[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Beppu Bay Resort & Spa Travelers can rejuvenate with spa treatments and dine at LE SENSORIEL while enjoying the peaceful setting near the famous Hells of Beppu ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/499228c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/431089fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/b9adf07b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/b9bb1797.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/8efdc880.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Mercure Beppu Bay Resort & Spa is moments from the Hells of Beppu. Guests enjoy the well-maintained property with an indoor public bath, sauna, seasonal outdoor pool, steam room for extra relaxation, and in-room WiFi to stay connected. 8.2 Very good ## Popular amenities ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3892666&PinnedHotelID=3892666&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 16 of 16 rooms ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/0a917ad2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Mountain view 7.8 Good 8 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Mountain view - Sleeps 8 - 4 Twin Futons ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 extra bed, Mountain view ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Mountain view - Sleeps 6 - 3 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 3 Twin Beds, Ocean View 7.0 Good 12 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Ocean view - Sleeps 6 - 3 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with 2 single beds and 2 extra beds, Mountain view 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Mountain view - Sleeps 8 - 2 Twin Beds and 2 Double Sofa Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/0a917ad2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Japanese style, 4 futon beds, Ocean/Sea view 7.4 Good 6 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Ocean view - Sleeps 8 - 4 Twin Futons ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Ocean View 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Ocean view - Sleeps 8 - 2 Twin Beds and 2 Double Sofa Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style) ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 9 - 2 Twin Beds ![View from room](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/8b85f2ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Sea View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 6 - 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard room with 2 single beds and 1 sofa bed ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 5 - 2 Twin Beds and 1 Double Sofa Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 Twin Beds, Ocean View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 5 - 3 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Sea View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 4 - 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Twin Beds, Sea View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 12 - 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Twin Beds, Mountain View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 9 - 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Sea View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 6 - 4 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Mountain View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 6 - 4 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3900000/3892700/3892666/88f434b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, Sea View ### Highlights Air conditioning Heating Refrigerator LCD TV Deep soaking bathtub Private bathroom Hair dryer Bidet - Sleeps 8 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Hotel-Resorts-BEPPUWAN.h3892666.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Hotel-Resorts-BEPPUWAN.h3892666.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.35553%2C131.49785&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BZhpIvF0Wli7IsJrzEp6vDa9A4g=) 1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508 #### What's nearby - Hells of Beppu - 9 min drive - 6.5 km - Beppu Tower - 10 min drive - 9.7 km - Harmony Land - 10 min drive - 7.9 km - Takegawara Onsen - 11 min drive - 10.3 km - African Safari - 16 min drive - 13.0 km #### Getting around - Kamegawa Station - 3 min drive - Beppu Station - 8 min drive - Oita Airport (OIT) - 26 min drive #### Restaurants - ‪ラーメンごくまる 豚骨研究所 - ‬13 min walk - ‪血の池地獄 お食事処 極楽亭 - ‬6 min drive - ‪海の見える丘のアトリエ - ‬7 min drive - ‪寿司めいじん 日出店 - ‬5 min drive - ‪関あじ関さばの郷 佐賀関食堂 - ‬5 min drive ## About this property ### Grand Mercure Beppu Bay Resort & Spa Upscale hotel near Harmony Land Located close to Hells of Beppu and African Safari, Grand Mercure Beppu Bay Resort & Spa provides an indoor public bath (no minerals), laundry facilities, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, LE SENSORIEL, offers breakfast and dinner. Guests can connect to free in-room WiFi. Other perks at this hotel include: - A seasonal outdoor pool - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and hot springs on site - An electric car charging station, an elevator, and smoke-free premises - Guest reviews give good marks for the overall condition Room features All 289 rooms offer comforts such as air conditioning, as well as perks like free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with deep soaking tubs and bidets - LCD TVs with satellite channels - Wardrobes/closets, refrigerators, and heating ### All-inclusive details All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are not accepted. ### Food and beverages Buffet meals, snacks, and beverages included ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/77000000/76420000/76416500/76416435/77e91d8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandvrio Hotel Beppuwan Wakura Hiji - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 122 reviews CA $102 CA $113 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=76416435&PinnedHotelID=76416435&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/5000000/4580000/4572100/4572037/0a24a41b_edited_c6a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Beppu Beppu - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 1,008 reviews CA $92 CA $101 total Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=4572037&PinnedHotelID=4572037&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/69000000/68100000/68096300/68096213/212bfa91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMANEK Beppu YULA-RE Beppu - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 837 reviews CA $139 CA $153 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=68096213&PinnedHotelID=68096213&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/3000000/2900000/2898000/2897957/7466cbe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beppu SUGINOI HOTEL Beppu - Pool - Hot tub - Kids pool - Parking included 9.4 Exceptional 1,005 reviews CA $200 CA $226 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2897957&PinnedHotelID=2897957&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot tub, hot springs](https://images.trvl-media.com/lodging/25000000/24070000/24060800/24060781/358a201b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morinoyu Resort Beppu - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 415 reviews CA $191 CA $212 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=24060781&PinnedHotelID=24060781&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/23000000/22960000/22955200/22955163/c708958e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Oita Hot Springs Oita - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 873 reviews CA $98 CA $111 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=22955163&PinnedHotelID=22955163&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Sea View](https://images.trvl-media.com/lodging/24000000/23710000/23706600/23706569/ff688646.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa & Resort HOTEL SOLAGE OITA・HIJI Beppuwan Hiji - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 56 reviews CA $76 CA $85 total Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=23706569&PinnedHotelID=23706569&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/26000000/25260000/25255400/25255380/2a998fad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hana Beppu Beppu - Spa - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 216 reviews CA $227 CA $249 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=25255380&PinnedHotelID=25255380&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103810000/103801900/103801804/a4e20ce2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEPPU KANKO HOTEL ACE Beppu - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 25 reviews CA $86 CA $95 total Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=103801804&PinnedHotelID=103801804&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/97000000/96770000/96766400/96766379/e420ac1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beppu Hattou Onyado Nono Beppu Beppu - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 276 reviews CA $206 CA $227 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96766379&PinnedHotelID=96766379&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM - Train station shuttle on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children - A bar/lounge - A restaurant ### Restaurants on site - LE SENSORIEL ### Things to do - Full-service spa - Hot springs - Sauna - Seasonal outdoor pool - Steam room ### Family friendly - In-room refrigerator - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Full-service spa - Hot springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Desk chair - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention The seasonal pool will be open from July to August Pool access available from 3:00 PM to 7:00 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Beppuwan Beppuwan Royal Beppuwan Royal Hiji Beppuwan Royal Hotel Beppuwan Royal Hotel Hiji Beppu Wan Royal Hotel Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi Hotel Resorts BEPPUWAN Hiji Hotel Resorts BEPPUWAN Resorts BEPPUWAN Hiji Resorts BEPPUWAN Hotel Resorts BEPPUWAN Grand Mercure Beppu & Spa Hiji Grand Mercure Beppu Bay Resort Spa Grand Mercure Beppu Bay Resort & Spa Hiji Grand Mercure Beppu Bay Resort & Spa Hotel Grand Mercure Beppu Bay Resort & Spa Hotel Hiji ## Frequently asked questions ### Does Grand Mercure Beppu Bay Resort & Spa have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 3:00 PM–7:00 PM. ### How much does it cost to stay at Grand Mercure Beppu Bay Resort & Spa? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Beppu Bay Resort & Spa on Oct 27, 2025 start from CA $141.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Oita-Hotels-Hotel-Resorts-BEPPUWAN.h3892666.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Beppu Bay Resort & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Mercure Beppu Bay Resort & Spa? > Self parking is free at this property. ### What time is check-in at Grand Mercure Beppu Bay Resort & Spa? > Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours. ### What time is check-out at Grand Mercure Beppu Bay Resort & Spa? > Check-out is at 11 AM. ### Are there all-inclusive benefits at Grand Mercure Beppu Bay Resort & Spa? > Some rate plans available at this property are all-inclusive. ### Where is Grand Mercure Beppu Bay Resort & Spa located? > Situated in Hiji, this spa hotel is within 6 mi (10 km) of Hells of Beppu, Harmony Land, and Beppu Tower. Takegawara Onsen and African Safari are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Beppu Bay Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 269 8 - Good 230 6 - Okay 98 4 - Poor 36 2 - Terrible 21 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Adam Jul 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included. ##### Adam Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ryuya Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities niceHotel! ##### Ryuya Stayed 1 night in Jul 2025 ### 8/10 Good #### Munechika Aug 17, 2025 Liked: Cleanliness, staff & service, amenities Fantastic food options. But, the building was old and bath room was small. ##### Munechika Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Serena Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoy the moment Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much. ##### Serena Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Chee Boon Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful Seaview. ##### Chee Boon Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jittinai Dec 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impressive Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room. ##### Jittinai Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Ho Ting Jason Jul 2, 2025 Liked: Staff & service Disliked: Amenities The hotel is quite spacious, and the ocean view is breathtaking. Before my visit, I had assumed that the hotel had undergone a recent renovation. However, the room we were staying in was surprisingly old. The facilities in the room appeared to have been used for over a decade. The sink had turned yellow and cracked, and the TV was small and had low resolution. The room also had an unpleasant odor. While the scenery is beautiful, the windows outside were covered in spider webs and insects, which was quite unsettling to look at. ![](https://a.travel-assets.com/ugc/hotel-reviews/09e4f828-2c27-4c81-909a-868463949528-1751470889693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce91cc97-2a5a-4b8c-a78f-05f6cb1fcb78-1751470889484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab0a1f45-fa87-4547-9752-b32e0833368c-1751470889532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10a89bf9-f4ef-4cf2-8ef7-eed778d7f427-1751470889529.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ho Ting Jason Stayed 1 night in Jun 2025 ### 10/10 Excellent #### LAN KIU Nov 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too many group tours. Noisy. ##### LAN KIU Stayed 2 nights in Nov 2024 ### 4/10 Poor #### BILLY HIU-NIN Jul 30, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Expected Accor hotels would be on par or competitive with Marriott standards. Property looked grand and new from upfront. Our Japanese style room was poorly maintained and cleaned. ex. wallpaper peeling, stains on chairs, dirty toilet crevasse. View was good if windows were clean and free of spider webs. Basic and dated TV, will not be able to sync your devices. A hotel this size, one would expect a convenient store on site. There is one about 5 mins walk away. There is little to no F&B options in the property or in the area. There is no room service. Security was weak. No cameras as deterrent common areas, did not require key fob to access floors. The country is overall very safe. I guess this is why they did not invest in this sector. The pool, there is a staff attendant, unsure if he is life guard, I am okay with watching my kids. He definitely didn't watch the pool. Just a heads up. Overall, I would not recommend this property. ##### BILLY HIU-NIN Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Verified traveller Jan 1, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller Jan 13, 2025 #### Resort does not acknowledge or respond Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### ?? Sep 28, 2025 Liked: Staff & service, amenities, property conditions & facilities SALE期間でとても安く泊まれたのでコスパよく朝食付きのビュッフェも品数豊富で内容もよく総合的に大満足でした。 気になる点は部屋のエアコンの空気口に黒カビが生えていたことや、朝食時に1番最初に並んでいたのに席の足元に昨日の食べこぼしなどがあったことなど清掃の行き届いてないところが垣間見えました。 施設面でエレベーターが設計上の問題かタイミングが悪いとなかなか来ないです。 ##### ?? Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Masami Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 初めて宿泊しました! ホテル内もすごく綺麗に清掃されていて、食事も種類が多くてとっても満足しました! ラウンジでも、お菓子をつまんだり、ジュースやお酒を飲んだりと、子供達もとっても楽しんでいました! ##### Masami Stayed 1 night in Sep 2025 ### 10/10 Excellent #### たー Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良いホテルでした♪次回も利用しようと思うくらいです♪ ##### たー Stayed 2 nights in Sep 2025 ### 8/10 Good #### 美沙樹 Sep 21, 2025 Liked: Staff & service, amenities, property conditions & facilities 朝ごはんがとってもバリエーション多くて美味しくて子どもも大人も大満足でした! ##### 美沙樹 Stayed 2 nights in Sep 2025 ### 8/10 Good #### takasi Sep 19, 2025 フロントのチェックイン時の説明が今一 足らない感じでした。 前回宿泊時よりは だいぶんよくなりました。 ##### takasi Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ORTIK Sep 19, 2025 ##### ORTIK Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Akira Sep 14, 2025 Disliked: Cleanliness, property conditions & facilities ##### Akira Stayed 1 night in Sep 2025 ### 8/10 Good #### Yukari Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2回目の利用ですが、今回も気持ち良く利用できました。ありがとうございました! ##### Yukari Stayed 1 night in Sep 2025 ### 6/10 Okay #### 風 Sep 13, 2025 Liked: Cleanliness, property conditions & facilities 昔ここに泊まった事があるのですがこの度来てとても綺麗で良くなってました。 また来たいと思います。 ただ到着早々お風呂に行くと刺青をした2人の男性入っていて、そこに他のお客様のお子様が大きな声でいた事に「うるさいっ!」と高圧的にものを言う場面がありました。 その親を含め何人かがお風呂を出ました。 刺青を入れてる方の入浴は控える様説明がないのが残念です。 ##### 風 Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Noriko Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食の種類が多く、地元食材も使ってあり、おいしいです。スタッフの方々の対応も親切丁寧で好感が持てます。 ##### Noriko Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Takahiro Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事会場は時間帯によっては混雑しますが、その他は快適に過ごせました。 ##### Takahiro Stayed 2 nights in Sep 2025 ### 8/10 Good #### jyun Sep 8, 2025 食道のバイキングで、どこに何があるか分からず迷った。 予め図に書いて、部屋に置いておいて欲しいです。 自分が食べたいものがどこにあるか、分かっていると即時が楽しめます。 ご飯がそこにあるか、お盆がどこにあるか分かりませんでした。 ##### jyun Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Keishi Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ラウンジのサービスがよく、 店員さんもすごく親切に対応してもらった ##### Keishi Stayed 1 night in Sep 2025 ### 6/10 Okay #### ?? Sep 7, 2025 ##### ?? 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