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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Byward Market Square

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Free daily on-the-go breakfast
Property amenity
1 bedroom, desk, blackout drapes, soundproofing
Exterior
In the heart of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers a warm welcome with free to-go breakfast and in-room WiFi. Unwind in the garden or stay active at the 24-hour gym. Previous guests rave about the hotel's central location and value.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(238 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(134 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • University of Ottawa - 8 min walk - 0.7 km
  • Byward Market Square - 8 min walk - 0.7 km
  • Parliament Hill - 16 min walk - 1.4 km
  • Canadian Museum of History - 3 min drive - 2.6 km
  • Casino du Lac Leamy - 6 min drive - 4.8 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪El Taco De Oro - ‬3 min walk
  • ‪Pho by Night - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square
Located close to National Gallery of Canada and University of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG provides free to-go breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and smoke-free premises
  • A banquet hall, an elevator, and a vending machine
  • Luggage storage, a front-desk safe, and ATM/banking services
  • Guest reviews speak highly of the breakfast, overall value, and central location
Room features
All 182 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and highchairs

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Sept 5, 2025 start from CA $152.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Self parking is available for CAD 18.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East by IHG located?

Located in Lowertown, this hotel is within a 15-minute walk of Byward Market Square, University of Ottawa, and National Gallery of Canada. Rideau Canal and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

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Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1244 out of 2416 reviews
Rating 8 - Good. 709 out of 2416 reviews
Rating 6 - Okay. 264 out of 2416 reviews
Rating 4 - Poor. 95 out of 2416 reviews
Rating 2 - Terrible. 104 out of 2416 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay! Big rooms, clean, great breakfast!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay for family
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff and nice room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
large clean room delicious breakfast and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and breakfast options were good
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, excellent staff. Area around the hotel not so much.
Stayed 3 nights in Aug 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Location not so much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel in a more run down part of town but clean, modern, lovely staff, quiet, good breakfast included. We had a good stay.
Stayed 2 nights in Aug 2025

8/10 Good

Seyed Behzad

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good
Stayed 4 nights in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a good location for walking to tourist areas like parliament. And breakfast was really good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, quiet, nice service. Just wish they had somebody talking in french at the reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Roopa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to main tourist spots and good hotel breakfast that kept us going until dinner. Surrounding area felt safe but needs some major upkeep.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dmitrii

Liked: Staff & service, amenities
Great place. Be aware of limited parking.
Stayed 4 nights in Aug 2025

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay at this hotel for me and my family.
Stayed 3 nights in Jul 2025

10/10 Excellent

katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was parking and the ability to have late checkout
Stayed 1 night in Aug 2025

8/10 Good

Sasha-William

Liked: Cleanliness, property conditions & facilities
Nice hotel for a short trip
Stayed 5 nights in Jun 2025

10/10 Excellent

Shirlita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personnel are very accomodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Kouassi Axel Geoffroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great offer for the price, location, and amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Amenities
Great staff. Very clean. Well located downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
Great location and service
Stayed 4 nights in Jul 2025

8/10 Good

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable accommodation. Appreciated the breakfast. Beds were comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accessible to the byward market
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathrooms. Good location, good breakfast.
Stayed 1 night in Jul 2025