Title: Holiday Inn Express & Suites Ottawa West - Nepean by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Ottawa West - Nepean by IHG Warm up by the lobby fireplace after a swim or gym session, then start your day with a satisfying breakfast. ## Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG ![Exterior - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/31d6bd8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily on-the-go breakfast - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/fc8ed89a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/37636650.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/645bd6ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/9c879c8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Hotel & Suites Ottawa West Nepean is near Tanger Outlets and Canadian Tire Centre. Guests enjoy modern accommodations, free to-go breakfast, and WiFi. Multilingual staff ensures a great stay at this well-located hotel. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Room ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/c1d1bad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer Private bathroom - 452 sq ft - Sleeps 4 - 1 Twin Bed ### View all photos for Suite, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 9.4 Exceptional 13 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed - double Shower/tub combination - 445 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 8.8 Excellent 8 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed - double Shower/tub combination - 385 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible Bathtub (Wheelchair) 9.0 Wonderful 11 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer Private bathroom - 385 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer Private bathroom - 385 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 64 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer Private bathroom - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Jetted Tub ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/3b49cdc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Jetted Tub 9.4 Exceptional 8 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed - double Shower/tub combination - 460 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed - double Shower/tub combination - 430 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Wheelchair) 8.8 Excellent 20 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer - 445 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.0 Wonderful 23 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer Private bathroom - 340 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 9.2 Wonderful 26 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed - double Shower/tub combination - 445 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/c1d1bad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.8 Exceptional 7 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Shower/tub combination Hair dryer Private bathroom - 334 sq ft - Sleeps 2 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Holiday-Inn-Express-Hotel-Suites-Ottawa-West-Nepean.h3004287.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Holiday-Inn-Express-Hotel-Suites-Ottawa-West-Nepean.h3004287.Hotel-Information) ## About the area Located in Ottawa, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is in the city center. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre. [Visit our Ottawa travel guide](https://www.expedia.ca/Ottawa.dx178296) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.32374%2C-75.83092&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FhfagfZY_ddTxqZtBzrWGJQUAuw=) 2055 Robertson Road, Ottawa, ON, K2H5Y9 ### What's nearby - ![Dashing through the snow.... Classic Canadian Christmas fun for the family at Wesley Clover Parks. #snow](https://images.trvl-media.com/place/4025/5d9b7205-8549-41e6-be13-ae6c9f62152d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wesley Clover Parks 2 min drive \- 3.0 km - ![Ottawa_CanadianTireCentre_6072511-3](https://images.trvl-media.com/place/6072511/0f26b700-1681-4373-9c00-1fe45c95622b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Canadian Tire Centre 6 min drive \- 11.0 km - Bayshore Shopping Centre 3 min drive \- 4.8 km - Nepean Sailing Club 3 min drive \- 3.7 km - Queensway Carleton Hospital 4 min drive \- 6.2 km ### Getting around - Ottawa Fallowfield Station 15 min drive - Ottawa International Airport (YOW) 26 min drive ### Restaurants - McDonald's 6 min walk - Tim Hortons 8 min walk - Pizza Pizza 15 min walk - Circle K 6 min walk - Starbucks 14 min walk ## About this property ### Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel near Canadian Tire Centre Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self parking - Express check-out, express check-in, and luggage storage - ATM/banking services, free newspapers, and a banquet hall - Guest reviews say great things about the breakfast, helpful staff, and location Room features All 115 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and hair dryers - 37-inch LCD TVs with cable channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/58000000/57520000/57516200/57516138/290f7baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Ottawa West Nepean - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 1,009 reviews CA $134 CA $161 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=57516138&PinnedHotelID=57516138&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/62000000/61510000/61509500/61509408/7e9351fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Ottawa West Nepean - Pool - Breakfast included - Pet friendly - 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Pool - Hot tub - Breakfast included - Parking included 9.6 Exceptional 2,299 reviews CA $144 CA $172 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=23814718&PinnedHotelID=23814718&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19570000/19560900/19560884/265e983c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Ottawa Kanata Kanata - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 1,000 reviews CA $171 CA $204 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=19560884&PinnedHotelID=19560884&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12243600/12243597/d585b5ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott Ottawa Kanata Kanata - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 960 reviews CA $170 CA $204 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=12243597&PinnedHotelID=12243597&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free on-the-go breakfast available daily 7:00 AM to 10:00 AM ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 2,100 square feet of conference space - 24-hour business center - 3 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Banquet hall - Built in 2010 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 37-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:30 AM Express check-in available Minimum check-in age: 19 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from December 5 2025 to April 30 2026 (completion date subject to change). The following areas are affected: - Fitness facilities - Front desk - Hallway - Lobby - Meeting facilities - Swimming pool Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 25.00 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: CAD 25.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CAD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Ottawa West Nepean Holiday Inn Express Ottawa West Nepean Holiday Inn Nepean Holiday Inn Express Hotel Nepean Holiday Inn Express Nepean Holiday Inn Express Hotel Suites Ottawa West Nepean Holiday Inn Express Hotel Suites Ottawa West Nepean Holiday Inn Express Suites Ottawa West Nepean by IHG Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel ## Frequently asked questions ### Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 698 8 - Good 292 6 - Okay 72 4 - Poor 32 2 - Terrible 35 ## Reviews ### 10/10 Excellent #### Janice Dec 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was an affordable hotel in a great location. ##### Janice Stayed 1 night in Dec 2025 ### 8/10 Good #### Peter Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and friendly helpful staff ##### Peter Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sheri Jan 14, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Clean basic hotel ##### Sheri Stayed 1 night in Jan 2026 ### 10/10 Excellent #### karin Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure! ##### karin Stayed 1 night in Jan 2026 ### 6/10 Okay #### Stephanie Dec 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great visit. Clean and comfortable rooms ##### Stephanie Stayed 2 nights in Dec 2025 ### 8/10 Good #### Michael Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room, clean. Wonderful breakfast as usual. ##### Michael Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Lorne Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was an upgrade from a standard room to a suite for the same price. The staff were very courteous and helpful. The breakfast had a very large selection of different foods available. ##### Lorne Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Stephanie Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the bed was so comfortable. ##### Stephanie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Steve Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was absolutely amazing . It was very clean as you expect things should be and the staff were all incredibly helpful and polite . My reservation on my next trip to that area is a given . Thanks and see you next time !! ##### Steve Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Kevin Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and amazing staff like gaurav ##### Kevin Stayed 1 night in Dec 2025 ### 8/10 Good #### Sara Oct 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast! ##### Sara Stayed 1 night in Oct 2025 ### 10/10 Excellent #### steve Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fast check in and helpful staff ##### steve Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kinberley Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very excellent staff and clean rooms ##### Kinberley Stayed 1 night in Oct 2025 ### 4/10 Poor #### Bob Jan 8, 2026 Disliked: Cleanliness The hotel is dirty and tired. Elevator’s are filthy and the carpets throughout the property are years past the best before date. Staff were pleasant and helpful. You should take this property off your list. ##### Bob Stayed 1 night in Jan 2026 ### 6/10 Okay #### Barbara Jan 6, 2026 Liked: Cleanliness The hotel was under renovations and we did not know this when booking. We really wanted a hotel with a pool for our mini vacation but it was under renovation when we arrived. EXPEDIA did not show renovations were in progess- we would have booked a different location. The staff were as nice a can be. ##### Barbara Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Matthew Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect. The entire hotel was spotless. The staff were welcoming and supportive. The breakfast buffet had a great selection of hot and cold food. ##### Matthew Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ron Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was all good. ##### Ron Stayed 1 night in Nov 2025 ### 10/10 Excellent #### John Oct 21, 2025 Liked: Cleanliness, staff & service Friendly staff at the front desk. ##### John Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Steven Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the central location, good access to major arteries. ##### Steven Stayed 2 nights in Sep 2025 ### 8/10 Good #### Andrea Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff was wonderful. I am finding the music in one of the meeting rooms to be very loud though. The bass is travelling up to the 5th floor ##### Andrea Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jones Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Clean, easy access, family friendly, safe area, friendly staffs ![](https://a.travel-assets.com/ugc/hotel-reviews/46569ace-41f0-4769-875a-71c32a44e5b9-1757359101752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80004d6e-1eba-4921-aceb-02997113d566-1757359100851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fa2748f3-2097-45fa-8358-e858694d9efe-1757359101518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80d74b2d-e065-4c0e-b008-77574219f24c-1757359101808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jones Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Norma Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose this hotel for location close to area we were visiting. Staff friendly and rooms were comfortable. ##### Norma Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Daniel Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room and jetted tub are so relaxing ##### Daniel Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lornalee Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room' was clean and tidy ##### Lornalee Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rachel Jul 11, 2025 Great place to stay with kids! ##### Rachel Stayed 15 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [C Hotel by Carmen's, BW Premier Collection](https://www.expedia.ca/Hamilton-Hotels-Best-Western-Premier-C-Hotel-By-Carmens.h4500879.Hotel-Information) > > [Holiday Inn Ottawa East by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Ottawa-East.h7853.Hotel-Information) > > [SOHO Residences Champagne](https://www.expedia.ca/Ottawa-Hotels-SOHO-Residences-Champagne.h14659115.Hotel-Information) > > [The Century House B&B Ottawa](https://www.expedia.ca/Ottawa-Hotels-The-Century-House-Bed-And-Breakfast-Ottawa.h10927490.Hotel-Information) > > [Courtyard by Marriott Kitchener](https://www.expedia.ca/Kitchener-Hotels-Radisson-Hotel-Kitchener-Waterloo.h446570.Hotel-Information) > > [Saintlo Ottawa Jail Hostel](https://www.expedia.ca/Ottawa-Hotels-HI-Ottawa-Jail-Hostel.h9354967.Hotel-Information) > > [Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Hotel-Suites-St-Catharines-Conference-Center.h2572.Hotel-Information) > > [Hilton Garden Inn Niagara-on-the-Lake](https://www.expedia.ca/Niagara-Falls-Hotels-Hilton-Garden-Inn-Niagara-On-The-Lake.h1327316.Hotel-Information) > > [The Shaw Club Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > > [reStays Ottawa](https://www.expedia.ca/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > > [Cartier Place Suite Hotel](https://www.expedia.ca/Ottawa-Hotels-Cartier-Place-Suite-Hotel.h52951.Hotel-Information) > > [Ashbury House B&B](https://www.expedia.ca/Ottawa-Hotels-Ashbury-House-BB.h44489709.Hotel-Information) > > [Residence & Conference Centre Toronto Downtown George Brown Polytechnic Campus Accommodation](https://www.expedia.ca/Toronto-Hotels-Residence-Conference-Centre-Toronto-Downtown-George-Brown-College.h17722888.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > > [Harbour House](https://www.expedia.ca/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information) > > [Wingate by Wyndham Kanata West Ottawa](https://www.expedia.ca/Ottawa-Hotels-Wingate-Kanata-West-Ottawa.h42521073.Hotel-Information) > > [Revery Toronto Downtown, Curio Collection by Hilton](https://www.expedia.ca/Toronto-Hotels-Revery-Toronto-Downtown.h2232458.Hotel-Information) > > [Staybridge Suites Niagara-On-The-Lake by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Staybridge-Suites-Niagara-On-The-Lake.h21511334.Hotel-Information) > > [Wyndham Gatineau-Ottawa & Conference Centre](https://www.expedia.ca/Ottawa-Hotels-Wyndham-Gatineau-Ottawa-Conference-Centre.h12407.Hotel-Information) > > [Falls Lodge and Suites](https://www.expedia.ca/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > > [Chestnut Residence - Campus Accommodation](https://www.expedia.ca/Toronto-Hotels-Chestnut-Residence-And-Conference-Centre-University-Of-Toronto.h10004406.Hotel-Information) > > [124 on Queen Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > > [avid hotel Toronto - Vaughan Southwest by IHG](https://www.expedia.ca/Toronto-Hotels-Avid-Hotel-Toronto-Vaughan-Southwest.h71127796.Hotel-Information) > > [Days Inn by Wyndham Ottawa](https://www.expedia.ca/Ottawa-Hotels-Days-Inn-By-Wyndham-Ottawa.h16414.Hotel-Information) > > [Stone Mill Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Stone-Mill-Inn.h8663236.Hotel-Information) > > [Holiday Inn Express Niagara-On-The-Lake by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Niagara-On-The-Lake.h21599984.Hotel-Information) > > [Strata Hotel](https://www.expedia.ca/Kingston-Hotels-Thriftlodge-Kingston.h918767.Hotel-Information) > > [Les Suites Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Les-Suites-Hotel-Ottawa.h16000.Hotel-Information) > > [Oban Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information)