4/10 – Médiocre
Mitchell T.
20 sept. 2024
Points forts : Propreté
Fine
Our stay at this spacious accommodation had both highlights and drawbacks. The generous size of the property was perfect for our group of 15, allowing plenty of room for comfort. However, we believe it might feel cramped at full capacity of 27 guests.
Unfortunately, we encountered several issues that impacted our experience:
1. Hot water was only available in 2 out of the total bathrooms, and this problem remained unresolved throughout our stay despite reporting it.
2. Upon arrival, we found the jacuzzi broken and unfilled. When we inquired about it, we were directed to use the jacuzzi bath in the master bedroom instead. However, using this alternative caused water to leak into the dining room below. The host's casual response that "it happens all the time" was concerning and prevented us from using this amenity further.
3. The most disappointing aspect was the lack of attentive and courteous communication from the host, especially considering the premium price of the accommodation.
While we're generally easy to please, these issues, particularly the inadequate response to our concerns, fell short of our expectations for a property in this price range. With some improvements in maintenance and customer service, this could be an exceptional venue for large group stays.
Mitchell T.
Séjour de 3 nuits en septembre 2024