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Holiday Inn Express Oneonta, an IHG Hotel – Avis

2.5 out of 5
Holiday Inn Express Oneonta, an IHG Hotel
141 COURTYARD DRIVE, Oneonta, NY

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 446 avis sur 584." "
Note de 8 – Bien, d’après 108 avis sur 584." "
Note de 6 – Acceptable, d’après 13 avis sur 584." "
Note de 4 – Médiocre, d’après 3 avis sur 584." "
Note de 2 – Terrible, d’après 14 avis sur 584." "

9,6/10

Propreté

9,6/10

Service et personnel

9,4/10

Commodités

9,6/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 – Bien

Rejean

Séjour de 1 nuit en janvier 2023
Hannah K Roe Assistant General Manager a répondu le 11 janv. 2023
Thank you for taking the time to complete the online survey and for your awesome review. We look forward to seeing you again soon. Have a great day and safe travels!

8/10 – Bien

Mathieu

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super séjour
Séjour de 1 nuit en mai 2022
FOM a répondu le 19 mai 2022
Thank you so much for your positive feedback. We look forward to welcoming you back again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Gino

Séjour de 1 nuit en avril 2022
FOM a répondu le 13 avr. 2022
Thankyou so much for your positive feedback we appreciate you choosing us and look forward to welcoming you back

10/10 – Excellent

Voyageur vérifié

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2020
Ashley Camarata- General Manager a répondu le 21 mars 2020
Thank you for your review.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
Ashley Camarata- General Manager a répondu le 13 janv. 2020
Thanks for the review!

8/10 – Bien

Michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tout était extra..on est servi comme des rois
Séjour de 1 nuit en octobre 2019
Ashley Camarata- General Manager a répondu le 21 oct. 2019
Thank you for your review!

10/10 – Excellent

Christie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property, clean, friendly
Séjour de 1 nuit en mai 2024
Hannah K Roe GM a répondu le 24 mai 2024
Christie,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We are so happy that you enjoyed your recent experience with us. Thank you for your kind words and great review. We hope to see you again soon. Have a great summer and safe travels!

10/10 – Excellent

annmarie, Rushville

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was the perfect spot to get to my work event. The bonus was an EV charging station within view of the hotel. Everything is clean and there is coffee and hotwater available 24hrs in the lobby... loving this stay
Séjour de 1 nuit en mai 2024
Hannah K Roe GM a répondu le 9 mai 2024
Annemarie,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We are absolutely thrilled to see that you enjoyed your recent visit. On behalf of myself and the entire hotel team, thank you for your kind words and amazing review. We look forward to seeing you again. Have a marvelous day and safe travels!

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean facility and friendly staff.
Séjour de 2 nuits en mai 2024
Hannah K Roe GM a répondu le 6 mai 2024
Robert,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. We are thrilled that you enjoyed your stay. Thank you for your fantastic review. Have a wonderful day and safe travels!

10/10 – Excellent

Nick Del

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel
Séjour de 2 nuits en mai 2024
Hannah K Roe GM a répondu le 6 mai 2024
Nick,Thank you for choosing to be a guest at the Holiday Inn Express. Your positive words and fantastic review are appreciated by our entire hotel team. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay.
Séjour de 1 nuit en mai 2024
Hannah K Roe GM a répondu le 6 mai 2024
Lisa,Thank you for choosing to stay at the Holiday Inn Express. We are happy to see that you enjoyed your recent experience. Thank you for your fantastic review. Have a wonderful day and safe travels!

10/10 – Excellent

Jaclyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 30 avr. 2024
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. Thank you for your fantastic review. We look forward to the opportunity to serve you again in the future. Have a great day and safe travels!

10/10 – Excellent

Herb

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 28 avr. 2024
Thank you for choosing to stay at the Holiday Inn Express, and for taking the time to tell us about your recent experience. We are so thrilled to see that you enjoyed your stay. Thank you for your fantastic review. We hope to see you again soon. Have a great day and safe travels!

8/10 – Bien

Valerie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 25 avr. 2024
Valerie,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. Thank you for leaving us such a wonderful review. Have a wonderful day and safe travels!

10/10 – Excellent

Ita

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean & safe.
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 21 avr. 2024
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. We are so excited to see that you enjoyed your stay. Thank you for your wonderful review. We look forward to seeing you again soon. Have a great day and safe travels!

2/10 – Terrible

Joseph

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Manager has no customer service skill or empathy
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 17 avr. 2024
Good Afternoon Joseph,Thank you for choosing to stay at the Holiday Inn Express and letting us know about the quality of your recent stay. We hope to see you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Martin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent check in process. Nice and clean rooms.
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 14 avr. 2024
Martin,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. We are thrilled to see that you enjoyed your stay. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Laurie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property and rooms were modern, up to date in style, and kept very well. Staff was friendly and helpful.
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 9 avr. 2024
Laurie,Thank you for choosing to stay at the Holiday Inn express in Oneonta, and for taking the time to tell us about your recent experience. We are thrilled to see that you enjoyed your visit with us. Thank you for your kind words about our hotel and its staff. Your fantastic review means so much to our hotel team. Have a wonderful day and safe travels!

10/10 – Excellent

Carolynn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean hotel, nice staff
Séjour de 1 nuit en avril 2024
Hannah K Roe GM a répondu le 7 avr. 2024
Carolynn,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We are so thrilled that you enjoyed your stay. Thank you for your kind words and your fantastic review. We hope to see you again soon. Have a wonderful day and safe travels!

8/10 – Bien

Thomas E

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hannah K Roe GM a répondu le 4 avr. 2024
Thomas,Thank you for choosing the Holiday Inn Express for your recent accommodations. We are happy to see that you enjoyed your stay with us and would like to thank you for leaving us such a wonderful review. We look forward to seeing you again soon. Have a great day and safe travels!

10/10 – Excellent

Margie

Séjour de 1 nuit en mars 2024
Hannah K Roe GM a répondu le 27 mars 2024
Margie,Thank you for choosing to stay at the Holiday Inn Express and for taking the time to tell us about your recent experience. We are thrilled that you enjoyed your visit with us. We hope to see you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Louis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly
Séjour de 1 nuit en janvier 2024
Hannah K Roe GM a répondu le 21 mars 2024
Louis,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We are thrilled that you enjoyed your recent visit with us. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Louis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly
Séjour de 1 nuit en février 2024
Hannah K Roe GM a répondu le 21 mars 2024
Louis,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. Thank you for leaving us such a wonderful review. Have a great day and safe travels!

10/10 – Excellent

Louis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly
Séjour de 1 nuit en mars 2024
Hannah K Roe GM a répondu le 21 mars 2024
Louis,Thank you for choosing to stay at the Holiday Inn Express in Oneonta NY. On behalf of myself and the entire hotel team, thank you for your fantastic review. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Cecibel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hannah K Roe GM a répondu le 11 mars 2024
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience with us. We are so happy that you enjoyed your stay. We hope to see you again soon. Have a great day and safe travels!

8/10 – Bien

Heather

Séjour de 1 nuit en mars 2024
Hannah K Roe GM a répondu le 27 mars 2024
Heather,Thank you for choosing to be our guest at the Holiday Inn Express in Oneonta. We are so happy that you enjoyed your recent stay with us. Thank you for your fantastic review. Have a wonderful day and safe travels!

10/10 – Excellent

Elisa

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is clean, the staff ( that I encountered were very friendly. I would definitely stay here in the future
Séjour de 1 nuit en mars 2024
Hannah K Roe GM a répondu le 6 mars 2024
Elisa,Thank you for choosing to stay at the Holiday Inn Express in Oneonta and for taking the time to tell us about your recent experience. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again soon. Have a wonderful day and safe travels!

2/10 – Terrible

Kathleen, Warwick

Points faibles : Service et personnel
My child got sick the day we were supposed to check in, with flu and vomiting. Stressful enough while going in college tours. This Hotel would not refund my money and manager was quite rude on the phone. Do not recommend this hotel to anyone. They don’t understand emergencies happen.
Séjour de 1 nuit en février 2024
Hannah K Roe GM a répondu le 25 févr. 2024
Good Morning Kathleen,We are sorry to hear that your daughter is ill and sincerely hope that she feels better soon. Unfortunately, you did not book through the hotel directly. You booked and paid Expedia who then paid us with a virtual card. Any refunds to your personal card would have to be done with Expedia. Have a wonderful day and safe travels!

8/10 – Bien

Tiziano

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en février 2024
Hannah K Roe GM a répondu le 25 févr. 2024
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete our online survey. Thank you for your amazing review. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean, comfortable and friendly!
Séjour de 1 nuit en février 2024
Hannah K Roe GM a répondu le 21 févr. 2024
Thank you for choosing to be our recent guest at the Holiday Inn Express in Oneonta. Thank you for your kind words and your positive review. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Jill

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Hannah K Roe GM a répondu le 21 févr. 2024
Jill,Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to tell us about your recent experience. On behalf of myself and the entire hotel team, thank you for your fantastic review. We look forward to seeing you again soon. Have a great day and safe travels!

10/10 – Excellent

Bill

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Hannah K Roe GM a répondu le 7 févr. 2024
Bill,Thank you for taking the time to complete our online survey. We are so happy to see that you enjoyed your experience with us here at the Holiday Inn Express in Oneonta. We hope to see you again soon. Have a great day and safe travels!

10/10 – Excellent

Alicia

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy check-in, beautiful room, and quiet for the moment. Looking forward to breakfast in the morning.
Séjour de 1 nuit en janvier 2024
Hannah K Roe GM a répondu le 29 janv. 2024
Alicia,Thank you for choosing to be our recent guest here at the Holiday Inn Express in Oneonta. We appreciate you taking the time time to complete our online survey. Thank you for your kind words and your fantastic review. We are thrilled that you enjoyed your stay. We look forward to seeing you again soon. Have a great day and safe travels!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Hannah K Roe GM a répondu le 29 janv. 2024
Thank you for choosing to be our recent guest at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete our online survey. On behalf of myself and the entire hotel team, thank you for your fantastic review. We look forward to seeing you again soon. Have a wonderful day and safe travels!

4/10 – Médiocre

Dianela

Voyage en famille, Voyage d’affaires
Points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Hannah K Roe GM a répondu le 29 janv. 2024
Dianela,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience with us. We are very sorry to see you give us such a low review. We do apologize for any issues you may have experienced and I would love the opportunity to speak with you further. We hope to see you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

nicole

Séjour de 1 nuit en janvier 2024
Hannah K Roe GM a répondu le 7 févr. 2024
Nicole,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete our online survey. On behalf of myself and the entire hotel team, thank you for your fantastic review. We look forward to seeing you again soon.

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay!
Séjour de 1 nuit en janvier 2024
Hannah K Roe GM a répondu le 10 janv. 2024
Robert,Thank you for choosing to be our guest at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent experience. We are thrilled to hear that you enjoyed your stay. Thank you for your great review and your positive words. Have a wonderful day and safe travels!

10/10 – Excellent

Debby

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Hannah K Roe GM a répondu le 25 déc. 2023
Thank you so much for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent stay. On behalf of myself and the entire hotel team, thank you for your wonderful review. It is appreciated by everyone. Have a great day and Happy Holidays!

10/10 – Excellent

Donna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Hannah K Roe GM a répondu le 18 déc. 2023
Donna,Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to complete our online survey. We are so happy that you enjoyed your stay with us. Thank you for your positive review. Have a wonderful day and Happy Holidays!

10/10 – Excellent

Jodi

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay
The hotel was clean and comfortable. It was our first time staying here as we usually stay at the Courtyard next door. This was just as nice if not nicer.
Séjour de 1 nuit en décembre 2023
Hannah K Roe GM a répondu le 9 déc. 2023
Jodi,Thank you so much for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to tell us about your recent stay. On behalf of myself and the entire hotel team thank you for your kind words and amazing review. We look forward to seeing you again soon. Have a fabulous day and happy holidays.

8/10 – Bien

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Hannah K Roe GM a répondu le 7 déc. 2023
James,Thank you for choosing to stay at the Holiday Inn Express in Oneonta and for taking the time to tell us about your recent stay. We appreciate your positive review. We look forward to seeing you again soon. Have a wonderful day and safe travels

8/10 – Bien

Kazi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
Hannah K Roe GM a répondu le 21 nov. 2023
Thank you for choosing to be our guest at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete the online survey. On behalf of our entire hotel team, thank you for your positive review. Have a wonderful holiday season and safe travels!

10/10 – Excellent

Adili

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Hannah K Roe GM a répondu le 21 nov. 2023
Thank you for choosing to be our guest at the Holiday Inn Express. We are so happy that you enjoyed your stay. Thank you for your fantastic review. Have a happy holiday season and safe travels!

8/10 – Bien

Gary

Points forts : Propreté, service et personnel et commodités.
Nice basic hotel. Well situated to everything in the area while visiting my son at SUNY Oneanta.
Séjour de 2 nuits en novembre 2023
Hannah K Roe GM a répondu le 13 nov. 2023
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We are so happy to hear that you enjoyed your stay with us. Congratulation's on your son going to SUNY Oneonta. We look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Kelly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful
Séjour de 1 nuit en novembre 2023
Hannah K Roe GM a répondu le 13 nov. 2023
Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to complete the online survey. We are very happy to hear that you enjoyed your stay with us. We look forward to the opportunity to serve you again in the future. Until then have a wonderful day and safe travels!

8/10 – Bien

Timothy

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Stay
Very nice place to stay. Terrible water pressure for room and shower. Water wasn't very hot
Séjour de 1 nuit en novembre 2023
Hannah K Roe GM a répondu le 13 nov. 2023
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you bringing the water issue to our attention. I will personally make sure to have it checked and fixed immediately. We are so happy you enjoyed your stay and look forward to seeing you again soon. Have a wonderful day and safe travels!

10/10 – Excellent

Sofanor

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and proper. It looks as new
Séjour de 1 nuit en novembre 2023
Hannah K Roe GM a répondu le 13 nov. 2023
Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete our online survey. We are so happy you enjoyed your stay. On behalf of myself and the entire hotel team thank you for your kind words and your fantastic review. Have a wonderful day and safe travels!

6/10 – Acceptable

Andrea

Voyage en famille
cleanliness matters
the hotel had some cleanliness issues - carpets are stained and need shampooing Bathroom could have been cleaned better
Séjour de 1 nuit en novembre 2023
Hannah K Roe GM a répondu le 13 nov. 2023
Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to complete our online survey. We apologize for any issues you may have encountered during your stay. We hope we have the opportunity to serve you again, and to give you an exceptional stay. Have a wonderful day and safe travels!

10/10 – Excellent

Dianela

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only thing i didn't like was i couldn't checking earlier than 3pm
Séjour de 1 nuit en novembre 2023
Hannah K Roe GM a répondu le 6 nov. 2023
Dianela,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete our online survey. We are so happy that you enjoyed your stay. We look forward to seeing you again soon!Safe Travels!

10/10 – Excellent

John, Secaucus

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Hannah K Roe GM a répondu le 6 nov. 2023
John,Thank you for choosing to stay at the Holiday Inn Express in Oneonta. We appreciate you taking the time to complete our online survey. We are happy you enjoyed your stay. We look forward to the opportunity to serve you again in the future.Safe Travels!