Title: Seralago Hotel and Suites Main Gate East - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Seralago Hotel and Suites Main Gate East Family-friendly aparthotel with 2 outdoor pools and a fitness center ## Photo gallery for Seralago Hotel and Suites Main Gate East ![2 outdoor pools, a heated pool, sun loungers - Seralago Hotel and Suites Main Gate East (Kissimmee)](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/a9dfa491.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV - Seralago Hotel and Suites Main Gate East (Kissimmee)](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/0e16a7f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Seralago Hotel and Suites Main Gate East (Kissimmee)](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/901e4353.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Seralago Hotel and Suites Main Gate East (Kissimmee)](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/47aa5507.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Seralago Hotel and Suites Main Gate East (Kissimmee)](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/15ffa654.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located in Main Gate East, Seralago Hotel & Suites offers both relaxation and activity options. Travelers can enjoy the spa tub, play basketball or volleyball, and access convenient amenities including an on-site grocery store, arcade room, and nearby laundry facilities. ## Reviews 4.6 ## Popular amenities - Pool - Hot tub - Parking included - Free WiFi - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Family Suite (Kid's Suite) ![Family Suite (Kid's Suite)](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/a6433412.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite (Kid's Suite) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Eco-friendly toiletries Shower/tub combination Hair dryer - 290 sq ft - Sleeps 5 - 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed ### View all photos for Suite, 1 Bedroom ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/38e8ecef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Eco-friendly toiletries - 505 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 2 Double Beds ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/86880669.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Eco-friendly toiletries Shower/tub combination Hair dryer - 290 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Suite, 1 Bedroom ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/38e8ecef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Separate bedroom Eco-friendly toiletries - 505 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/38de0792.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Sofa bed - double Eco-friendly toiletries Shower/tub combination - 290 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Double Room, 2 Double Beds, Poolside ![In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2800/2757/0827204a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds, Poolside ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Eco-friendly toiletries Shower/tub combination Hair dryer - 290 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21500/21418/9d2c6d7f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Clarion Inn Orlando International Drive - ICON Park International Drive District - Parking included - Free WiFi - Air conditioning - Business services 6.4 2,797 reviews CA $95 CA $120 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Orlando-Hotels-Clarion-Inn-International-Drive.h21418.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=02f466d6-ce92-4ec8-9c63-a2e4a6c8488e&top_cur=CAD) Ad ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/996400/996379/63ec7213.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Kissimmee, FL - Orlando Kissimmee - Pool - Pet friendly - Parking included - Free WiFi 7.6 Good 1,634 reviews CA $97 CA $113 total includes taxes & fees Jan 21 - 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Pool - Hot tub - Kids pool - Waterslide 9.2 Wonderful 4,363 reviews CA $160 CA $180 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Orlando-Hotels-Sheraton-Vistana-Resort-Villas.h23110.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=02f466d6-ce92-4ec8-9c63-a2e4a6c8488e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Seralago-Hotel-Suites-Main-Gate-East.h2757.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Seralago-Hotel-Suites-Main-Gate-East.h2757.Hotel-Information) ## About the area Located in Kissimmee, Seralago Hotel and Suites Main Gate East is in the entertainment district and near theme parks. Old Town and Lake Buena Vista Factory Stores are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fun Spot America and Disney's Hollywood Studios®. Traveling with kids? Make time for Epcot®, or check out an event or a game at ESPN Wide World of Sports Complex. Water skiing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Kissimmee travel guide](https://www.expedia.ca/Kissimmee.dx7927) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.33193%2C-81.51167&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=185zm6Gsgm4oKkMqp-cuYwuDAk4=) 5678 West Irlo Bronson Memorial Highway, 2, Kissimmee, FL, 34746 ### What's nearby - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6128179/72ff0246-21c8-40b9-b621-b6b1bd90bb6c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Old Town 3 min walk \- 0.3 km - ![Kissimmee_FunSpotAmerica_553248621532654181_02](https://images.trvl-media.com/place/553248621532654181/cc875a03-3384-46e0-a35a-c55361d14803.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fun Spot America 3 min walk \- 0.3 km - ![Falcon\'s Fire Golf Club which includes a lake or waterhole and golf](https://images.trvl-media.com/place/6153659/222dcb02-f8e1-4de5-af65-fe8ca9aa4b6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Falcon's Fire Golf Club 3 min drive \- 3.7 km - Wizardz Magic Theater 1 min walk \- 0.0 km - Museum of Military History 4 min drive \- 2.3 km ### Getting around - Poinciana Station 18 min drive - Brightline Orlando Station 21 min drive - Orlando Intl. Airport (MCO) 29 min drive ### Restaurants - McDonald's 4 min walk - Checkers 6 min walk - Sun On The Beach 9 min walk - Flippers Pizzeria 7 min walk - Burger King 5 min walk ## About this property ### Entire place You'll have the entire place to yourself and will only share it with other guests in your party. ### Seralago Hotel and Suites Main Gate East Family-friendly aparthotel with 2 outdoor pools and a fitness center This aparthotel features 2 outdoor pools, a fitness center, and a steam room. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a 24-hour business center, a hot tub, and an outdoor tennis court are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. Additional amenities include room service, a hair dryer, and a safe. Housekeeping is available on request. Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Comfort House, Multiple Bedrooms, Private Pool, Lakeside | In-room dining](https://images.trvl-media.com/lodging/116000000/115470000/115464800/115464773/423e29e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FL- 1904 Nice Ct Kissimmee - Pool - Hot tub - Washer - Dryer CA $175 CA $615 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=115464773&PinnedHotelID=115464773&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/103000000/102210000/102207500/102207487/28495ff8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 bed 2 bath 8 mins from Disneyworld. Arcade games,lots of activities in resort. 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Kissimmee - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 2 reviews CA $150 CA $456 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=117507240&PinnedHotelID=117507240&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/117000000/116770000/116765400/116765337/995ab01a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming guesthouse A 1-bedroom apartment in enjoyable Lakeland with AC Lakeland - Kitchen - Free WiFi - Air conditioning - Parking available 10 Exceptional 1 review CA $107 CA $241 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=116765337&PinnedHotelID=116765337&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - 2 outdoor pools - Fenced pool - Heated pool - Hot tub - Pool gate - Pool loungers - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free theme park shuttle - Car rental - Car not required - Free secured self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Family friendly - Children stay free (see details) - Children's club - Children's pool - Playground - Pool gate ### Food and drink - Microwave - Refrigerator ### Dining - Room service - Wet bar ### Bedrooms - Alarm clock - Bedsheets provided - Rollaway/extra bed: USD 10 per night ### Bathroom - 1 partially-open bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - TV - TV in common areas ### Outdoor areas - Barbecue grill - Fully-fenced - Garden - Picnic area ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - 1,195 square feet of conference space - 24-hour business center - Computer station - Laptop workspace - Meeting room ### Climate control - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible van parking - Designated smoking areas ### Services and conveniences - 24-hour front desk - ATM - Concierge services - Gift shop/newsstand - Grocery/convenience store - Housekeeping (on request) - Iron/ironing board - Luggage storage - Multilingual staff - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance - Vending machine ### Location highlights - In an entertainment district - Near a hospital ### Things to do - Arcade/game room - Basketball - Children's club - Children's pool - Gym - Heated pool - Outdoor tennis court - Shopping - Volleyball - Ecotours nearby - Golfing nearby - Theme park nearby - Water skiing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 floors - 614 units - Access via exterior corridors - Banquet hall - Connecting units available - Eco-friendly toiletries - Garden - Housekeeping (on request) - LED lighting ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.00 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay - Resort fee: USD 20.44 per accommodation, per night The resort fee includes: - Business center/computer access - Fitness center access - Housekeeping - Laundry facilities - Pool access We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Seralago Seralago Hotel Main Gate Seralago Hotel Main Gate East Seralago Main Gate Seralago Main Gate East Seralago Hotel Kissimmee Seralago Kissimmee Seralago Hotel Main Gate East Kissimmee Seralago Main Gate East Kissimmee ## Frequently asked questions ### Does Seralago Hotel and Suites Main Gate East have a pool? ### Is Seralago Hotel and Suites Main Gate East pet-friendly? ### How much is parking? ### What time is check-in at Seralago Hotel and Suites Main Gate East? ### What time is check-out at Seralago Hotel and Suites Main Gate East? ### Where is Seralago Hotel and Suites Main Gate East located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Seralago Hotel and Suites Main Gate East Reviews 4.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 4.4 Cleanliness ### 7.8 Location ### 5.4 Staff & service ### 3.8 Property conditions & facilities 10 - Excellent 222 8 - Good 130 6 - Okay 205 4 - Poor 266 2 - Terrible 721 ## Reviews ### 10/10 Excellent #### Ashley Mar 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very friendly and helpful ❤️ my family and I enjoyed our stay ##### Ashley Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Richard Sep 29, 2024 Liked: Cleanliness, property conditions & facilities, communication Great place for the family and close by to free family fun such as Old Town and other shopping! ##### Richard Stayed 1 night in Sep 2024 ### 8/10 Good #### Gary Nov 3, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location. Front desk staff very friendly. ##### Gary Stayed 6 nights in Oct 2024 ### 6/10 Okay #### Glinda Feb 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Good distance to Disney parks. Needs rehab and good deep cleaning everywhere on property. ##### Glinda ### 6/10 Okay #### Andy Oct 3, 2024 Liked: Amenities Disliked: Cleanliness, property conditions & facilities The only reason to rent is the location, next to funspot and old town. ##### Andy Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Mandi Jan 17, 2025 Liked: Cleanliness, staff & service Staff at check in was great. The room was clean. Only thing was there was litter on the ground and some guest left Garbage out for the strays to get into. ##### Mandi Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Garry Nov 26, 2024 Liked: Room comfort #### Good location The receptionist Wanda was excellent and she got a ground floor room for me which was well equipped. The hotel itself is in a great location for The Fun Spot and Old Town as it is only a short walk. The hotel is in dire need of renovation but if all you need is a room and a shower it is fine. ##### Garry Stayed 9 nights in Nov 2024 ### 8/10 Good #### Natalie Mar 2, 2025 Liked: Cleanliness Even tho the property is a older hotel, the room was clean and comfortable. Only thing that i would say is that people being loud at all times of the night. But otherwise my stay was good ##### Natalie Stayed 3 nights in Feb 2025 ### 8/10 Good #### Patricia Mar 18, 2025 Disliked: Staff & service, property conditions & facilities I use to stay here all the time. The hotel is closing and there is nobody in housekeeping. The staff that are still working are friendly. Restaurant and store are closed. Bar is closed. Front pool only pool open. Couple more days and it will permanently be closed. ##### Patricia Stayed 3 nights in Mar 2025 ### 8/10 Good #### Ana Nov 6, 2024 Liked: Cleanliness, property conditions & facilities, communication First room was very dirty, asked to change it and they gave me a very good one. Place is not well maintained but emplyees were polite and at a good location. ##### Ana Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Edward Nov 23, 2024 Liked: Cleanliness, room comfort, communication #### A++ Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price. ##### Edward Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Shehval Jan 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Location was great. Rooms were very outdated. Door did not close or lock properly. Heat did not work. ##### Shehval Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Elisa Dec 26, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Great location and friendly staff, but the property is in bad shape, lights and electric outlets don't work, the door didn't lock properly, no ice machines... ##### Elisa ### 4/10 Poor #### Fidel Oct 14, 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities Like what was around the property. Restaurants and amusement park. Noticed the room wasn't very clean. There were clothes from previous guests under the bed, ##### Fidel Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Merlo Feb 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The sheets isn’t changed. The tub isn’t clean. Mirrors are cloudy. Staffs are good and accomodating. Room have an odor. ##### Merlo Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Tomy Nov 14, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens ##### Tomy Stayed 7 nights in Nov 2024 ### 4/10 Poor #### Richard William Oct 20, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Old and outdated property. No coffee maker in the room. Pool and playground area clised. ##### Richard William Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Angela Oct 19, 2024 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities I stayed here before this time our room was at the back room 872 the room was nice and clean but the grass was grown up the trash cans were overflowed with trash, kind of scary at night. There was no one around very disappointing playground was grown up just majorly gone down. The staff at check in was very nice ##### Angela Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Marianne Mar 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Staff not actually helpful. Amenities were basically closed down. After waiting for sometime for my pool view room, they were putting us in a room facing a defunct pool. After complaining , we were given a room that was far from feeling clean. Property was litered with garbage and it appeared that some were living there. ##### Marianne Stayed 2 nights in Mar 2025 ### 8/10 Good #### Karim Nov 13, 2024 Liked: Amenities, communication Disliked: Cleanliness Foe the price you pay it s perfect!in a very good location. There could be some renovations done here and there..our door was about to break and the 2nd pool was not open. Resortfee is a little too much dor what you get!!.it used to be $9, now it s $20 per day!! Otherwise no problems. Thank you ##### Karim Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Darrin Oct 22, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication This place apparently has zero dollars in the maintenance budget. Half the lights did not work, the bathroom door was slip in half, the tub I Was peeling. The good thing is that the price is low enough that it is definitely a better option than sleeping in your car. ##### Darrin Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Michelle Oct 29, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Broken beer bottles in landing where (i think vending machines once were). Overgrown weeds. This was not Hurricane debris this was years of neglect. Dirty, old rundown rooms. The on-site restaurant was not running, the pool was not open, pool not open, hot tub was green. ##### Michelle Stayed 3 nights in Oct 2024 ### 4/10 Poor #### Dustin Lee Oct 29, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Well to be honest the checking in process was easy. An the hotel was in a convenient location. Walked into the room. An it smelt like mold so bad i almost through up. The bed had mold spots on it. The room showed clear as day water damage. One of the beds was broken an leaning to one side. So you would roll off it all night. An none of the power outlets worked. No tv chennela on the tv. An the pool they advertised was down an not working. I took a trip to orlando to take a cruise. So thankfully we only had to suffer two nights at this place. We was on the cruise for the rest of are booking here. ##### Dustin Lee Stayed 5 nights in Oct 2024 ### 2/10 Terrible #### Teresa Oct 14, 2024 Disliked: Cleanliness, amenities, property conditions & facilities I was charged an amenity fee but there are no amenities. Wifi did not work, pool closed & was green, bedroom tv did not work, no ice, no coffee. It is very difficult to close the door. You have to fidget with it. The grounds have not been maintained. The building looked abandoned. There were dirty towels under the bathroom sink. So disgusting. I waited close to 30 minutes to check in. Super slow. There was one good thing, the mini fridge does get cold ##### Teresa Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Roxana Mar 24, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities When they say you get what you paid for this is the perfect example. The staff in the front were very polite and very nice, but the room was awful. The door was banged up. Felt like anybody could break in at any time. The bathroom was falling apart. It was dirty behind the toilet was falling apart at least they had toilet paper. The floors were dirty. The microwave was dirty. The fridge was dirty and rusted. Everything was rusted in there. The walls were gross yellow, like it was the smoking room before or still The beds were sketchy did search for bedbugs immediately, but did not have any that we could see The TV barely worked. It flickered in and out the outlets wouldn't keep anything plugged in the base boys were peeling off, and you could see rest and nasty mess behind it the bed skirts were ripped stained, and gross. The doors were stained and gross. There was trash around the premises of the hotel inside the resort we barely stayed in the room because we were out mostly thank goodness, but even taking a shower in there you still felt dirty afterwards. Do not recommend at all. 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