Titre : 1563PW CG Family Champions Gate Retreat with Lakeview Pool – Avis, offres et photos 2025 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # 1563PW CG Family Champions Gate Retreat with Lakeview Pool Propriété de vacances à Four Corners avec parc aquatique et centre d’entraînement physique ![Pool](https://images.trvl-media.com/lodging/69000000/68940000/68935200/68935172/c5db99e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/69000000/68940000/68935200/68935172/ac892c30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/69000000/68940000/68935200/68935172/5d8765d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/69000000/68940000/68935200/68935172/b1ce3079.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/69000000/68940000/68935200/68935172/418b09fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Commodités - Politiques - Emplacement 5,2  ### Maison entière 9 chambres5 salles de bain26 personnes4000 pi² ## Commodités populaires - Sécheuse - Laveuse - Climatisation - Baignoire à remous - Gym - Espace extérieur ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### 1563PW CG Family Champions Gate Retreat with Lakeview Pool Summary: 🌟 Exclusive Weekly Discount Alert! 🌟 Stay with us for 7 nights or more and enjoy a 10% discount on your booking! Your dream vacation starts here! This luxury home in Champions Gate features a private pool, spa, themed bedrooms, and a game room for all ages. Just minutes from Disney, Universal, and top shopping, it’s the ideal retreat for families and groups. Enjoy resort perks like a lazy river, splash pad, tiki bar, and fitness center. With a fully equipped kitchen, cozy movie loft, and serene lake views, this property is the perfect base for your Orlando adventure. The Space: Check yourself into this luxury family home and be greeted with bright, sun-filled living with soft comfortable furnishings and a spacious open plan design with room for everyone to spread out and have their own space. ⭐️FIRST FLOOR⭐️ Relax on the lounge after a day spent at Disney and stream all your favorites on the big screen Smart TV – the perfect place to gather together for a cozy movie night in. Step through into the kitchen that comes fully equipped to cook up breakfast, lunch and dinner with all the appliances, cookware and utensils you could need. Off the kitchen is the generous dining room that caters for guests with additional seating up at the sleek breakfast bar. Don’t feel like cooking? Treat your guests to a night out with countless restaurants just minutes away. Slide open the glass doors to create a seamless indoor/outdoor space that steps out onto the covered lanai, alfresco dining and a gorgeous resort style pool and spa overlooking the lake – your own private oasis. ⭐️SECOND FLOOR⭐️ Take the stairs up to the second level and into the cozy loft filled with a projector to enjoy your favorite movies. ⭐️BEDROOMS AND BATHROOMS⭐️ Experience the comfort of cozy bedrooms alongside a number of entertainment options in your game room, such as a pool table and foosball. There are nine generous bedrooms with the home with each offering comfortable beds topped in soft, quality linen, flat screen TV’s, access to adjoining ensuite bathrooms and plenty of space to unpack and make yourself at home. 🧡 Bedroom 1: King bed and crib with en-suite shower, tub (Ground Floor) (crib sheet NOT included, please bring your own) 🧡 Bedroom 2: King bed master suite with en-suite bathroom (Ground Floor) 🧡 Bedroom 3: King bed with attached bathroom (Upstairs) 🧡 Bedroom 4: King bed with attached bathroom (Upstairs) 🧡 Bedroom 5: King bed (Upstairs) 🧡 Bedroom 6: Finding Nemo theme with 2 full beds 🧡 Bedroom 7: Mickey theme with 1 twin 1 full bed, with attached bathroom 🧡 Bedroom 8: Harry Potter theme with 1 twin 1 full bed, with attached bathroom 🧡 Bedroom 9: Star Wars theme with 3 full beds 🧡 Upstairs bathroom with bathtub \- A PRIVATE pool and spa \- Disney/Universal themed rooms \- Game room with pool, foosball and air hockey table \- Flat screen TV with cable installed in every single bedroom \- Washer, dryer and fully equipped kitchen \- FREE long distance phone calls to USA, Canada \- FREE high speed WiFi internet access \- FREE baby gear included (full size crib, high chair) \- FREE on site parking \- Fresh towels and linens included Main Living Area: \- Spacious seating area with leather sofas \- Dining table seats 12 people \- 65" smart TV with DVD \------------------------------------------------------------------------------------------------- Upstairs loft: \- Spacious plush sofas and chairs with an hd projector \------------------------------------------------------------------------------------------------- Kitchen: \- 5 countertop seats \- Refrigerator/freezer, oven, microwave, dishwasher, coffee maker, toaster, blender \- All utensils, cookware, dinnerware, glassware \------------------------------------------------------------------------------------------------- Entertainment: \- Each bedroom is furnished with a flat screen TV and access to complimentary Wifi \- Games room has a foosball, pool and air hockey table \------------------------------------------------------------------------------------------------- Outdoor Living Space: \- Screened in private swimming pool and spillover spa (optional heating) \- Patio Table and chairs set and sun loungers \- Child Safety Fence \- Pool heating and BBQ grill available upon request (See "other things to note") ⭐️INCLUSIVE RESORT AMENITIES⭐️ Included with your stay is full use of the year-round, first-class resort amenities at ‘THE CLUB’ giving you a luxury vacation experience of a lifetime. There are plenty of activities to keep you active during your stay with a volleyball court and multi-purpose sports courts, the exciting Splash Aquapark, a Tiki bar, resort-style pool, a game room and even a state-of-the-art fitness center. (Regarding resort amenities, please note that our organization cannot assume responsibility for their availability. Any closures or maintenance issues fall under the purview of the resort's management.) 🧡 1023ft Lazy River with a 2 story Waterslide 🧡 Quiet Pool & Jacuzzi Tub 🧡 Children's Splash Zone 🧡 Fitness Center 🧡 Aerobics Room 🧡 Movie Theater 🧡 Sand Volleyball Courts 🧡 Grill Room Restaurant 🧡 Grill Room Bar 🧡 The Country Club Tennis Courts 🧡 Tiki Bar 🧡 Game Room In addition to all this, there’s also a convenience store for any last-minute items and treats. So if you are looking for the perfect base to experience Orlando and its amazing theme parks, entertainment, top shopping and dining within a brand new luxury resort, look no further than this grand vacation home for your next family or group getaway, we know you will love your time here and can’t wait to welcome you! Guest Access: Guests have keyless access to the entire house using the digital lock with a keypad on the front door as well as private outdoor areas. You also have access to the resort amenities during your stay. Please contact the resort concierge for further details. The Neighborhood: Sample. Getting Around: The best way to get around is by car with free parking included during your stay. Guests can also use a taxi service or a rideshare company like Uber with plenty of cars at any time of the day or night. Other Things to Note: All guests over 18 years old are required to register in the gate system. Resort pass sharing is not allowed. Due to food and safety concerns, we do not provide amenities related to food including salt, pepper, sugar, and spices Additional Services (requires extra payment): \-Pool heat ($35 a day) Please send your pool request 3 days before your arrival. The pool heater must be turned on for the full duration of your stay. \-Grill Rental 4 Burner ($105/week) Please send your grill request 1 week before your arrival. Please note that the oil pan should be placed under the grill. Additional cleaning fees may be charged if the patio floor is dirty/stained. Check in and check out \-We have a firm check-in time at 4PM We cannot provide early check-in during this time due to the busy holiday season and pandemic Our cleaning and maintenance team needs adequate time to sanitize and prepare the property for your arrival Should you arrive at the property earlier, feel free to explore the resort clubhouse, where you will have full access to the resort amenities \-We have a firm check-out time at 10AM We cannot provide late check-out Our cleaning/maintenance team has a cleaning schedule and they need adequate time to sanitize and prepare the property for the next guests arrival If you have a flight that does not depart until later in the day, have no fear! You will still have access to the resort amenities until your departure Amenities at the property • Linens and bathroom towels \- Towels provided are only for bathroom usage, please bring your own towels from home for pool, beach, waterpark etc. usage • Trash bags, toilet paper and paper towel \- Starter amounts are provided for these amenities, they will most likely be insufficient for the duration of your stay \- You will need to buy extras of these on your own if you need more as we do not provide more than the given starter amount In addition to all this, there’s also a convenience store for any last-minute items and treats. So if you are looking for the perfect base to experience Orlando and its amazing theme parks, entertainment, top shopping and dining within a brand new luxury resort, look no further than this grand vacation home for your next family or group getaway, we know you will love your time here and can’t wait to welcome you! Interaction with Guests: We will be accessible for our guests via phone, text, or the Airbnb app. Expect a quick and prompt response. We give our guests space but are available for every inquiry. ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous - Chaises longues au bord de la piscine - Piscine commune ### Internet - Disponible dans la maison : Wi-Fi ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Congélateur - Essuie-tout - Four - Four à micro-ondes - Grille-pain - Lave-vaisselle - Mélangeur - Réfrigérateur - Surface de cuisson ### Chambres - 9 chambres - Draps fournis ### Salle de bain - 5 salles de bain privées - Douche - Séchoir à cheveux - Serviettes fournies ### Divertissement - Chaînes par câble/satellite ### Espaces extérieurs - Balcon ### Buanderie - Installations de buanderie - Laveuse-sécheuse ### Espaces de travail - Bureau ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs ### Services et commodités - Fer et planche à repasser ### Activités - Arcade ou salle de jeux - Parc aquatique - Salle d’entraînement - Parc d’attractions à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Extincteur ### Information générale - Communauté privée - Hébergement situé dans un complexe - Taille de l’unité : 4 000 pieds carrés ## Hébergements similaires ![Piscine extérieure, piscine chauffée](https://images.trvl-media.com/lodging/20000000/19010000/19007800/19007703/d7561f65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ChampionsGate, 9 Bed Luxury Spacious Villa, Sleeps 30+2, West Facing Pool & Spa Champions Gate - Piscine - Baignoire à remous - Cuisine - Laveuse 9,4 Exceptionnel 146 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=19007703&PinnedHotelID=19007703&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/79000000/78310000/78307400/78307373/86dbfd23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 9BR Family Villa•Themed Rooms + Pool•Near Disney Davenport - Piscine - Cuisine - Laveuse - Sécheuse 9,4 Exceptionnel 21 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=78307373&PinnedHotelID=78307373&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/69000000/68940000/68937200/68937181/a2415875.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW1 Star Wars Suite & Epic Spider-Man Game Room Kissimmee - Piscine - Baignoire à remous - Cuisine - Laveuse 8,0 Très bien 8 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=68937181&PinnedHotelID=68937181&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/106000000/105170000/105163300/105163234/4ba5c9c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ⭐⭐⭐⭐⭐Expansive family-friendly vacation home, themed rooms, water park, fitness Kissimmee - Piscine - Baignoire à remous - Cuisine - Laveuse 9,4 Exceptionnel 8 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=105163234&PinnedHotelID=105163234&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/105000000/104040000/104039500/104039403/46121f13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW! Gamers Paradise, Sauna, Theater, Pool/Spa, ChampionsGate, 8 Bed Luxury Home Champions Gate - Piscine - Baignoire à remous - Cuisine - Laveuse 9,4 Exceptionnel 11 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=104039403&PinnedHotelID=104039403&HadPinnedHotel=true®ionId=-1&adults=2) ![Restauration](https://images.trvl-media.com/lodging/77000000/76410000/76404100/76404029/85fc4d05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New-Arcade Game Rooms-2 Theaters-6 Themed Bedrooms Champions Gate - Piscine - Baignoire à remous - Cuisine - Laveuse 9,6 Exceptionnel 59 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=76404029&PinnedHotelID=76404029&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/96000000/95860000/95853200/95853143/93b100c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family-Friendly Villa with Resort Amenities Kissimmee - Piscine - Baignoire à remous - Cuisine - Laveuse 5,4 3 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=95853143&PinnedHotelID=95853143&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/25000000/24210000/24204700/24204670/w3528h1944x0y0-8183daaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pool - Spa - Free Water Park - Close to Disney! Champions Gate - Piscine - Baignoire à remous - Cuisine - Laveuse 8,2 Très bien 57 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=24204670&PinnedHotelID=24204670&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/22000000/21700000/21695200/21695111/007d733e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EV\_08940 - 8 Bed 5 Bath Villa with Screened-In Private Pool with Spillover Spa, Champions Gate - Piscine - Cuisine - Laveuse - Sécheuse 8,6 Excellent 10 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=21695111&PinnedHotelID=21695111&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/90000000/89230000/89224800/89224727/e2596434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1467MS CG Family Relaxing Florida Escape with Pool and Game Room Champions Gate - Piscine - Baignoire à remous - Cuisine - Laveuse [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=89224727&PinnedHotelID=89224727&HadPinnedHotel=true®ionId=-1&adults=2) ## Politiques ### Arrivée Arrivée à partir de 16 h Âge minimal pour l’enregistrement : 21 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. ### Règles \[1563PW CG\] By booking this reservation, you agree to the additional policies, terms, and conditions below. GENERAL RULES: The primary guest on t... ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend le dispositif de sécurité suivant : un extincteur. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé 6744dc4a29f59f0012a9282e Large Disney Villa with POOL/SPA GreenView Back Large Disney Villa With Pool SPA Greenview Back Davenport ## À propos du quartier ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.26190%2C-81.64189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wv2RiP_US_VmrFfWg8JPYr37-Tk=) Davenport, FL #### À proximité - ChampionsGate Golf Club - 4 min en voiture - 3.7 km - Highland Reserve Golf Club - 7 min en voiture - 6.5 km - Parcours de golf Reunion Resort - 8 min en voiture - 8.0 km - Mystic Dunes Golf Club - 9 min en voiture - 12.8 km - Parc à thème Disney's Animal Kingdom® - 17 min en voiture - 19.8 km #### Transport - Gare de Kissimmee : à 29 min en voiture - Kissimmee, Floride (ISM-Kissimmee Gateway) : à 31 min en voiture #### Restaurants - ‪McDonald's - ‬6 min en voiture - ‪Chick-Fil-A - ‬5 min en voiture - ‪Love's Travel Stop - ‬5 min en voiture - ‪McDonald's - ‬5 min en voiture - ‪Circle K - ‬4 min en voiture ## Foire aux questions ### 1563PW CG Family Champions Gate Retreat with Lakeview Pool possède-t-il une piscine? > Oui, cet établissement propose une piscine. ### 1563PW CG Family Champions Gate Retreat with Lakeview Pool accepte-t-il les animaux de compagnie? > Non, l’établissement n’accepte pas les animaux de compagnie. ### À quelle heure est-il possible d'arriver à 1563PW CG Family Champions Gate Retreat with Lakeview Pool? > L’arrivée est possible à partir de 16 h. ### À quelle heure doit s'effectuer le départ à 1563PW CG Family Champions Gate Retreat with Lakeview Pool? > Le départ est à 10 h. ### Où se situe 1563PW CG Family Champions Gate Retreat with Lakeview Pool? > Champions Gate - propriété de vacances se trouve à 3,9 km de ChampionsGate Golf Club et à moins de 10 km de Highland Reserve Golf Club et Posner Village. Les points d'intérêt suivants sont également à moins de 10 km : USA Water Ski & Wake Sports Foundation Hall of Fame Museum et Lac Davenport. ## Avis pour 1563PW CG Family Champions Gate Retreat with Lakeview Pool 5,2 Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.[Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 2 8 – Bien 2 6 – Acceptable 1 4 – Médiocre 1 2 – Terrible 5 ### 5,0/10 Propreté ### 10/10 – Excellent #### Tonya R., Jacksonville 13 janv. 2023 Points forts : Propreté #### All was good, the initial check-in was a bit confusing but after that all was good. We had a great time ##### Tonya R. Séjour de 6 nuits en décembre 2022 ### 6/10 – Acceptable #### Jason r. 17 oct. 2022 #### Needs to be better maintained All in all we had some issues when we first arrived with trash being all over the front porch and smelt horrible. I also reported a few broken items which the property manager came out and fixed but didn't fix the most important thing during our stay and it was never fixed was there was a screen missing from the pool area and we won't really able to enjoy it out there at night without being chewed up by bugs, that was the main downfall for us. But could be a really nice stay if it was little cleaner and better maintained in my opinion. ##### Jason r. Séjour de 7 nuits en octobre 2022 ### 2/10 – Terrible #### Yolanda H. 10 juill. 2022 Points faibles : Propreté #### Family vacation I've read the reviews before renting this house. So i figured i would give them the benefit of the doubt. The house is a nice house but we have a big family and there is no privacy in the house everyone has to share a bathroom all rooms are like a jack and Jill room sharing bathrooms. there was furniture broken. It had a weird smell in the house and dishes. And upon our arrival the cleaning lady was mopping with her baby. she said the family before us had left late and she just started cleaning. So we couldn't settle in till almost 6. our first day there we had to buy cleaning supplies and clean the whole house and wash our bed sheets and blankets because they were not washed they all had make up and hair on the bed sheets and pillows. We did receive a pack of sheets for one bed though after letting the management know. Our pool was dirty when we got there the water was cloudy and slimy but management got someone to clean the water however they didn't get the green algae out so the water got dirty again. We found a snake in our pool area. I come to Florida a lot and majority of the time we rent houses in Orlando davenport area. And this one disappointed me big time. It really needs to be deep cleaned there is dust everywhere and some of the furniture was broken we pay a cleaning fee just for us to have to clean on our first day there. I'm just saying people should get what they pay for. I wouldn't stay at this house again. It's too much money and you don't get what you pay for. ##### Yolanda H. Séjour de 9 nuits en juillet 2022 ### 2/10 – Terrible #### DaKeitha B. 27 déc. 2021 Points faibles : Propreté #### DO NOT STAY HERE! The condition of this home is practically unlivable. Every time we thought we found all the issues we stumbled upon another. The home was very dirty, which is even more concerning with the pandemic. So much was broken. The furniture in the tv area upstairs was damaged. All of the gaming equipment in the garage was either broken or damaged. There was mold in the bathrooms. There was blood and urine stains on the sheets. We have spent most of our first day washing the bedding from each room. The walls were disgusting. The carpet was dirty and has a very weird texture (crunchy).The furniture in the living room was badly stained, and many pieces broken. The jets in the hot tub do not work. Some doorknobs were broken off. The sink in the bathroom was clogged and wouldn’t drain. The closet was full of broken furniture. The few towels that were there were stained. I can’t believe they are renting a vacation home in this condition. ##### DaKeitha B. Séjour de 7 nuits en décembre 2021 ### 2/10 – Terrible #### Leigh B. 5 déc. 2021 Points faibles : Propreté #### Renters BEWARE!!! This rental is the definition of false advertising. Our group arrived on Thanksgiving excited for 9 days at this “luxurious 9Br Villa/Pool with amazing private view.” Upon first inspection we noticed how dilapidated and dirty the unit appeared. Multiple beds were missing top sheets or comforters, there weren’t enough towels or for everyone in our party to have 1 or silverware for our group of 14 to eat together. A bathroom door knob in the upstairs came off whenever you turned it and there was broken furniture everywhere you looked including bar stools, coffee tables, entertainment center shelves, the outdoor couch and loungers. The sectional couch had no way to keep the modular sections from slipping apart and was incredibly uncomfortable without any end pieces. The dishwasher never dried our dishes and the pots and pans are horrendously scratched and in need of replacement. The walls and floors throughout the entire house are stained, scratched, and in need of repair. On top of all the initial problems we paid for pool heat so 7 kids could enjoy swimming in the cooler weather and we woke up to an ice cold pool every morning for the first 5 days of the trip. I spent countless hours of my vacation complaining about the pool heat and demanding they send someone to fix it. An error appeared on the pool heater every morning to stop it from heating so if we were lucky it would get up to 80 by 6pm after waiting all day. I called multiple times a day everyday and while the management company rep I spoke with was friendly and tried to be helpful, it took over half our trip to get resolved. The cherry on top was the pool fence. We had a 3 year old in the group so we were obviously concerned about pool safety and It was broken when we arrived. The broken remnants were sticking out of the patio and two of our kids tripped and cut their feet on them. I sent pictures of all the problems in the house early on and asked them to move us to a safe and clean house. VRBO wasn’t helpful at all because we didn’t report everything in the first 12 hours. We arrived at nighttime and were told the pool was heating and we couldn’t tell the pool fence was broken in the dark so when we reported everything the next morning it had been 16 hours since official check in and we were out of luck. This has been a terrible experience and I will think twice about ever renting from VRBO again. Way too much of my vacation was spent on the phone trying to get the problems fixed. ##### Leigh B. Séjour de 10 nuits en novembre 2021 ### 8/10 – Bien #### Jamie G., Enterprise 2 nov. 2021 Points forts : Propreté #### Large & spacious! It was confusing accessing the property. I didn't receive the address with my confirmation email. I had to ask for check out instructions. There was not an additional trash bin by the garage as stated in the check out instructions. I had no idea where to place our trash and didn't know they picked up every day. There is not enough towels with this property. There should be more towels with the amount of bathrooms. Also, there should be better quality of pots & pans provided. There was 16 plates, cups and bowls provided. The dishwasher was broken upon arrival and after reading the reviews it looks like it's been broken since April; the dryer door is bent so you have to lift the door up to close; the door handle on the Star Wars bathroom is broken; the sink in the Mickey Mouse bathroom drains slow. Over all we loved the property. If the above items were corrected and the check in and check out process was made easier this would be the perfect property. ##### Jamie G. Séjour de 5 nuits en octobre 2021 ### 2/10 – Terrible #### Jason G., Crown Point, Indiana 3 oct. 2021 Points faibles : Propreté #### Dirty It first started when we arrived. Smoke detector chirping for low battery, floors nasty dirty, leftover balloon floating on the ceiling from previous guest, old balloon tied to the chandelier. I put in an email in when we first arrived because phone calls weren’t being answered even leaving voicemails about the cleanliness of this place and the smoke detector. And a sticker on the dishwasher that says not working! Which wasn’t disclosed to us before arrival. This was on a Saturday, I finally got a hold of someone on Monday about everything and was told sorry. There wasn’t even a vacuum to clean ourselves. A maintenance person showed up on Wednesday about the smoke detector, and a brand new vacuum was delivered to us on Thursday. I was told this place was built spring of 2019. What a shame of how bad of shape this place is in!! Obviously the money isn’t being put back into this investment property! 3 beds are broken in some of the bedrooms, 2 barstools broken, broken furniture put in the storage closet, air hockey table is broken and unusable. I get wear and tear on rental property but this place is awful when it comes to appearance and cleanliness. Hopefully they rectify these issues but until then save your money and rent somewhere else that doesn’t use COVID as an excuse for cleanliness! SAD! ##### Jason G. Séjour de 7 nuits en septembre 2021 ### 10/10 – Excellent #### Dianne R. 25 sept. 2021 Points forts : Propreté #### Profit Everything was good but they turned the pool heat off before time I paid for three days and it was only heated for two days ##### Dianne R. Séjour de 3 nuits en septembre 2021 ### 2/10 – Terrible #### Erica B. 10 août 2021 Points faibles : Propreté #### Major Regrets \* Expensive Poorly Managed Property \* Many issues\* Believe the reviews! This home is owned by a corporation/company not private owner as it implies, which prompts the word Slumlords to mind when I think of how it's managed! My family of 13 ages 52 to 1yrs rented 7/31 - 8/7. Goal was to have a place for us to relax and roam free of mask and restrictions Deposit May/final non-refund June at which time there was only one questionable review about broken cabinets. 7/6, my daughter noticed 2 new concerning reviews. I immediately contacted Frank stating my concern. Thinking that he was the owner, I took him at his word when he said that all of the issues were taken care of with the change in property managers. At this point all of our travel arrangements were made and rental was nonrefundable. I had a foreboding feeling & should have contacted VRBO for options. We checked into a completely uncleaned home. The property was vacated by the previous renters and we walked into the same unclean, unsanitary conditions they left behind. The pool had a greasy film on top, the jacuzzi was not working. I was beyond angry as I contacted all of the numbers provided. Finally Frank asked me if I wanted to cancel my booking, at this point it is 5pm Saturday, some of us drove 14hrs - where are we supposed to go? While waiting my adult daughters and I surfaced cleaned the areas where the young children were confined for 3hr+ hours until the cleaners came. This is a huge home, It took till 11:30 pm for a cleaning crew of 3 to clean bedrooms, bathrooms & kitchen only. They found urine on one bed so moved that to garage. Of course there was no clean bedding so they had to bring new linens, we were left to wash our own comforters and pillow shams, "property manager" brought towels no washcloths or hand towels. We were left with 4 pool towels. When asked what happened "PM" told me that I needed to speak with the booking agent. I LOST IT!....we paid a lot of money to rent this place and she is the property manager who should talk to whom? It is untrue that the properties have a 24hr rest period between rentals. We witnessed renters throughout the week check-out at 10am and new in by 4pm all around us. We spent day 1 & 2 cleaning house & washing bedding. Issues: broken beds, soiled beds & bedding, broken cabinets, stools/chairs & vases; dirty pool, walls, dishes & oven; no mats in bath, washer no hot water. TV's super confusing. VRBO was no help at all. Filed claim...waiting w/Pics & video Get CX anytime insurance & read bad reviews! ##### Erica B. Séjour de 7 nuits en juillet 2021 ### 8/10 – Bien #### Ebony C. 30 juill. 2021 #### Family vacation Check in was easy. Great location. Minor repairs needed. Management company was helpful with addressing our concerns.. Overall, enjoyed our stay. ##### Ebony C. Séjour de 7 nuits en juillet 2021 ### 4/10 – Médiocre #### Gladys C. 13 juill. 2021 Points faibles : Propreté #### Nice House It was a good location Frank I am a mother and grandmother I rented from you before in Terrveta. My family arrived 2 hours early it was one lady cleaning a 9 bedroom 5 bath home we waited outside for her to finish. When I was able to enter the home to inspect with my son and sister, we noticed there was not enough towels it was only 4 and 4 four wash clothes for a home that held 20 people, even though i only had 13. The walls were soiled with hand and scuff prints, we all were tired from the trip in from differnet locations we were ready to shower and relax. I called mangement for more and towels and was advised to look in the closet so once i went in the garage i found a closet there and it only held two more towels and no wash clothes i was advised that someone would bring more but only recieved 4 more towels and no washcloths but gave had towels. This made me have to go and purchase more towels and wash clothes. The garbage dispossel was broke and the springs in the couch was broke so you could not sit on it, the shower door in the master bathroom by the poll leaks. The kitchen cabnet doors need to be tighter. We could not have a movie night cause the cables on the projector were unhooked. There was damp sheets on the bed one bed only had a mattress cover on it. To come in on a flight for over ten hours and some who drove even longer to come in and have to change wet sheets and make beds that were not made was a headache. I am 73 years old needless to say and to have family with me and I not get to bed until 1am pcause i had to wash and dry sheets to put on the bed the dryer took 2 hours to dry sheets and even longer to dry towels. I did call mangement 4 times and the phone was never answered again after i had spoke to them once about the towels, I did haqve to speak very harsh toward them once I did get a reaponse frome someone I was very irritated. I am not upset with you Frank Or Winnie I am upset that I have rented from you before and i do not feel you are being advised of what needs to be taken care of in your homes, I have read the other reviews on the home and these reviews are true. I feel that one person can not clean a home this big by herself. If at all possible you need to go out and check on your property or have some do it for you, I do not aqdvise mangement to be the ones to do it. All the parties involved will lose money if these problems are not fixed. I feel i lost money and time and my trip was not what I planned once i entered this home. ##### Gladys C. 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