Title: The Crystal Luxury Bay Resort Nusa Dua - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=17291792&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Crystal Luxury Bay Resort Nusa Dua Families unwind at this Bali resort with two pools, spa treatments, and childcare services, allowing parents quiet moments before breakfast. ## Photo gallery for The Crystal Luxury Bay Resort Nusa Dua ![Poolside bar - The Crystal Luxury Bay Resort Nusa Dua (Nusa Dua)](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/e8b8465e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail - The Crystal Luxury Bay Resort Nusa Dua (Nusa Dua)](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/4fee5454.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Crystal Luxury Bay Resort Nusa Dua (Nusa Dua)](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/634edd58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - The Crystal Luxury Bay Resort Nusa Dua (Nusa Dua)](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/78e1b9e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Bay View - The Crystal Luxury Bay Resort Nusa Dua (Nusa Dua)](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/710b5087.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Crystal Luxury Bay Resort Nusa Dua offers views of Bali's clear waters and a welcoming atmosphere, ideal for family travel. Enjoy two poolside bars, Le Crystal spa, a peaceful garden, Mangroves restaurant with local and international dishes, and in-room WiFi. ## Reviews 6.8 ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Jacuzzi Suite Pool View ![Jacuzzi Suite Pool View | Private spa tub](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/545c7417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jacuzzi Suite Pool View ### Highlights Balcony or patio Soundproofed Private plunge pool Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains - 516 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Crystal Suite ![Crystal Suite](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/7725a406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crystal Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV - Bay view - 818 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Loft Suite with Jacuzzi ![Family Loft Suite with Jacuzzi | Living area](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/3286e047.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Loft Suite with Jacuzzi ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Private plunge pool Air conditioning Free cribs/infant beds Refrigerator - Bay view - 1195 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Twin Bed ### View all photos for 2BR Penthouse Diamond ![2BR Penthouse Diamond | Living area](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/7b1f9032.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2BR Penthouse Diamond ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cribs/infant beds Kitchen - Ocean view - 1194 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Deluxe Pool View ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/ab9fdf48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool View ### Highlights Balcony or patio Soundproofed Air conditioning LCD TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Pool View ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/65020055.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool View - Sleeps 2 ### View all photos for Deluxe Bay View ![Deluxe Bay View](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/710b5087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Bay View ### Highlights Balcony or patio Soundproofed Air conditioning LCD TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - Bay view - 356 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/2a15082d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - City view - 356 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Room ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/d0b7963a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Deluxe Bay View ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/663def14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Bay View - Sleeps 2 ### View all photos for Jacuzzi Suite Pool View ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/b426e1aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jacuzzi Suite Pool View - Sleeps 2 ### View all photos for Family Loft Suite With Jacuzzi ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/3150a42a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Loft Suite With Jacuzzi - Sleeps 4 ### View all photos for Crystal Suite ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/518aa5f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crystal Suite - Sleeps 2 ### View all photos for 2BR Penthouse Diamond ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/336e3587.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2BR Penthouse Diamond - Sleeps 4 ### View all photos for 3BR Penthouse Emerald ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/18000000/17300000/17291800/17291792/2ebda143.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3BR Penthouse Emerald - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNusa-Dua-Hotels-The-Crystal-Luxury-Bay-Resort-Nusa-Dua.h17291792.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNusa-Dua-Hotels-The-Crystal-Luxury-Bay-Resort-Nusa-Dua.h17291792.Hotel-Information) ## About the area By Pass Ngurah Rai, a neighborhood in Nusa Dua, is home to The Crystal Luxury Bay Resort Nusa Dua. Bali National Golf Club and Benoa Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nusa Dua Beach and Garuda Wisnu Kencana Cultural Park. Puja Mandala and Bali Nusa Dua Convention Centre are two other places to visit that come recommended. [Visit our Nusa Dua travel guide](https://www.expedia.ca/Nusa-Dua.dx9278) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.78698%2C115.20740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V6704Fb9kgHSzjet2pfvDFnkUp4=) Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali, 80363 ### What's nearby - ![Pura Padmasana Puja Mandala Temple. Nusa Dua, Bali . Indonesia, Shutterstock ID 121024336, Purchase Order: SP-2089, Order Number: SP-2089 Hotels.com Go Guide, Client/Licensee: Hotels.com, Other: Lee B](https://images.trvl-media.com/place/6227033/480f152e-63b5-4d38-9fac-bd42954a9ff0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puja Mandala 5 min drive \- 4.2 km - ![Nusa Dua Beach which includes a sandy beach and tropical scenes](https://images.trvl-media.com/place/6074960/e6982f88-be99-4f32-b5d1-11d439d6dfe7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nusa Dua Beach 5 min drive \- 4.6 km - ![#garudawisnukencana and #sunset](https://images.trvl-media.com/place/8956/5aa132e4-a5f3-42f3-bd1b-91970cbbb6c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Garuda Wisnu Kencana Cultural Park 10 min drive \- 9.2 km - Veteran's Monument 2 min drive \- 2.0 km - Jagatnatha Temple 4 min drive \- 3.9 km ### Getting around - Ngurah Rai Intl. Airport (DPS) 16 min drive ### Restaurants - Graha Kitchen 13 min walk - Smaranala 3 min drive - Warung Babi Guling Rahayu 7 min walk - Rustic Eatery 2 min drive - Mangroves Cafe 2 min walk ## About this property ### The Crystal Luxury Bay Resort Nusa Dua Upscale family-friendly hotel near Puja Mandala Located close to Bali Nusa Dua Convention Centre and Bali International Convention Center, The Crystal Luxury Bay Resort Nusa Dua provides an airport shuttle, 2 poolside bars, and a terrace. Indulge in a massage at Le Crystal, the onsite spa. The on-site local and international cuisine restaurant, Mangroves, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Supervised childcare (surcharge), a ballroom, and a front-desk safe Room features All 214 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. More amenities include: - Free toiletries and hair dryers - LCD TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/6000000/5300000/5299100/5299083/8e6c7671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Bali Nusa Dua Siligita - Pool - Spa - Kids pool - Parking included 7.6 Good 291 reviews CA $56 CA $68 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=5299083&PinnedHotelID=5299083&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1010000/1000700/1000670/9fd4d440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plagoo Holiday Hotel Mumbul - Pool - Breakfast included - Spa - Kids pool 7.6 Good 31 reviews CA $45 CA $56 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1000670&PinnedHotelID=1000670&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8310000/8308600/8308523/546c6624.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bali Relaxing Resort & Spa Tanjung Benoa - 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Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=18981102&PinnedHotelID=18981102&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/98000000/97520000/97511500/97511440/ac0bb3a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anagata Hotels and Resorts Tanjung Benoa - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 5 reviews CA $44 CA $54 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=97511440&PinnedHotelID=97511440&HadPinnedHotel=true®ionId=-1&adults=2) ![Sunrise Bay View Suite | View from room](https://images.trvl-media.com/lodging/75000000/74450000/74441800/74441761/ec101a16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunrise Aventus Hotel Nusa Dua By Pass Ngurah Rai - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 4 reviews CA $31 CA $39 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=74441761&PinnedHotelID=74441761&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/93000000/92770000/92763500/92763433/f700ec55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mana Villas Nusa Dua Sawangan - Pool - Kitchen - Pet friendly - Parking included 8.0 Very good 8 reviews CA $94 CA $114 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=92763433&PinnedHotelID=92763433&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78780000/78774700/78774674/4fbca97c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Graha Socio Hotel Nusa Dua By Pass Ngurah Rai - Pool - Kids pool - Parking included - Free WiFi CA $52 CA $113 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=78774674&PinnedHotelID=78774674&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa 2 Bedrooms, Private Pool, Fast Wifi | Living area](https://images.trvl-media.com/lodging/26000000/25030000/25022700/25022628/9b7e0b5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Miracle Villas Nusa Dua Kampial - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 42 reviews CA $123 CA $149 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=25022628&PinnedHotelID=25022628&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=17291792&PinnedHotelID=17291792&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17291792,5299083,1000670,8308523,111885541) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children - 2 poolside bars - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Mangroves ### Things to do - 2 outdoor pools - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa - Gym - Hot tub - Library - Playground ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Free pool cabanas - Garden - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Hot tub - In-room massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Hardwood flooring in room - No elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk (28 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 7 floors - Ballroom - Banquet hall - Built in 2016 - Mediterranean architecture - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:30 AM Early check-in subject to availability An early check-in fee will be charged Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 11 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 450000.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 450000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms ### Property is also known as Crystal Luxury Bay Resort Nusa Dua Crystal Luxury Bay Resort Crystal Luxury Bay Nusa Dua Crystal Luxury Bay The Crystal Nusa Dua Nusa Dua The Crystal Luxury Bay Resort Nusa Dua Hotel The Crystal Luxury Bay Resort Nusa Dua Nusa Dua The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua ## Frequently asked questions ### Does The Crystal Luxury Bay Resort Nusa Dua have a pool? ### Is The Crystal Luxury Bay Resort Nusa Dua pet-friendly? ### How much is parking? ### What time is check-in at The Crystal Luxury Bay Resort Nusa Dua? ### What time is check-out at The Crystal Luxury Bay Resort Nusa Dua? ### Does The Crystal Luxury Bay Resort Nusa Dua provide a shuttle to the airport? ### Where is The Crystal Luxury Bay Resort Nusa Dua located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Crystal Luxury Bay Resort Nusa Dua Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.2 Location ### 8.0 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 16 8 - Good 18 6 - Okay 9 4 - Poor 12 2 - Terrible 7 ## Reviews ### 8/10 Good #### Jason Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For what we paid it was good value near where we needed to be for an event, Staff are very friendly and helpful especially in the kitchen, overall not a bad stay ##### Jason Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Muhammad Apr 27, 2025 Liked: Staff & service Disliked: Cleanliness Breakfast was nice,staff and propery was nice but bed sheets and chairs having stains all around cleaning needs a lot of improvement. ##### Muhammad Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Gregory Sep 3, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing ##### Gregory Stayed 6 nights in Aug 2023 ### 8/10 Good #### George May 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For $80 a night with brekfast great value. Beautiful view of Benoa Sea from rooftop pool spoilt by rotting facade. Whole pool area needs lots of TLC Pool both roof & below are clean ang large. But again roof was probably used for weddings and parties/functions but I doubt anyone can use it for that now. Gym - what a joke Treadmill Broken Cross Trainer Broken Bike Bike barely usable multoifunction machine is falling apart. But The Chrstal channel shows beautiful pool and great gym - obviously many years ago. But again for $80 the room was great, room service first class, breakfast good, staff great. ##### George Stayed 14 nights in Apr 2025 ### 8/10 Good #### Karin Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Had a pretty decent 2 nights stay. ##### Karin Stayed 2 nights in Jul 2023 ### 8/10 Good #### Maxine Oct 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants ##### Maxine Stayed 6 nights in Sep 2022 ### 2/10 Terrible #### Kinjal May 12, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Wouldn't recommend this place to anyone ..bad service, dirty rooms, pool closes at 6pm..breakfast was horribe didnt even have butter NOTHING like the pictures you see as they have advertisied it. Not a good place to stay.very disappointed ##### Kinjal Stayed 8 nights in May 2025 ### 2/10 Terrible #### Meenu Marie Sep 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities This was the worst hotel I stayed at so far ##### Meenu Marie Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Darcy Aug 5, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Expedia and this resort should be ashamed. The pictures on the booking site were taken probably 20 years ago and the resort is a mess,we attempted to cancel within hours of booking and were refused a refund or assistance from expedia and the resort itself. We willnever use expedia again and have advised all people we know about this experience. Disgraceful!!! ##### Darcy Stayed 11 nights in Jul 2025 ### 2/10 Terrible #### Janitha Dec 26, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Does NOT represent 5stars at all. Worse hotel stay we ever done. Broken taps, toilets, dirty everywhere with bad odour. Need a major renovation over all. Please do not promote this any overseas visitors.thanks ##### Janitha Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Joshua Aug 28, 2022 Liked: Staff & service Disliked: Property conditions & facilities The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all. ##### Joshua Stayed 6 nights in Aug 2022 ### 4/10 Poor #### Verified traveller Jan 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Varishna Jul 29, 2024 Disliked: Cleanliness In de basis mooi penthouse maar qua hygiene en onderhoud heeft het hotel een slechte staat en heeft het veel aandacht nodig. Het personeel is niet zo vriendelijk als we gewend zijn in Bali. Er hing een nare geur in de lobby, bij het restaurant en in de hal. Zwembad beneden was prima, maar het bad op de rooftop was unsupervised en de bar was gesloten. Hotel heeft geen travel desk. Geen vier-sterrenhotel. ##### Varishna Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Verified traveller Apr 12, 2022 Disliked: Staff & service, property conditions & facilities #### Not worth Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS. ##### Verified traveller Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Verified traveller Jul 7, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best five star hotel I ever stayed. ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jan 15, 2020 Disliked: Cleanliness, amenities I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined. ##### Verified traveller Stayed 7 nights in Dec 2019 ### 8/10 Good #### Verified traveller Jan 5, 2020 Liked: Property conditions & facilities 今回無料でスイートにアップグレードしていただけました。窓口のスタッフの方々は、英語があまり得意でない私にとても親切に対応していただけました。ここまでは120点なのですが、とても残念だったのは、他のアジアのある国の大人数のお客達が毎日とても騒々しく、朝食の場所や公共の場所でのマナーが悪く、あまりリラックスできなかったことです。仕方のない事ですが、ホテルの給仕のスタッフなどもとても疲れているように見えて、気の毒になりました。 ##### Verified traveller Stayed 3 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Jan 4, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very disappointed with stay! Staff lacking. No clear process with basic room service ect! Menus lacking basic Include nye all you can eat and drink ended up with Bali belly nye day photos on site doses not clearly display property! Very cleaver photography! Very disappointed! ##### Verified traveller Stayed 5 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Dec 31, 2019 #### 3 stjerner Fik ikke det værelse som vi skulle have til at starte med hvilket var et 2 værelses penthouse. Første efter klage og et opkald til hotels.com blev der rettet op. Synes det er uacceptabelt at de til at starte med påstod at der ikke var privat svømmebassin i penthouse selvom det stod i reservationen. Så fik et andet værelse første nat og blev opgraderet dagen efter. Hotellet trænger et at blive renoveret. Beliggenheden er ikke god. Derudover stinker hver eneste dag af kloak lugt. Det er ikke overdrevet. De kalder det Bay men det er en sump. ##### Verified traveller Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### Song Koon Alan Dec 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The food and rooms are good. The only problem is the button for the lifts, difficult in pressing ##### Song Koon Alan Stayed 2 nights in Dec 2019 ### 8/10 Good #### Duran, Perth Dec 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools were awesome. The breakfast selection could be better. Not enough vegetarian varieties and fruit selection. ##### Duran Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Oct 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great quality hotel, with everything that you need. Service has been top notch. Will definitely recommend and stay here again when next in Bali ##### Verified traveller Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Haifa Jul 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La music le matin est trop fort, à partir de 6:00 donc pour les lève tard c est un vrais problème. A part sa tous est super ##### Haifa Stayed 5 nights in Jul 2019 ### 8/10 Good #### Aisha Jul 28, 2019 Liked: Staff & service, property conditions & facilities, room comfort This was a great resort, it was beautiful and peaceful. Customer service was great and the hotel was always happy to help☺️ ##### Aisha Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jun 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Close to the airport. Allowed an earlier check in. Much appreciated. Prompt response to a maintenence issue. ##### Verified traveller Stayed 1 night in Jun 2019 ## Expedia's Latest Trends ### Hotels > [TS Suites Seminyak](https://www.expedia.ca/Seminyak-Hotels-TS-Suites-Seminyak.h7899470.Hotel-Information) > > [Paradisus by Meliá Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Paradisus-Bali.h902911.Hotel-Information) > > [Grand Mirage Resort & Thalasso Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Grand-Mirage-Resort-Thalasso-Bali.h78584.Hotel-Information) > > [Sadara Resort](https://www.expedia.ca/Nusa-Dua-Hotels-SADARA-Boutique-Beach-Resort-Bali.h1620519.Hotel-Information) > > [Mulia Resort](https://www.expedia.ca/Nusa-Dua-Hotels-Mulia-Resort.h5562882.Hotel-Information) > > [Conrad Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Conrad-Bali.h1056661.Hotel-Information) > > [The Legian Seminyak, Bali](https://www.expedia.ca/Seminyak-Hotels-The-Legian-Seminyak.h54019.Hotel-Information) > > [Grand Hyatt Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Grand-Hyatt-Bali.h11469.Hotel-Information) > > [Sofitel Bali Nusa Dua Beach Resort](https://www.expedia.ca/Nusa-Dua-Hotels-Sofitel-Bali-Nusa-Dua-Beach-Resort.h6559151.Hotel-Information) > > [Pullman Bali Legian Beach](https://www.expedia.ca/Legian-Hotels-Pullman-Bali-Legian-Beach.h2547234.Hotel-Information) > > [Aston Canggu Beach Resort](https://www.expedia.ca/Canggu-Hotels-Aston-Canggu-Beach-Resort-Bali.h18019209.Hotel-Information) > > [The Anvaya Beach Resort Bali](https://www.expedia.ca/Kuta-Hotels-The-Anvaya-Beach-Resort-Bali.h15714822.Hotel-Information) > > [Royal Garden Villas & Spa Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Royal-Garden-Villas-Spa-Bali.h41183451.Hotel-Information) > > [Benoa Sea Suites and Villas](https://www.expedia.ca/Nusa-Dua-Hotels-Benoa-Sea-Suites-And-Villas.h18981102.Hotel-Information) > > [Hotel Nikko Bali Benoa Beach](https://www.expedia.ca/Nusa-Dua-Hotels-Hotel-Nikko-Bali-Benoa-Beach.h1143002.Hotel-Information) > > [Alaya Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Alaya-Ubud.h6226260.Hotel-Information) > > [Desa Potato Head Bali](https://www.expedia.ca/Seminyak-Hotels-Potato-Head-Studios-At-Desa-Potato-Head.h45470300.Hotel-Information) > > [Courtyard By Marriott Bali Seminyak Resort](https://www.expedia.ca/Seminyak-Hotels-Courtyard-By-Marriott-Bali-Seminyak-Resort.h8254002.Hotel-Information) > > [The Mulia Bali](https://www.expedia.ca/Nusa-Dua-Hotels-The-Mulia-Bali.h5548283.Hotel-Information) > > [The St. Regis Bali Resort](https://www.expedia.ca/Nusa-Dua-Hotels-The-St-Regis-Bali-Resort.h2076186.Hotel-Information) > > [Hilton Bali Resort](https://www.expedia.ca/Nusa-Dua-Hotels-Hilton-Bali-Resort.h34539.Hotel-Information) > > [ MERUSAKA Nusa Dua ](https://www.expedia.ca/Nusa-Dua-Hotels-Merusaka-Nusa-Dua.h9532295.Hotel-Information) > > [Amarterra Villas Resort Bali Nusa Dua, Autograph Collection](https://www.expedia.ca/Nusa-Dua-Hotels-Amarterra-Villas-Bali-Nusa-Dua-Mgallery-Collection.h3594581.Hotel-Information) > > [W Bali - Seminyak](https://www.expedia.ca/Seminyak-Hotels-W-Bali-Seminyak.h3927638.Hotel-Information) > > [Komaneka at Bisma](https://www.expedia.ca/Ubud-Hotels-Komaneka-At-Bisma.h2959890.Hotel-Information) > > [Legian Beach Hotel](https://www.expedia.ca/Legian-Hotels-Legian-Beach-Hotel.h985556.Hotel-Information) > > [Jimbaran Bay Beach Resort & Spa](https://www.expedia.ca/Kedonganan-Hotels-Jimbaran-Bay-Beach-Resort-Spa.h15211937.Hotel-Information) > > [Four Seasons Resort Bali at Jimbaran Bay](https://www.expedia.ca/Jimbaran-Hotels-Four-Seasons-Resort-Bali-At-Jimbaran-Bay.h22185.Hotel-Information) > > [Hyatt Regency Bali](https://www.expedia.ca/Denpasar-Hotels-Hyatt-Regency-Bali.h178384.Hotel-Information)