[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL EL ENCANTO Travelers can grab snacks at the on-site convenience store before heading out to explore the nearby wildlife attractions - a perfect home base for animal lovers. ![Front of property - evening/night](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/1dd5fecf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/2c185239.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/c5fc71bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/4d5633ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/434b0832.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL EL ENCANTO provides a welcoming retreat with proximity to the zoo. Guests stay connected with in-room WiFi while having access to a grocery/convenience store for essentials. The 24-hour front desk ensures assistance is always available throughout the stay. 7.4 Good ## Popular amenities - 24/7 front desk - Housekeeping - Pet-friendly - Free WiFi - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Family Double or Twin Room, 2 Bedrooms](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/26f71215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double or Twin Room, 2 Bedrooms ### Highlights Separate sitting area Flat-screen TV Separate bedroom Private bathroom Free bottled water Daily housekeeping Desk - Sleeps 5 - 2 King Beds ![Senior Room](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/0384840b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Room ### Highlights Separate dining area Flat-screen TV Separate bedroom Private bathroom Free bottled water Daily housekeeping 2 living rooms - 1 bedroom - Lagoon view - Sleeps 3 - 1 King Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/c5fc71bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room ### Highlights Balcony Flat-screen TV Separate bedroom Private bathroom Free bottled water Daily housekeeping 2 living rooms Laptop workspace - 1 bedroom - Lagoon view - Sleeps 2 - 1 Queen Bed ![Design Room](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/b66c9730.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Room ### Highlights Private indoor hot tub Flat-screen TV 2 bedrooms Private bathroom Free bottled water Daily housekeeping 2 living rooms - 2 bedrooms - Sleeps 2 - 1 King Bed ![Standard Room](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/9ed4d0f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Flat-screen TV Separate bedroom Private bathroom Free bottled water Daily housekeeping Pet friendly - Sleeps 2 - 1 Queen Bed ![Honeymoon Room](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/7493e42c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Flat-screen TV Separate bedroom Private bathroom Free bottled water Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtumba-Hotels-HOTEL-EL-ENCANTO.h96513349.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtumba-Hotels-HOTEL-EL-ENCANTO.h96513349.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.70018%2C-98.75049&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dyTfOMkI3afATrHR1iX9brRLCwM=) C. Manuel Hernández, Otumba, Méx., 55900 #### What's nearby - Animal Kingdom Theme Park - 12 min drive - 13.9 km - Teotihuacan Archaeological Site - 13 min drive - 12.8 km - Calzada de los Muertos - 16 min drive - 16.9 km - Pyramid of the Moon - 18 min drive - 13.9 km - Pyramid of the Sun - 18 min drive - 13.5 km #### Getting around - Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive #### Restaurants - ‪Pastes Kikos - ‬7 min drive - ‪San Pablo Escamoles, Barbacoa, Quesadillas) - ‬5 min drive - ‪Restaurante La Empacadora - ‬3 min drive - ‪Punto Y Coma - ‬9 min walk - ‪Endemica - ‬9 min walk ## About this property ### HOTEL EL ENCANTO Hotel near a zoo HOTEL EL ENCANTO provides a grocery/convenience store and more. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - A 24-hour front desk and smoke-free premises Room features All guestrooms at HOTEL EL ENCANTO include comforts such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with free toiletries ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113840000/113838300/113838218/fb3bad9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Veral Teotihuacan - Pet-friendly - Parking included - Free WiFi - Housekeeping 9.4 Exceptional 9 reviews CA $57 CA $68 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=113838218&PinnedHotelID=113838218&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/85000000/84140000/84134600/84134552/758ce5a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MOTEL & HOTEL ALJIBE Axapusco - Parking included - Free WiFi - Air conditioning - Housekeeping 5.8 6 reviews CA $54 CA $65 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=84134552&PinnedHotelID=84134552&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18360000/18350500/18350408/ec8ba841.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS Hotel Ciudad Sahagun - 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Laundry - Outdoor space 10 Exceptional 8 reviews CA $40 CA $48 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=102223687&PinnedHotelID=102223687&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free RV/bus/truck parking on site - Limited onsite parking ### Food and drink - Couples/private dining ### Family friendly - Grocery/convenience store ### Conveniences - 24-hour front desk - Grocery/convenience store - Shared refrigerator ### Guest services - Housekeeping (daily) - Proposal/romance packages ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 200 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 100 Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 200 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Pet fee: MXN 200 per pet (varies based on length of stay) plus MXN 100 one-time cleaning fee - Rollaway bed fee: MXN 200 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as HOTEL EL ENCANTO Hotel HOTEL EL ENCANTO Otumba HOTEL EL ENCANTO Hotel Otumba ## Frequently asked questions ### Is HOTEL EL ENCANTO pet-friendly? > Yes, dogs are allowed at this property. There's a fee of MXN 200 per pet, per day. A cleaning fee of MXN 100 also applies. ### How much does it cost to stay at HOTEL EL ENCANTO? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at HOTEL EL ENCANTO on Oct 14, 2025 start from CA $31.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Otumba-Hotels-HOTEL-EL-ENCANTO.h96513349.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HOTEL EL ENCANTO? > Self parking is free at this property. ### What time is check-in at HOTEL EL ENCANTO? > Check-in start time: 1:00 PM; Check-in end time: anytime. ### What time is check-out at HOTEL EL ENCANTO? > Check-out is at noon. ### Where is HOTEL EL ENCANTO located? > Situated in Otumba, this hotel is within 9 mi (15 km) of Pyramid of the Moon, Palacio de Quetzalpapálotl, and Teotihuacan Archaeological Site. Pyramid of the Sun and Museo de la Pintura Mural Teotihuacana are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOTEL EL ENCANTO Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Staff & service ### 6.0 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 0 8 - Good 2 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 8/10 Good #### Israel Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien, muchas gracias ##### Israel Stayed 1 night in Mar 2025 ### 6/10 Okay #### Carla Dec 27, 2024 Disliked: Property conditions & facilities #### En general bien solo para dormir Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua. ##### Carla Stayed 1 night in Dec 2024 ### 8/10 Good #### Kevin Feb 19, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Sin agua caliente ni en el lavamanos ##### Kevin Stayed 1 night in Feb 2024