Titre : 10Br · MANOIR MAGIQUE - 10 chambres, salle de jeux, arcade, piscine thermale – Avis, offres et photos 2025 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio Propriété de vacances de type familial avec piscine extérieure et baignoire à remous ![Piscine extérieure, piscine chauffée](https://images.trvl-media.com/lodging/42000000/41510000/41503500/41503424/87e0a560.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Téléviseur connecté, jeux vidéo, lecteur de DVD, table de baby-foot](https://images.trvl-media.com/lodging/42000000/41510000/41503500/41503424/86dcf3cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrasse/patio](https://images.trvl-media.com/lodging/42000000/41510000/41503500/41503424/d56b4e85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/42000000/41510000/41503500/41503424/c94f9252.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Golf](https://images.trvl-media.com/lodging/42000000/41510000/41503500/41503424/1dc0d00a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Commodités - Politiques - Emplacement 9,4  Exceptionnel ### Maison entière 10 chambres11 salles de bain9998 pi² ## Commodités populaires - Stationnement disponible - Sécheuse - Laveuse - Climatisation - Baignoire à remous - Espace extérieur ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio Ten bedrooms, one epic vacation, zero chance of boredom. Challenge the crew to arcade battles in the sports-themed game room, belt out classics in the karaoke loft bar, or dive into the massive infinity pool with a side of giant chess. With themed bedrooms, a secret VR game room, and a home theater that rivals the cinema, this place turns every moment into a memory. First up, score big with the kids over in the sports-themed game room, featuring seven arcade favorites—including Air Hockey, NBA Hoops, Lane Master Pro, Terminator, Arcade 1Up, Power Putt and Batman Driving Game. Play till you drop (trust us, it’s possible), or head on upstairs to the gaming loft, where you can face off in a pool or giant scrabble competition, while belting out karaoke tunes. In between games, grab a seat and a drink at the full bar, or chill out at the board games alcove—fully stocked with everything from dominoes to Forbidden Desert. Just behind the balcony doors lies yet another entertainment haven: the balcony furnished with a ping pong table, shuffleboard, and several comfortable seating areas. The activities continue down below at the massive fully screened pool deck, featuring a spacious jacuzzi spa that spills over into a gigantic swimming pool, surrounded on all sides by lush, green palm trees and nature. A foosball table, second pool table, in-pool basketball, giant Connect Four and giant chess are also available to keep you occupied between laps. When you’re ready to take a breather, sprawl out across the luxurious daybed or on any of the fourteen poolside loungers, or gather around the cozy lounge area surrounding the outdoor fireplace. Adjoining the patio is a brand-new private fitness center, which houses a touch-screen treadmill, top-of-the-line Precor elliptical, spin bike, free weights, kettlebells, floor mats, and more. Workout got you hungry? Fuel up with some freshly barbecued fare, using the summer kitchen grill\*. An enormous patio table fits 20+ so that your whole gang can enjoy outdoor meal time. Plus, the spacious prep kitchen offers everything you’ll need to make cooking easier than ever—including a full size fridge, sink, prep table, mini split AC, range hood, and dedicated garage door for easy loading. As much as you’ll enjoy the balmy nighttime breeze, the ambiance of the indoor dining area cannot be beat. From the larger-than-life round table for 18, to the glimmering circular chandelier, to the mural wall art and open views of the private patio through floor-to-ceiling glass doors, this room is a feast for the eyes. And it’s the perfect place to feast with all of your friends and family. Afterward, enjoy the comfort of the sleek living room, furnished with high-end couches and chairs, and infused with bright, colorful décor. The family room just next door is also a great lounging spot—offering comfy seating for 10, a stunning feature wall, and a 75” flat-screen smart TV. But nothing says luxurious relaxation like collapsing in your own home theater, designed to feel like the real deal—with 12 reclining leather chairs, a dividing wall, massive projector, and Control 4 system. When nighttime strikes, the kids will sleep soundly in the custom London-themed room and the under the sea themed room featuring their favorite square yellow man. A secret virtual reality room featuring video games connects both sleeping quarters, and is sure to keep the kids occupied while you get some extra morning zzz’s. Upstairs and down, you’ll find eight other gorgeously-renovated king and queen-size bedrooms, with plush memory-foam mattresses, 300-thread linens, loads of closet space and grandiose bathrooms. The first-floor master suite is a must-see, with its giant king bed, spa-like bathroom, jet shower for 2 (or more), large dressing area, and outdoor patio access. Interested in learning more about the getaway of a lifetime? Get in touch so that we can help answer your questions, and get you booked! \*Outdoor grill (available to use for a small add-on fee per stay; this fee covers propane refills, cleaning, servicing, and power washing between uses) \*\*This property is not owned, promoted, affiliated with, or endorsed by Walt Disney World Resort, SeaWorld, or Universal Orlando Resort. ## Commodités de l’hébergement ### Plage - Serviettes de plage ### Piscine/spa - Baignoire à remous - Piscine chauffée - Piscine commune - Piscine extérieure - Piscine privée ### Internet - Disponible dans la maison : Wi-Fi gratuit ### Stationnement et transport - Voiture recommandée - Stationnement sur place ### Cuisine - Batterie de cuisine, vaisselle et couverts - Bouilloire électrique - Cafetière-théière - Épices - Essuie-tout - Four - Four à micro-ondes - Grille-pain - Îlot de cuisine - Lave-vaisselle - Machine à glaçons - Mélangeur - Réfrigérateur - Surface de cuisson ### Restauration - Table de salle à manger ### Chambres - 10 chambres - Draps fournis ### Salle de bain - 11 salles de bain - Baignoire ou douche - Douche - Papier de toilette - Savon - Séchoir à cheveux - Serviettes fournies - Shampooing ### Lieux de séjour - Salle à manger séparée - Salle de séjour - Table de salle à manger ### Divertissement - Chaîne audio - Jeux - Jeux vidéo - Lecteur de DVD - Téléviseur connecté avec chaînes par câble/satellite ### Espaces extérieurs - Balcon - Barbecue - Meubles extérieurs ### Buanderie - Installations de buanderie - Laveuse ### Espaces de travail - Bureau - Chaise de bureau ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Si vous avez des besoins particuliers en matière d’accessibilité, veuillez communiquer avec l’hébergement à l’aide des renseignements contenus dans la confirmation reçue après la réservation. - Chambre adaptée aux personnes à mobilité réduite - Entrée sans escaliers - Hébergement non-fumeurs ### Services et commodités - Fer et planche à repasser - Téléphone ### Points d’intérêt de l’endroit - Hôpital à proximité ### Activités - Arcade ou salle de jeux - Golf - Piscine chauffée - Table de billard - Table de soccer - Tennis de table - Cyclisme à proximité - Glissade sur chambre à air aquatique à proximité - Golf à proximité - Parc d’attractions à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Trousse de premiers soins - Extincteur ### Information générale - Hébergement situé dans un complexe - Taille de l’unité : 9 998 pieds carrés ## Hébergements similaires ![Piscine extérieure, piscine chauffée](https://images.trvl-media.com/lodging/42000000/41180000/41175000/41174946/71d1a4f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fab Villa Near Disney w Arcade, Theater, Game Loft & Bar, Huge Balcony, Spa Pool Champions Gate - Piscine - Baignoire à remous - Cuisine - Laveuse 9,8 Exceptionnel 26 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=41174946&PinnedHotelID=41174946&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine extérieure, piscine chauffée](https://images.trvl-media.com/lodging/75000000/74310000/74300100/74300034/55513945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super Fun House with Amazing Views Réunion - Piscine - Baignoire à remous - Cuisine - Laveuse 10 Exceptionnel 44 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=74300034&PinnedHotelID=74300034&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine extérieure, piscine chauffée](https://images.trvl-media.com/lodging/31000000/30910000/30903300/30903219/ab8a20cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury resort mansion with swim up bar,pool slide,restaurants, golf, and Disney! 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Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### À noter Une voiture est recommandée pour accéder à l'établissement et pour se déplacer pendant le séjour. ### Hébergement également appelé Vrbo Property Stunning Mansion! Epic Game Room Secret Rooms Infinity Pool 1 ## À propos du quartier Le quartier Réunion, un secteur à proximité de parcs d’attractions à Kissimmee, est là où se touve cette propriété de vacances. Si vous prévoyez faire une activité, Mystic Dunes Golf Club et Parcours de golf Reunion Resort en valent le détour. Si vous avez envie de magasiner, vous pouvez visiter Vieille ville et Disney Springs®. Vous voyagez avec des enfants? N'oubliez pas de visiter ces attraits : Complexe de loisirs Walt Disney World® Resort et Disney's Hollywood Studios®. Parcourez les cours d'eau de la région en essayant la glissade sur l’eau. Vous pouvez également partir à l'aventure en découvrant le cyclisme à proximité. [Visiter le guide de voyage pour Kissimmee](https://www.expedia.ca/fr/Kissimmee.dx7927) [Afficher plus de maisons de vacances à Orlando](https://www.expedia.ca/fr/Orlando-Residences-De-Vacances-Privees.d178294-aaResidencesDeVacancesPrivees.Guide-de-Voyage-Hebergement) ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.28724%2C-81.60183&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9vA6ZroTDyzDCaoovQ17qKEzTjU=) Kissimmee, FL ### À proximité - Mystic Dunes Golf Club - 4 min en voiture - 4.4 km - Parcours de golf Reunion Resort - 5 min en voiture - 3.1 km - ChampionsGate Golf Club - 7 min en voiture - 6.4 km - ESPN Wide World of Sports - 10 min en voiture - 11.1 km - Parc à thème Disney's Animal Kingdom® - 13 min en voiture - 10.2 km ### Transport - Gare de Kissimmee : à 26 min en voiture - Kissimmee, Floride (ISM-Kissimmee Gateway) : à 27 min en voiture ### Restaurants - ‪Wawa - ‬10 min en voiture - ‪McDonald's - ‬10 min en voiture - ‪McDonald's - ‬8 min en voiture - ‪Starbucks - ‬9 min en voiture - ‪Texas Roadhouse - ‬9 min en voiture ## Foire aux questions ### Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio possède-t-il une piscine? > Oui, cet établissement vous propose piscine extérieure. L'endroit possède notamment une piscine chauffée. ### Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio accepte-t-il les animaux de compagnie? > Non, l’établissement n’accepte pas les animaux de compagnie. ### À quelle heure est-il possible d'arriver à Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio? > L’arrivée est possible à partir de 16 h. ### À quelle heure doit s'effectuer le départ à Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio? > Le départ est à 10 h. ### Où se situe Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio? > Réunion - propriété de vacances de type familial de Kissimmee se trouve à moins de 5 km des sites suivants : Mystic Dunes Golf Club et Parcours Jack Nicklaus. Les points d'intérêt suivants sont également à moins de 10 km : Mini-golf Bonanza Golf & Gifts et Parcours de golf Reunion Resort. ## Avis pour Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio 9,4 ### Exceptionnel Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.[Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 28 8 – Bien 0 6 – Acceptable 4 4 – Médiocre 0 2 – Terrible 1 ### 9,4/10 Propreté ### 6/10 – Acceptable #### CAITLIN W. 22 mai 2024 #### Needs a facelift Overall the house was fine and suited our needs, but the house is very tired looking. There were a lot of things with "Out of Order" signs on it. The gym was unusable as all of the equipment was out of order, the kitchen countertop was cracked in half and had a sharp edge to it. Upstairs was very warm, we had to buy extra fans to keep the bedrooms cool during our stay. Overall the house was fine, but I don't believe it was advertised well. The arcade room, sound system throughout the house and pool were the redeeming qualities. ##### CAITLIN W. Séjour de 8 nuits en mai 2024 ### 10/10 – Excellent #### Brian Q. 8 oct. 2023 Points forts : Propreté #### Awesome place! Had a wonderful time and loved the house! ##### Brian Q. Séjour de 7 nuits en septembre 2023 ### 10/10 – Excellent #### christian H. 15 août 2023 Points forts : Propreté #### unforgettable experience With an abundance of space, it can effortlessly accommodate your entire family, ensuring a truly unforgettable experience. ##### christian H. Séjour de 1 nuit en août 2023 ### 10/10 – Excellent #### Grace M. 5 août 2023 Points forts : Propreté #### Mesmerizing stay! Immaculate and pristine. The host went above and beyond to ensure that all our needs were met. We were thoroughly impressed and would definitely choose to stay again in the future. ##### Grace M. Séjour de 1 nuit en août 2023 ### 10/10 – Excellent #### Yvan C. 23 juill. 2023 Points forts : Propreté #### Incredible experience! We had an incredible experience at this Nice House. From the roomy and cozy accommodations to the entertaining play tables, darts, and games in the loft, our whole family thoroughly enjoyed our stay. The addition of a welcoming lobby was also a delightful touch. Overall, it was a perfect fit for our family's needs and desires. ##### Yvan C. Séjour de 1 nuit en juillet 2023 ### 10/10 – Excellent #### Jeremy A. 20 juill. 2023 Points forts : Propreté #### Excellent Experience! Experience excellence at its finest! This remarkable place offers a pristine environment, ensuring your safety is paramount. Not only that, but it also provides unbeatable affordability without compromising on quality. Its convenient location caters perfectly to all your desires and necessities. Rest assured, you won't hesitate to choose this accommodation for future stays. ##### Jeremy A. Séjour de 1 nuit en juillet 2023 ### 10/10 – Excellent #### Michael M. 20 juill. 2023 Points forts : Propreté #### Warm and welcoming staff! Prepare to be enchanted by this delightful hotel. Every aspect of your stay, from the warm and welcoming staff to the impeccable cleanliness, will make you feel right at home. Not to mention, the pool is a refreshing oasis and the restaurant offers delectable cuisine. And if that's not enough, there's even a game room and gift shop for your entertainment. Trust me when I say, you won't regret choosing this rental - it comes highly recommended for anyone seeking an unforgettable experience. ##### Michael M. Séjour de 1 nuit en juillet 2023 ### 6/10 – Acceptable #### Nicole P. 12 mai 2023 Points forts : Propreté #### Beautiful house. Needs attention. We could not get the TVs to work. Had no WIFI. The theater rooms amazing....but our kids couldn't watch anything in it....we had someone come out and try and fix it twice. No luck, we were never able to get wifi or the TV to work. Also the shower in the Master needs some help. The rain head needs cleaned so it actually sprays on you. There are tons of shower options in there, but the temperature control doesn't work. Kids rooms were really cute, we loved the house, just really hard to not have any TV at all......that knocked out the gaming room as well as the theater room which had been big selling points for our kids. ##### Nicole P. Séjour de 5 nuits en mai 2023 ### 10/10 – Excellent #### John H. 3 avr. 2023 Points forts : Propreté #### Great host! Excellent property for a large family or group of families. Plenty of space/ bedrooms and bathrooms. Great home in a great location. ##### John H. Séjour de 1 nuit en mars 2023 ### 10/10 – Excellent #### Krik S. 3 avr. 2023 Points forts : Propreté #### Beautiful home, Wish it was mine :( I will definitely recommend anyone to book this house and enjoy everything that comes with it. Cute rooms, Great pool, kitchen was awesome! ##### Krik S. Séjour de 1 nuit en mars 2023 ### 10/10 – Excellent #### Daryl F. 2 avr. 2023 Points forts : Propreté #### Good for stay! The house was even outclass than we expected from the photos. The rooms were spacious and well-appointed and the bedding was of good quality. ##### Daryl F. Séjour de 1 nuit en mars 2023 ### 10/10 – Excellent #### kimberlyn j. 18 mars 2023 Points forts : Propreté #### Perfect house! We were so glad that we splashed out the extra money for this lovely home. It was definitely worth it as there was plenty of room for our family and friends to gather in. The movie theater room was impressive, the kids loved playing all their games. This house was perfect - everything we had hoped for! ##### kimberlyn j. Séjour de 1 nuit en mars 2023 ### 10/10 – Excellent #### Mahlon R., Millersburg,OH 20 févr. 2023 Points forts : Propreté #### Beautiful Home!! Everyone had a Great time!! This home is HUGE lots of room, Great amenities, overall Great Great time!! ##### Mahlon R. Séjour de 14 nuits en février 2023 ### 10/10 – Excellent #### Richard T. 2 févr. 2023 Points forts : Propreté #### Excellent stay. Loved the property. Everything was well thought out and setup to make our stay easy, relaxing and enjoyable. ##### Richard T. Séjour de 7 nuits en janvier 2023 ### 10/10 – Excellent #### Peter H. 11 déc. 2022 Points forts : Propreté #### Recommended. 5 Stars My Family just said "WOW" after visiting this villa. It was close to the airport, parks, and attractions. We loved the pool, large open kitchen/living area, entertainment room, and comfortable bedrooms. It is a large home that was perfect for us. ##### Peter H. Séjour de 1 nuit en décembre 2022 ### 10/10 – Excellent #### Janet N. 11 déc. 2022 Points forts : Propreté #### 5 out of 5! We booked this AMAZING House for a whole week for our family of 7. Everything about this home is perfect! The home was super clean, fun, comfy, and spacious! We enjoyed pools and kids loved themed rooms. ##### Janet N. Séjour de 1 nuit en décembre 2022 ### 10/10 – Excellent #### Norbert O. 11 déc. 2022 Points forts : Propreté #### Well Furnished! Perfect Mansion The house is beautiful and great for large families. We had a great stay! Close to Disney with room to spread out in a huge area. Very clean. Would definitely recommend it! ##### Norbert O. Séjour de 1 nuit en novembre 2022 ### 10/10 – Excellent #### Leann S. 11 déc. 2022 Points forts : Propreté #### Too Big Mansion It is the best Villa I have ever stayed in. This resort is one of the coolest. The kids loved it and my wife enjoyed our honeymoon in it. :) ##### Leann S. Séjour de 1 nuit en novembre 2022 ### 10/10 – Excellent #### Michael P. 2 déc. 2022 Points forts : Propreté #### Orlando Luxury We did an 11 day stay celebrating our 50 th Anniversary. With that in mind you have a chance to discover more of the things that might be broken than those on shorter stays. We did report all that we found and a Jeeves technicians responded fairly fast. However, the upstairs dryer control did not work and the “parts on order” answer…..well..not sure what to believe. With 25 people and pool towels and clothing to dry we needed all machines working. The downstairs dryer had to carry the load. Second was the exhaust not working on the BBQ. We grilled a lot and the “parts on order” answer didn’t solve the smoke problem. The ice maker in kitchen barely worked. The mattress bed out by pool needs to go to the dump. And the lighting for the jacussie did not work. And the shooting game in the game room always lost signal after about 2 minutes. Now….I will say this. The other amenities were great. All bedrooms were clean and comfortable. The pools was used extensively and was absolutely great. The bottom is a little rough on toes…but large and acccomodating. The jacuzzi was great and also used a lot. I am quite sure we never used half the televisions but the ones used were fine. It was a great trip and all agreed it was fun. A little attention to detail on the other thing I reported to Jeeves repair and it would be outstanding. Oh yes. The advertisement says garage, but we had no access. Also no access to elevator. It took quite a while to fiqure out the lighting controls to the back so some control info might be nice. With all this said, I would rent it again. Its a big and very nice place for an event like we had. ##### Michael P. Séjour de 11 nuits en novembre 2022 ### 6/10 – Acceptable #### Voyageur vérifié 22 févr. 2022 #### Review Good ##### Voyageur vérifié Séjour de 7 nuits en juillet 2021 ### 10/10 – Excellent #### Cindy C. 22 févr. 2022 Points forts : Propreté #### Fabulous home for a large group It was an amazing property and had every amenity imaginable! ##### Cindy C. Séjour de 6 nuits en février 2022 ### 2/10 – Terrible #### Elan J. 6 janv. 2022 Points faibles : Propreté #### WORST VRBO Villatel Experience EVER! Pictures are MISLEADING! Terrible Client Experience! BEWARE! We were so excited to stay at 500 Muirfield loop in Orlando over our kids winter break. The description, pictures and reviews of the house looked like it would the perfect vacation for our family. What we came into was anything but what was pictured or described. The online listing of this house was incredibly deceiving and misleading. Issues included: - Major construction directly next door from 7am-7pm was known and intentionally not disclosed, continuously disrupting our pool time and ability to relax outdoors. - Major disruptions to internet and cable (again, well known but not disclosed until at arrival). - The home was filthy. Our socks and feet were black from the uncleaned floors, we found old trash under beds, etc. - The home and furnishings are in poor condition. Badly stained carpets, run down furniture busting at seems, broken drawers, fallen knobs, etc. This is anything BUT a luxury home. I've stayed in nicer trailer parks. - The majority of the amenities had issues. Air conditioner was fixed day of arrival so the home smelled like mold, 30%+ of the arcade games were broken, Pool Cues & table were moldy/broken, movie theater couldn't play movies, cable and internet/wifi were down intermittently (known and not disclosed), Tvs were broken or wouldn't play. So ultimately we were stuck managing all their problems. Despite "policy" everyone showed up unmasked and unannounced. We though we were getting a beautiful luxury getaway home. What we got was a busted down, disgusting, outdated home that is marketed in a highly misleading way. Based on our conversations with managers, the owners and Villatel/VRBO are well aware of the shortcomings/issues with the home and clearly don't care. Although we had the promise of resolution and decent customer service with Jeeves, VRBO and Villatel all FAILED from a client experience perspective. False promises of returned calls, emails and texts, full lack of accountability, pass the buck mentality and when we attempted to escalate above the manager we were told "they do take customer calls". Absolute garbage attempt at any meaningful resolution. Their executive client experience team should be fired. For someone in the hospitality business, VRBO/Villatel mislead us as consumers and ultimately failed to provide quality client experience. We will NEVER use VRBO or Villatel again and we have encouraged are friends and family to avoid the service as well. Bottom line - BUYER BEWARE. ##### Elan J. Séjour de 13 nuits en décembre 2021 ### 10/10 – Excellent #### cassie m. 9 déc. 2021 Points forts : Propreté #### Great house! Huge house with all the amenities! Would love to stay again! ##### cassie m. Séjour de 5 nuits en décembre 2021 ### 6/10 – Acceptable #### JOHN L. 4 août 2021 #### Mansion troubles Experience different property beautiful however no tv service for 2 days. Water leak in arcade room. Description indicated one of the master bedroom leads to pool access the door was blocked off and the 3 lounge chairs were full of leaves and dirty. I ##### JOHN L. Séjour de 7 nuits en juillet 2021 ### 10/10 – Excellent #### Renee L., Lantana Florida 2 mars 2021 Points forts : Propreté #### Enough space for everyone Because of COVID we decided to just get a house big enough to just stay in. The house was great. We all loved the pool and spa. Watched some concerts and movies in the theater. Played pool and loved the game room. ##### Renee L. 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