Title: Upstay: Ultimate Orlando Retreat w Pool & Hot Tub - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=99481124&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Family-friendly vacation home with a fitness center and an indoor pool ## Photo gallery for Upstay: Ultimate Orlando Retreat w Pool & Hot Tub ![Indoor pool - Upstay: Ultimate Orlando Retreat w Pool & Hot Tub (Kissimmee)](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/afcbc8fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, oven, stovetop, dishwasher - Upstay: Ultimate Orlando Retreat w Pool & Hot Tub (Kissimmee)](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/a5e15fcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, oven, stovetop, dishwasher - Upstay: Ultimate Orlando Retreat w Pool & Hot Tub (Kissimmee)](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/2ec61687.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Upstay: Ultimate Orlando Retreat w Pool & Hot Tub (Kissimmee)](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/c3d60236.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, foosball - Upstay: Ultimate Orlando Retreat w Pool & Hot Tub (Kissimmee)](https://images.trvl-media.com/lodging/100000000/99490000/99481200/99481124/6639b6b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Located at the Bella Vida Resort, this 8-bedroom home is just a short drive away from theme parks and golf courses. With a private swimming pool, hot tub, and fully equipped kitchen with high-end appliances, you'll have everything you need to make memories with your family and friends. The resort offers additional amenities including a large community pool, sports courts, clubhouse with gym and table tennis. ## Reviews 8.8 Excellent ### Entire home 8 bedrooms5 bathroomsSleeps 163263 sq ft ## Popular amenities - Pool - Hot tub - Kitchen - Washer - Dryer - Pet friendly ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Summary: Get ready for fun, sun, and serious relaxation at this 8-bedroom Bella Vida Resort escape! With room for up to 16 guests, a private pool and hot tub, Smart TVs in every bedroom, and fast WiFi, it’s the perfect home base for your Orlando adventure. Just minutes from theme parks, golf, shopping, and dining. Plus, enjoy full access to resort perks—clubhouse, fitness centre, sports courts, playground, and a heated pool. The Space: Sunshine, Space & Resort Perks—Your Group Getaway Starts Here! This spacious 8-bedroom villa at Bella Vida Resort is the ultimate home base for your Orlando adventure. Whether you're splashing in your private pool, grilling under the sun, or winding down in one of the plush bedrooms, this home is built for unforgettable group moments. With room for 16 guests, top-notch amenities, and access to a full suite of resort features, the vacation vibes start the moment you arrive. Outdoor Living at Its Best: • Private swimming pool with removable child safety fence • Spill-over jacuzzi hot tub for ultimate relaxation • Screened-in and furnished patio with loungers and seating • Outdoor BBQ grill – perfect for poolside cookouts Entertainment for Everyone: • Smart TVs in every bedroom, the living room, and loft • High-speed internet throughout – stream, scroll, or work remotely • Central air conditioning to beat the Florida heat Eat, Gather & Cook: • Fully equipped kitchen with high-end appliances & dishwasher • Indoor dining table for 6, plus kitchen island seating • Outdoor grill for al fresco meals Dream Big, Sleep Easy: 8 spacious bedrooms | Sleeps 16 guests 5 bathrooms total, including 2 private ensuites Bedroom Breakdown: First Floor • Bedroom 1: King bed | Private ensuite (Toilet/Shower) • Bedroom 2: Queen bed Second Floor • Bedroom 3: King bed | Private ensuite (Toilet/Shower/Bathtub) • Bedroom 4: Queen bed | Shared bath with Bedroom 5 (Toilet/Shower/Bathtub) • Bedroom 5: Queen bed | Shared bath with Bedroom 4 • Bedroom 6: Queen bed • Bedroom 7: Queen bed • Bedroom 8: Queen bed Guests enjoy full access to the Bellavida Resort, including: • Gated entrance with 24-hour attendant • Heated community pool & outdoor Jacuzzi hot tub • 6700-sq. ft. clubhouse with Cyber Café & fitness center • Shallow-entry pool for little ones • Lakes, wetlands & scenic walking trails • Basketball, beach volleyball & playgrounds Why Stay With Us? We’re experts at delivering unforgettable group getaways. Our homes are clean, spacious, and full of personality — from custom designs to immersive entertainment spaces. We handle the details, so you can focus on fun. This isn’t just a stay — it’s your group’s next great adventure. Book today and receive a special welcome gift on arrival! Guest Access: Guests will enter the community through the security gate where they will be greeted by a guard. All guests gain full access to Bella Vida Resort and all of the amenities they offer. "Bella Vida resort does not allow trailers of any kind (ie. boats, RV's, campers, U-Hauls, etc.). You can park on the driveway for up to 3 vehicles. There's additional parking at the clubhouse. Guest can also park to the clubhouse, overnight parking is allowed for up to 2 vehicles. Guests enjoy access to the resort facilities, including, a large community pool and sundeck, plenty of sports courts, a clubhouse, and over 15 acres of breathtaking lakes. It’s a great resort for families, there is a playground and shallow entry pool for younger children. Kids will enjoy spending time at the basketball and volleyball courts. You will also find a gym, table tennis, and foosball at the clubhouse. The Neighborhood: Nestled over at the Bella Vida Resort, just a measly few miles away from the magical kingdom of Walt Disney World (yeah, we're basically neighbors!), you'll be hanging out on the hip side of US192 in Kissimmee. If you're the adventurous type, theme parks and water parks are just a stone's throw away (well, a short drive, but who's counting?), and we've got golf courses, restaurants, and shops galore to keep you entertained. Our guests are practically royalty around here, with full access to the resort's fantastic facilities. You've got a massive community pool and a sundeck where you can catch some rays. Plus, we've got enough sports courts to make your head spin, a fancy-schmancy clubhouse, and a whopping 15 acres of jaw-dropping lakes – insta-worthy, for sure! Families, listen up: we've got your back. Your little ones can let loose at the playground and splash around in the kiddie pool. Meanwhile, your bigger kids (yes, that includes you, grown-ups) can shoot some hoops or spike some volleyballs at our courts. And if you're feeling like a fitness guru, there's a gym waiting for you. Table tennis and foosball? Yeah, we've got that too – it's like your own personal game room. But that's not all, folks! The fun doesn't stop at the resort. We're in the thick of the action with all four of Disney's fantastic theme parks (Walt Disney World, Epcot, Hollywood Studios, and Animal Kingdom), not to mention the two water parks (Blizzard Beach and Typhoon Lagoon), Disney Springs, Universal Studios, Islands of Adventure, the brand-new Volcano Bay water park at Universal, CityWalk, SeaWorld, and Discovery Cove. And if golf is your jam, we've got some pretty famous courses nearby like Falcon's Fire, Lake Magnolia, Osprey Ridge, Eagle Pine, and many more. So come on over and make your vacation the stuff of legends! Getting Around: Nearby Attractions & Destinations; • Medieval Times Dinner and Tournament - 4 min drive • Cracker Barrel Old Store- 4.5 miles/12 min. drive-away • Fun spot America - 5.5 miles/ 13 min. drive-away • Kissimmee Lakefront Park- 5.0 miles/ 14 min. drive-away • Ice factory of Central Florida- 8.3 miles/ 21 min. drive-away • Disney Springs (shopping mall) - 9.1 miles/ 22 min. drive-away • Marsh Landing, Adventures/ Orlando (Airboat Tours)- 10.4 miles/ 24 min. drive-away • Discovery Cove - 10.8 miles/ 25 min. drive-away Nearby Restaurants; • Pistang Pilipino- 1.4 miles/ 5 min. drive-away • Chick-fil-A - 1.1 miles/ 7 min drive away • El Tapatio Mexican Restaurant- 3.0 miles/ 8 min. drive-away • Cheddar's Scratch Kitchen- 5.9 miles/ 17 min. drive-away • Public Super Market at Loughman Crossing- 9.6 miles/ 18 min. drive-away • Mickey & Minnie's Runaway Railway- 9.9 miles/ 19 min. drive-away • Frozen Ever After (frozen themed boat ride attraction)- 9.3 miles/ 20 min. drive-away Other Things to Note: • To help ensure a safe and trusted experience for all guests, ID verification may be required after booking. • Please be advised of the following holiday schedule for Bellavida Clubhouse & Pool: On Dec 24 (Christmas Eve) hours will be 9:00 AM–3:00 PM, the facility will be closed on Dec 25 (Christmas Day), normal hours (9:00 AM–6:00 PM) will resume on Dec 26, and on Dec 31 (New Year’s Eve) the clubhouse and pool will be open 9:00 AM–6:00 PM. Additional Services: • Pool and hot tub heating is an additional service that is not included in your booking price. It's an additional fee of $35/night per service and $60/night for both, which we provide upon request. Please note that heating service is available with a minimum stay of 2 nights. Feel free to reach out for more details. • We offer mid-stay cleaning for reservations over 3 days in duration. This service is available for an extra fee and will need to be booked in advance. Pet Friendly: • A pet fee of $129/pet per stay will be added at the time of booking if the pet is added to the reservation. If no pet is declared during booking, we will collect the fee separately. Pets up to 70lbs. are very welcome at our home. • If you have more than one pet, please note that an extra fee of $129 per pet will also be collected after booking confirmation. We're happy to deliver: → Your BBQ comes with a complimentary full propane tank at check-in! Running low? Get a one-time refill for just $55 and keep the grill going! → a "Pack 'N Play Crib" for $40 (one-time fee) → a Highchair for $40 (one-time fee) Interaction with Guests: We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time. ## Property amenities ### Pool/Spa - Communal pool - Hot tub - Indoor pool - Private pool ### Internet - Available in the house: WiFi ### Parking and transportation - Parking on site ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 8 bedrooms - Bedsheets provided ### Bathroom - 5 bathrooms - Bathtub - Hair dryer - Shampoo - Shower - Towels provided ### Living spaces - Dining table ### Entertainment - TV ### Outdoor areas - Balcony - Outdoor furniture ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Upper floors accessible by stairs only - Smoking not allowed ### Services and conveniences - Concierge services - Iron/ironing board ### Location highlights - In the city center - Near a health/beauty spa ### Things to do - Foosball table - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Property located in a resort - Unit size: 3,263 square feet ## Similar properties ![A heated pool](https://images.trvl-media.com/lodging/119000000/118630000/118626400/118626369/w768h572x0y3-84587fe9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 6 BR, 5 Ba, 11 Bed - Pool, Spa, Private Home Solterra Resort - Pool - Kitchen - Washer - Dryer 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=118626369&PinnedHotelID=118626369&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/105000000/104280000/104277300/104277247/984ecbcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FREE Waterpark + Heated Pool + SPA + Lazy River Kissimmee - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=104277247&PinnedHotelID=104277247&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/115000000/114980000/114971500/114971409/b0f2e706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movie MAGIC 7br. 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Parties, events and smoking/vaping of any kind are prohibited in or around our property 2\. Please check-out on time. Late departures will resul... ### Pets Pets allowed Service animals are welcome, and are exempt from fees Note from host: Charge may apply ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 651c4e942c49e00034313f36 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.29643%2C-81.45972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xFxqbNG7vUJPoBA0V1gv-o1t2b4=) Kissimmee, FL #### What's nearby - Shingle Creek Regional Park \- 7 min walk \- 0.7 km - Give Kids the World Village \- 12 min walk \- 1.1 km - Medieval Times \- 15 min walk \- 1.3 km - 192 Flea Market \- 1 min drive \- 1.4 km - Osceola County Welcome Center and History Museum \- 2 min drive \- 1.7 km #### Getting around - Poinciana Station - 8 min drive - Kissimmee Station - 11 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 8 min drive #### Restaurants - ‪Wawa - ‬20 min walk - ‪Chipotle - ‬19 min walk - ‪Steak 'n Shake - ‬2 min drive - ‪Medieval Times Dinner & Tournament - ‬3 min drive - ‪El Tenampa Mexican Restaurant - ‬3 min drive ## Frequently asked questions ### Does Upstay: Ultimate Orlando Retreat w Pool & Hot Tub have a pool? ### Is Upstay: Ultimate Orlando Retreat w Pool & Hot Tub pet-friendly? ### How much is parking? ### What time is check-in at Upstay: Ultimate Orlando Retreat w Pool & Hot Tub? ### What time is check-out at Upstay: Ultimate Orlando Retreat w Pool & Hot Tub? ### Where is Upstay: Ultimate Orlando Retreat w Pool & Hot Tub located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Upstay: Ultimate Orlando Retreat w Pool & Hot Tub Reviews ## Reviews ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 5 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ### 8.8 Cleanliness ### 9.4 Location ## Reviews ### 10/10 Excellent #### Tim B. Sep 22, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Absolutely great vacation and place to stay. Pool was amazing,location was easy to go anywhere. Plenty of excellent restaurants to eat and close to the parks. I would stay here again without hesitation. ##### Tim B. Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Amy J. Sep 29, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy This house was amazing and spacious for our crew! Came with 2 refrigerators which was awesome! Will definitely stay here again!!!! ##### Amy J. Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Catina C. Sep 22, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Perfect space for extended family getaway. Very clean. Pool was wonderful. Multiple bathrooms. ##### Catina C. Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jeremiah L. Aug 29, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Very clean and well equipped ##### Jeremiah L. Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mignon P. Jul 22, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Everything was great! Everyone I had to contact during my stay was very responsive, helpful, friendly, and respectful ##### Mignon P. Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Thomas O. Mar 23, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house 8 rooms with adult beds. Great place to stay if you are a bunch of boys to play golf in Orlando ##### Thomas O. Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Sep 5, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy This was a 6 yr in planning to take 5 grandkids to Universal studios. This house made our trip, pool amazing, each kids got their own room, close to everything. Loved the kitchen with 2 fridges, dishwashers and huge island. It could use a bigger frying pan. Had a clich but was dealt with quickly, thank you for that. I have never had an issue renting from VROB and will asways be my 1st choice. ##### Verified traveller Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Kelley O. Jul 30, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Privacy for Everyone We had a few issues for maintenance like a dirty diaper on top of the outdoor screened enclosure, one of the icemakers was jammed, low flow ac coverage in one of the bedrooms, and a broken hot tub timer/dial, but nothing that affected our good time with family. The accommodations were perfect for a large family with no room sharing necessary. ##### Kelley O. Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### roxana K. Jan 8, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Exceptional House was clean, plenty of rooms and space, communication with manager was great! Good location and close to theme parks. Will definitely stay here again. ##### roxana K. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Scott M. Jan 15, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Best place Property was very clean and had everything ready for us when we arrived, the host was very helpful and answered any questions we had. The place was huge and very well cared for. ##### Scott M. Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Vickie D. Nov 27, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Stay I would definitely stay at this beautiful house again ! Prime location, host was amazing and responded very quickly! ##### Vickie D. Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Tifphanie Y. Sep 19, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great experience will be back soon Truely enjoyed our stay here. We are planning to come back for other celebrations. It is a beautiful home and wonderful neighborhood. Communication with suport was superb. ##### Tifphanie Y. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Maya H. May 6, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 10/10 Recommend This home was everything we needed and more for our Girl’s Trip of 7 for Epcot! The checkin process was easy and even when we had difficulty, customer service answered and helped immediately! The home was so clean that it felt brand new. Way bigger that the pictures gave credit for. BEDS WERE SO COMFORTABLE!! I will book again and again! ##### Maya H. Stayed 2 nights in May 2025 ### 10/10 Excellent #### Karla C. Aug 9, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Girlie birthday trip We had 8 ladies (56) converging in Orlando for a birthday. From the minute I started communicating with the rep about check in, it was amazing. We were even approved for an early check-in - which was amazing - because we had early plans and needed a bit of extra time. Walking through the door, we were amazed. Such a clean house with 8 separate bedrooms and great-sleeping beds. 5 bathrooms and a pool - all fantastic.Our ONLY knock would be how the kitchen was stocked. We stayed in to cook our last night and FORTUNATELY brought some of our favorite pans (not knowing what would be supplied) and it turns out it was a good idea because there wasn't much to use. Other than that, ZERO complaints. GREAT HOUSE! Thank you!! ##### Karla C. Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Phil b. Feb 27, 2024 Liked: Cleanliness, communication, location, listing accuracy #### Marvelous Home was beautiful and neighborhood was quiet. Short drive to anything you need. Excellent time for the family ##### Phil b. Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Richard S. Jun 16, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### excellent vacation home host is amazing!! great family vacation home ! equipped with everything we needed. host is very quick to respond! thank you for everything! it couldnt have been better!! ##### Richard S. Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### Somalin H. Apr 21, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The best experience Ever Everything was fantastic, the house was very clean and spacious. It is very well located. The whole process was fantastic and smooth. I would book this house again without hesitation. ##### Somalin H. Stayed 2 nights in Apr 2024 ### 8/10 Good #### John C. Sep 19, 2025 Liked: Check-in, communication, location, listing accuracy The property is spacious with a nice kitchen, good appliances, and nice bathrooms. The pool is clean and nice. The setup is very convenient for tourists. The only real drawback we felt was there is a musty smell in the garage which affects the bedrooms above, and about half of our guests suffered congestion with the air being too stuffy for a full nights sleep. There is a television in every room for a total of 10 TVs in the house. The remotes were linked together in such a way that the TVs would come on in other rooms when one guest would select a program. This was humorous, but annoying, so we had to unplug some televisions to stop it. But we really enjoyed a tasty week with the two refrigerators , big stone countertops, and two dishwashers, allowing for some great meals at the house. Shopping is nearby too. We had some stormy Florida weather while we were there, and it seems like the roof didn’t leak!! Overall 4-star rating. ##### John C. Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Jason S. Mar 15, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful The property is in a gated community. QR Code for access, the management company was excellent making sure we had everything we needed before and during the stay. Plenty of room to spread out and relax after a day at the parks. ##### Jason S. Stayed 8 nights in Feb 2024 ### 6/10 Okay #### James B. Apr 19, 2024 Liked: Cleanliness, location Disliked: Check-in #### April 4 Nights OK ##### James B. Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Sharon W. Mar 24, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Communication Outstanding in every way. I ask a lot of questions and this host got back to me and answered every question and tried to help in every way she could. I will 100% keep this place in mind as my company attends a conference each year at this time. We will be back ##### Sharon W. Stayed 2 nights in Mar 2024 ### 8/10 Good #### QUANDRA W. Jun 2, 2025 Liked: Check-in, location, listing accuracy #### Nicely Appointed The house is nicely appointed. We had issues with 2 of the beds. The slats are not braced ,so when you sit on the bed they move .My sister and son thought they broke the beds. Maintenance came to "fix" the problem. We also had 1 slow draining bathtub on the 2nd floor that was never repaired. We reported it 2x. If you are cooking alot you may have to bri g your own pots and or pans. I went to goodwill for a frying pan. If you are staying for more than a night or 2, you will have to stock up on everything. But that should be expected. 2 refrigerators and 2 dishwashers with a huge island. That was nice! ##### QUANDRA W. Stayed 9 nights in May 2025 ### 4/10 Poor #### Kelli D. Aug 27, 2024 Liked: Check-in Disliked: Listing accuracy #### BEWARE AC PROBLEMS UPSTAIRS A week before our stay I looked at the property detail again because I had set it up 3 months in advance. There were 2 new reviews one just 2 weeks from our date of stay who said they had Air conditioning problems and then another nbefore that ##### Kelli D. Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### sarah R. May 30, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect! Highly recommended! Will be booking here again next time we go to Orlando. Comfortable beds and decorated to a high standard. The water wasnt very hot for showers but this was reported and fixed within 24 hours. Apartment was spotless apart from a dirty dishwasher which im sure was an accidental oversight and has been fed back. There was a couple of loud parties (one lasted 24 hours) from the houses behind but i think they are from a different gated community so felt there was no point in bothering Upstay with this, was nothing that some ear plugs didnt solve. All in all, a fantastic stay and location for the parks! ##### sarah R. Stayed 10 nights in May 2024 ### 6/10 Okay #### Patricia C. Feb 2, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation The house is beautiful, the place was clean when we arrived. The pool was a big part of making our stay even better. We stayed for a week, the kitchen supplies was just for 2 days. We had 13 people so we had a lot of garbage but had to buy garbage bags, face clothes, laundry soap, dish soap, dishwasher soap. One bed was broken and we were very impressed they came to fix promptly. It was not fixed, it took a few days but the last night there my neice and her little girl had a bed they were not afraid would fall through. The last morning before we all left for the airport there was a cockroach on the step. All week we did not see any. So hoping that was a one time thing, got in from outside? The manager was very prompt in returning our calls if we had questions or concerns. ##### Patricia C. 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