My family and I (a party of 9, including 3 children) stayed at Viviana's beautiful home from Dec 5th-8th. I have to say that Viviana was so easy to work with! She replied back to me within a couple hours every time I emailed her, and it was quite a few times before our stay. That showed me this person cares about her guests and wants them to be happy with their stay.
The home was very comfortable and the location was really close to Disney World!
There's a Walmart and Publix within 5 minutes from the home. The kitchen is well equipped with everything you need to make a meal, if you choose to eat in. There were plenty of towels for our group.
We did have some issues with the housekeeping that was done before we arrived. The kitchen and bathrooms were very clean but there were spots on the carpet, patio furniture and a bedspread, which appeared to be fresh. The house was occupied by another party right before we checked in so I feel the house keeper may have rushed to get the house cleaned up and didn't pay attention to detail. I mentioned this to the property management company as well as Viviana upon check out. I felt Viviana should know that whoever they had clean her house wasn't doing the best job. She seems to me to be the kind of person who will make sure this gets corrected.
Another issue was the trash pick up. We were told trash is picked up every day, Mon-Fri.
We arrived on a Tuesday. The trash receptical outside the front door was full from the previous guests. Trash wasn't picked up until Thursday, and only because I saw a couple property workers picking up trash a few houses down so I called them over to pick ours up as well.
The clubhouse at Storey Lakes is really nice! The pool area is awesome, with a great water slide and Lazy river. There's volley ball as well as putt putt golf. There's a bar in the pool area where they serve up really good cocktails and food.
The only reason I didn't give this property 5 stars is because of the spots on the carpet and furniture.