4/10 Poor
merari, Bayamon
Travelled with family
May 13, 2024
Disliked: Staff & service
The rooms were good but everything else did not please the young woman who greeted us when we arrived, very friendly, good service for those who came after her, on the contrary, the pool did not work, full of green water and it said breakfast included and really what was there. It was a coffee and an oatmeal to be prepared with water and some cupcakes and I have been in other places that say breakfast included and if there is one we do not expect a buffet but if it says breakfast included it should be like that in addition to that there is no cleaning in the rooms and towels You had to go and ask for toilet paper because they don't take it to the rooms and when the staff was asked for treatment it was as if it bothered them.
merari
Stayed 3 nights in May 2024