Piscine intérieure, piscine extérieure en saison, 10 h à 22 h, parasols

Hotel Monte Carlo Ocean City – Avis

3 out of 5
Hotel Monte Carlo Ocean City
216 N Baltimore Ave, Ocean City, MD

Avis

7,6

Bien

Note de 10 – Excellent, d’après 218 avis sur 589." "
Note de 8 – Bien, d’après 163 avis sur 589." "
Note de 6 – Acceptable, d’après 95 avis sur 589." "
Note de 4 – Médiocre, d’après 56 avis sur 589." "
Note de 2 – Terrible, d’après 57 avis sur 589." "

7,8/10

Propreté

8,0/10

Service et personnel

7,0/10

Commodités

7,4/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

MYHANH

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s very nice place to stay. Clean room; staffs are friendly. The check in time was too later for us (4:00pm)
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Sahelis

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was really nice! Hotel has 2 pools and a jacuzzi. Hotel was near the boardwalk and the beach. It was close to everything
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Jerrod

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Chris - General Manager a répondu le 26 mai 2024
Thank you Jerrod!

10/10 – Excellent

Keeley S.

Voyage de couple
Everything was nice. It was as it said it was on the website. It was a good room for a good price!
Séjour de 1 nuit en mai 2024
Chris - General Manager a répondu le 25 mai 2024
Thank you Keeley! We're so glad you enjoyed everything!

10/10 – Excellent

Terry

Points forts : État et installations de l’hébergement
The Employees were very accommodating
Séjour de 2 nuits en mai 2024
Chris - General Manager a répondu le 24 mai 2024
Thank you Terry! We're glad that our team was able to provide you with a great stay and experience!

10/10 – Excellent

Novia

Points forts : Commodités, état et installations de l’hébergement
Loved it front desk staff member was amazing ( nice young lady great energy -
Séjour de 1 nuit en mai 2024
Chris Braun - General Manager a répondu le 21 mai 2024
Thank you Novia! I'll pass your kind comments along to the front desk team. Hope to see you again!

10/10 – Excellent

Dawn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Chris Braun - General Manager a répondu le 21 mai 2024
Thank you Dawn!

10/10 – Excellent

Perry

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thank you for experience and I look forward to seeing you again
Séjour de 3 nuits en mai 2024
Chris - General Manager a répondu le 16 mai 2024
Thank you Perry! We look forward to seeing you on your next trip!

8/10 – Bien

Laura

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice being in the boardwalk. Parking situation is a little odd, but overall a good stay.
Séjour de 2 nuits en mai 2024
Chris - General Manager a répondu le 13 mai 2024
Hi Laura, we're glad you enjoyed everything!

10/10 – Excellent

Jamaica

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was helpful
Séjour de 2 nuits en mai 2024
Chris - General Manager a répondu le 13 mai 2024
Thanks Jamaica, we hope to see you again soon!

8/10 – Bien

Tammy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Chris - General Manager a répondu le 11 mai 2024
Thank you Tammy! Glad to see you had a great time with us!

8/10 – Bien

Sandra

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient to everything. Extremely close to events. Staff friendly and helpful. The only fault I could find, and this wouldn’t bother anyone who isn’t handicapped, is the toilet is too low, small bathroom, and beds are too high up.
Séjour de 4 nuits en mai 2024
Chris - General Manager a répondu le 9 mai 2024
Hi Sandra! I'm glad to see you had a great time with us! For future reference, we do have ADA rooms available which are fully accessible.

10/10 – Excellent

alica

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, état et installations de l’hébergement
Always have a good experience
Séjour de 2 nuits en mai 2024
Chris - General Manager a répondu le 7 mai 2024
Thank you Alicia! We hope to see you again to give you another great experience!

8/10 – Bien

laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Chris - General Manager a répondu le 4 mai 2024
Thank you Laura! We're glad you had a great time!

6/10 – Acceptable

pragati

Séjour de 1 nuit en avril 2024
Chris Braun - General Manager a répondu le 21 mai 2024
Hi Pragati! We always aim for a 5 out of 5, so I'd like to know more about what we could have done differently. I encourage you to share your comments with us.

8/10 – Bien

Rachel

Séjour de 1 nuit en avril 2024
Chris - General Manager a répondu le 19 mai 2024
Thank you Rachel, we're glad you had a great stay with us!

8/10 – Bien

Emily

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s nice and easy to find
Séjour de 1 nuit en avril 2024
Chris - General Manager a répondu le 29 avr. 2024
Thank you Emily! We hope to see you again in the future!

10/10 – Excellent

Brooke

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front Desk was great!!!
Séjour de 2 nuits en avril 2024
Chris - General Manager a répondu le 23 avr. 2024
Awesome! We hope to see you again soon!

10/10 – Excellent

Augusta

Very nice rooms ,
Séjour de 2 nuits en avril 2024
Chris - General Manager a répondu le 23 avr. 2024
Thank you Augusta! We hope to see you again in the future!

10/10 – Excellent

Maurice

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
NICE
Séjour de 1 nuit en avril 2024
Chris - General Manager a répondu le 17 avr. 2024
Thank you Maurice!

10/10 – Excellent

Denise, West Chester

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Anna at the front desk was wonderful. She was able to check us in a bit early and we were so grateful.
Séjour de 2 nuits en mars 2024
Chris - General Manager a répondu le 2 avr. 2024
We are so glad you had a great time with us! I'll pass along your kind words to Anna.

8/10 – Bien

Rachel

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Service & Area Amazing. Housekeeping needs improvement. Pillows were stained.
Séjour de 1 nuit en mars 2024
Chris - General Manager a répondu le 30 mars 2024
Thank you for your feedback! We're delighted you enjoyed our service and surroundings. We apologize for any inconvenience regarding housekeeping and stained pillows. Rest assured, we'll address these issues promptly.

10/10 – Excellent

roger

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Roof top pool. The parking is very very tight and limited.
Séjour de 1 nuit en mars 2024
Chris - General Manager a répondu le 26 mars 2024
We're glad you enjoyed your stay with us Roger! We hope to see you again in the future!

10/10 – Excellent

samuel j

Séjour de 1 nuit en mars 2024
Chris - General Manager a répondu le 26 mars 2024
Thank you Samuel!

10/10 – Excellent

Thandi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Chris - General Manager a répondu le 26 mars 2024
Thank you Thandi

10/10 – Excellent

Dameeshia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Chris - General Manager a répondu le 26 mars 2024
Thank you Dameeshia! We are glad you enjoyed your stay!

2/10 – Terrible

Noah

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 2 nuits en mars 2024
Chris - General Manager a répondu le 21 mars 2024
Noah,I extend my sincere apologies for any inconvenience experienced during your recent stay. Upon thorough examination of the details outlined in your folio, it has come to our attention that our team was strictly adhering to the regulations and guidelines mandated by the Americans with Disabilities Act (ADA). These regulations necessitate that service animals remain attended to at all times while on hotel premises.Please know that we deeply value your feedback and strive to ensure that all guests' experiences are in accordance with both legal requirements and our commitment to providing exceptional service. Should you have any further concerns or require clarification, please do not hesitate to reach out to us directly.

10/10 – Excellent

Daniel, Lodi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
Chris - General Manager a répondu le 8 déc. 2023
Thank you Daniel!

10/10 – Excellent

Martha

Séjour de 3 nuits en septembre 2023
Chris - General Manager a répondu le 21 nov. 2023
Thank you Martha!

10/10 – Excellent

Alexandra

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 29 oct. 2023
Thank you Alexandra!

2/10 – Terrible

Tanja

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had stayed at 3rd St city location from 10/20/23 - 10/22/23 - our experience will not have us returning. To start we called to ask if we could get a parking pass for prior to check in, no issue there. When we arrived the desk clerk said our room was ready if we just wanted to go in early. Sounded good, however she then tell us, after checking in that there was a $25 early check in fee. She never mentioned that prior and sort of left us stuck for it, as at this point by husband was already bringing in our things. (misleading). We got to the room and unload and the tv didn't turn on and the hall smelled horrible of weed. We called to the desk. A man came up quickly (good thing) and sprayed the hall and found the remote was bad for the tv. He turned on the tv and there were 2 lines going from top to bottom. We pointed it out and he shrugged his shoulders and left. So tv was crappy the entire time. The pictures on the walls were all gross and dirty, as well as the windows. There was also gross random splatter on the walls randomly. The shower - squeeled super loud and the hot tub...useless...took about an hour to fill and then the jets weren't working right, included one that was completely broken and shot water all over the place. On top of all that, we had to go down to the desk as they didn't leave wash clothes or hand towels. Oh - the fridge - had a piece broken on the inside and didn't work. Overall - horrible experience. The front desk on the way out just said that she c
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 23 oct. 2023
Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you faced during your visit, as this falls below our usual standards of service. Your concerns have been shared with our team, and we will be addressing these issues to ensure they are not repeated in the future. We also do advertise the early check-in fee of 25 through all of our confirmations and pre-arrival communications. We appreciate you bringing these matters to our attention, and we hope you will consider giving us another chance to provide you with a more pleasant experience on your next visit.

10/10 – Excellent

Merlyn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 23 oct. 2023
Thank you Merlyn! We hope to see you again soon!

10/10 – Excellent

mark

Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 31 oct. 2023
Thanks Mark! We're glad you enjoyed everything!

8/10 – Bien

gilbert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
CLAEN ROOMS BATHROOM SMALL BUT CLEAN AND GREAT SHAMPOO AND CONDITIONERS.VERY CLOSE TO BOARDWALK
Séjour de 3 nuits en octobre 2023
Chris - General Manager a répondu le 21 oct. 2023
Thank you Gilbert! We're so glad you enjoyed your time with us and the boardwalk!

6/10 – Acceptable

Aimee

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
The front desk person was unfriendly and short. There was no hand soap in the bathroom and the body wash container was empty so we had no means to wash our hands after using the toilet. The parking lot was across the street which would have fine except for the flooding on the side of the road which caused you to get splashed from the cars driving.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 20 oct. 2023
Hi AImee, I apologize that the room was not fully stocked. We have plenty of extra and would have been happy to have refilled any containers for you. Hopefully, you give us another opportunity to give you a most pleasant stay with us in the future.

8/10 – Bien

Hector

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 19 oct. 2023
Thank you Hector!

4/10 – Médiocre

MacKennon

Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 7 nov. 2023
MacKennon, we are sorry if we did not meet your expectations and would love to know more about your experience. We hope you revisit us in the future so we can provide you with a more pleasant stay!

8/10 – Bien

Reginald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 17 oct. 2023
Thank you Reginald, we are glad you enjoyed your time with us!

10/10 – Excellent

joseph corbett

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 16 oct. 2023
Thank you Joseph!

10/10 – Excellent

Jaycee, Greenville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 16 oct. 2023
Thank you Jaycee!

6/10 – Acceptable

Tiffany

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités
Hotel rooms are very spacious but the room need some maintenance. Hotel do not have a rooftop pool and 5th and 6th floors are closed. Game room was not open. Overall we felt safe and the boardwalk was a 5 minute walk.
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 16 oct. 2023
Hi Tiffany! We are glad you enjoyed your stay! Our 5th floor has guest rooms on it and is never closed, and our 6th floor is the rooftop. The rooftop is still open, however, our rooftop pool is closed for the season. Our game room operates on the same hours as the indoor pool and can be accessed from both the indoor pool, and the parking lot.

10/10 – Excellent

sean

Voyage en famille, Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Location and nice clean rooms
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 14 oct. 2023
Thank you Sean! We hope to see you again in the future!

6/10 – Acceptable

Michele

Points forts : Propreté
Points faibles : Confort de la chambre
Mattress terrible
Bed was like sleepi g on plywood
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 9 oct. 2023
Michele, I apologize that you were not comfortable with the mattress, they were just replaced over the winter.

6/10 – Acceptable

Diana

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en octobre 2023
Chris - General Manager a répondu le 10 oct. 2023
Thank you Diana!

10/10 – Excellent

Talha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 10 oct. 2023
Thank you Talha! We're glad you enjoyed everything!

10/10 – Excellent

Ronald

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very nice.
Séjour de 2 nuits en octobre 2023
Chris - General Manager a répondu le 8 oct. 2023
Thank you, Ronald, we hope to see you again soon!

10/10 – Excellent

Wagner

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 6 oct. 2023
Thank you Wagner!

8/10 – Bien

robynlynn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 4 oct. 2023
Thank you Robynlynn, we're glad you enjoyed everything!

10/10 – Excellent

Christina

Séjour de 4 nuits en septembre 2023
Chris - General Manager a répondu le 22 oct. 2023
Thanks Christina! Glad you had a great time with us!

10/10 – Excellent

Nicole

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful stay! Roof deck was a huge plus! Clean, large room with a balcony.
Séjour de 1 nuit en octobre 2023
Chris - General Manager a répondu le 2 oct. 2023
Thanks Nicole! We hope to see you again in the future!