[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks Family-friendly vacation home with a fitness center and a hot tub ![A heated pool](https://images.trvl-media.com/lodging/43000000/42330000/42327700/42327612/b6fe4c4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining](https://images.trvl-media.com/lodging/43000000/42330000/42327700/42327612/w1599h1067x0y0-39f3f7ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, video games, foosball](https://images.trvl-media.com/lodging/43000000/42330000/42327700/42327612/w1594h1067x3y0-f164b2b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![10 bedrooms, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/43000000/42330000/42327700/42327612/ccfc570e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/43000000/42330000/42327700/42327612/0f19a3ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location In the heart of Orlando, this charming villa offers a haven for families and friends. Unwind in the private pool, spillover spa, or game loft with karaoke and air hockey. Inside, enjoy spacious themed bedrooms like dinosaurs or imagination lab rooms. 9.4 Exceptional ### Entire home 10 bedrooms12 bathrooms5206 sq ft ## Popular amenities - Parking available - Pet-friendly - Dryer - Washer - Air conditioning - Fireplace ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks An Orlando getaway is not complete without a charming, expertly designed villa to call home throughout your stay. Fortunately, this one is just the ticket, complete with ten spacious bedrooms, themed kids’ rooms, an arcade, home theater, private pool, and more—all just minutes from Disney! The themed bedrooms in this house are total showstoppers—starting with the dinosaur room, featuring gentle giants décor and furnishings. Equally impressive is the imagination lab room, replete with glamorous wall art and over-the-top bunk beds, surrounded by life-sized funny characters. But bedtime will have to wait once the kids get a load of the arcade, fully decked out with favorites like Pac-man Basketball, Pacman Multi, and Dirty Drivin'. The upstairs loft offers even more great game options, like Pac-Man Air Hockey and a pool table. Top off an incredible game night with a private movie viewing in the home theater—featuring 10 cozy leather recliners, a giant projector, and plenty of space for lounging. The entertainment continues outside on the patio, which houses a private, screened-in pool and spillover spa, surrounded by 8 comfortable loungers and outdoor games, like foosball and in-pool basketball. Nothing says vacation like poolside dining at the 12-seat patio table, or adjacent lounge area, overlooking the pool and surrounding lush nature views. Plenty of dining space is also available back inside, where a spacious, open-floor space offers an expansive, high-end dining table and seating for 12. Over in the kitchen, you’ll find everything needed for mealtime, including a large fridge/freezer, oven, microwave, dishwasher, coffee maker, toaster, and cabinets stocked with cookware, dinnerware, and glassware. The sleek, white countertops are both beautiful and functional, doubling as a breakfast bar, bordered by 5 elegant stools. When the feast is over, flick on the 75” smart TV and retire on the plush velvet sofa or leather armchairs in the nearby living room—the perfect spot to relax with the family after a fun-filled day. When bedtime strikes, the selection of upscale King and full-sized bedrooms—all with private, en-suite bathrooms—will not disappoint. Deluxe mattresses and hotel-quality linens will ensure cozy, restful nights, to keep you energized throughout your incredible stay in the Orlando area! Ready to make this villa your own for the getaway of a lifetime? Click the ‘Instant Book’ option below, or get in touch so that we can answer all of your questions, and get you one step closer to vacation bliss. LIVING AREA: Huge sofa (L-shape) 2x accent chair Patio and pool access Coffee table Smart TV DINING: Table + chairs for 12 KITCHEN: Breakfast bar 5 bar stools Fridge/freezer Oven Microwave Dishwasher Coffee maker Toaster All utensils, cookware, dinnerware, and glassware provided POOL/PATIO: Private pool + spillover spa Pool screen Child safety pool fence Patio table for 12 8 deck sun loungers Foosball table In-pool basketball ENTERTAINMENT: Flat HD smart TVs in every room Complimentary high-speed WiFi throughout SPECIALTY ROOMS: 2x children’s themed bedrooms: Dinosaurs and Imagination Lab Arcade Game loft Home theater (10x recliner seats) ARCADE ROOM: 4x arcade video games GAME LOFT: Children’s jungle gym Karaoke system Air hockey Pool Wall Scrabble Lounge area COMMUNITY: Solterra Resort is an enchanting gated community, offering stunning, scenic grounds and deluxe amenities. Four acres of recreational space are the centerpiece of this incredible resort. Vacationers can enjoy an oversized pool with surrounding loungers, a winding lazy river, water slide, and tennis courts. An impressive 5,600-square foot central clubhouse also offers a full-service fitness center and plenty of lounging space, including a private patio and fireplace. Poolside dining is available, with many more options nearby. Plus, just miles from Disney and other popular attractions, like Universal Studios, Sea World, and more, the Solterra Resort is truly a one-of-a-kind vacation destination that promises comfort, convenience, and memories that will last a lifetime! VILLA TELL-ALL: We’re not ones for secrets! Scroll for important details about this villa: • Pool/spa heat and BBQ grill rentals are available throughout your stay for additional fees. • This home is equipped with one Pack n’ Play & one high chair (additional are available for rent). • The kitchen and bathroom are stocked with essentials to get you started (perfect for when those flights arrive late in the evening!); plan to purchase additional items for the balance of your stay. • This home’s driveway accommodates up to 2 cars WITH parking passes placed in the windshields; street parking is available for up to 3 more cars in designated white lines throughout the resort. An additional lot with LIMITED parking is also available on a first-come, first-serve basis. ## Property amenities ### Pool/Spa - Communal pool - Heated pool - Hot tub - Private pool ### Internet - Available in the house: WiFi ### Parking and transportation - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Kitchen island - Microwave - Oven - Refrigerator - Spices - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 10 bedrooms - Bedsheets provided ### Bathroom - 11.5 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room - Separate dining area ### Entertainment - Games - Stereo - TV with cable/satellite channels - Video games ### Outdoor areas - Barbecue grill - Patio ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near a hospital ### Things to do - Arcade/game room - Foosball table - Golf - Gym - Heated pool - Tennis - Cycling nearby - Golfing nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Property located in a resort - Unit size: 5,206 square feet ## Similar properties ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/43000000/42340000/42332500/42332408/52a323a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosmic Villa w Space Theme BR, Theater, Arcade, Game Loft, Pool - Mins to Disney Solterra Resort - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 45 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=42332408&PinnedHotelID=42332408&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/43000000/42340000/42336400/42336325/cfd42f8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxe Villa Near Disney w Dino & Toy Theme BRs, Theater, Arcade, Game Loft & Pool Solterra Resort - 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is recommended for transportation to and from this property ### Property is also known as 35 Vrbo Property ## About the area Located in Solterra Resort, a neighborhood in Davenport, this vacation home is near theme parks. Reunion Resort Golf Course and Mystic Dunes Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Old Town and Disney's Animal Kingdom® Theme Park. Traveling with kids? Don't miss Disney's Hollywood Studios® and Epcot®. Discover the area's water adventures with water tubing and swimming nearby, or enjoy the great outdoors with cycling. [Visit our Davenport travel guide](https://www.expedia.ca/Davenport.dx6301) [View more Vacation homes in Orlando](https://www.expedia.ca/Orlando-Private-Vacation-Homes.d178294-aaPrivateVacationHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.23135%2C-81.60168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-WoCHiN29By933Ig_v5UEKY8EHQ=) Davenport, FL ### What's nearby - Reunion Resort Golf Course - 8 min drive - 6.2 km - ChampionsGate Golf Club - 8 min drive - 6.1 km - Mystic Dunes Golf Club - 12 min drive - 13.5 km - ESPN Wide World of Sports Complex - 16 min drive - 18.2 km - Disney's Animal Kingdom® Theme Park - 19 min drive - 20.6 km ### Getting around - Kissimmee Station - 26 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 29 min drive ### Restaurants - ‪Wawa - ‬12 min drive - ‪McDonald's - ‬13 min drive - ‪McDonald's - ‬13 min drive - ‪Starbucks - ‬13 min drive - ‪Texas Roadhouse - ‬13 min drive ## Frequently asked questions ### Does Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks have a pool? > Yes, this property has a pool. Pool types include heated pools. ### Is Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks pet-friendly? > Yes, pets are allowed at this property. ### What time is check-in at Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks? > Check-in begins at 4:00 PM. ### What time is check-out at Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks? > Check-out is at 10:00 AM. ### Where is Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks located? > Set in Davenport, this family-friendly vacation home is within 6 mi (10 km) of ChampionsGate Golf Club, Posner Village, and Ridgewood Lakes Golf and Country Club. Reunion Resort Golf Course and Mystic Dunes Golf Club are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Epic Estate w Dino Themed BR, Arcade, Theater, Game Loft & Spa Pool - Near Parks Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 1 6 - Okay 5 4 - Poor 1 2 - Terrible 0 ### 9.4/10 Cleanliness ### 10/10 Excellent #### Robyn P. Dec 19, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great spot Great home, nice resort. Would book again! ##### Robyn P. Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Jessica P. Nov 9, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loving our stay! This place is a great choice for accommodation. It looks just like the pictures and is impeccably clean. The pool and themed rooms were fantastic. We loved it. ##### Jessica P. Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Hope H. Sep 9, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### wonderful stay! We will be back. I had a wonderful stay at this charming property with its equally charming management. ##### Hope H. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### David T. Sep 28, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fun vacation! The home was huge, clean and outright gorgeous. Our host was very fast in answering our requests. We spent a week having a blast here! ##### David T. Stayed 1 night in Sep 2020 ### 8/10 Good #### Laura S., Michigan Jan 24, 2021 Liked: Cleanliness, communication, location, listing accuracy #### Best Family Vacation The home was beautiful. The kids loved the game room and adults enjoyed everything else. LOL I wished the house was closer to club house. ##### Laura S. Stayed 7 nights in Dec 2020 ### 10/10 Excellent #### Thomas V. Feb 3, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful, big, and comfy It is a very comfortable house that we booked with Villatel, with ample spaces, very neat clean! Stay in this house, you will not regret it. ##### Thomas V. Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Philip C. Mar 2, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### clean and nice The space was very clean and nicely decorated. My family couldn’t stop raving about the home since this is a trip that we take once a year. Also, it's located close enough to many of the attractions people usually visit in Orlando! ##### Philip C. Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Patrick T. Mar 18, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### marvellous vacation Exceeding all my expectations, this house was spotlessly clean and cozy with all the amenities we required for a fabulous vacation. What made it even better was its ideal location and the super helpful & responsive host who went above & beyond to make sure I had everything I needed. Without a doubt, I wholeheartedly recommend this home. ##### Patrick T. Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Billy H. Jan 23, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Love the house Will def be staying here again next time. Villatel host replied back to my messages quickly at any time of the day. We didn’t want to leave but we will be back! ##### Billy H. Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### kevin P. Dec 1, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful trip! Everything was clean and wonderfully complete. The Villatel team is incredibly attentive and responsive. My kids loved arcade rooms and themed bedrooms. Will book it again in future. ##### kevin P. Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Gary F. Sep 14, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loved the amenities! Great house! I loved that there were both bath and pool towels for all of us. The patio was huge and we decided to rent the grill so that we can bbq for a few nights. It was an amazing family vacation and we would definitely come back! ##### Gary F. Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Taylor P. Feb 24, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Insanely clean place! This place was insanely clean, the pictures don't do it enough justice - it was even better in person! We had 11 people staying at the house and no one felt cramped. Plus, having a movie theatre was awesome - my kids had a blast! ##### Taylor P. Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Lauren D. Sep 28, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### IMPRESSIVE! The house was IMPRESSIVE! Furniture was in good shape and was placed nicely, It was clean, Beautifully decorated. I am glad i booked this house. My husband and kids loved it. ##### Lauren D. Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Deborah S., RIVERVIEW May 30, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Birthday stay We had a few issues upon check-in. We contacted Mangement and every problem was solved in a timely manner. Iam thankful for that, because we have read comments about Mangement not responding. ##### Deborah S. Stayed 5 nights in May 2023 ### 10/10 Excellent #### Ryan D. Dec 19, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing house for officemates! This Villatel home was great for my teammembers. We had a small office trip and it was just the place we needed for quiet days filled with work and nights filled with relaxation or shopping/entertainment in Orlando. There were 10 of us and more than enough space for everyone to grab a quiet spot to work and then come together for presentations. We had dinners out and took the hosts suggestion for a catered dinner. 10 out of 10 we would book with this home, or any other home, with this host again! ##### Ryan D. Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Allison S. Oct 29, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house, horrible wifi The house was awesome, little damages here and there but nothing to bad. Only complaint is the wifi didn't work the entire time we were there. Only way we could use the TV or theater room was to hotspot it from an AT&T phone Verizons service there was awful. ##### Allison S. Stayed 13 nights in Sep 2022 ### 4/10 Poor #### Krystle F. Jan 16, 2024 Liked: Location Disliked: Cleanliness, communication #### Beware…Don’t stay here!! Pictures of this home is exactly what you will get. However, you’ll get a little more with your stay. Just finished a family vacation here at this home. And it was bad from check in. I paid extra to have an early check in time for 10am. My party arrived at 12pm and there was still maintenance, housekeeping and an exterminator there!! My party had to wait outside in our cars for 25 minutes before being allowed to enter the home! After being told that everything would be complete before 10am! We had additional guests staying at the home that we didn’t invite! Roaches!!!! We started seeing these roaches on day 2! By day 3, they were coming out several at a time! Mainly in the kitchen area and the bedrooms close to the kitchen. Even had a roach dead frozen in the freezer! Called property management to inform them and all I got was “I’m sorry, we’ll send an exterminator out”. Well that was the wrong thing to do. After they came out to put down bait and exterminate (while we were enjoying ourselves at the Disney parks), the roaches all came out full force and greeted us upon our arrival back at the house. This is totally unacceptable and disgusting. We could not come back to the home and cook dinner nor could we cook breakfast the next morning! We spent so much money at the market. We had to throw out all of our food because we did not feel comfortable eating in a kitchen full of roaches. We could not sleep comfortably, kids were screaming. It was a disaster. Don’t stay here!! ##### Krystle F. Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Tammy W. Sep 21, 2021 Liked: Cleanliness, check-in, communication, listing accuracy Disliked: Location #### Family Vacation 2021 First of all communication was great. Before getting to house, my emails, any questions I had ,were answered promptly. When we got there we had couple problems with wifi and pool/hot tub not getting warm. They fixed it and had to restart server for wifi. Games were working and kids (big and little)loved playing them. Had a problem with switch being thrown with game room and bedroom right beside game room. Please be careful in the movie room, there is a small step down from door to in front of screen and my daughter fell, they need to have strip lighting to show where steps are. Also their idea of cook ware is one large pot and one small pot. Asked about that before we left and answer was standard cookware set. That is not standard. Want to let whoever rents in this resort, they are very strict about the parking spaces and they have a limit of 5 vehicles per house. So we had family members that had to park off the resort in a public parking lot. And then had to have someone drive them to pick up their vehicles every day. They said they were strict about towing, so we tried to avoid that. We had one family leave a day early and took their parking pass with them and I did ask if we could get one pass for one night and was told NO, once they give them out they cannot give out anymore Also the homes are really, really close and would not be a problem if they made neighbors abide by 10 pm rule of being respectful and keeping the noise down after 10 pm. It was fine until our last two days and we had a Very LOUD family that stayed right next door and the sheriff was called at 1:30 am and after that it was okay. Those who stayed up stairs had to go buy fans to keep them cool. Over all the house was nice. ##### Tammy W. Stayed 6 nights in Sep 2021 ### 10/10 Excellent #### Kim N. Mar 18, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent home If you're looking for a large, attractive and private facility with lots of amenities and great value, then this gated community is an excellent choice. We had an amazing stay. ##### Kim N. Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Eric Dorothy E. Feb 28, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic House! Our stay at the house was fantastic. From the immaculate cleanliness to the stunning renovations, it was top-notch in every sense. If you're looking for an excellent place to stay, I'd highly suggest it! ##### Eric Dorothy E. Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Michele M. Feb 20, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great house The house was great, very accommodating for a large group of different families. The pool was a little challenging for grandparents to get into, without there being a handrail. Carpeting was dirty and could use a good shampooing, but otherwise house was very clean. Floors coming in from pool gets very slippery! Also, frustrating there was not a broom, but there was a dustpan and a mop handle without the head. Otherwise, it was a great place. Pool gets all day sun, which is great for the winter months! ##### Michele M. Stayed 11 nights in Feb 2022 ### 6/10 Okay #### Cheryl S., Houston, Texas, USA Jan 6, 2022 Liked: Cleanliness, check-in Disliked: Communication #### Needs some attention The home was beautiful and well suited for our group. However, we could not get the lights to work in the Dino room and the big dinosaur on top of the egg nest was missing. Also, the soundbar in the media room did not work so the media room was useless. We contacted Villatel about these issues but no one came out to fix them or if they did come out, they were not successful in correcting the issue. The day we checked out, we had some expensive clothing left in a dresser drawer. We contacted Villatel when we arrived at the airport (within 2 hours of checking out). They said they would check with housekeeping but never did. We called back daily to check and they always said they would get back to us but never did. We were willing to pay for shipping of the clothes but they did not seem to care and didn't offer any assistance in trying to locate the clothes. It's been two weeks and still haven't reached out to us. Lesson learned...they are careless and thieves. Two of our guests recently reported they had bites on them after sleeping in 2 different downstairs bedrooms. We are guessing possible bed bugs. We cannot be sure but is our only guess. The home is nice but management is poor. If you expect good service, you will not get it with this company. Sadly, this is the first time I have ever encountered poor service when renting. I will shy away from renting from Villatel ever again; regardless of how nice the house may be. ##### Cheryl S. Stayed 6 nights in Dec 2021 ### 10/10 Excellent #### Erwin W. Dec 19, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Better than a hotel This home was amazing! So much space, good working internet (kids are remote learning), and lots of things to do inside that we barely needed to leave for anything. We used instacart for groceries and Ubereats for meals when didn't feel like cooking but wanted to use caution and not do outdoor dining. Honestly, it was much easier to vacation here than a hotel. We would definitley do it again! ##### Erwin W. Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Brandon P. Dec 19, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loved it here! I loved that the host answered so many of my questions before I even booked the house! There was a small issue with the pool heat, but the tech came right out within the hour and got it turned on manually. So glad we decided to add the pool heat since we used the hot tub every night lol. My teens loved having their own bathrooms for once and the little ones loved playing in kid theme rooms! All in all, we had a wonderful time here! ##### Brandon P. Stayed 1 night in Dec 2021 ### 6/10 Okay #### Phyllis T., Midlothian, Texas Jul 4, 2021 Liked: Check-in, location, listing accuracy #### Problem House House was beautiful, but when inspected so as to avoid damage property fees numerous deficiencies were noted. Upstairs carpets were stained, sofa in upstairs living area stained and broken and sitting on the floor, upstairs dryer knob broken, part had to be ordered, missing eight ball from pool table, controllers did not work on game. Found popcorn hulls in upstairs bathroom. Carpet tacks coming up through the threshold in downstairs master bedroom between bedroom and bathroom. Kitchen sink stopper missing, water came up through garbage disposal button. Bowling machine broken had been broken for some time, and never fixed. Backs missing from 3 TV remotes. So much popcorn under theater seats surprised no bug infestation. Down stairs couch also stained. Pool was so murky could not see the bottom, called it in right away, ask Jeeves said it would be cleaned on Monday. Mine you we arrived on Saturday. Concierge arrived Sunday morning with replacement 8 ball, showed him the pool and it was noted that not only was the pool dirty but pool light and wiring were hanging out. Concierge also noted that ticket was not submitted for cleaning, he then submitted a critical ticket and advised not to use the pool. Pool was never corrected during our whole stay. For the price paid for the accommodations the private pool was very important to us. Ask for a refund but only response was sorry and would talk with Jeeves, not even an offer of a partial refund. Considering we are trying to recover from a pandemic not swimming in someone else's filth should be paramount to keeping guest safe. Turn around at this resort is too short to do a thorough inspection and cleaning. Very disappointed in the stay because if the maintenance was up to par this would have been a memorial vacation for a different reason. Phyllis H Taylor ##### Phyllis T. 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