Title: Vista Cay Resort by Casiola Vacation Homes - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8696432&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Vista Cay Resort by Casiola Vacation Homes Family-friendly vacation home with 3 outdoor pools connected to the convention center in Orlando ## Photo gallery for Vista Cay Resort by Casiola Vacation Homes ![Fountain - Vista Cay Resort by Casiola Vacation Homes (Orlando)](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/c827960f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Vista Cay Resort by Casiola Vacation Homes (Orlando)](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/199a1ea5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fountain - Vista Cay Resort by Casiola Vacation Homes (Orlando)](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/c0d0603b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, a heated pool, pool umbrellas, sun loungers - Vista Cay Resort by Casiola Vacation Homes (Orlando)](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/62a7497c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Vista Cay Resort by Casiola Vacation Homes (Orlando)](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/ec87b3a6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Aquatica and Orange County Convention Center, Vista Cay Resort by Casiola Vacation Homes provides a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities like basketball. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Kitchen - Washer - Dryer - Parking included ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8696432&PinnedHotelID=8696432&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Condo, 2 Bedrooms, 2 Bathrooms ![Standard Condo, 2 Bedrooms, 2 Bathrooms | In-room dining](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/937e2e8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Condo, 2 Bedrooms, 2 Bathrooms ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - Garden view - 1130 sq ft - Sleeps 4 - 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed ### View all photos for Executive Townhome, 3 Bedrooms, 3.5 Bathrooms ![Executive Townhome, 3 Bedrooms, 3.5 Bathrooms | Living area](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/e3faf2c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Townhome, 3 Bedrooms, 3.5 Bathrooms ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - Garden view - 1776 sq ft - Sleeps 6 - 2 King Beds, 1 Queen Bed and 2 Twin Beds OR 1 King Bed, 1 Queen Bed and 2 Double Beds ### View all photos for Standard Condo, 3 Bedrooms, 2 Bathrooms ![Standard Condo, 3 Bedrooms, 2 Bathrooms | Living area](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/31c2e3ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Condo, 3 Bedrooms, 2 Bathrooms ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - Garden view - 1399 sq ft - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 1 King Bed, 1 Queen Bed and 2 Double Beds ### View all photos for Deluxe Condo, 2 Bedrooms, 2 Bathrooms ![Deluxe Condo, 2 Bedrooms, 2 Bathrooms | Living area](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/109f70fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo, 2 Bedrooms, 2 Bathrooms ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - Garden view - 1830 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Deluxe Condo, 3 Bedrooms, 2 Bathrooms ![Deluxe Condo, 3 Bedrooms, 2 Bathrooms | Living area](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/c4e305ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo, 3 Bedrooms, 2 Bathrooms ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - Garden view - 1991 sq ft - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 1 King Bed, 1 Queen Bed and 2 Double Beds ### View all photos for Deluxe Condo, 3 Bedrooms, 2 Bathrooms, Lake View ![Deluxe Condo, 3 Bedrooms, 2 Bathrooms, Lake View | Living area](https://images.trvl-media.com/lodging/9000000/8700000/8696500/8696432/7af73f2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo, 3 Bedrooms, 2 Bathrooms, Lake View ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available - 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Waterpark by IHG Orlando - Pool - Hot tub - Pet friendly - Waterslide 7.2 Good 4,709 reviews CA $106 CA $158 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Orlando-Hotels-Holiday-Inn-Resort-Orlando-Suites-Waterpark.h281608.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=552c3048-1a51-4b27-9d76-ded94b97de58&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Vista-Cay-Resort-By-Casiola-Vacation-Homes.h8696432.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Vista-Cay-Resort-By-Casiola-Vacation-Homes.h8696432.Hotel-Information) ## About the area Located in Orlando, Vista Cay Resort by Casiola Vacation Homes is connected to the convention center. Congo River Golf - Orlando I-Drive is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Universal Studios Florida. Orange County Convention Center is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. [Visit our Orlando travel guide](https://www.expedia.ca/Orlando.dx178294) [View more Vacation homes in Orlando](https://www.expedia.ca/Orlando-Private-Vacation-Homes.d178294-aaPrivateVacationHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.42924%2C-81.44846&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oT_CHAqVk-JY9L7y5uDcGcuaCNk=) 4874 Cayview Ave, Orlando, FL, 32819 ### What's nearby - ![Orlando showing golf](https://images.trvl-media.com/place/178294/2c2937e8-d818-4563-9dbd-8b29b72a86e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shingle Creek Golf Course 19 min walk \- 1.6 km - ![Aquatica which includes signage, flowers and a water park](https://images.trvl-media.com/place/6128128/47f42b31-0b3b-4a0d-a986-c6ad3b852751.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aquatica 3 min drive \- 2.7 km - ![Orange County Convention Center showing modern architecture and theater scenes](https://images.trvl-media.com/place/6034972/4d1aece6-6b29-439a-9cc1-4491599eb1c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Orange County Convention Center 4 min drive \- 3.4 km - Universal Epic Universe 14 min walk \- 1.2 km - Pointe Orlando 4 min drive \- 2.7 km ### Getting around - Sand Lake Road Station 15 min drive - Orlando Station 17 min drive - Orlando Intl. Airport (MCO) 17 min drive ### Restaurants - Pizza Moon 4 min drive - McDonald's 3 min drive - Cosmos Cafe 3 min drive - The Burning Blade Tavern 4 min drive - Das Stakehaus 4 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Vista Cay Resort by Casiola Vacation Homes Family-friendly vacation home with 3 outdoor pools connected to the convention center in Orlando Along with 3 outdoor pools, this smoke-free vacation home has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a hot tub, and a business center. All 5 individually decorated homes feature free WiFi and DVD players. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves. Housekeeping is available on request. Vista Cay Resort by Casiola Vacation Homes offers 5 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center. Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Apartment (3 Bedrooms) | Property amenity](https://images.trvl-media.com/lodging/56000000/55450000/55443000/55442906/30016d8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newly Updated Condo, Near Conv. Center Orlando - Pool - Kitchen - Dryer - Parking included 9.0 Wonderful 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=55442906&PinnedHotelID=55442906&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/56000000/55450000/55443000/55442979/db0b8939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious Vista Cay Condo, Close to Conv. 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3 outdoor pools - Heated pool - Hot tub - Pool loungers - Pool umbrellas ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Wheelchair-accessible parking available ### Family friendly - Children's pool - Free crib - High chair - Playground ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop - Toaster ### Dining - A bar/lounge - A poolside bar ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - DVD player - Flat-screen TV with premium cable channels ### Outdoor areas - Barbecue grill - Furnished balcony/patio - Garden - Picnic area - Terrace ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Business center - Laptop workspace ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Smoking not allowed ### Services and conveniences - ATM - Concierge services - Daily housekeeping - Free local calls - Free long-distance calls - Iron/ironing board - Luggage storage - Phone - Tour and ticket assistance ### Location highlights - Connected to a convention center - In a shopping district - In an entertainment district - On a lake ### Things to do - Arcade/game room - Basketball - Billiards/pool table - Children's pool - Gym - Heated pool - Golfing nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 floors - 5 units - Access via exterior corridors - Built in 2007 - Connecting units available - Electric car charging station - Garden - Housekeeping (on request) - Individual decor - Individual furnishings - Mediterranean architecture ## Policies ### Check-in Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests must notify this property at least 1 week in advance for check-in instructions and an access code to enter the property. ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Housekeeping is available for an additional fee and varies based on unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision ### Property is also known as Casiola Vacation Homes House Orlando Casiola Vacation Homes House Casiola Vacation Homes Orlando Vista Cay Resort Casiola Orlando Vista Cay Resort Casiola Vista Cay Casiola Orlando Vista Cay Casiola Vista Cay Resort Casiola Vacation Homes Orlando Vista Cay Resort Casiola Vacation Homes Vista Cay Casiola Vacation Homes Orlando Vista Cay Casiola Vacation Homes Vista Cay Resort by Casiola Vista Cay Resort by Casiola Vacation Homes Orlando Vista Cay Resort by Casiola Vacation Homes Private vacation home ## Frequently asked questions ### Does Vista Cay Resort by Casiola Vacation Homes have a pool? ### How much does it cost to stay at Vista Cay Resort by Casiola Vacation Homes? ### Is Vista Cay Resort by Casiola Vacation Homes pet-friendly? ### How much is parking? ### What time is check-out at Vista Cay Resort by Casiola Vacation Homes? ### Where is Vista Cay Resort by Casiola Vacation Homes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vista Cay Resort by Casiola Vacation Homes Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 104 8 - Good 53 6 - Okay 14 4 - Poor 3 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Maria Dec 15, 2024 Liked: Cleanliness, property conditions & facilities, communication I loved my stay at the Vista Cay Resort by Casiola Vacation Homes. It’s so quiet, so clean. Definitely I will stay there again They exceeded my expectations ##### Maria Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Christine Jul 15, 2024 This property was very clean and had access to a lot. Restaurants, grocery store, pool, etc. We would stay here again. ##### Christine Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### John Jun 25, 2025 Liked: Cleanliness, room comfort, communication #### Excellent Nice place, comfortable. ##### John Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Richard May 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent ##### Richard Stayed 3 nights in May 2025 ### 6/10 Okay #### Erika May 13, 2025 Liked: Communication Disliked: Property conditions & facilities Keypad needs to be changed.. couldn’t lock the house through out the time we were there and had a hard time getting in when arrived. Needs a little bit of TLC. Very little kitchen pots, mugs, utensils , knives, etc,. Nicely decorated. ##### Erika Stayed 3 nights in May 2025 ### 2/10 Terrible #### Ariana Feb 17, 2025 Disliked: Cleanliness, property conditions & facilities, communication Couldn’t stay as they cancelled our reservation last minute with no call ahead of time and were being difficult with Expedia when trying to get refund. ##### Ariana Stayed 1 night in Feb 2025 ### 6/10 Okay #### James Nov 17, 2023 Stayed at Vista five times. The property is great, the owner is the unit was ehhh. It certainly needs work ##### James Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Elizabeth Apr 17, 2025 Liked: Cleanliness, room comfort The condo was Ok. The kitchen and main bathroom cabinetry were not finished. It was more of a problem in the bathroom. The main pool was under construction (supposed to be done in March 2025), so the pool was insane. ##### Elizabeth Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Deanna Feb 24, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the pool area and the walking path around the lake. Like the parking accessibililty and the grocery store right across the street. Loved how much space there was in the unit and the patio. Didn't like that the tub in the bathroom didn't drain and the floors could have been cleaner. Didn't like we couldn't bring our own beverages down to the pool area. ##### Deanna Stayed 7 nights in Feb 2023 ### 8/10 Good #### Sheila Oct 11, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Communication We never got oven racks for stove. Hard to use oven without them. Requested them twice, but never got them ##### Sheila Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Rosely May 16, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication it was a home away from home. my family felt comfortable. spacious townhome, everything so well maintain, orgazined. kitchen had absolutely everything i needed. the beds were so comfortable. i will definately return there. ##### Rosely Stayed 2 nights in May 2022 ### 8/10 Good #### Stacy Mar 23, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was lovely, but i do wish i was on the 4th floor. The walls were kinda thin so we heard our neighbors above us onnthe 3rd floor. The living space was spectacular, and we will definitely use again in the future. \*\*\*\*.5 stars ##### Stacy Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### Kathryn Mar 21, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication It was amazing! We plan to come back. ##### Kathryn Stayed 4 nights in Mar 2022 ### 8/10 Good #### Chris Mar 20, 2022 Liked: Cleanliness, property conditions & facilities, communication Overall we had a fine stay. Biggest disappointment was that we paid for a lake view and got a view of a parking lot. We mentioned it, but was told, that is too bad. ##### Chris Stayed 6 nights in Mar 2022 ### 8/10 Good #### Jenny Mar 3, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The place was beautiful. The master bed was a little uncomfortable. Pool was great, there was a welcome gift and information. All information was received ahead of time and that made the whole checkin process seamless. ##### Jenny Stayed 6 nights in Feb 2022 ### 6/10 Okay #### John Feb 27, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Communication The check-in process was and awful experience. We drove from Kentucky so we were tired and wanted to get to our room and get settled ASAP. We received the gate and door codes prior to arrival so we anticipated an easy check-in. WRONG! The door code didn't work so I went to the club house since it was still open. I was told by their staff that they didnt own or manage the building we were staying. Was not the best thing to be told. So I called the number in our email and got an answering service. It was not even 5pm. The lady on the other end of the line couldn't pay attention and kept asking me the same questions over and over. I was told somebody would call us back. Didn't happen. I sent an email and finally got a response with the correct door code. Had this been later in the evening I'm not sure what our response time would have been. The room was clean and cozy, but had a strong bleach/chemical smell. The master bedroom mattress was like a slab of concrete. This was disappointing since I had read the reviews about this being an issue and the responses said it was corrected?? The location was safe, quiet, and centrally located which was a redeeming quality. Ive stayed at worse, but Ive stayed at better. If I had to do it over then I would have just stayed at a nice hotel in the area. ##### John Stayed 5 nights in Feb 2022 ### 10/10 Excellent #### Andrew Feb 25, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Very comfortable and convenient. Very local to highways and restaurants. I just didn’t notice the home was 3 stories. It wasn’t the easiest with twin toddlers lol. But aside from that, which was my fault for not reading the description, the place was great and we loved our stay there and had no complaints at all! ##### Andrew Stayed 2 nights in Feb 2022 ### 8/10 Good #### Marco Feb 14, 2022 Liked: Amenities, property conditions & facilities, communication El lugar muy tranquilo y seguro. La unidad muy bien solo nos falló el aire acondicionado la última noche, pero todo lo demás muy bien ##### Marco Stayed 4 nights in Feb 2022 ### 10/10 Excellent #### Kathleen Feb 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location for the Convention Center or theme parks. Safe and clean ##### Kathleen Stayed 3 nights in Feb 2022 ### 2/10 Terrible #### Tab Jan 22, 2022 Liked: Cleanliness, room comfort Disliked: Communication #### Needs. Enter customer service The resort is beautiful but the customer service was terrible. We tried calling twice for assistance and both time could not understand the rep. We advised that her line sounded very muddled and low and background noise but she didn’t try to speak louder or adjust anything. Just a terrible check-on process. ##### Tab Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Christina Jan 21, 2022 We booked with this property and we were on our way there only to receive an email saying they could not accommodate us because it was a same day booking which we had already paid for. Horrible service no one would answer the phone ##### Christina Stayed 2 nights in Jan 2022 ### 6/10 Okay #### HECTOR, gainesville Dec 6, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Communication No great communication about how to get information about my reservation and one bed was broken. ##### HECTOR Stayed 1 night in Dec 2021 ### 8/10 Good #### Richard Nov 24, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Communication We signed up to stay at Vista Cay, but did not receive a rental at that location. We were switched to a location 20 minutes away without notice or any sort of communication about the switch. Vista Cay was selected for its nearness to the convention center and Sea World. The location provided was much farther away requiring significant driving. It was also in a complex that is still under construction, which is not what we signed up for. ##### Richard Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Latonia Oct 5, 2021 Liked: Cleanliness, property conditions & facilities, communication Nice size and cleanliness ##### Latonia Stayed 7 nights in Sep 2021 ### 6/10 Okay #### Whitney Oct 3, 2021 Liked: Cleanliness, amenities, communication Small cracks in the walls ##### Whitney Stayed 1 night in Oct 2021 ## Expedia's Latest Trends ### Hotels > [Storey Lake - 4813 Crusoe Street](https://www.expedia.ca/Orlando-Hotels-Storey-Lake-4813-Crusoe-Street.h31742669.Hotel-Information) > > [Gorgeous 4 Suites Villa 5 min to Disney](https://www.expedia.ca/Orlando-Hotels-Awesome-Dream-Villa-5-Min-To-Disney.h96042510.Hotel-Information) > > [New Listing! 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