"This was me and my wife’s first time in Toronto, and decided to book our stay at the King West Hotel. The staff was friendly, helpful, respectful, and Ana at the concierge desk, was such a gem with lots of information. Ana provided us with information on museums, restaurants, sites, transportation, just so much information and we know that’s her job, but. She, Ana went the extra mile and my wife and I felt very comfortable asking for information on such things. Our stay at the hotel was also a...