[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magnuson Grand Hotel Maingate West Family-friendly hotel with a fitness center and a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/311ee4c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Arcade](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/ce51a39a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/f803b0d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gift shop](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/70b3428c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/3f5d7737.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Magnuson Grand Hotel Maingate West, near Walt Disney World Resort, offers a family-friendly haven with a poolside bar and arcade/game room for endless entertainment. Unwind in the spa tub or stay active at the gym and business center; enjoy an indoor pool, outdoor pool with sun loungers, gift shop and 24-hour front desk. 4.8 ## Popular amenities - 24/7 front desk - Bar - Hot tub - Gym - Laundry - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=27549&PinnedHotelID=27549&HadPinnedHotel=true®ionId=-1&adults=2) ![Bathroom sink](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/w547h365x3y0-45c9788f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Refrigerator ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Shower/tub combination Private bathroom Coffee/tea maker - 300 sq ft - City view - Sleeps 2 ![Blackout drapes, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/4a03902e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Refrigerator ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Shower/tub combination Private bathroom Coffee/tea maker - 300 sq ft - Sleeps 4 ![Family Suite](https://images.trvl-media.com/lodging/1000000/30000/27600/27549/9e36dda3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Shower/tub combination Private bathroom Coffee/tea maker - 350 sq ft - City view - Sleeps 5 ## You may also like Ad ![6 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23200/23110/ade3b60d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando Orlando - Pool - Hot tub - Kids pool - Waterslide 9.4 Exceptional 3,707 reviews CA $128 CA $144 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Orlando-Hotels-Sheraton-Vistana-Resort-Villas.h23110.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=66157283-4ab6-47c9-9052-ddf5770c97df&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/24400/24301/7cb8259c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites by Hilton Orlando International Dr ICON Park International Drive District - Pool - 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Surfside Inn and Suites International Drive District - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,321 reviews CA $160 CA $180 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178294&destination=Orlando (and vicinity)&destType=MARKET&latLong=28.54129,-81.37904&searchId=66157283-4ab6-47c9-9052-ddf5770c97df&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Magnuson-Grand-Hotel-Maingate-West.h27549.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlando-Hotels-Magnuson-Grand-Hotel-Maingate-West.h27549.Hotel-Information) ## About the area Located in Kissimmee, Magnuson Grand Hotel Maingate West is near theme parks. Mystic Dunes Golf Club and Reunion Resort Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Flamingo Crossings Town Center. Traveling with kids? Make time for Walt Disney World® Resort, or check out an event or a game at ESPN Wide World of Sports Complex. [Visit our Kissimmee travel guide](https://www.expedia.ca/Kissimmee.dx7927) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.33371%2C-81.58719&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VIQw4zKgxk2GDylc3LEBaUTe2oE=) 7491 W Irlo Bronson Memorial Hwy, Kissimmee, FL, 34747 ### What's nearby - Mystic Dunes Golf Club - 5 min drive - 3.7 km - Disney's Animal Kingdom® Theme Park - 5 min drive - 3.1 km - Disney's Blizzard Beach Water Park - 5 min drive - 5.4 km - ESPN Wide World of Sports Complex - 5 min drive - 4.7 km - Disney's Hollywood Studios® - 7 min drive - 6.1 km ### Getting around - Orlando Station - 25 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min drive ### Restaurants - ‪McDonald's - ‬9 min walk - ‪Starbucks - ‬4 min walk - ‪Del Taco - ‬6 min walk - ‪Drafts Sports Bar & Grill - ‬11 min walk - ‪Sickies Garage Burgers & Brews - ‬10 min walk ## About this property ### Magnuson Grand Hotel Maingate West Family-friendly hotel near Walt Disney World® Resort A poolside bar, an arcade/game room, and laundry facilities are just a few of the amenities provided at Magnuson Grand Hotel Maingate West. For some rest and relaxation, visit the hot tub. A bar, a gym, and a business center are available to all guests. Other perks include: - An indoor pool and an outdoor pool, along with sun loungers - A theme park shuttle, tour/ticket assistance, and an elevator - 1 meeting room, a billiards/pool table, and a 24-hour front desk - Luggage storage, multilingual staff, and a front-desk safe Room features All 442 rooms have comforts such as air conditioning. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch TVs with cable channels - Refrigerators, coffee/tea makers, and limited housekeeping ## Similar properties ![Full-size fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/109000000/108710000/108702700/108702671/a55f4075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blissful Bay Kissimmee - Pool - Kitchen - Parking included - Free WiFi 6.8 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=108702671&PinnedHotelID=108702671&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/54000000/53810000/53805700/53805686/c7eaf3d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RW Hotel Kissimmee - Pool - Parking included - Free WiFi - Air conditioning 6.6 228 reviews CA $82 CA $93 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=53805686&PinnedHotelID=53805686&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/180000/170900/170878/bd08ea58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Westgate Towers Resort Kissimmee - 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Pool - Hot tub - Parking included - Free WiFi 4.6 1,737 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2757&PinnedHotelID=2757&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - Theme park shuttle (surcharge) - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Brass Monkey Lounge ### Things to do - Arcade/game room - Billiards/pool table - Gym - Hot tub - Indoor pool - Outdoor pool ### Family friendly - Arcade/game room - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (limited availability) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 4 floors ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Phone ## Policies ### Check-in Check-in time starts at 4 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50.00 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.00 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 20.00 per stay - Resort fee: USD 5.00 per accommodation, per night The resort fee includes: - Fitness center access - Housekeeping - In-room safe - Internet access - Parking - Pool access - Self parking We have included all charges provided to us by the property. ### Optional extras - Pet deposit: USD 50.00 per stay - Pet fee: USD 20.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. ### Property is also known as Ramada Hotel Kissimmee West Maingate Ramada Kissimmee Maingate West Magnuson Grand Hotel Maingate West Magnuson Grand Maingate West Ramada Maingate West Hotel Kissimmee Ramada Hotel Maingate West Ramada Maingate West Kissimmee Magnuson Grand Maingate West Magnuson Grand Hotel Maingate West Hotel Magnuson Grand Hotel Maingate West Kissimmee Magnuson Grand Hotel Maingate West Hotel Kissimmee ## Frequently asked questions ### Does Magnuson Grand Hotel Maingate West have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### Is Magnuson Grand Hotel Maingate West pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Magnuson Grand Hotel Maingate West? > Check-in begins at 4 PM. ### What time is check-out at Magnuson Grand Hotel Maingate West? > Check-out is at 11 AM. ### Where is Magnuson Grand Hotel Maingate West located? > This family-friendly Kissimmee hotel is within 3 mi (5 km) of Island H2O Live!, Walt Disney World® Resort, and Disney's Animal Kingdom® Theme Park. Mystic Dunes Golf Club is 2.5 mi (4.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Magnuson Grand Hotel Maingate West Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.2 Cleanliness ### 7.4 Location ### 5.8 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 68 8 - Good 136 6 - Okay 245 4 - Poor 212 2 - Terrible 339 ### 4/10 Poor #### Verified traveller Oct 9, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Out of date hotel there is no wifi in rooms as promised so you had to go down to the lobby to have internet access. the microwave is on the first floor so anytime we had to warm something up we had to go all the way downstairs. there was 28 missing ceiling tiles in the main part of the hotel. Hotel doors were screwed shut and things were out to date: furniture, colors, fixtures, etc. There was a nice flat screen tv in the room. There were only 7 cars in the parking lot. The indoor pool and hot tub were okay but to get to the outdoor pool you had to walk out in to the parking lot and it wasn't very secure. Complained to hotel staff about not receiving shampoo/conditioner/etc and never received them as promised. ##### Verified traveller ### 10/10 Excellent #### Watch and enjoy, Seattle WA Oct 7, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nearby shopping, Seafood restoring. Swimming pool Watch and enjoy an animals and marine life. Visited seafood restoring. Swim in a pool. Enjoy the sunshine. ##### Watch and enjoy ### 8/10 Good #### Justine, Philadelphia Oct 4, 2015 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Great location! I've stayed here numerous times and will stay again. It's clean, well priced and right around the corner from all Disney attractions. However, they are undergoing some management changes, so the pool heater wasn't working, restaurant wasn't open, etc. If you're picky about these things, you may be disappointed. I, personally, don't go to Orlando to hang out in my hotel anyway so a clean, convenient, well priced and safe place to lay my head at night is fine by me!! ##### Justine ### 4/10 Poor #### ronald b. Sep 30, 2015 Liked: Staff & service Disliked: Cleanliness #### Weekend in Orlando Staff at the desk were quick and efficient, and the price was right. close to everything. Problem is the place is really worn down, spa was not working, no microwave in the room as advertised, had to tip the fridge to open the door in the cabinet and the black mold was everywhere, walls, ceiling tiles etc. i had stayed here 13 years ago and the place was nice but they obviously haven't done any maintenance since then ##### ronald b. ### 2/10 Terrible #### Sharon, Lakeland , florida Sep 29, 2015 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Don't waste your money!!!!! This hotel has gone down really bad. They advertise free WI FI but they have turned it off. The bar is now shut down. The owner lives in Mexico and will not repair the hotel. Parking lot has pot holes , no landscaping. There are rooms with no door handles , some with a piece of wood over the hole. I've been going to this hotel for over two years, I knew something was happening when I would pay 100 dollars to stay there now it's 30.00 plus a night. It isn't busy like it use to be at all. The chlorine in the pool and hot tub will just about knock you out. ##### Sharon ### 4/10 Poor #### Verified traveller Sep 29, 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Too old and smells bad The room was very old and outdated. It smelled so bad we couldn't continue our stay. The carpet was very stained and there were water spots from roof leaking all over the walls etc. Staff was nice. ##### Verified traveller ### 4/10 Poor #### Verified traveller Sep 28, 2015 Disliked: Cleanliness, property conditions & facilities, room comfort The hotel seemed to be in a nice, quiet location with restaurants, gift shops, and gas stations nearby. The staff member at check-in seemed nice enough. However, the staff during check-out was no where to be found. We waited for 5-10 minutes for someone to come to the desk so that we could check out of the room and no one ever came. The hotel room was dirty and out dated and there was no internet offered. ##### Verified traveller ### 2/10 Terrible #### Lester, irslo blvd right oitside maingate. Sep 27, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We did not stay. We checked in, went to our room, went to the front desk and checked out. The place was nasty, the people that were staying there were very questionable. Not a place I would ever recommend to anyone. I do not think this hotel should be on your site for people to stay at. ##### Lester ### 8/10 Good #### Rebecca L. Sep 26, 2015 Liked: Cleanliness, staff & service, room comfort #### Good value This is the fourth time visiting this hotel. We come every year for a cheer event and will continue to visit the hotel. ##### Rebecca L. ### 2/10 Terrible #### Verified traveller Sep 25, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel everything closed Staff was no help at all for any reason would never go back. Would rather sleep in my car ##### Verified traveller ### 6/10 Okay #### Verified traveller Sep 24, 2015 Liked: Room comfort Disliked: Property conditions & facilities #### Ok for a night stay. The price was great. The hotel smelled weird and upon inspection seemed to be falling apart, from the rusted ceiling tiles to the dirty carpets that look as if they've been there since the hotel was built. Sheets and towels were clean, no evidence of bed bugs. Hotel service was barely existent. First impression was not good the hotel seemed deserted. ##### Verified traveller ### 6/10 Okay #### Verified traveller Sep 21, 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### Slightly below average for a budget hotel A/C was too cold and thermostat was non operative. No 'do not disturb' sign in room - cleaning staff starts knocking at 8AM, Single cup coffee maker broken. TV remote needed batteries. Carpet looked like it had been flooded recently (was dry - just looked stained). Pool (indoor) water felt weird (oily ??). Staff were having a bad day / week / month. Street sign is not lit making it hard to find at night. ##### Verified traveller ### 4/10 Poor #### Ann-Britt, Denmark Sep 20, 2015 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Not a place I would choose again. Our room faced an indoor swimmingpool area that wasn't very inviting. So no natural light. The children beds were in poor Condition. The tap in the bathroom Was constantly running. Didn't match their enviromental ideas. Ex. They only clean rooms three times a weekend. Friendly staff though. ##### Ann-Britt ### 6/10 Okay #### Verified traveller Sep 15, 2015 Liked: Staff & service #### Cheap but old hotel The hotel was very old, and it showed: our air condition barely worked and the curtains were falling off of the window. The hotel also has no amenities: restaurant was closed, bar was closed, and the Internet was down so we didn't even have that. But, overall, for the price we paid, it was what we would've expected. ##### Verified traveller ### 6/10 Okay #### Verified traveller Sep 15, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old and dirty but cheap Hotel is old and dirty. Pool looked like it had algae. The only thing that looked clean in this hotel was the bed. There is no microwave and no shuttles to the airport. There are shuttles to Disney for about $2 a person. No breakfast. The room was very cheap at $53 per night. ##### Verified traveller ### 10/10 Excellent #### Kathleen, vero beach Sep 15, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort everything was great & the staff was very friendly ##### Kathleen ### 2/10 Terrible #### Natalia M. Sep 15, 2015 Disliked: Cleanliness #### Good location The hotel is in a perfect location near the parks. It's a good value for the price. Swimming pool and spa a bit dirty. Rooms are not really clean but the bed is comfort. I would stay there again if I only need a place to crash. ##### Natalia M. ### 2/10 Terrible #### Verified traveller Sep 14, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really wish I just got my money back I felt like an inconvenience that I stayed there. From walking in and the clerk having to come out to check us in, she offered no details about the hotel, was put out by me asking any questions. I still have no idea if they offered breakfast of anything with the stay. Everything looked closed and we paid $5 a night mandatory extra for the closed things. The pool was ICE cold and dirty. Everything about the place was dirty. Especially the dirty towel left hanging in the bathroom. We had to ask 3 times for pool towels thinking we were going to use the pool, but after 2 hours gave up and just went back upstairs. The floors were gross and the room was musty. If we were not planning on only being there from 2 am - 9 am, we would have left like other people did while we were there. ##### Verified traveller ### 2/10 Terrible #### kimberly, leesburg fl Sep 10, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible!!! It was horrible. I receive a call two hours before check in saying the hotel was shutting down due to power being turned off. Got there and was told that they had some employees that were fired the previous day and they were calling people to cause problems. The indoor heated pool was broken. The ice machines were broken. The enternet was down throughout the hotel. One of there two elevators was not working. I don't drink but both of there bars were closed down. ##### kimberly ### 6/10 Okay #### Hassan Sep 9, 2015 Liked: Property conditions & facilities ##### Hassan ### 8/10 Good #### Paula, Jacksonville, Fl Sep 9, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't beat this place for the money. Room was very nice for the price. Hotel staff was friendly and very helpful. Grandkids loved the indoor pool! Area felt safe and lots of places to eat near by. ##### Paula ### 4/10 Poor #### fd, orlando, fl Sep 8, 2015 Liked: Room comfort Disliked: Property conditions & facilities #### Needs more employees Room was good, had some damage as if someone spilled a drink and it wasn't cleaned... Pool/eatting area seemed to be damaged, pool and jacuzzi was nice... Seemed to be really nice at one point but now it's worn down, most of the rooms arent in us due to construction of some sort, and smells weird and made My clothes smell like it... Good location, only have one employee running the front desk, all very nice, but need more to keep up with everything and hotel needs to be just cleaned up ##### fd ### 2/10 Terrible #### I, R florida Sep 8, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nothing nice about this place Worse place ever .dirty ,was there 30 min and got a refund .needs a total renovation ##### I ### 6/10 Okay #### Verified traveller Sep 8, 2015 Liked: Cleanliness, room comfort ##### Verified traveller ### 8/10 Good #### FABIO Sep 7, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo bom ... ##### FABIO ## Expedia's Latest Trends ### Hotels > [Marriott's Grande Vista](https://www.expedia.ca/Orlando-Hotels-Marriotts-Grande-Vista.h853519.Hotel-Information) > > [Rosen Shingle Creek](https://www.expedia.ca/Orlando-Hotels-Rosen-Shingle-Creek.h1460425.Hotel-Information) > > [Hilton Grand Vacations Club Tuscany Village Orlando](https://www.expedia.ca/Orlando-Hotels-Hilton-Grand-Vacations-At-Tuscany-Village.h1080602.Hotel-Information) > > [Holiday Inn Resort Orlando Suites - 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