Thank you for your review. Your feedback is valuable to us as we continuously strive to provide a comfortable and pleasant experience for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

We appreciate you taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced.We truly value your input, and we hope you will consider giving us another opportunity to better serve you in the future.

Thank you for taking the time to share your experience with us, and we sincerely apologize for the challenges you encountered during your stay. We deeply regret that we fell short of meeting your expectations, and we appreciate your honest feedback as it helps us identify areas for improvement.Please know that your feedback is invaluable to us, and we will use it to make necessary improvements. We understand your decision not to return, but we hope you might reconsider in the future, giving us another opportunity to provide a more positive and enjoyable stay. Thank you for bringing these matters to our attention.

Hello Karima, Thank you for taking the time to leave us a rating. I am thrilled that you thoroughly enjoyed your stay with us! I will be sure to pass your comments along to the team so that we can improve for the future. Be sure to come back and visit us again soon!Kind Regards,Coco Key Water Resort

Hello Danny, I deeply apologize that we seemed to have missed the mark in making your stay a pleasant one. If you have a moment, we would love to hear what we could have done to better improve your experience.Kind Regards,Coco Key Water Resort

Hello Najib, thank you for taking the time to leave us a rating. I deeply apologize that your stay did not exceed expectations. We strive to create a memorable experience for all of our guests. If you have a moment, we would love to hear what we could have done to better improve your experience.Kind Regards,Coco Key Water Resort

Merci beaucoup d'avoir partagé votre expérience. Nous sommes ravis que vous ayez trouvé notre hôtel super agréable et idéal pour les enfants. Nous prenons note de votre commentaire sur la fermeture précoce du café Starbucks et le besoin d'amélioration des cafetières en chambre. Nous travaillons constamment pour améliorer nos services et espérons vous accueillir à nouveau pour une expérience encore meilleure.

Bonjour Liliane, merci d'avoir pris le temps de nous laisser une note. Je suis ravi que vous ayez pleinement apprécié votre séjour chez nous ! Assurez-vous de revenir nous rendre visite bientôt!

Good day, I am glad the kids enjoyed the water games the resort fee of $36.00 per night and the charge for parking of $10.00 per night are due at time of check in and is stated on the reservation letter you receive from the third party. The agency should of never advised there would be no additional fees collected.

Merci d'être resté avec nous dans notre hôtel et complexe aquatique. Nous sommes ravis que vous nous ayez permis de vous accueillir. Nous sommes ravis d'apprendre que nos hébergements vous convenaient si bien. Nous sommes très heureux de savoir que vous avez eu une excellente expérience et nous vous remercions d'avoir pris le temps de partager. Au nom de nous tous, nous vous invitons à nous rejoindre en tant qu'invité de valeur lors de votre prochain voyage à Orlando.

¡Muchas gracias por tomarte el tiempo de dejar tu review! Tu retroalimentación es realmente valorada y apreciada.

Thank you for sharing your feedback. We apologize for the inconvenience caused by the construction of the outdoor park during your stay. We understand how disappointing this must have been, especially considering the resort fees. Please contact our front desk or customer service team directly so we can address your concerns and find a way to make it right. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

Thank you for your wonderful feedback! We're thrilled to hear that you thoroughly enjoyed your time with us, especially the water park and pool/hot tub area. It's great to know that our staff's efforts in maintaining cleanliness and providing ample towels made your stay even better. We look forward to welcoming you back for another great stay!

Thank you for your feedback! We're delighted to hear that you enjoyed the food bar near the pool and found our hotel great for families with kids. We hope to welcome you back soon for another enjoyable stay!

Thank you for your feedback. The additional 93 charge includes fees for early check-in, parking, and the resort fee. We strive to provide value through these services, and these fees help us maintain and improve them. We apologize for any confusion and appreciate your understanding.

Thank you for sharing your experience! We're delighted to hear that you and your family had an excellent stay and enjoyed the spacious rooms, excellent service, and convenient amenities, including the Starbucks and nearby restaurants. We appreciate your feedback regarding the operating hours of our bars and restaurants. We'll take your suggestion into consideration as we strive to improve our services.We look forward to welcoming you back for another enjoyable stay!

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you for your feedback. We're glad to hear that you enjoyed the resort surroundings and had a pleasant experience with Faby at Starbucks. However, we deeply apologize for the inconveniences. Your comments have been noted, and we will address these issues to improve our guests' experience.We appreciate your input and hope you'll consider giving us another chance in the future to provide a better experience. Thank you again for sharing your thoughts.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you for your feedback. We appreciate you bringing this to our attention and will look into replacing it to ensure a more comfortable experience for our guests. We hope to welcome you back soon for a better stay.

Thank you for your feedback! We're delighted to hear that you and your family had a great time at our hotel. It's wonderful to know that our facilities and adjoining rooms made your stay comfortable and convenient. We hope to welcome you back soon for another enjoyable experience!

Thank you for taking the time to share your detailed feedback. We're thrilled to hear that our staff, especially Tamili, made a positive impact on your stay and that our team's professionalism and hospitality stood out.We deeply regret that the condition of your room and the pool did not meet your expectations. Cleanliness is a top priority for us, and we are taking your comments seriously. We will address the issues you mentionedAdditionally, we'll investigate the pool's condition to ensure it meets our high standards.We appreciate your understanding and are glad you were still able to enjoy your daughter's birthday weekend. We hope to have the opportunity to provide you with a much-improved experience in the future.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and that the water park was a hit with your child! We apologize for any inconvenience caused. Your feedback is valuable, and we'll address these issues to improve our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you for your feedback! We're glad to hear that your check-in process was easy and fast. We strive to make our guests' arrival as smooth and efficient as possible. We look forward to welcoming you back soon!

Thank you for your feedback! We're thrilled to hear that you found our property fun, especially for families with kids. Creating a joyful and engaging environment for families is one of our top priorities. We look forward to welcoming you and your family back for more fun and memorable experiences!

Thank you for sharing your positive experience with us! We’re thrilled to hear that you enjoyed your stay both three years ago and during your recent visit.Your feedback reaffirms our commitment to providing excellent service and value. We look forward to welcoming you and your family back for another wonderful stay in the future!

Thank you for sharing your feedback! We're delighted to hear that you found our staff great and enjoyed the water park. We're committed to providing a fun and welcoming environment for families, and it's wonderful to know that you had a positive experience.We hope to welcome you and your family back soon for another enjoyable stay.

Thank you for your feedback! We're thrilled to hear that you found our property to be a great place to stay with kids. Providing a fun and family-friendly environment is our top priority. We look forward to welcoming you back for another enjoyable stay!

Thank you for your feedback! We're delighted to hear that you had a great visit and that the waterpark was perfect for your young grandkids. It's wonderful to know that you enjoyed the positive vibe among our staff and found our location ideal for exploring the Orlando area. We look forward to welcoming you back for another enjoyable stay!

It's great to hear that you enjoyed the clean swimming area and heated pool, and that your kids had fun during your stay! We strive to provide a comfortable and enjoyable experience for all our guests.Cleanliness is a top priority for us, and we will address your feedback with our housekeeping team to ensure that we maintain high standards throughout all aspects of your stay.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

We're truly sorry to hear that you had a negative experience during your stay with us. Guest satisfaction is our top priority, and it's disheartening to learn that we fell short of meeting your expectations.Your feedback is invaluable to us as we continuously strive to improve our services and accommodations for all our guests.We understand if you choose not to return, but we sincerely hope that we can have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

We're thrilled to hear that you and your family had an amazing time celebrating your daughter's 6th birthday at our property! It sounds like you made the most of all the amenities and activities we have to offer!It's wonderful to know that you found our breakfast buffet worth it and that our staff provided great service throughout your stay. Creating memorable experiences for our guests is what we strive for, and we're delighted to have been a part of your special celebration.Thank you for choosing to vacation with us, and we hope to have the pleasure of welcoming you and your family back for more unforgettable moments in the future.

We're glad to hear that you enjoyed the variety of options available during your stay with us. However, we apologize for any inconvenience caused.Thank you for sharing your thoughts with us, and we hope that despite this issue, you were able to enjoy your stay with us.

We're thrilled to hear that you had such a special experience at our resort with your family! Providing a memorable and enjoyable stay for our guests is our top priority, and we're delighted to know that we could meet your expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for more wonderful memories in the future.

Lamentamos mucho escuchar sobre tu experiencia negativa durante tu estadía. Nos tomamos muy en serio todos los comentarios de nuestros huéspedes y nos entristece saber que no cumplimos con tus expectativas.Lamentamos profundamente que tu experiencia no haya sido satisfactoria y que no hayas disfrutado de tu estancia con nosotros. Agradecemos tus comentarios honestos y los utilizaremos para mejorar nuestros servicios y instalaciones.Esperamos que reconsideres y nos des la oportunidad de demostrar que podemos ofrecerte una experiencia mucho mejor en el futuro.

It warms our hearts to hear about your amazing experience at our indoor water park and your enjoyment of our special events like the Luau and the Jamaican music at the pool! We're thrilled that your son and his friend had a great time as well.Thank you so much for your kind words about our staff. Providing friendly and helpful service is one of our top priorities, and we're delighted to hear that our team made a positive impact on your stay.We can't wait to welcome you back in the future for another fantastic experience!

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

We're delighted to hear that you had a great time during your stay with us! It's wonderful to know that you found the rooms clean and comfortable, and that you enjoyed the amenities like the pool and fun slides and activities. We appreciate your feedback, and we'll certainly take that into consideration as we strive to improve our accommodations for our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future!

¡Muchas gracias por tomarte el tiempo para dejar tu experiencia! Tu retroalimentación es realmente valorada y apreciada.

We're thrilled to hear that you had such a wonderful experience at our resort! Providing an all-inclusive environment where guests of all ages can enjoy themselves is exactly what we strive for. It's fantastic that you found everything you needed easily accessible.Thank you so much for your glowing review and perfect rating! We're delighted to have exceeded your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

Thank you for sharing your feedback regarding your recent stay. We're glad to hear that overall, you had a good experience. However, we apologize for any maintenance issues or updates needed in the room. Your comments are valuable to us, and we'll make sure to address these concerns with our maintenance team to ensure that improvements are made.We appreciate your understanding and hope that despite these issues, you were still able to enjoy your time with us.We look forward to welcoming you back for a more improved stay in the future!

Thank you!