told me they only had one night available for me. They sent me to a hotel 10 min away. However all my friend stayed at the hotel. ##### Francis Stayed 2 nights in Oct 2022 ### 8/10 Good #### Alice Aug 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities Il ricevimento un po’ frettoloso e al check out ci è stato chiesto di pagare quando invece era già pregata. ##### Alice Stayed 1 night in Aug 2024 ### 10/10 Excellent #### David Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Impeccable hospitality ##### David Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Jenna Apr 20, 2024 Disliked: Staff & service, property conditions & facilities ##### Jenna Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Eric Jan 9, 2024 ##### Eric Stayed 2 nights in Jan 2024 ### 8/10 Good #### Serge May 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Très bon rapport qualité prix. Secteur de la piscine très agréable. ##### Serge Stayed 2 nights in May 2023 ### 8/10 Good #### Mahe May 9, 2023 ##### Mahe Stayed 1 night in May 2023 ### 2/10 Terrible #### Stephan Apr 13, 2023 ##### Stephan Stayed 1 night in Apr 2023 ### 6/10 Okay #### Rea Feb 24, 2021 Liked: Staff & service ich war der einzige gast im ganzen hotell.da ich in der kalten jahreszeit reiste war das zimmer sehr kalt, aber es hatte genug decken. die reception öffnet erst um 12 uhr was das checkout erschwert. das personal war sehr freundlich. ##### Rea Stayed 1 night in Feb 2021 ### 8/10 Good #### Paul Mar 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sympa . Nombreux groupes . Très bon hotel vaste . Excellent acceuil. ##### Paul Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very pretty and bigger than I had expected. The bed was very comfortable, unlike the hotel I had stayed at before, with beds as hard as a rock. The hallways were filled with typical Moroccan pictures. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Dec 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel correct Hotel correct, pas trop loin du centre de Ouarzazate a pied et de la zone du musee du cinema et la kasbah. Sejour en decembre donc peu de clients dans l hotel, calme et tranquilité au bord de la piscine. Petit dejeuner a eviter. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Vladimir Nov 25, 2019 Disliked: Staff & service #### moyen Hôtel ... qui a du avoir de très belles années ... le temps et le manque d’entretien sont venus dégrader l’hotel. Mais l’état général passe encore ... le vrai point négatif reste l’accueil et le manque d’intérêt du personnel face au client. Alors que le Maroc et la ville de Ouarzazate en particulier sont réputés pour leur qualité de réception des Touristes ... dans cet hôtel le client n’est pas après les besoins du personnel et leur tranquillité ... agent d’accueil en tête ... même les tarifs des services que propose l’hotel sont variables en fonction à qui nous demandons ... ##### Vladimir Stayed 2 nights in Nov 2019 ### 8/10 Good #### Catherine Oct 30, 2019 Liked: Cleanliness Disliked: Property conditions & facilities #### Tranquillité Séjour reposant ##### Catherine Stayed 2 nights in Oct 2019 ### 8/10 Good #### louise Oct 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Beau séjour dans l'ensemble Dans l'ensemble un bel hôtel avec un personnel très sympathique et accueillant. Chambre propre, cours de l'hôtel avec piscine très jolie avec jardin très fleuri et très beau. Chambre sombre, décoration ancienne à rénover, mais toutefois propre. Lits de confort modeste. ##### louise Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Kaddour Oct 19, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Zeg Nice hotel but there is no maintenance ##### Kaddour Stayed 1 night in Oct 2019 ### 4/10 Poor #### Corine Oct 17, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel très décevant déjà à notre arrivée elle nous a dit que notre réservation avait été annulé elle nous a dit que l’hôtel était complet et d’aller à l’hôtel ibis juste à côté il a fallu insisté et lui montrer que nous avions été débité ensuite le petit déjeuner rien de frais viennoiseries de la veille piscine sale etc j’allais tout le temps dans cet hôtel je n’y reviendrai plus ##### Corine Stayed 3 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller Oct 10, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Ik vind de accommodatie slecht onderhouden te oud. En op de fotos was alles mooi !! Alles heeft onderhoud nodig of de fotos op de site aanpassen naar de huidig staat van de accommodatie ! ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller Apr 9, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Les jardins et l’environnement, personnel très à l’écoute et charmant. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Verified traveller Jan 8, 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 1 night in Dec 2018 ### 6/10 Okay #### Esmee Oct 13, 2018 Disliked: Staff & service #### Overbooked not friendly The woman at the reception told us at our arrival that they were overbooked. She looked at our confirmation and full payment and said. I see but we didn't get your booking. We are fully booked, but what can I do.. So she didn't care about the fact that we had payed the room. As we asked if she know an other hotel she made the effort to call for us if there are rooms available. That's it. I didn't had the feeling she felt sorry or was looking for a solution for us. Wouldn't book it again. ##### Esmee Stayed 1 night in Oct 2018 ### 6/10 Okay #### Verified traveller Oct 12, 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### 普通です。Wifi部屋で繋がらないのが痛恨。 夜中の到着にも関わらず、丁寧に対応いただきました。フロントデスクの方々は皆親切で丁寧でした。部屋も清潔に掃除されていました。ベッドのスプリングが弱くて腰が痛くなりました。Wifiが部屋で通じないのが一番不便でした。フロントに行かないとPC繋がらない・・・。それが一番不便でした。でもフロントの方が、電源が近くにある机のところを教えてくれました。あと冷蔵庫は空です。事前に水等を買っていかないと、夜困ります。プールは素敵でしたが、その日は寒くては入れませんでした。朝ご飯はXです。ヨーグルト、パン、６Pチーズみたいの、ゆで卵がとりあえずある程度です。中国や韓国の団体さん用のホテルのようで、朝ご飯たくさんの人に押されて大変でした。 ##### Verified traveller Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Toni Jul 24, 2018 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### 4 star?? A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould. The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service. Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool. ##### Toni Stayed 2 nights in Jul 2018 ## Expedia's Latest Trends ### Hotels > [White Oaks Resort & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > > [Metterra Hotel on Whyte](https://www.expedia.ca/Edmonton-Hotels-Metterra-Hotel-On-Whyte.h996072.Hotel-Information) > > [Hotels with Waterslides in Richmond](https://www.expedia.ca/Richmond-Hotels-Hotels-With-Waterslides.0-0-d10227-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Caswell Resort Hotel](https://www.expedia.ca/North-Bay-Hotels-Caswell-Resort-Hotel.h51282100.Hotel-Information) > > [Barcelo Tanger](https://www.expedia.ca/Tangier-Hotels-Barcelo-Tanger.h1050294.Hotel-Information) > > [La Villa & Spa](https://www.expedia.ca/El-Jadida-Hotels-La-Villa-Spa.h3162817.Hotel-Information) > > [Chateau Versailles](https://www.expedia.ca/Montreal-Hotels-Chateau-Versailles.h454388.Hotel-Information) > > [Mazagan Beach & Golf Resort](https://www.expedia.ca/Haouzia-Hotels-Mazagan-Beach-Golf-Resort.h3010665.Hotel-Information) > > [Hotel Riu Palace Tikida Taghazout - All inclusive](https://www.expedia.ca/Agadir-Hotels-Hotel-Riu-Palace-Tikida-Taghazout-All-Inclusive.h27707500.Hotel-Information) > > [Microtel Inn & Suites by Wyndham Timmins](https://www.expedia.ca/Timmins-Hotels-Microtel-Inn-Suites-By-Wyndham-Timmins.h5475289.Hotel-Information) > > [Catalonia Royal Bavaro - Adults Only](https://www.expedia.ca/Punta-Cana-Hotels-Catalonia-Royal-Bavaro-Adults-Only-All-Inclusive.h1759390.Hotel-Information) > > [The Sunset Hotel West End, Sonder by Marriott Bonvoy](https://www.expedia.ca/Vancouver-Hotels-Sunset-Inn-And-Suites.h470896.Hotel-Information) > > [Hotels near PNC Park](https://www.expedia.ca/PNC-Park-Hotels.0-l6034814-0.Travel-Guide-Filter-Hotels) > > [The Hazelton Hotel Toronto](https://www.expedia.ca/Toronto-Hotels-The-Hazelton-Hotel-Toronto.h1688828.Hotel-Information) > > [Kasbah Bab Ourika](https://www.expedia.ca/Ourika-Hotels-Kasbah-Bab-Ourika.h15079981.Hotel-Information) > > [Pet-friendly Hotels in Richmond](https://www.expedia.ca/Richmond-Hotels-Pet-Friendly-Hotel.0-0-d10227-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Mumbai (BOM) to Montreal (YUL)](https://www.expedia.ca/lp/flights/bom/yul/mumbai-to-montreal) > > [Flights from Castlegar (YCG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ycg/yyz/castlegar-to-toronto) > > [Flights from Edmonton (YEG) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yeg/sin/edmonton-to-singapore) > > [Flights from Toronto (YYZ) to Ocala (OCF)](https://www.expedia.ca/lp/flights/yyz/ocf/toronto-to-ocala) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Philippine Airlines Vancouver (YVR) to Manila (MNL) flights](https://www.expedia.ca/lp/flight-routes/philippine-airlines-from-vancouver-intl-to-ninoy-aquino-intl/pr/yvr/mnl) > > [Flights from Sidney (YYJ) to Anchorage (ANC)](https://www.expedia.ca/lp/flights/yyj/anc/victoria-to-anchorage) > > [Flights from Vancouver (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from Narita (NRT) to Sapporo (CTS)](https://www.expedia.ca/lp/flights/nrt/cts/tokyo-to-sapporo) ### Cars > [Enterprise Destinations In Canada](https://www.expedia.ca/Enterprise-Destinations-In-Canada.d31-c15.Car-Rental-Destination-Suppliers) > > [Car rentals in San Jose](https://www.expedia.ca/Car-Rentals-In-San-Jose.d602703.Car-Rental-Guide) ### Activities > [Things to do in Rotterdam](https://www.expedia.ca/Things-To-Do-In-Rotterdam.d6035270.Travel-Guide-Activities) > > [Things to do in Orlando](https://www.expedia.ca/Things-To-Do-In-Orlando.d178294.Travel-Guide-Activities) ### General > [Visit Istanbul](https://www.expedia.ca/Istanbul.dx178267)