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Wyndham Lake Buena Vista Disney Springs® Resort Area – Avis

4 out of 5
Wyndham Lake Buena Vista Disney Springs® Resort Area
1850 Hotel Plaza Blvd, Lake Buena Vista, FL

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 1414 avis sur 2646." "
Note de 8 – Bien, d’après 651 avis sur 2646." "
Note de 6 – Acceptable, d’après 332 avis sur 2646." "
Note de 4 – Médiocre, d’après 125 avis sur 2646." "
Note de 2 – Terrible, d’après 124 avis sur 2646." "

8,8/10

Propreté

8,8/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

Michel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pres de Disney
Séjour de 1 nuit en mars 2024
Voice of the Customer a répondu le 5 mars 2024
Dear Michael,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 – Excellent

Karine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
🙂
Séjour de 3 nuits en novembre 2023
Voice of the Customer a répondu le 14 nov. 2023
Dear Karine,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 – Acceptable

Ninon, MAGOG

Séjour de 1 nuit en novembre 2023

2/10 – Terrible

selim, Montrouge

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Bof
Séjour de 1 nuit en août 2023
Voice of the Customer a répondu le 7 août 2023
Dear Selim,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards

10/10 – Excellent

Laurent

Séjour de 1 nuit en mai 2023
Voice of the Custumer a répondu le 11 mai 2023
Dear Valued Guest,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 – Acceptable

Christophe

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel
Un personnel qui fait la gueule…. On est en vacances et c’est leur job Un parking horriblement cher et non gardé Des taxes de séjour astronomique….. 33$
Séjour de 2 nuits en janvier 2023
Voice of the Customer a répondu le 8 févr. 2023
Dear Valued Guest,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 – Acceptable

Raphael

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
La premiere chambre était mal nettoyée nous en avons demandé une autre et la deuxieme était correcte.
Voice of the Customer a répondu le 8 févr. 2023
Dear Valued Guest,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

10/10 – Excellent

STEPHANIE

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en juillet 2022

10/10 – Excellent

Alain

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La chambre et les espaces communs étaient tres propre. La piscine, au sel, était bien entretenue. Le personnel était accueillant et agréable. La proximité avec Disney Springs est un avantage. Les repas servis à la piscine sont délicieux! Nous avons adoré notre séjour.
Séjour de 7 nuits en mars 2022

6/10 – Acceptable

Patrick

Voyage en famille
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
Proche des parcs de Disney, vieil hôtel mais personnel courtois et petit dépanneur pratique...
Séjour de 2 nuits en mars 2022

8/10 – Bien

Francois-M.

Voyage en famille avec de jeunes enfants
Points forts : Commodités, état et installations de l’hébergement
The pool is the hotel’s best feature Location is great, the closest to Disney Springs
Séjour de 2 nuits en février 2022

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bonne endroit près de Disneys spring
Séjour de 2 nuits en février 2022

8/10 – Bien

Mathis

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Voyage de groupe à Walt Disney
Voyage de groupe. Près des sites Walt Disney. Hôtel confortable.
Séjour de 2 nuits en janvier 2022

8/10 – Bien

Thierry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nil
Séjour de 1 nuit en décembre 2021

10/10 – Excellent

Mercedes

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelent et très bien situé (à côté de Disney Spring) 5 min de marche à pied
Séjour de 6 nuits en octobre 2021

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
C’est très propre et très bien situé, on est à 5 minutes de marche de Disney Spring, c’est un bon compromis pour une personne qui ne veut pas dormir dans un hôtel Disney. C’est calme. Et j’ai eu un très bon service à la cliente.
Séjour de 2 nuits en août 2021

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very easily walkable to Disney Spring
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Emma

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great and convenient for visiting Disney.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Atina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had an amazing time
Séjour de 4 nuits en mai 2024

6/10 – Acceptable

Denise

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
The location was great. Walking distance to disneys springs. Check in was fast and staff were very friendly. I expected a bigger room. Bathroom was too small. The coffee machine inside the room was in a drawer. For a 4 star hotel, I expected a better room. The pool was big but was not really heated. My son loved it. So it was a plus.
Séjour de 4 nuits en mai 2024
Anthony a répondu le 23 mai 2024
Denise,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,Voice of the Customer

8/10 – Bien

Claudia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 2 nuits en mai 2024
Anthony a répondu le 23 mai 2024
Claudia,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,Voice of the Customer

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This place is awesome. Still a hot water issue. But hey. It’s Florida. Who needs a hot water.
Séjour de 1 nuit en mai 2024
Anthony a répondu le 23 mai 2024
Robert,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,Voice of the Customer

6/10 – Acceptable

Iris

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Anthony a répondu le 23 mai 2024
Iris,Thank you for taking the time to submit a rating. We appreciate your feedback. We are sorry to hear you had less than a five-star stay with us and hope that youwill consider staying with us when returning to the area so that we may have the opportunity to deliver the five-star service all of our guests deserve.Kindest Regards,Voice of the Customer

10/10 – Excellent

shaun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Anthony a répondu le 23 mai 2024
Shaun,Thank you for taking the time to submit a rating. We are so happy to know that you enjoyed a five-star stay with us! We hope that you will consider staying with uswhen returning to the area.Kindest Regards,Voice of the Customer

6/10 – Acceptable

Kelly

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
We were traveling with a baby and requested a pack and play. The one that was provided to us had a mattress pad that was too small for the crib. We had to explain to hotel staff that it was an unsafe sleep setup for a baby, and insist on being given a new one, as when we initially tried to ask for the problem to be fixed, they just brought a blanket to be laid under the mattress pad, which is unsafe per infant sleep safety guidelines. Later in the week we had the do not disturb sign on the door, as the baby was being breastfed. Housekeeping staff entered the room without even knocking first.
Séjour de 3 nuits en mai 2024
Anthony a répondu le 22 mai 2024
Kelly,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,Voice of the Customer

10/10 – Excellent

Jessica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is one of my favorite places to stay in Orlando. The location is perfect for wherever you want to go! Plus, you can walk over to Disney Springs in minutes. The rooms are always clean, and they offer tons of great amenities. I’ll be back for sure.
Séjour de 1 nuit en mai 2024
Anthony a répondu le 22 mai 2024
Jessica,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,Voice of the Customer

10/10 – Excellent

Renee

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We like to stay here for visits to Disney. It is just a short walk to Disney Springs that includes a pedestrian bridge so you dont have to cross the busy road. Staff is friendly and the place is clean.
Séjour de 1 nuit en mai 2024
Anthony a répondu le 22 mai 2024
Renee,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,Voice of the Customer

10/10 – Excellent

Kaitlyn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms had plenty of space. It was nice to be able to go and relax after a long day in the parks. The walk to the buses if you didn’t take the one at the hotel was about 13 mins, but not too bad.
Séjour de 3 nuits en mai 2024
Anthony a répondu le 22 mai 2024
Kaitlyn,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,Voice of the Customer

10/10 – Excellent

Sheena, westerville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
beautiful property and nice staff.
Séjour de 4 nuits en mai 2024
Anthony a répondu le 22 mai 2024
Sheena,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,Voice of the Customer

2/10 – Terrible

Gabriel

Séjour de 1 nuit en mai 2024
Anthony a répondu le 22 mai 2024
Gabriel,Thank you for taking the time to submit a rating. We appreciate your feedback. We are sorry to hear you had less than a five-star stay with us and hope that youwill consider staying with us when returning to the area so that we may have the opportunity to deliver the five-star service all of our guests deserve.Kindest Regards,Voice of the Customer

10/10 – Excellent

Jolynn

Voyage en famille
We had a wonderful stay at the facility! The staff were amazing and always willing to help. It was so great to be within walking distance to Disney Springs. The transportation to and from the parks was extremely helpful!
Séjour de 3 nuits en mai 2024
Voice of the Customer a répondu le 17 mai 2024
Dear Jolynn,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

10/10 – Excellent

JAMIE

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel with a great pool and grocery area. Within walking distance to Disney Springs which is loaded with shopping, entertainment and food.
Séjour de 5 nuits en avril 2024
Voice of the Customer a répondu le 17 mai 2024
Dear Jamie,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

6/10 – Acceptable

roland, san antonio

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I follows the instructions an my review was rejected numerous Time so I am under the impression that this Web page does it want a honest review.
Séjour de 4 nuits en mai 2024
Voice of the Customer a répondu le 17 mai 2024
Dear Roland,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

10/10 – Excellent

Cecelia, Dobbs Ferry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect. When you walked through the main doors there is a fresh clean smell which I absolutely loved. Just didn’t understand the extra charge of $34.00 a day for Resort Fee??
Séjour de 7 nuits en mai 2024
Voice of the Customer a répondu le 17 mai 2024
Dear Cecelia,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

6/10 – Acceptable

Jonathan

Voyage en famille avec de jeunes enfants
Points forts : Propreté
The property is now a bit rough , leaks on the shower.. tainted bathtub. It use to be great 3 years ago I have been staying there every year the past 5 years as it’s close to Disney springs and convention center
Séjour de 1 nuit en mai 2024
Voice of the Customer a répondu le 15 mai 2024
Dear Jonathan,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

8/10 – Bien

William

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel. Short walk to Disney springs
Séjour de 2 nuits en avril 2024
Voice of the Customer a répondu le 15 mai 2024
Dear William,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 – Excellent

JEAN

Séjour de 7 nuits en mai 2024
Voice of the Customer a répondu le 15 mai 2024
Dear Jean,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 – Excellent

Timothy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect spot for disney trips
Séjour de 1 nuit en mai 2024
Voice of the Customer a répondu le 15 mai 2024
Dear Timothy,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 – Excellent

Oliver

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was fantastic
Séjour de 1 nuit en mai 2024
Voice of the Customer a répondu le 15 mai 2024
Dear Oliver,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 – Excellent

Garland

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff. Only a 5 min walk to Disney springs. Free shuttle to all Disney parks. Nice rooms. What more could you ask for?
Séjour de 1 nuit en avril 2024
Voice of the Customer a répondu le 9 mai 2024
Dear Garland,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 – Acceptable

Francesco

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Stayed only one night. Our check in was ok. But the front desk staff who checked us in was clearly not into providing the Disney level of service. We were there last month and it was the exact opposite. Typical Disney service. Top notch. Back again to Florida in a few months. Might not choose them again. I pay for service. Didn’t get what I paid for.
Séjour de 1 nuit en mai 2024
Voice of the Customer a répondu le 9 mai 2024
Dear Francesco,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 – Bien

angela

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were really happy with this hotel. Close to Disney springs and the pool area was really nice. When I booked I thought there was a little kitchenette but the room didn’t have one. I also thought the room had a walk in shower but it was a tub. Not bad just a bit more dated that I’d expected.
Séjour de 3 nuits en avril 2024
Voice of the Customer a répondu le 9 mai 2024
Dear Angela,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 – Bien

Terrence

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The resort was nice. We stayed in the main building, our room that looked out the lake was comfortable and it was clean. I think the hotel needs to improve in lighting inside the rooms. We had only 2 beside table lamps which didn’t provide enough light on the entire room. The restroom also needs better lighting as when u shower the shower room is kind of dark. Otherwise it was a good experience.
Séjour de 1 nuit en avril 2024
Voice of the Customer a répondu le 9 mai 2024
Dear Terrence,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 – Acceptable

Syed, Potomac

Séjour de 4 nuits en mars 2024

10/10 – Excellent

James, Lansdale

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were all very kind and helpful in their assistance.
Séjour de 2 nuits en avril 2024

2/10 – Terrible

Lori

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk at check in was extremely rude, room was ok Bathroom was horrible
Séjour de 5 nuits en avril 2024
Voice of the Customer a répondu le 9 mai 2024
Dear Lori,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,

10/10 – Excellent

Roberto

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cuarto año seguido que me quedo en el hotel :)
Séjour de 8 nuits en avril 2024
Voice of the Customer a répondu le 2 mai 2024
Dear Roberto,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 – Excellent

Chantal

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Dawn

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
This hotel is very convenient to Disney Springs, a five minute walk. The rooms and common areas are clean and well decorated. The bathrooms however are small and not well lit. The shampoo and conditioner bottles are very small and difficult to squeeze. Be sure to bring your own.
Séjour de 2 nuits en avril 2024
Voice of the Customer a répondu le 2 mai 2024
Dear Dawn,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

2/10 – Terrible

Alfonso, Bakersfield

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en décembre 2023
Voice of the Customer a répondu le 2 mai 2024
Dear Alfonso,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,