4 piscines extérieures, parasols, chaises longues

Conrad Bali – Avis

5 out of 5
Conrad Bali
Jalan Pratama 168, Tanjung Benoa, Nusa Dua, Bali

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 618 avis sur 1004." "
Note de 8 – Bien, d’après 280 avis sur 1004." "
Note de 6 – Acceptable, d’après 63 avis sur 1004." "
Note de 4 – Médiocre, d’après 25 avis sur 1004." "
Note de 2 – Terrible, d’après 18 avis sur 1004." "

9,0/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

8,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 – Bien

Alain, Clamart

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel with nice people but not enough activities in April compared to last year.
Séjour de 16 nuits en avril 2024
Kevin a répondu le 30 avr. 2024
Dear Alain,Thank you for your feedback!We're delighted to hear that you found our hotel beautiful and our team members welcoming. We appreciate your observation regarding the activities available in April compared to last year. We continuously strive to enhance our offerings and will certainly take your comments into consideration as we plan future activities and events. If there are specific activities or amenities you would like to see more of, please feel free to share your suggestions with us.We hope to have the opportunity to welcome you back and provide an even more memorable experience in the future. Best, Kevin

10/10 – Excellent

Fiona

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing high class hotel with a relaxed athmosphere making it the ideal luxury getaway. The staff is amazing, kind friendly and professional. The grounds are spotless and superbly maintained. The food is very good with a lot of choice. Excellent job done by the ladies at the kids club. The suite we had was spotless and in excellent condition. The twice daily housekeeping makes for an impeccable room at all times. I would strongly recommend coming here for short or long holidays!! Can’t wait to come back
Séjour de 13 nuits en novembre 2023
Kevin a répondu le 20 nov. 2023
Wonderful to hear Fiona! Glad your recent stay was truly enjoyable, and thank you for having shared your impressions in such detail.We look forward to welcoming you back home to Conrad again when you are next in Bali.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfait ! Chambres très spacieuses et luxueuses, on y manque de rien (éclairage, fer à repasser, sèche cheveux puissant, ménage 2 fois par jours ) balcon très spacieux avec une belle vue sur la piscine gigantesque. Personnel très à l’écoute et très gentil. Hâte d’y retourner!
Séjour de 10 nuits en septembre 2019

10/10 – Excellent

Cédric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2018

10/10 – Excellent

Rémi , Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique hôtel sur la place
Les deux gros points forts sont la piscine qui fait le tour des bâtiments et le buffet petit déjeuner mêlant japonais, indonésien, continental et américain. Un régal!

10/10 – Excellent

Seher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super séjours
Super séjours, tout était parfait.

8/10 – Bien

Clementine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
J'ai passé 2 semaine à l'hôtel. La première en Août et la 2em en septembre. La première semaine était horrible, car l'hôtel était surpeuplé! Pas de transats de dispo, pas une table. La deuxième semaine était beaucoup plus agréable. L'hôtel était moins plein et nous avons bien profiter. Le staff est particulièrement gentille et serviable. L'hôtel est sympa. La plage par contre n'est pas top.

2/10 – Terrible

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
À éviter
Hôtel horrible!! Le personnel est exceptionnellement gentille, mais le reste n'en vaut pas le prix. Plage minuscule, ne vous fier pas àu photos. La mer est horrible et la plage quasi inexistante. Les client sont tassé, difficile de trouver un transat pour s'allonger. À éviter. On se demande si l'hôtel est vraiment à nusa dua!

10/10 – Excellent

chrystele, lyon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellente prestation
Cet hôtel vaut ses 5 étoiles. Les chambres sont spacieuses très bien équipées (il y a même un pèse personne !) Le personnel est très disponible et gentil. Les piscines sont top. Attention toutefois aux prix des consommations et repas ils sont aussi 5 étoiles! Idéal pour les familles pour les enfants car les piscines sont bien adaptées pour eux et pour les plus grands, l'hôtel propose des sports nautiques à prix raisonnables (scooter des mers ...)

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Peut mieux faire
Pour moi, le Conrad Bali n'offre pas le service d'un 5 étoiles mais plutôt d'un 4 étoiles. La chambre est nettoyée une fois par jour et il n'y a pas de deuxième passage avant le couché (comme dans un 5 étoile) afin de préparer le lit. La chambre était vieillissante : robinetteries pleines de tartres, portes qui ferment mal (WC et placards). Les piscines sont très chouettes et nous avons adoré jouer sur l'échiquier géant ainsi qu'au ping pong. Le personnel est très serviable mais très tête en l'air (comme partout à Bali) : oubli des commandes, commandes qui arrivent à moitié ou qui ne sont pas les bonnes. Enfin, la plage m'a beaucoup déçue. Le sable n'est pas agréable, l'eau n'est pas claire et j'ai trouvé la plage assez sale. C'est bien dommage. Les tarifs sont également très élevés pour Bali. Je n'y reviendrai pas.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Stephane, L

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel exceptionnel à Bali
Nous avons vraiment apprécié: La grande chambre de 40m2 magnifique et très très confortable. Le personel de chambre discret, efficace, et prenant grand soin des clients. Le grand parc magnifique avec ces grandes piscines et sa belle végétation superbement entretenue. Le petit-déjeuner très varié et de très grande qualité. Le personel disponible et vraiment très accueillant. La proximité de l'aéroport après le long voyage. Nous avons regretté: La situation de l'hotel très excentrée pour les visites. Les alentours de l'hotel sans charme ni attrait, taxi obligatoire. La plage terne et peu engageante, mais compensée par le magnifique parc de l'hotel. L'offre restauration le soir vraiment chère, et de ce fait désertée par les clients qui prennent le taxi pour le centre Bali Collection. L'absence de communication pour les acitivitées. En conclusion, superbe établissement pour quelques jours afin de se remettre du long voyage et demarrer son séjour à Bali.

10/10 – Excellent

Ali, Cockburn Central

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We travel to Bali with two toddlers. Room was a bit old but compare to other hotel facilities was negligible. The hotel hal breathtaking views from the lobby. Staff were so friendly and helpful. Breakfast buffet was amazing with a wide variety of food and dessert. Food presentation at Suku restaurant was next level with amazing Balinese people serving it. My kids absolutely loved it. Hotel pools were nice and literally 20m from beach. Kids club had lots of programs for little people. Although hotel itself was amazing, streets around the hotel weren't great. Walkways so narrow an uneven that we couldn't use our stroller to take the kids out. We certainly had a memorable stay at Conrad and highly recommend this amazing hotel.
Séjour de 7 nuits en mai 2024
Kevin a répondu le 20 mai 2024
Dear Ali,Thank you for your wonderful review. We're delighted to hear that you and your family had a memorable stay with us. It's great to know that you enjoyed the breathtaking views, friendly staff, amazing breakfast buffet, and the delightful experience at Suku restaurant.We appreciate your feedback regarding the room and the surrounding walkways. We will look into these concerns to enhance the overall guest experience.Thank you for recommending Conrad Bali. We look forward to welcoming you back for another fantastic stay.Best, Kevin

10/10 – Excellent

Mamta

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What great hospitality. Everyone was so nice and helpful. Amazing experience
Séjour de 5 nuits en mai 2024
Kevin a répondu le 15 mai 2024
Dear Mamta,Thank you so much for your kind words! We're delighted to hear that you had an amazing experience and enjoyed our hospitality.Our team takes great pride in providing excellent service, and your feedback means a lot to us. We look forward to welcoming you back soon! Best, Kevin

10/10 – Excellent

Sophie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is truly the best resort for a family holiday. The rooms are a bit dated but it was made up by their welcoming staff and amazing pools. We chose this resort for their pools and the crowd are generally well behave. Breakfast has a good range with both buffet and cook to order options. The spa is nice but you can easily find better value for money with a bit of research. There are not a lot of dining options around the resort. Onsite restaurants are not bad but nothing to rave about. After dining in 2 of their restaurants, we opted for in-room dining for the rest of our stay. The resort is very family friendly and you can easily stay in the resort without going anywhere for a couple of days. Would definitely be back!
Séjour de 10 nuits en avril 2024
Kevin a répondu le 9 mai 2024
Dear Ms. Sophie,Thank you for your feedback! We're delighted to hear that you enjoyed your family holiday at our resort and that our welcoming staff and amazing pools made your stay memorable.We appreciate your comments about the rooms and dining options and will take them into consideration for future improvements. We're glad you found our breakfast options satisfactory and that you took advantage of our in-room dining service.It's wonderful to hear that you found our resort family-friendly and that you would consider returning in the future. We look forward to welcoming you back for another fantastic stay!Best, Kevin!

10/10 – Excellent

Marc

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sehr freundliches und fleißiges Personal. Gutes Speisenangebot und eine sehr gute Küche in den Restaurants. Bereits schon mehrfach weiterempfohlen.
Séjour de 5 nuits en avril 2024
Kevin a répondu le 9 mai 2024
Dear Marc,Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with us, from the friendly staff to the delicious cuisine.Your recommendations mean the world to us, and we look forward to welcoming you back in the future.If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Safe travels until we meet again! Best, Kevin

10/10 – Excellent

Dinh Cuong

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024
Kevin a répondu le 7 mai 2024
Dear Dinh Cuong,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali. Best, Kevin

10/10 – Excellent

YUKIHIDE

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very beautiful hotel! Staff & Service are also excellent!
Séjour de 2 nuits en mai 2024
Kevin a répondu le 7 mai 2024
Dear Yukihide,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay.Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali. Best, Kevin

10/10 – Excellent

Tracy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Things started off a bit rocky but there is nothing like excellence customer service to rectify things. Top notch customer service! Great restaurants. Spa and amenities great. Location great. They just need smart TV’s
Séjour de 5 nuits en avril 2024
Kevin a répondu le 3 mai 2024
Dear Tracy,Thank you for sharing your feedback with us. We're delighted to hear that our top-notch customer service was able to turn around your experience and make your stay memorable. It's wonderful to know that you enjoyed our restaurants, spa, amenities, and convenient location.We appreciate your suggestion regarding smart TVs and will certainly consider it for future enhancements. Your satisfaction is important to us, and we're committed to continually improving our services to meet the needs of our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future.Best, Kevin

10/10 – Excellent

Saddam

Séjour de 8 nuits en avril 2024
kevin a répondu le 20 mai 2024
Dear Saddam,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay.Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best, Kevin

10/10 – Excellent

Shitalben

Points forts : Commodités
The whole experience at Conrad was beautiful. They welcomed me and made sure my birthday was done correctly. The staff was wonderful and tje property was nice and clean.
Séjour de 3 nuits en avril 2024
Kevin a répondu le 30 avr. 2024
Dear Shitalben,We're thrilled to hear you had a beautiful birthday experience at Conrad! It's our pleasure to ensure every guest feels welcomed and celebrated. Thank you for appreciating our attentive staff and the cleanliness of our property. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back for more memorable experiences in the future!Best, Kevin!

10/10 – Excellent

Navjit

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Kevin a répondu le 30 avr. 2024
Dear Navjit,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best,Kevin

10/10 – Excellent

Patricia Carol

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
St
Séjour de 10 nuits en avril 2024
Kevin a répondu le 30 avr. 2024
Dear Patricia Carol,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best,Kevin

10/10 – Excellent

stewart

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Kevin a répondu le 30 avr. 2024
Dear Stewart,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best,Kevin

10/10 – Excellent

Daniel, Dublin

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel with amazing service. We travelled as a family with 2 kids and the hotel was perfect for us. The breakfast was very good and very very diverse. The room was large and modern. The only downside is the beach. We couldn’t swim in the ocean because of the seaweed and all the rubbish on the shore.
Séjour de 4 nuits en avril 2024
Kevin a répondu le 25 avr. 2024
Dear Daniel,Thank you for sharing your recent experience at our hotel. We are thrilled to hear that you enjoyed our excellent service and found our facilities to be suitable for your family, especially the spacious and modern room.We appreciate your feedback regarding the beach conditions. Please rest assured that we will address this concern with our team to ensure a more pleasant beach experience for our guests in the future.We hope to welcome you and your family back for another memorable stay soon.

10/10 – Excellent

Lai Mun Andrea

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hospitality and customer service is impeccable. Really enjoyed my stay. If really to nick pick, to have shuttle bus service to nearby shopping area. Will stay here again!
Séjour de 3 nuits en avril 2024
Kevin a répondu le 24 avr. 2024
Dear Andrea,Thank you for your glowing review! We're delighted to hear that you experienced excellent hospitality and impeccable customer service during your stay with us. Your feedback regarding the shuttle bus service to nearby shopping areas is duly noted, and we'll certainly consider implementing it to enhance our guests' experience further. We're thrilled that you enjoyed your time with us and look forward to welcoming you back for another fantastic stay!

10/10 – Excellent

Abdalrahman

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gorgeous resort on the ocean with beautiful swimming pools, open spaces, high class restaurants and amazing breakfast buffet. Amazing, courteous and hospitable staff just made our stay the more enjoyable and amazing. Highly recommended.
Séjour de 5 nuits en avril 2024
Febio Dewangga a répondu le 22 avr. 2024
Dear Abdalrahman,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our gorgeous resort. It's wonderful to know that you appreciated our beautiful swimming pools, high-class restaurants, and amazing breakfast buffet.We're especially delighted that our staff's hospitality enhanced your experience. Providing courteous and hospitable service is always our priority, and we're glad that it made your stay even more enjoyable.Thank you for recommending us, and we look forward to welcoming you back for another amazing stay in the future.

10/10 – Excellent

Cheyenne, San Jose

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was the nicest people on earth. We got the villa with private pool and its in an area next to the spa and pretty quiet side. They have 3 restaurants and they are all amazing. Exceeded our expectations. They said nusa dua is far from everything but it wasnt that bad. Maybe an hour from tour meet ups. They are on top of their whatsapp account to talk to guest for any request. Gonna miss the hospitality of this hotel. Thank tou everyone!
Séjour de 3 nuits en avril 2024
Febio Dewangga a répondu le 22 avr. 2024
Dear Cheyenne,Thank you for your glowing review! We're thrilled to hear that our staff made your stay memorable and that you enjoyed your villa with a private pool. It's fantastic to know that our restaurants exceeded your expectations and that our location in Nusa Dua wasn't too inconvenient for your tour meetups.We appreciate your kind words about our hospitality and hope to welcome you back to Conrad Bali in the future!

10/10 – Excellent

Arunkumar

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Large & spacious rooms. Excellent property with a private beach.
Séjour de 3 nuits en avril 2024
Febio Dewangga a répondu le 22 avr. 2024
Dear Arunkumar,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our spacious rooms and our beautiful property with its private beach.We hope to welcome you back for another excellent stay in the future!

10/10 – Excellent

Simon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed here from 31/3 to 7/4 in Room 1321 with my wife and 1 child. We were so impressed and blown away with how amazing this resort was. The staff are so attentive and will attend to any request we had. We just relaxed by the most amazing pool the entire time, the poolside waiters were superb (special mention to Marta) who would always ensure we had enough towels, water etc. Room was fine, always clean and plenty of bottled water supplied daily. The grounds are immaculately kept by the groundskeepers. The breakfast buffet was superb, had a choice of eggs (scrambled, fried & poached), omelette, bacon, pancakes, cereals, granola, pastries and a large selection of Asian food. You will not go hungry. They even have a menu that you can order from which is included at no extra cost. The menu had such things as eggs benedict & avocado on toast. I have included a photo of the table breakfast menu. Juices at breakfast can be made to order or you can pour your own. We will definitely be returning in 2025 to Conrad Bali (Nusa Dua).
Séjour de 7 nuits en mars 2024
Kevin a répondu le 22 avr. 2024
Dear Simon,Thank you so much for sharing your wonderful experience at Conrad Bali! We're thrilled to hear that you and your family had such an enjoyable stay with us.It's fantastic to hear that you found our staff to be attentive and accommodating, and that you were impressed by the poolside service, especially Marta's exceptional care. We're also delighted that you enjoyed the cleanliness of your room, the beautifully maintained grounds, and the delicious breakfast buffet with its wide array of options.We can't wait to welcome you back in 2025 for another fantastic stay at Conrad Bali!

10/10 – Excellent

Summer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Kevin a répondu le 22 avr. 2024
Dear Summer,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

4/10 – Médiocre

Hannelore

Voyage de couple
Points forts : Commodités
Eine viel zu große Anlage, unübersichtlich und uncharmant. Grauer Beton. Hallender Frühstücksraum (stressig) mit mittelmässigem Frühstück. Viele Optionen, aber nichts richtig schmackhaft. Kein Joghurt. An den diversen Pools nicht eine (!) freie Liege. Wir haben uns nicht wohl gefühlt.
Séjour de 1 nuit en avril 2024
Febio Dewangga a répondu le 22 avr. 2024
Dear Hannelore,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's disappointing to hear that you found our facility too large and confusing, and that you didn't feel comfortable.Your comments regarding the breakfast options and the availability of loungers at the pools have been noted, and we will take them into consideration as we strive to improve our services and amenities.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 – Excellent

KENJI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en mars 2024
Kevin a répondu le 22 avr. 2024
Dear Kenji san,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

8/10 – Bien

Timothy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en mars 2024
Kevin a répondu le 22 avr. 2024
Dear Timothy,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

10/10 – Excellent

Gloria, Loveland

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely beachfront hotel with great meal options, wonderful views, and very helpful staff. Fauzie was the perfect guide, driver, host. Highly recommend!
Séjour de 2 nuits en mars 2024
Febio Dewangga a répondu le 22 avr. 2024
Dear Gloria,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay at our beachfront hotel and that you found our meal options to your liking. It's fantastic to know that you appreciated the wonderful views and the helpfulness of our staff, especially Fauzie, who went above and beyond to ensure you had a perfect experience.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another memorable stay in the future.

10/10 – Excellent

Masoud

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
loved the friendliness and facilities, will re-visit again!
Séjour de 6 nuits en mars 2024
Kevin a répondu le 5 avr. 2024
Thank you, Masoud!We're delighted to hear that you loved the friendliness of our staff and enjoyed our facilities.It's wonderful to know that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay at Conrad Bali!Best, Kevin

10/10 – Excellent

Maryam

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
loved the friendliness and facilities, will re-visit again!
Séjour de 6 nuits en mars 2024
Kevin a répondu le 5 avr. 2024
Thank you, Maryam!We're delighted to hear that you loved the friendliness of our staff and enjoyed our facilities. It's wonderful to know that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay at Conrad Bali!Best, Kevin

10/10 – Excellent

Yuki

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
ホテルもスタッフも最高でした!!
Séjour de 4 nuits en mars 2024
Kevin a répondu le 5 avr. 2024
Thank you, Yuki!We're thrilled to hear that you had a great experience with us at Conrad Bali. Our team works hard to ensure that every guest feels welcome and enjoys their stay.If you have any specific feedback or suggestions for us, please feel free to share.We hope to welcome you back again soon for another fantastic stay!Best, Kevin

8/10 – Bien

Sharon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Conrad Bali is a beautiful resort and the staff are excellent. However, it is difficult to find out about activities at the resort as most are not advertised. Even though the resort was no where near capacity we were unable to get reservations at the seafood restaurant. Another guest told us we needed them! Many dining options within walking distance. Prices a bit high for Bali!
Séjour de 5 nuits en mars 2024
Kevin a répondu le 5 avr. 2024
Thank you for your review, Sharon.We're delighted to hear that you found Conrad Bali to be beautiful and our staff excellent.We apologize for any inconvenience regarding the difficulty in finding information about resort activities. Your feedback is valuable, and we'll work on making this information more accessible to our guests. Regarding reservations at the seafood restaurant, we apologize for the oversight and will review our processes to ensure better communication.We're glad you enjoyed the dining options nearby, although we're sorry if you found the prices higher than expected.We appreciate your input and hope to welcome you back for a more seamless experience in the future! Best, Kevin

10/10 – Excellent

Ramanjot

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Went on a family vacation.Loved how each staff member always greeted us with smiles on their faces and their service was excellent. The only negative thing is the beach as it was low tide during our stay. But we have a lagoon access room so didn't miss the beach.
Séjour de 5 nuits en mars 2024
Kevin a répondu le 29 mars 2024
Dear Ramanjot,Thank you for sharing your experience! We're delighted to hear that you enjoyed your family vacation with us and appreciated the warm hospitality extended by our staff. We apologize for any inconvenience caused by the low tide at the beach but are pleased to know that your lagoon access room provided an enjoyable alternative. We look forward to welcoming you back for another memorable stay at Conrad Bali!

10/10 – Excellent

Grant

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 8 nuits en mars 2024
Kevin a répondu le 29 mars 2024
Amazing! Thank you for sharing your review Grant!

10/10 – Excellent

Albert, San Mateo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, comfortable. Very good and friendly staff. Good food selection in restaurants.
Séjour de 1 nuit en mars 2024
Febio Dewangga a répondu le 26 mars 2024
Dear Albert,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, comfortable, and enjoyed the friendly service provided by our staff.It's wonderful to know that you also appreciated the food selection in our restaurants. We hope to welcome you back again soon for another enjoyable stay!

8/10 – Bien

Ashley

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall we had a good experience, but there were a couple of not so great things. (We have 2 kids under 5, so that influenced my review) 1. The property is beginning to look tired. 2. The kids club was OK, given the internet hype, it fell short. 3. When we factored in the additional cost of breakfast buffet alone, it was expensive. We moved to a Hyatt brand in Sanur, way newer, way better facilities, way better food, and it was about the same cost. 4. There’s not many restaurants or things to do within close proximity to this location. On the plus side: 1. Huge pools 2. Quiet with lovely grounds
Febio Dewangga a répondu le 26 mars 2024
Dear Ashley,Thank you for your valuable feedback. We're glad to hear that you enjoyed the spacious pools and tranquil ambiance of our grounds. However, we apologize for any shortcomings you experienced, especially regarding the tired appearance of the property, the kids club, and the breakfast cost. We understand the importance of providing updated facilities and a variety of activities for families with young children. Your comments will be shared with our team for further improvement. We appreciate your patronage and hope to welcome you back in the future for a more satisfying experience.

10/10 – Excellent

Rita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beyond amazing
Séjour de 8 nuits en décembre 2023
Kevin a répondu le 25 mars 2024
Dear Rita,Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. We strive to exceed expectations and provide unforgettable stays for all our guests. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional experience in the future.

10/10 – Excellent

KOHEI

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
施設内のホスピタリティは大変よかったです。 朝食、プール、部屋での居心地、レストラン、海辺の景色、ヨガ。どれも、満足いくものでした。
Séjour de 4 nuits en mars 2024
Kevin a répondu le 25 mars 2024
Dear Kohei San,Thank you for sharing your feedback with us!We're delighted to hear that you had a satisfying experience during your stay. It's wonderful to know that you enjoyed the hospitality, breakfast, pool, room comfort, restaurant, seaside view, and yoga facilities. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!

10/10 – Excellent

Shaneel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff. Wisti, widi, Manik and mingu -chef's, nanta... So many names. Its the staff that make it such an amazing experience for us. At coffee place Mascaya and Dewa. Puttu S in kitchen. Chef Mingu and Chef Manik are super nice and made sure i have good vegetarian option food. Just super happy with the hospitality of staff.
Séjour de 4 nuits en mars 2024
Kevin a répondu le 25 mars 2024
Dear Shaneel,Thank you for your wonderful review!We're thrilled to hear that our staff, including Wisti, Widi, Manik, Mingu, Nanta, Mascaya, Dewa, Puttu S, Chef Mingu, and Chef Manik, contributed to making your experience amazing. It's delightful to know that they provided excellent hospitality and ensured you had good vegetarian options. We'll be sure to pass along your kind words to our team.We hope to welcome you back soon for another exceptional stay!

10/10 – Excellent

Harish

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great people
Séjour de 9 nuits en février 2024
Kevin a répondu le 12 mars 2024
Dear Harish,Thank you so much for your kind words!We're thrilled to hear that you had an impeccable experience with us and that you found our hotel beautiful with fabulous team member. It's wonderful to know that you had an amazing holiday, and we can't wait to welcome you back for another fantastic stay.

8/10 – Bien

Courtney, Mission

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was wonderful about this hotel, beautiful and top notch. They even upgraded our room which was stunning and the complimentary breakfast to go was wonderful. I would have given this place 5 stars but only one thing made me not and that was how rock solid the bed was. So solid that I could not actually sleep on the bed and instead slept On the couch and that just shouldn’t be when you’re at a high end 5 star hotel like the Conrad. The bedding linen should be top of the line, the bedding should be comfortable and the pillows should be top notch. The bed was harder than the floor and that just can’t be. The couch was perfect to sleep on so that saved the night.
Séjour de 1 nuit en février 2024
Febio Dewangga a répondu le 4 mars 2024
Dear Ms. Courtney,Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed many aspects of your experience, including the room upgrade and complimentary breakfast. However, we apologize for the discomfort you experienced with the bed. Your feedback is valuable, and we will address this issue with our team to ensure that our bedding meets the high standards expected of a luxury hotel like Conrad. We appreciate your patronage and hope to welcome you back for a more comfortable stay in the future.

10/10 – Excellent

Tor

Séjour de 6 nuits en février 2024
Kevin a répondu le 22 mars 2024
Amazing! Thank you for sharing your review Tor!

10/10 – Excellent

Medical

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Kevin a répondu le 27 févr. 2024
Wonderful! Thank you for sharing your review Medical!