Otter Lake Vacation Packages

$35/night parking with valet included is pretty good considering most other hotels charge more for valet service. Room is overall quite clean and staff responsive with requests i.e housekeeping. Rooms are dated, could use a refresh for sure especially the color scheme (brown grey, beige). Solid 8/10 overall

Quite secure place to stay

Great Property, Poor Support from Expedia The property is in a quiet residential area, and both the building and the room were in excellent condition — clean, comfortable, and well-maintained. Unfortunately, we had to delay our stay by one day due to my wife breaking her leg. We contacted Expedia in advance to request a simple change to our check-in date. However, they were unhelpful, stating they needed to contact the property manager for approval. Despite this being a reasonable and timely request, Expedia failed to resolve the issue, and we ended up paying for an unused night. The stay itself was great, but the lack of flexibility and support from Expedia was disappointing.

Quite the disappointment. I've stayed in better 4-star Marriott hotels. The facilities are outdated throughout and there's not much noise insulation from the street and between rooms. To top it off, the service sucks. Staff doesn't seem to be happy.

Nice room, quite clean