Title: Araliya Green Hills - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty A serene city center hideaway combining history and nature, where travelers can enjoy aromatherapy treatments before dining at two distinctive restaurants ![Super Deluxe Room | Balcony](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/79d24a38.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fountain](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/f344b0ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/173b673f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 18 per person)](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/599856a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | View from room](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/1111998d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Araliya Green Hills, in the city's heart, blends historic charm and natural beauty. Travelers can book spa treatments, dine at two restaurants, or relax with coffee while enjoying garden or rooftop terrace views. 7.4 Good ## Popular amenities - Pool - Bar - Breakfast available - Gym - Spa - Room service ## Room options ### Check availability for these dates # Tonight [Sep. 29 - Sep. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 30 - Oct. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/ba9089b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Separate sitting area Soundproofed Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding - 301 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/c7fae455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Separate sitting area Soundproofed Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Royal Studio](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/ddadc45a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Studio ### Highlights Separate sitting area Soundproofed Heating Connecting rooms available Flat-screen TV Down duvet Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 Double Bed ![Presidential Room, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/2dd054cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Private hot tub Heating Connecting rooms available Free cribs/infant beds - 667 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-Araliya-Green-Hills-Hotel.h11940949.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-Araliya-Green-Hills-Hotel.h11940949.Hotel-Information) ## About the area Located in Nuwara Eliya, Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty is in the city center and in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Victoria Park. Traveling with kids? Consider Pedro Tea Factory and Hakgala Botanic Gardens. Explore all the area has to offer with ecotours, cave exploring, and mountain biking. [Visit our Nuwara Eliya travel guide](https://www.expedia.ca/Nuwara-Eliya.dx690999121335304192) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.96664%2C80.76463&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cQkqGHQwLflJoyMEQ4of1azCCWw=) No: 10, Glenfall Road, Nuwara Eliya, Central, 22200 ### What's nearby - Nuwara Eliya Golf Club - 10 min walk - 0.9 km - Assemblies of God Church Nuwara Eliya - 13 min walk - 1.1 km - Lake Gregory - 18 min walk - 1.6 km - Pedro Tea Factory - 6 min drive - 4.0 km - Lover's Leap Waterfall - 6 min drive - 3.7 km ### Restaurants - ‪Barista - ‬11 min walk - ‪Indian Summer Restaurant - ‬3 min drive - ‪Grand Hotel - ‬6 min walk - ‪Cafe Noshers - ‬19 min walk - ‪Milano Restaurant - ‬12 min walk ## About this property ### Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty Luxury family-friendly hotel in the city center Take advantage of an attached winery, a terrace, and a coffee shop/cafe at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas. Other perks at this hotel include: - An indoor pool and a children's pool - Free self parking and valet parking - Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge) - A banquet hall, a 24-hour front desk, and concierge services Room features All 160 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Extra amenities include: - Bathrooms with jetted tubs and rainfall showers - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and electric kettles ## Similar properties ![Daily buffet breakfast (USD 20 per person)](https://images.trvl-media.com/lodging/20000000/19550000/19542000/19541972/727257a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Araliya Green City - Your Gateway to Everything in Nuwara Eliya Nuwara Eliya - Pool - Spa - Kids pool - Parking included 7.8 Good 28 reviews CA $140 CA $186 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=19541972&PinnedHotelID=19541972&HadPinnedHotel=true®ionId=-1&adults=2) ![Extra beds](https://images.trvl-media.com/lodging/5000000/4040000/4031800/4031757/827cfbc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing St. Andrew's Nuwara Eliya - Parking included - Free WiFi - Restaurant - Breakfast available 7.6 Good 132 reviews CA $138 CA $181 total includes taxes & fees Oct 2 - 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Budget friendly Hotel- Where you find stunning 360 panoramic view of Nuwara Eliya Nuwara Eliya - Pool - Spa - Kids pool - Parking included 8.0 Very good 19 reviews CA $110 CA $147 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=54036211&PinnedHotelID=54036211&HadPinnedHotel=true®ionId=-1&adults=2) ![Billiards](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/0984ad97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heritance Tea Factory Kandapola - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 248 reviews CA $220 CA $297 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1610000/1602600/1602583/c852919e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Nuwara Eliya - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 183 reviews CA $233 CA $308 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1602583&PinnedHotelID=1602583&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/30000000/29030000/29024700/29024680/c7115696.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Golden Ridge Hotel Nuwara Eliya - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 23 reviews CA $304 CA $401 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=29024680&PinnedHotelID=29024680&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Suite, Multiple Beds, Jetted Tub, Lake View | View from room](https://images.trvl-media.com/lodging/49000000/48400000/48392700/48392633/7cd581f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Turf Nuwara Eliya - Parking included - Free WiFi - Restaurant - Laundry 8.8 Excellent 16 reviews CA $89 CA $118 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=48392633&PinnedHotelID=48392633&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Triple Room, Lake View | Balcony](https://images.trvl-media.com/lodging/17000000/16240000/16233500/16233493/b2630331.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenus Boutique Villa Nuwara Eliya - Parking included - Free WiFi - Restaurant - Gym 9.0 Wonderful 49 reviews CA $80 CA $105 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=16233493&PinnedHotelID=16233493&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - Snack bar/deli ### Things to do - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa - Gym - Helicopter/airplane tours - Indoor pool - Sauna - Steam room - TV in common areas - Winery ### Family friendly - Babysitting (surcharge) - Children's pool - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 2 meeting rooms - 24-hour business center - Computer station - Conference center (7,000 square feet of space) ### Outdoors - Garden - In the mountains - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Hardwood flooring in room - No elevator ### More - 1 building - 4 floors - Banquet hall - Built in 2013 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Connecting rooms available - Desk - Heating - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11:00 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: USD 70.00 - New Year's Eve (December 31) Gala Dinner per child: USD 35.00 (from 5 to 10 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 18 per person - Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Araliya Green Hills Hotel Nuwara Eliya Araliya Green Hills Hotel Araliya Green Hills Nuwara Eliya Araliya Green Hills Araliya Green Hills Hotel ## Frequently asked questions ### Does Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty? > As of Sept 29, 2025, prices found for a 1-night stay for 2 adults at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty on Oct 5, 2025 start from CA $126.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nuwara-Eliya-Hotels-Araliya-Green-Hills-Hotel.h11940949.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty? > Self parking and valet parking are free at this property. ### What time is check-in at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty? > Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty? > Check-out is at noon. ### Where is Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty located? > This family-friendly Nuwara Eliya hotel is located in the mountains, within a 15-minute walk of Victoria Park and Nuwara Eliya Golf Club. Galway Forest Reserve and Lake Gregory are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 13 6 - Okay 4 4 - Poor 5 2 - Terrible 3 ### 8.2/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Kanchana May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel, with good food, great service ##### Kanchana Stayed 1 night in May 2023 ### 10/10 Excellent #### Jennifer Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home ##### Jennifer Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Radhika Jan 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was okay. But the bathroom was gross. It smelled. And the shower head sprayed water everywhere. The worst thing about the hotel was that it was soooo loud. There was an annoying loud noise outside our window, the whole night! And also this buzzing sound from inside the hotel, we were on the same floor as the pool—maybe there. I couldn’t figure it out. But I couldn’t sleep all night! ##### Radhika Stayed 1 night in Jan 2025 ### 4/10 Poor #### Verified traveller Jul 6, 2023 Disliked: Staff & service #### Physical plant is okay, but service is terrible The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff. There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night. ##### Verified traveller Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Mahmood Apr 17, 2025 ##### Mahmood Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sanjeewa Nov 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sanjeewa Stayed 1 night in Oct 2024 ### 8/10 Good #### Verified traveller Mar 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Mar 2022 ### 8/10 Good #### Verified traveller Jan 15, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again . ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### MANEA Jan 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MANEA Stayed 3 nights in Jan 2020 ### 8/10 Good #### Angie Mui Gek Jan 2, 2020 Liked: Cleanliness, staff & service, room comfort Property was nice. Wifi was slow. Service is slow too ##### Angie Mui Gek Stayed 2 nights in Dec 2019 ### 4/10 Poor #### SH Dec 31, 2019 Disliked: Property conditions & facilities would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready. ##### SH Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Sundararaj Dec 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Good Exciting ##### Sundararaj Stayed 1 night in Dec 2019 ### 4/10 Poor #### Michelle Dec 29, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Do not recommend The hotel was clean and tidy but the service left much to be desired. We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up. There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water. We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around. While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available. ##### Michelle Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Lakshitha,F, Kandy Dec 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I returned to Araliya Green Hills Hotel after our very pleasant first stay back in 2018. The staff is very friendly and helpful in every way possible and they try their best to make your stay a very pleasant one. The rooms are super clean and tidy and the food is amazing. There’s a huge variety of food to choose from, not to forget the great variety of artisanal teas. A special thanks goes to Mr. Sampath (F&B manager), Mr. Pavindu (Chef) and Mr. Krishnan (server) for making our stay a very memorable one. Five stars from the Fernandos! Keep up the good work! ##### Lakshitha,F Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Oct 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Probably new property that's why they are trying recover cost with different ways. I booked through expidia with full details of the guests for whom the room was booked. On my arrival it was told to me that I have to pay additional 18 USD as child meal was not included in the price. I failed to understand how it happened? Never heard any where this kind of system. On the basis of age and the number the of the guests the price was quoted but they further collected additional USD 18 from me. So, at the time of booking please double check about everything otherwise any one may end up paying extra amount. ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### P P Mar 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel & great service The hotel was really good and service was acceptional from the reception staff. The room nice, however the view was facing another hotel and court yard, so you couldn’t look out of the window to admire the views. Also the hearing in the room wasn’t all that it kept cutting off every 5 minutes and coming back on as it was really cold that evening and I was suffering from a cold it would have been nice to be in a warm room. ##### P P Stayed 1 night in Mar 2019 ### 8/10 Good #### Bruce Mar 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful gardens at and surrounding this hotel. Overall, this hotel was great. The rooms were clean, has a nice small heated pool, and great fitness area. Large selection of food at breakfast, overall good options. Staff is very friendly throughout the hotel. My spouse had a good massage, unfortunately my experience at the spa was not very good. Nearby, there are some beautiful gardens at Victoria Park as well as a small one hear and at the Grand Hotel behind this hotel. Waterfall, botanical gardens and several tea plantations an easy drive from the hotel, however the drive to get to Neuwara Eliya is not for the faint of heart. Good wifi at the hotel but a few random short power outages during our stay. ##### Bruce Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Saleh, Kuwait Aug 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had a good experience . Everything was more than i expect ##### Saleh Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Lakshitha, Little Rock, AR. Jul 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice hotel that was a home away from home. The hotel staff was very friendly and courteous from day one. The food selection was very good and our room was very clean. Any of our requests to the front office was handled immediately. Mr. Manoj Raj at the dining area was so friendly and helpful to us and made our breakfast and dinner a very pleasant experience. I am sure the other hotel staff members are the same. All in all, it was a very enjoyable experience for my wife and I and I recommend this hotel to anyone looking for a getaway to enjoy peace and tranquility in the hill country. ##### Lakshitha Stayed 1 night in Jun 2018 ### 6/10 Okay #### Debashis, Singapore Apr 3, 2018 Liked: Cleanliness, staff & service #### Hotel Close to the City-Sri Lankan Experience We reached the hotel in the late evening by our van.Staff in the hotel geeted us and served hot chocolate.I would rather prefer a very strong tea as Nuwara Eliya tea is famous as the tea grown at high mountain.We booked a super deluxe room and it was in 2nd floor.The room was clean but the interior was quite old fashioned.Bathroom was very neat and clean.We stayed 2 night in that hotel.Though the breakfast had a quite variety and we tried most of them but could not get a feeling of Sri Lankan food.However the I liked sambal and sambar (made of fresh vegetables) very much.We ordered room service and the foid was horrible though they served well.It is nicely located to reach city and to other areas but we felt the money we spent for two night is not of worth.I would still recommend this hotel if somebody is staying for one night.They need to be competitive in relation to the pricing.Improvement needed for the breakfast.I forgot to mention the banana cake was a bit hard and felt like not fresh. ##### Debashis Stayed 2 nights in Mar 2018 ### 8/10 Good #### Verified traveller Jan 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hervorragendes Abendessen und guter Service im Restaurant. Das Restaurant ist aber leider im Untergeschoss und daher vom Ambiente nicht wirklich schön. ##### Verified traveller Stayed 1 night in Jan 2018 ### 6/10 Okay #### Abdulrahman Jan 7, 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Good location with bad services Good location and well behaved staff The hotel is very expensive compared to quality of services . I would rate it 3 star level. The bed is not comfortable and the toilet is very old fashion. The breakfast and dinner was not up to my expectations ##### Abdulrahman Stayed 1 night in Jan 2018 ### 8/10 Good #### Verified traveller Jan 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dhal Great! ##### Verified traveller ### 8/10 Good #### TALAL SAEED Dec 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### فندق رائع إقامة جميلة الفطور والعشاء كان بوفيه رائع جدا الغرف صغيرة نوعا ما لكن مستواها ممتاز واغلف فنادق نوراليا صغيرة ##### TALAL SAEED Stayed 3 nights in Nov 2017 ### 10/10 Excellent #### couple, Toulouse Jul 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel agréable et personnel accueillant. Salle de Chambre claire calme confortable et spacieuse. Personnel accueillant. Salle de sport et piscine. Petit déjeuner copieux et savoureux. ##### couple Stayed 1 night in Jul 2017 ## Expedia's Latest Trends ### Hotels > [98 Acres Resort & Spa](https://www.expedia.ca/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Cabin Rentals Jasper](https://www.expedia.ca/Jasper-Cabins.d10578-aaCabins.Travel-Guide-Accommodation) > > [FOX JAFFNA by Fox Resorts](https://www.expedia.ca/Jaffna-Hotels-FOX-JAFFNA-By-Fox-Resorts.h17399149.Hotel-Information) > > [River Rock Casino Resort](https://www.expedia.ca/Vancouver-Hotels-River-Rock-Casino-Resort.h4810562.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Mere Hotel](https://www.expedia.ca/Winnipeg-Hotels-Mere-Hotel.h6421512.Hotel-Information) > > [Rocky Crest Golf Resort](https://www.expedia.ca/Parry-Sound-Hotels-Rocky-Crest-Golf-Resort.h52902.Hotel-Information) > > [Hotels in Boston](https://www.expedia.ca/Boston-Hotels.d178239.Travel-Guide-Hotels) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Royalton Grenada, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/St-Georges-Hotels-Royalton-Grenada-Resort-And-Spa-All-Inclusive.h36774395.Hotel-Information) > > [W San Francisco](https://www.expedia.ca/San-Francisco-Hotels-W-San-Francisco.h287112.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.ca/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Weligama Bay Resort](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Resort.h1487820.Hotel-Information) > > [Cheap Hotels in Bangor](https://www.expedia.ca/Bangor-Hotels-Cheap-Hotels.0-0-d6050918-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Shangri-La Hambantota](https://www.expedia.ca/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Toronto (YYZ) to Indore (IDR)](https://www.expedia.ca/lp/flights/yyz/idr/toronto-to-indore) > > [Flights from Toronto (YYZ) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yyz/yxx/toronto-to-abbotsford) > > [Flights from Montreal (YUL) to Cartagena (CTG)](https://www.expedia.ca/lp/flights/yul/ctg/montreal-to-cartagena) > > [Flights from Seattle (SEA) to Cassidy (YCD)](https://www.expedia.ca/lp/flights/sea/ycd/seattle-to-nanaimo) > > [Flights from Delhi (DEL) to Regina (YQR)](https://www.expedia.ca/lp/flights/del/yqr/delhi-to-regina) > > [Flights from Toronto (YYZ) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/yyz/amd/toronto-to-ahmedabad) > > [flights from providenciales intl airport](https://www.expedia.ca/lp/airports/pls/flights-from-providenciales-intl-airport) ### Cars > [Hertz Car Rentals In West Edmonton](https://www.expedia.ca/Hertz-Car-Rentals-In-West-Edmonton.d553248635921598818-c40.Car-Rental-Guide-Suppliers) ### Packages > [Death Valley National Park](https://www.expedia.ca/Death-Valley-National-Park-California.d6025870.Vacation-Attraction) > > [Argentina Vacations](https://www.expedia.ca/Argentina.d8.Destination-Travel-Guides) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Europe Vacations](https://www.expedia.ca/Europe.d6022967.Destination-Travel-Guides) ### General > [Visit Cocoa Beach](https://www.expedia.ca/Cocoa-Beach.dx6549) > > [Visit Downtown Vancouver](https://www.expedia.ca/Vancouver-Downtown-Vancouver.dx6058432)