Title: Royal Laguna Villas By Magical Memories - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Royal Laguna Villas By Magical Memories Suburban vacation home with a fitness center and an outdoor pool ![Lobby](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/97e92f0a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/d192afbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![House, 4 Bedrooms, Private Pool | Private pool](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/9aa76ca9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/9b7cdaa9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![House, 4 Bedrooms, Private Pool | Private kitchen](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/a54d3a12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located close to Fun Spot America and Old Town, Royal Laguna Villas By Magical Memories provides laundry facilities and a gym. Stay connected with free in-room WiFi. 7.0 Good ## Popular amenities - Air conditioning - Pet-friendly - Dryer - Gym - Washer - Pool ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=796761&PinnedHotelID=796761&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 2 of 2 rooms ![Villa, 2 Bedrooms](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/31d16935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer Dishwasher - 1000 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Villa, 3 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/1000000/800000/796800/796761/09cf1bc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer Dishwasher - 1194 sq ft - 3 bedrooms - Sleeps 8 - 2 Queen Beds, 2 Twin Beds and 1 Queen Sofa Bed ## You may also like Ad ![2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/6000000/5970000/5963300/5963292/051d54dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Universal's Cabana Bay Beach Resort Florida Center - Pool - Hot tub - Waterslide - Free WiFi 9.0 Wonderful 5,575 reviews CA $187 CA $210 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=26d8f359-8cae-4342-8fcd-91cb6f7a55fe&top_cur=CAD) Ad ![6 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23200/23110/ade3b60d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando Orlando - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Royal-Laguna-Villas-By-Magical-Memories.h796761.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Royal-Laguna-Villas-By-Magical-Memories.h796761.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.31210%2C-81.48340&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x4H2xs6lUoFPoxpe4GRYbpM-BY8=) 5000 Laguna Bay Circle, Kissimmee, FL, 34746 #### What's nearby - Medieval Times - 3 min drive - 3.4 km - Old Town - 7 min drive - 7.0 km - Fun Spot America - 8 min drive - 7.4 km - Disney Springs™ - 11 min drive - 12.1 km - Orlando Vineland Premium Outlets - 11 min drive - 11.5 km #### Getting around - Poinciana Station - 5 min drive - Kissimmee Station - 10 min drive - Orlando Intl. Airport (MCO) - 30 min drive #### Restaurants - ‪McDonald's - ‬3 min drive - ‪Wendy's - ‬4 min drive - ‪Medieval Times Dinner & Tournament - ‬4 min drive - ‪El Tenampa Mexican Restaurant - ‬4 min drive - ‪Panda Express - ‬4 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Royal Laguna Villas By Magical Memories Suburban vacation home with a fitness center and an outdoor pool This smoke-free vacation home features an outdoor pool, a fitness center, and an outdoor tennis court. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and ATM/banking services are onsite. All 130 homes feature kitchens with refrigerators, ovens, stovetops, and microwaves. Other amenities available to guests include washers/dryers, free WiFi, and dining areas. Housekeeping is not available. Royal Laguna Villas By Magical Memories offers 130 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Recreational amenities at the vacation home include an outdoor tennis court, an outdoor pool, and a fitness center. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/119000000/118680000/118679700/118679692/69c70b42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magical Dreams Kissimmee - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 2 reviews CA $78 CA $185 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=118679692&PinnedHotelID=118679692&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1070000/1069000/1068973/fb6985f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vacation Village Orlando, Celebration Kissimmee - Pool - Hot tub - Washer - Dryer 8.6 Excellent 3,008 reviews CA $128 CA $169 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1068973&PinnedHotelID=1068973&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/120000000/119540000/119532300/119532294/a787dc4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tranquil 3-bedroom house with AC in Kissimmee Buena Ventura Lakes - 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Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=118327483&PinnedHotelID=118327483&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Car required - Wheelchair-accessible parking available ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - Shower/bathtub combination - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - Cable channels ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Welcoming dogs only - 2 pets total (up to 25 lbs per pet) - Fee: USD 400 per pet per stay - Service animals exempt from fees - Pets allowed in specific rooms ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Smoking not allowed ### Services and conveniences - ATM - Limited-hour front desk - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Location highlights - In the suburbs ### Things to do - Gym - Outdoor tennis court - Golfing nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 130 units - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 5:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 10 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 75 ### Special check-in instructions The front desk is open daily from 9:00 AM - 5:00 PM The check-in location differs from the property location; go to: \[8132 W. IRLO BRONSON HWY, KISSIMMEE, FL 34747 (863-547-1050)\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 400.00 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 25 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 400.00 per pet, per stay - Service animals are exempt from fees - Late check-out fee: USD 75 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms A car is required for transportation to and from this property ### Property is also known as Magical Memories Magical Memories Villas Magical Memories Villas Condo Magical Memories Villas Condo Kissimmee Magical Memories Villas Kissimmee Magical Villas Magical Memories Villas House Kissimmee Magical Memories Villas House Royal Laguna Villas By Magical Memories Kissimmee Royal Laguna Villas By Magical Memories Private vacation home ## Frequently asked questions ### Does Royal Laguna Villas By Magical Memories have a pool? > Yes, this property has an outdoor pool. ### Is Royal Laguna Villas By Magical Memories pet-friendly? > Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 400.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Royal Laguna Villas By Magical Memories? > Check-in start time: 4:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours. ### What time is check-out at Royal Laguna Villas By Magical Memories? > Check-out is at 10 AM. Late check-out is available for USD 75 (subject to availability). ### Where is Royal Laguna Villas By Magical Memories located? > Situated in the suburbs, this vacation home is within 6 mi (10 km) of Old Town, Lake Buena Vista Factory Stores, and Fun Spot America. Orlando Vineland Premium Outlets and Disney Springs™ are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royal Laguna Villas By Magical Memories Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 6.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 690 8 - Good 655 6 - Okay 409 4 - Poor 291 2 - Terrible 291 ### 6/10 Okay #### Glorybel Jul 10, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication the apartment is comfortable and pleasant but the air conditioning does not work, there is only a ceiling fan in the main room and in the living room. They did not give us the card for the pool area and it was a problem to pay and get the lockbox code. ##### Glorybel Stayed 8 nights in Jun 2022 ### 4/10 Poor #### Natasha May 3, 2022 Liked: Cleanliness Disliked: Communication Beware when you book… the pics on Expedia are not the resort!! I booked the resort shown on Expedia.. but what I got was Jerry’s condo across the street.. bait and switch is not cool, I also did not get my booking instructions until the day I got there so I went to the wrong place to check in.. wasted an hr.. It also took me an hr on the phone to change the credit card on file because this place is not pay when you stay like advertised on Expedia .. oh and also Jerry’s living room tv did not work!! ##### Natasha Stayed 11 nights in Apr 2022 ### 2/10 Terrible #### Efrain Apr 21, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication 1- they changed my hotel last min to 45 mins away . I picked the hotel based on my families address. 2- First night woke up with two ticks on my arm. 3- Roach on the floor. 4- Old crusted Pee on the floor crown molding. Overall nice area but not the area I choose. ##### Efrain Stayed 5 nights in Apr 2022 ### 2/10 Terrible #### Teresa Apr 18, 2022 Disliked: Cleanliness, room comfort, communication #### Horrible The place was not clean at all and the tv in master bedroom was not working and the bathrooms was very nasty shower curtains had mold and hair and the master bedroom bed was sinking in and i called to report the issues and they did nothing about it for the price we paid to be there for a week was not worth it i will never book with IPG properties again ##### Teresa Stayed 7 nights in Apr 2022 ### 2/10 Terrible #### Mari Feb 22, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication This property should not be available to stay in due to the poor upkeep. The floor boards in the bathroom were rotted to the sub floor and the condo smelled like mildew and had mildrew threw out. Still waiting for a redund ##### Mari Stayed 5 nights in Feb 2022 ### 2/10 Terrible #### Ashley Feb 17, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Absolutely the worst experience. Checked in on Feb 10 and left. Called management because of the conditions and the place not being what we had booked. Mold everywhere, dirty carpets, chairs and carpets. Blood on pillows and bugs. Still fighting for a refund! ##### Ashley Stayed 4 nights in Feb 2022 ### 4/10 Poor #### Nelida Jan 11, 2022 Disliked: Cleanliness, property conditions & facilities, communication First they give me a place dirty! No clean and then they send me to another one, the place smell humidity ☹️ ##### Nelida Stayed 4 nights in Jan 2022 ### 2/10 Terrible #### Hannah, Plainfield Dec 3, 2021 Disliked: Amenities, property conditions & facilities, communication No communication at all. Received 3 different addresses, had to call around to get information from this hotel. Was charged 3 separate times. Multiple cleaning fees because of “college kids in the area” ##### Hannah Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Britney Oct 18, 2021 Disliked: Cleanliness, property conditions & facilities, communication I came and the villa we booked wasn’t cleaned. We had to go to another one the owner had “ prepared”. The carpets were stained. No wash cloths. Villa smelled like dirty carpet. This was for my husband and I anniversary and we did not get what we paid for. He is upset. Wasted money for nothing. We will never book with Expedia or them ever again. Fraud is the best way to describe our stay ##### Britney Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Verified traveller Feb 12, 2021 Liked: Cleanliness, amenities, property conditions & facilities Very nice apartment! All very nice and comfortable ##### Verified traveller Stayed 6 nights in Feb 2021 ### 4/10 Poor #### Katie Dec 31, 2020 Disliked: Cleanliness #### Not what is in the pictures Outdated and had bad smell. Shower curtain was torn , lights were old and missing fixtures , mold stains from vents . No access to pool . Definitely not what is pictured!! ![Mold](https://a.travel-assets.com/ugc/hotel-reviews/4513225F1B9AD68827D86F29C4CA354AC1BC79AA1609444575436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82BBCEC4F567DC2FF7C14EE703FB3122DF2749EA1609444572957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken blinds](https://a.travel-assets.com/ugc/hotel-reviews/2B48E294E4BA5C7EA3802FE07D2DCD50B68FD3111609444574433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower curtain ](https://a.travel-assets.com/ugc/hotel-reviews/5B8C17993A39CA223B5EF99E0D01CE2CC940EFC81609444569187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katie Stayed 4 nights in Dec 2020 ### 6/10 Okay #### Verified traveller Dec 31, 2020 Liked: Cleanliness Disliked: Amenities First when we booked this Villa we were told we had our own PRIVATE Pool and Hot Tub (not true) the WiFi was horrible cable was out and we were there 3 days called the property owners (no answer) Bldg not that great of shape gave us ONE Tide Pod to wash with had a ironing board with no IRON just was disappointed for the money we paid. ##### Verified traveller Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### kristianna Dec 21, 2020 Liked: Cleanliness, room comfort, communication #### good value the place we stayed in was nice. nad everything we needed for the week. place was clean ans convenient. close to all parks and convenient for shopping. would stay again ##### kristianna Stayed 8 nights in Dec 2020 ### 2/10 Terrible #### Matthew Oct 18, 2020 Disliked: Room comfort, communication #### Zero Support... with a swindle attached! Do not book at any property that is related to IPG or Magical Memories. The WiFi in my rental consistently stopped working and I had to call the provider myself to make the repairs. Additionally the air conditioning stopped working multiple times during my stay with no reply back from email or VM to the office. Additionally, they have signed me up for a condo insurance reoccurring charge of $134. My understanding was it was a deposit charge but that was not the case. ##### Matthew Stayed 27 nights in Sep 2020 ### 4/10 Poor #### Verified traveller Oct 4, 2020 Disliked: Cleanliness, communication #### Not-so Royal stay Pros - Nice kitchen, guest bedrooms, and guest bathroom. Cons - The living room furniture and carpet are worn and dirty. Water stains in the ceiling of the hall and master bathroom. Dirty vents in the bathroom and the apartment had an odd odor which they tried to conceal with a plug-in refresher in the dining area and with car vent clip-ins in the entrance and a guest bedroom. Dead cockroaches in the master shower when we arrived. The patio by the master bedroom could not be used, dirty chairs and the concrete was full of dirt or mold. ![](https://a.travel-assets.com/ugc/hotel-reviews/19265930D3FAEF39C0C9A8466CD54C0326780D881601829266821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9EDA6C8185465A8232543443B0E10ABEADDE84061601829283085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 6 nights in Sep 2020 ### 8/10 Good #### JT, Belfair, WA Sep 27, 2020 Liked: Cleanliness, property conditions & facilities, communication Keypad kept failing code provided, locking us out. Fortunately the property manager was very responsive and able to reset the code remotely as we waited. Toilets were small. Fridge had layer of rust on the door, but otherwise functioned. Internet was slow. Beds were hard. Dishwasher soap dispenser was broken and it was quite noisy. AC worked well. Adequately stocked kitchen utensils, pots, pans, dishes, silverware, etc... Furniture was comfortable. Large dining room table seats 6 comfortably. Very clean. Nice decor. TV had many stations, but no form to decipher which were which. Just had to channel surf. Oven ran hot. Burnt a couple batches of cookies finding that out. Condensation always covering outside windows (suspect not insulated). Plenty of closet space, dressers, night stands, and lamps. Floor plan was well conceived allowing one room to share the kitchen, living room, and dining room. Large pantry. A comfortable haven when recovering from a day at the theme park. ##### JT Stayed 12 nights in Sep 2020 ### 8/10 Good #### Carlos Sep 20, 2020 Liked: Cleanliness, room comfort, communication #### Nice place, needs a more attention/for better Stay This place was great. Clean rooms, everything is near, lots of room. Plenty of towels. There are a few things I disliked, 1) No early check-in, for people travel from other places a early check-in is great. I arrived at 7:00 by car and had nowhere to go, so I had to stay somewhere else for those few hours and I did call and was told no early check-ins. 2) the pool is only open from 12:00 noon to 6:00pm. This is not visitor friends because the parks close at 5/6 o’clock and by the time you arrive at your room, the pool is close. 3) most importantly, no inside locks, or my room was missing one of the two part lock system. I do have small children and did find one walking out the room just by a turn of the knob. The locks at the resort is just a latch. Need to add beetle child proof locks because this is a tourist destination. I did take pictures and used the table to block the door for my 6 day stay. ##### Carlos Stayed 6 nights in Sep 2020 ### 8/10 Good #### E, NJ Sep 7, 2020 Liked: Cleanliness, communication Air conditioner was originally broken, but was fixed the next day. The management team was very attentive with good communication. ##### E Stayed 27 nights in Aug 2020 ### 6/10 Okay #### Verified traveller Mar 22, 2020 Liked: Cleanliness, staff & service Ac was nothing working properly and had to have property manager come fix. Dishwasher would not close so could not use and back sliding door was very hard to open and shut. Manager had said it needed to be fixed. Pool was open 1 day the other days was for virus which we understood but than was closed for maintenance. Was not happy about that. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 1, 2020 Disliked: Staff & service, property conditions & facilities Worn. A/C broken. Only got it fixed after I called Expedia. Tennis court being repaired. Hot tub green. Rug really needed cleaning. Windows very hard to close and lock. Ants in the kitchen. Vertical blind slats fell off. Clips broken and couldn't hold them up. However, fairly spacious living room. Pretty quiet complex. Check in easy. Close to hwy 27 not near address noted on listing. ##### Verified traveller Stayed 10 nights in Feb 2020 ### 4/10 Poor #### Samitria, Orlando Feb 16, 2020 Disliked: Cleanliness I liked the space of the property. I didn’t like all the dog hair that was left behind from a previous occupant. The fact we had to deep clean the apartment. There were no paper towels and the main bathroom toilet did not work. We found a few roaches while there also. The address where you tell us to check in needs to be updated. We showed up to address provided and then had to go elsewhere because they’re no longer at that property. Given the severity of the traffic that took up a great deal of our time! ##### Samitria Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 13, 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I booked this Royal Laguna villas through Expedia. I called this property on the day of arrival at 1pm. I was told that 2 days ago the property was sold. And I was assigned completely different property. I mentioned that I would arrive after 8pm. I was told to go to the IPG realty office for directions how to check in. I arrived at IPG Realty but office was closed (after 5pm). There was emergency phone number printed on the door. I called the number and was given address for the property. Why did I have to waste 1 hour, why they didn't tell me when I first called beats me. The property was located at Coral cay resort, but the gate code was not given me. Luckily another tenant at the property told me the code. Realtor from IPG appeared at my unit couple days later to collect cleaning fee, she promised me pool card but never provided it. I did call the IPG office again twice on different days during business hours. Realtor would tell me that they would call me back, but never did. So we never had access to the pool. Property was clean with no insects. ##### Verified traveller Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Dec 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar super excelente, muy bonito, comodo, agradable ,como si estuvieras en tu casa. ##### Verified traveller Stayed 7 nights in Jul 2019 ### 6/10 Okay #### Andres Dec 12, 2019 Disliked: Room comfort Office is out of resort. Small beds. Minimal amenities. Cats around property (my son is extremely allergic to cats). Raccoon pulling out trash. Guests didn’t clean after their dogs. Traffic congestion, take time to get access main roads. ##### Andres Stayed 8 nights in Nov 2019 ### 4/10 Poor #### Sagar Dec 4, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst stay ever experienced To begin with, the rooms are not as shown in the picture. The staff was very rude on the phone and said that if we do not sign docs at the front desk by noon then she will tell us to leave the premises. Extremely rude! During checking out after our 4 day stay, the cleaning people arrived at room 45 mins before the check out time and forced us to leave. They stood there and watched while we packed our belongings. We told them to give us 30 mins to pack since we were traveling with a baby but they were very rude and simply stood there and started calling the other staff about us making them wait. Never ever have we experienced such a treatment and we travel extensively all over the country and the world. Avoid this place at all cost. ##### Sagar Stayed 5 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Marriott's Grande Vista](https://www.expedia.ca/Orlando-Hotels-Marriotts-Grande-Vista.h853519.Hotel-Information) > > [Rosen Shingle Creek](https://www.expedia.ca/Orlando-Hotels-Rosen-Shingle-Creek.h1460425.Hotel-Information) > > [Hilton Grand Vacations Club Tuscany Village Orlando](https://www.expedia.ca/Orlando-Hotels-Hilton-Grand-Vacations-At-Tuscany-Village.h1080602.Hotel-Information) > > [Holiday Inn Resort Orlando Suites - Waterpark by IHG](https://www.expedia.ca/Orlando-Hotels-Holiday-Inn-Resort-Orlando-Suites-Waterpark.h281608.Hotel-Information) > > [JW Marriott Orlando Grande Lakes](https://www.expedia.ca/Orlando-Hotels-JW-Marriott-Orlando-Grande-Lakes.h897538.Hotel-Information) > > [Hilton Orlando Lake Buena Vista - Disney Springs® Area](https://www.expedia.ca/Orlando-Hotels-Hilton-Orlando-Lake-Buena-Vista-Disney-Springs-Area.h11652.Hotel-Information) > > [Hilton Grand Vacations Club SeaWorld® Orlando](https://www.expedia.ca/Orlando-Hotels-Hilton-Grand-Vacations-At-SeaWorld.h565266.Hotel-Information) > > [Holiday Inn Resort Orlando - Lake Buena Vista by IHG](https://www.expedia.ca/Orlando-Hotels-Holiday-Inn-Resort-Orlando-Lake-Buena-Vista.h19535.Hotel-Information) > > [Hilton Orlando Buena Vista Palace - Disney Springs® Area](https://www.expedia.ca/Orlando-Hotels-Hilton-Orlando-Buena-Vista-Palace-Disney-Springs-Area.h18591.Hotel-Information) > > [Hyatt Regency Orlando International Airport](https://www.expedia.ca/Orlando-Hotels-Hyatt-Regency-Orlando-International-Airport.h2754.Hotel-Information) > > [CoCo Key Hotel and Water Resort](https://www.expedia.ca/Orlando-Hotels-CoCo-Key-Hotel-And-Water-Resort-Orlando.h228.Hotel-Information)  > > [Lake Buena Vista Resort Village & Spa](https://www.expedia.ca/Orlando-Hotels-Lake-Buena-Vista-Resort-Village-Spa.h1350864.Hotel-Information) > > [Sheraton Orlando Lake Buena Vista Resort](https://www.expedia.ca/Orlando-Hotels-Sheraton-Orlando-Lake-Buena-Vista-Resort.h11993.Hotel-Information) > > [Wyndham Lake Buena Vista – Disney Springs® Area](https://www.expedia.ca/Orlando-Hotels-Wyndham-Lake-Buena-Vista-Disney-Springs-Resort-Area.h19384.Hotel-Information) > > [Marriott's Cypress Harbour Villas](https://www.expedia.ca/Orlando-Hotels-Marriotts-Cypress-Harbour-Villas.h57585.Hotel-Information) > > [Holiday Inn Orlando - Disney Springs® Area by IHG](https://www.expedia.ca/Orlando-Hotels-Holiday-Inn-Orlando-Disney-Springs-Area.h16367.Hotel-Information) > > [Sheraton Vistana Villages Resort Villas, I-Drive/Orlando](https://www.expedia.ca/Orlando-Hotels-Sheraton-Vistana-Villages-Resort-Villas.h539487.Hotel-Information) > > [Wyndham Grand Orlando Resort Bonnet Creek](https://www.expedia.ca/Orlando-Hotels-Wyndham-Grand-Orlando-Resort-Bonnet-Creek.h4408039.Hotel-Information) > > [Hyatt Regency Grand Cypress](https://www.expedia.ca/Orlando-Hotels-Hyatt-Regency-Grand-Cypress.h24798.Hotel-Information) > > [Signia by Hilton Orlando - An Official Walt Disney World® Hotel](https://www.expedia.ca/Orlando-Hotels-Signia-By-Hilton-Orlando-Bonnet-Creek.h2455364.Hotel-Information) > > [Orlando World Center Marriott](https://www.expedia.ca/Orlando-Hotels-Orlando-World-Center-Marriott.h11312.Hotel-Information) > > [Courtyard Orlando Lake Buena Vista in the Marriott Village](https://www.expedia.ca/Orlando-Hotels-Courtyard-Orlando-Lake-Buena-Vista-In-The-Marriott-Village.h470830.Hotel-Information) > > [Meliá Orlando Celebration](https://www.expedia.ca/Orlando-Hotels-Melia-Orlando-Celebration.h1759572.Hotel-Information) > > [Club Wyndham Bonnet Creek](https://www.expedia.ca/Orlando-Hotels-Club-Wyndham-Bonnet-Creek.h1547308.Hotel-Information) > > [Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando](https://www.expedia.ca/Orlando-Hotels-Sheraton-Vistana-Resort-Villas.h23110.Hotel-Information) > > [Drury Plaza Hotel Orlando - Disney Springs Area](https://www.expedia.ca/Orlando-Hotels-Drury-Plaza-Hotel-Orlando-Lake-Buena-Vista.h24103.Hotel-Information) > > [Westgate Lakes Resort & Spa Universal Studios Area](https://www.expedia.ca/Orlando-Hotels-Westgate-Lakes-Resort-Spa-Universal-Studios-Area.h804984.Hotel-Information) > > [Delta Hotels by Marriott Orlando Lake Buena Vista](https://www.expedia.ca/Orlando-Hotels-Delta-Hotels-By-Marriott-Orlando-Lake-Buena-Vista.h2690.Hotel-Information) > > [Caribe Royale Orlando](https://www.expedia.ca/Orlando-Hotels-Caribe-Royale-Orlando.h40865.Hotel-Information) > > [Hyatt Regency Orlando](https://www.expedia.ca/Orlando-Hotels-Hyatt-Regency-Orlando.h9574.Hotel-Information)