Maison, plusieurs chambres | Terrasse/patio
Vérifier la disponibilité

The Bear's Den Resort Orlando – Avis

5 out of 5
The Bear's Den Resort Orlando
7880 Nicklaus Clubhouse Lane, Kissimmee, FL

Avis

7,6

Bien

Note de 10 – Excellent, d’après 9 avis sur 16." "
Note de 8 – Bien, d’après 0 avis sur 16." "
Note de 6 – Acceptable, d’après 3 avis sur 16." "
Note de 4 – Médiocre, d’après 2 avis sur 16." "
Note de 2 – Terrible, d’après 2 avis sur 16." "

9,4/10

Propreté

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Mary

Points forts : Propreté, état et installations de l’hébergement
Great experience
Séjour de 3 nuits en mars 2024
Bear's Den Resort Orlando a répondu le 18 mars 2024
Dear Mary,Thank you so much for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back.

10/10 – Excellent

Ibonne

Points forts : Propreté, état et installations de l’hébergement
The Home was very spacious and clean.
Séjour de 3 nuits en octobre 2023
Bear's Den Resort Orlando a répondu le 16 nov. 2023
Thank you so much for sharing your kind words with us

6/10 – Acceptable

Rolando

Voyage en famille
Points forts : Propreté
It is a large, clean, comfortable house, in a good area. It has a nice location. What we didn't like was that the sliding glass doors The keys didn't work so we were sleeping unsafely, the temperature of the Grill didn't rise above 350° and it was difficult to make the food and therefore it took a long time to cook it. The maintenance person entered the house without prior notice, when we realized, he was already entering the second floor in the bedroom area, thank God I was not leaving the bathroom and this caused us displeasure.
Séjour de 2 nuits en septembre 2023
The Bear's Den Resort Orlando a répondu le 24 sept. 2023
Dear Rolando,We appreciate your detailed feedback and are very sorry to hear the condition of your home failed to meet your expectations. Our team has noted your comments and appreciates your staying with us.Sincerely,The Bear's Den Resort Orlando

10/10 – Excellent

Kimberly, Shreveport

Points forts : Propreté
Séjour de 3 nuits en septembre 2023
The Bear's Den Resort Orlando a répondu le 5 sept. 2023
Dear Kimberly,Thanks for the perfect rating! We appreciate your staying with us and hope to see you again in the near future!

10/10 – Excellent

kevin

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en juin 2023
Bear's Den Resort Orlando a répondu le 19 juin 2023
Thank you for your positive feedback and rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back soon.

10/10 – Excellent

Lauren

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
The best stay we’ve ever had!
Bear's Den Resort Orlando a répondu le 2 mai 2024
Dear Lauren,On behalf of everyone at Bears Den Resort, thank you for visiting and for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back our way.

10/10 – Excellent

Ali

Bear's Den Resort Orlando a répondu le 8 févr. 2024
Thanks for the kind rating!

2/10 – Terrible

Ida

Voyage en famille
Points forts : Propreté, confort de la chambre
Not enough room in the garage
The pool supposed to be called but the pool was hot I called them and turn off the heat and it still stay hot water leaking from the ceiling I heard the charge door be the door not enough driveway for a van it was small
Séjour de 5 nuits en juillet 2022
The Bears Den Resort Orlando a répondu le 20 juill. 2022
Thank you for taking the time to share your feedback with us. We want everything our guests use to be in proper, working order and it appears that our team was able to address these concerns while you were on property. We appreciate your visiting us and hope you'll consider joining us again so we can make your next visit even better.

4/10 – Médiocre

shalonda

Voyage en famille
Points forts : Propreté, commodités
Our wifi went out and we felt Our issues fell on deaf ears.
Séjour de 5 nuits en mars 2022
Bears Den Resort Orlando a répondu le 2 mai 2022
Thank you for your feedback, we want everything our guests use to be in proper, working order, so we've brought your concerns to our maintenance team's attention so we can promptly address them.

4/10 – Médiocre

Alexander

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property’s reception according to their confirmation was supposed to work 8 am - 10 pm. We came to the property and saw a note that there is no one to check us in 8:30 pm - 10 30 pm. We waited for 3,5 hours with little kids at night. Property also deducted 700 from our deposit for good knows what without sending us a letter with explanations.
Séjour de 2 nuits en janvier 2022
The Bear's Den Resort Orlando a répondu le 17 janv. 2022
Dear Alexander, Thank you for taking a moment to share your thoughts with us. We regret your arrival experience didn't go as you initially anticipated. That said, we do recall informing you multiple times that, due to staffing concerns, we would be unable to check you in from 8 to 10:30 PM, which you repeatedly acknowledged. Also, would you mind reaching out to us directly to discuss the deduction from your deposit you mentioned further? Thank you, and we wish you safe travels.

2/10 – Terrible

Joshua

Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en octobre 2021
The Bear's Den Resort a répondu le 25 oct. 2021
Hi Joshua, we regret to hear you were dissatisfied with your recent stay. Our resort appreciates your feedback, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We sincerely hope to have the chance to welcome you back, and we wish you all the best on your future travels.

6/10 – Acceptable

Henrique

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en septembre 2021

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Beautifully decorated and well maintained vacation home. Our entire family enjoyed our stay.
Séjour de 4 nuits en juillet 2021
The Bear's Den Resort a répondu le 16 août 2021
Hello, Thank you so much for your kind review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Have a great day!

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté
Points faibles : Commodités
Hot water was not working Cable did not work Waiting on a refund.
Séjour de 7 nuits en juin 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2021
Guest Services Team a répondu le 12 mai 2021
Hello, Thank you for your great rating! We're pleased to learn that you enjoyed your stay and hope to welcome you back in the near future. Have a wonderful day! The Bears Den Resort Orlando

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Probably the best rental experience. The house was new, on a beautiful golf course. The pool wasn’t heated at first but the concierge was very responsive and sent someone immediately to fix it. I just wish we spent more time enjoying the home.
Séjour de 6 nuits en février 2021
Guest Services Team a répondu le 2 mars 2021
Hello, Thank you so much for your kind review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Have a great day! Bears Den Resort Orlando