Thank you so much for expressing your appreciation in this review. We're thrilled that your stay with IHM Vacations brought you joy. We eagerly anticipate the opportunity to host you again soon!

Thank you for sharing your feedback about your recent stay at our townhouse. We're pleased to hear that you found the townhouse clean and enjoyed its great location. We apologize for any inconvenience you experienced regarding the scan codes. To clarify, we do specify in the arrival information that guests should go to the Main gate to collect parking passes. This helps ensure a smooth entry process, and we regret any miscommunication that may have occurred. Regarding the pool heating, we appreciate your input. We set the temperatures to hot tub (100-104°F) and pool (90-94°F). We understand that individual preferences may vary, and we apologize for any discomfort you experienced. Thank you once again for choosing our property, and we hope to welcome you back in the future.

Thank you for taking the time to provide feedback on your recent stay with us. We're pleased to hear that you found the townhome nice and that, overall, you enjoyed your time. We sincerely apologize for the inconveniences you encountered, including the issues with the ice maker, lamp, toaster, microwave, and other mentioned concerns. Your comfort is our top priority, and we regret that you experienced these challenges. We'd like to assure you that our on-site team is readily available to assist with any unexpected issues during your stay. We encourage guests to reach out to us promptly so that we can address and resolve such matters in real-time to ensure a seamless and pleasant experience. Your feedback is incredibly valuable, and we appreciate your understanding. Our team is already working to address the mentioned issues and enhance our services. If there's anything else you'd like to share or if you plan on returning in the future, please feel free to reach out to our team for immediate assistance. We value your input and hope to have the opportunity to host you again, providing a more seamless and enjoyable stay.

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great stay and that the property was perfect for your needs. If you ever plan on returning, we would be delighted to host you again. Should you have any specific feedback or suggestions to make your next stay even better, please don't hesitate to let us know. Once again, thank you for choosing to stay with us, and we hope to welcome you back in the future!

Hello Craig! Thank you for your review! We're thrilled to hear that you enjoyed your stay at our property. We strive to provide a memorable experience for all our guests, and we are glad we could meet your expectations. We look forward to hosting you again in the future.

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property comfortable and clean, with plenty of room. Your comments about the carpet are duly noted, and we appreciate your understanding. We're thrilled you loved our kitchen – it's always a pleasure to provide a well-equipped space for our guests. We hope you had a fantastic vacation, and if your travels bring you back to the area, we'd love to host you again. Safe travels!

Thank you for sharing your positive experience with us! We're thrilled to hear that the property was perfect for your Girls Trip and that you enjoyed the clean house and the pleasant neighborhood. We would be delighted to host you again whenever you decide to plan another getaway. If there's anything specific you'd like to have for your next stay, please feel free to let us know. We look forward to welcoming you back in the future.

Hi Ermelinda. Thank you for your feedback. We apologize for the inconvenience with the pool cleanliness and the cable issues. We are taking immediate action to improve these aspects. We appreciate your understanding and hope to welcome you back soon.

Thank you for your feedback Johanna. We are glad you liked the property itself and we apologize for the house not being properly cleaned, please make sure we will take this into consideration to improve our service. We hope you give us a chance in the future to change your opinion.

Hello Angel, we are sorry to hear that you had this experience at our property. Thank you for letting us know about these details, we are already working on them. We hope you give us the opportunity in the future to give you a better service.