Dear Jeff, The staff aims to provide clean accommodations and friendly service, and we're thrilled to hear that we met your expectations. We truly appreciate your feedback and thank you for choosing to stay at our hotel. We hope to have the pleasure of welcoming you back again in the future. Best, Sandy Buonanni, GM

Dear Stephanie, Welcome back! Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience regarding our cleanliness. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Sincerely, Sandy Buonanni, GM

Dear durkany, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Sandy Buonanni, GM

Dear Skyler, We are thrilled to receive your review and grateful for your continued choice to stay with us. We anticipate your return and the chance to serve you again. Thank you for your patronage. Best, Sandy Buonanni, GM

Dear David, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Sandy Buonanni, GM

Dear Teddy, Our passion for providing exceptional hospitality is at our core. We appreciate your feedback and apologize for falling short. We are committed to exceeding your expectations during your next visit. Sincerely, Sandy Buonanni, GM

Dear mark, It is wonderful to hear that you enjoyed your stay as well as our great breakfast. Thank you for choosing to join us and leaving us feedback. Please visit us again soon! Best, Sandy Buonanni, GM

Dear Jodi, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Sandy Buonanni, GM

Dear Gabriela, We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Sandy Buonanni, GM

Dear Shallyn, Thank you for being our guest and for leaving such a positive review! We appreciate your patronage and are glad to hear that you enjoyed your time with us. We hope to see you again soon. Best, Sandy Buonanni, GM

Dear Emily, We are sorry to hear that noise pollution interrupted the comfort of your stay and that an odor was detected. We always strive to ensure our guests' comfort, and I regret that we fell short in your case. Your feedback is extremely valuable to us as it helps us to keep track of the guest experience and make necessary improvements. Thank you for sharing your review with us. Sincerely, Sandy Buonanni, GM

Dear Jeff and Marice, I am sorry that you were disappointed with the parking. Parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Sandy Buonanni, GM

Hi Katherine, we are so sorry to hear that your room was not to the standard you would expect of an Embassy Suites. I will make sure this information is shared with the correct department. Again, I thank you for sharing the feedback with us, and we look forward to seeing you in the near future!

Dear Trina, We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Sandy Buonanni, GM

Dear Robert, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Sandy Buonanni, GM

Dear marlobeth, We're happy to hear from you! It's great to know that you enjoyed your stay and would return to our hotel. Please plan to visit us again the next time you travel to the area. Best, Sandy Buonanni, GM

Dear Deb, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Sandy Buonanni, GM

Dear reed, We apologize for any frustration you may have experienced with our parking fee. Our parking charges are separate to cater to guests who do not have vehicles. We appreciate your feedback and will take it into consideration while evaluating our guest offerings. We hope you will visit us again soon. Sincerely, Sandy Buonanni, GM

Sorry to hear we did not deliver the experience that is expected at an Embassy Suites. We thank you for your feedback and we will make sure it is received by the proper department.

We are sorry your stay experience was not up to the standards you expect from an Embassy Suites. Thank you for sharing your feedback, so we can improve your next stay.

We are glad you had a great stay at Embassy Suites LaVista!

Dear Kimberly, Thank you for being our guest and for taking the time to review our hotel. I am delighted you enjoyed your stay. We understand and appreciate how a delightful and delicious breakfast can make for a great start to the day; it is our pleasure to go above and beyond for our valued guests. Thank you for allowing us to be a part of your travels; we hope to welcome you again in the future. Best, Sandy Buonanni GM

Dear Barbara, I'm pleased to hear that, despite some flaws, you had a pleasant stay with your grandchildren. Thank you for taking the time to share your positive feedback with us and other potential travelers. We hope to see you again soon for an impeccable experience. Best, Sandy Buonanni GM

I am sorry your stay experience has not been to the standard we strive to deliver. We will make sure the concerns you brought to our attention are directed to the appropriate staff. Thank you for your feedback!

I am happy to hear you had a good experience with our front desk associates; and that they were able to fix your dates of stay.

Dear Melissa, Your 10/10 review lets us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Thank you for the feedback and we hope to welcome you on a return trip. Best, Sandy Buonanni GM

Dear Theodore, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in La Vista at our Embassy Suites. Please know that we are ready and waiting to welcome you back anytime you return to the area. Best, Sandy Buonanni GM

Dear Nathan, Thank you for your time in sharing your kind review, and please visit us again. Best, Sandy Buonanni GM

Dear Brian, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Sandy Buonanni, GM

Dear Susan, Thank you for being our guest and for taking the time to review our hotel. Please accept our sincere apologies for any shortcomings, and we genuinely appreciate you bringing them to our attention. We hope to have another chance to deliver a stay that completely aligns with our high expectations in every aspect. Sincerely, Sandy Buonanni GM

Dear Carl, First and foremost, we sincerely appreciate your continued patronage and apologize if your recent stay did not align with prior exceptional experiences. I appreciate your honest feedback regarding our parking. In an effort to keep our rates as competitive as possible, we separate out our parking fee, rather than add it to our room rate, to accommodate our guests without vehicles. Again, thank you for your valuable feedback; rest assured we do review it as a team to ensure we are consistent in delivering a remarkable and comfortable stay for every guest on every visit. We hope you look forward to your next visit as much as we do. Sincerely, Sandy Buonanni GM

Dear Robyn, Thank you for choosing us! It is wonderful to hear you had a great stay at our hotel. Sincere thanks for recognizing our friendly and hospitable team members. We appreciate your business and hope to serve you again soon. Best, Sandy Buonanni GM

Dear Steven,Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Sandy BuonanniGM

Dear eric, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Sandy Buonanni GM

I am sorry that we did not meet your expectations. We have spoken with Expedia, and we are happy to compensate you for the experience you had.

Dear Erin, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Sandy Buonanni GM

Dear Jay, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Sandy Buonanni GM

Dear Deborah, Thank you for taking the time to share this positive review of our hotel. We are thrilled to hear that you had a great experience during your stay. Your feedback will be shared with our staff, who take pride in providing excellent service to our guests. We would love to have you visit us again soon. Best, Sandy Buonanni GM

Dear amanda, I am sorry to hear that you were not able to get a good night's sleep due to noise pollution. Please accept our sincere apologies for any inconvenience caused. We value your comfort and satisfaction, and it is regrettable that we fell short of meeting your expectations. Your feedback is important to us as it helps us to improve the guest experience. Thank you for taking the time to share your review with us. Sincerely, Sandy Buonanni General Manager

Dear Marius, We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip to the area! Best, Sandy Buonanni General Manager

Dear KipSheila, We are sincerely sorry that our parking fee was not properly communicated and that your accommodations were not met with our excellence in housekeeping service. Additionally, I apologize that you did not receive your membership welcome item upon arrival. Guest satisfaction is our highest priority, so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome, and we appreciate you taking the time to share your review with us. Sincerely, Sandy Buonanni General Manager

Dear ashley, Thank you for choosing us and taking the time to share your review! We are thrilled you had an enjoyable stay and appreciate your recognition of our welcoming atmosphere and high cleanliness standards! We hope to welcome you again soon. Best, Sandy Buonanni GM

Dear Kevin, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Sandy Buonanni, GM

Dear Meaghan, We strive to ensure that all of our guests feel comfortable during their stay with us. I apologize for any frustration that you may have experienced as a result of the parking fee. Our top priority is always guest satisfaction, and I regret that we fell short of your expectations. We appreciate your feedback as it allows us to make improvements for future stays. Thank you for taking the time to share your review with us. Sincerely, Sandy Buonanni General Manager

Dear Robin,Thank you for taking the time to review our hotel! The staff takes pride in creating a warm and inviting atmosphere for our guests to enjoy. I’m delighted to hear it made for a great stay! It was a pleasure to host you; we hope to welcome you again for more family fun.Best,Sandy BuonanniGeneral Manager

Dear David,Thank you for writing. You booked an advance purchase rate which offers a large discount for reserving and paying for your room in advance. These sorts of reservations offer larger discounts in return for less flexibility and are non-refundable. We do offer our best available rate at a smaller discount, but it can be canceled up to one day prior to arrival at no charge. I'm sorry for any confusion your advanced purchase reservations caused. We look forward to hosting you. Sincerely,Sandy BuonanniGeneral Manager

Dear amanda,We try to be as transparent as possible regarding our parking fees, so I regret that we fell short in this area. Thank you for your feedback as it allows us to improve communications. We hope to host you again with a more pleasurable impression and experience.Sincerely,Sandy BuonanniGeneral Manager

Dear Dustin,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Sandy BuonanniGeneral Manager

Dear Anonymous,First and foremost, we greatly appreciate your continued patronage. We value you as our loyal guest and are very disheartened to learn your most recent interaction did not align with exceptional prior experiences. Your feedback is appreciated as we continually monitor and strive to perfect the guest experience on every visit. It is always a pleasure to host you; we look forward to delivering a flawless experience upon your return.Best,Sandy BuonanniGeneral Manager