Title: Le Nuku Hiva by Pearl Resorts - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Le Nuku Hiva by Pearl Resorts Travelers can sip refreshing drinks by the pool or venture out on eco-adventures with breathtaking views at this oceanfront retreat ![Daily buffet breakfast (XPF 3300 per person)](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/9578068a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, laptop workspace, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/357c9f44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/74cc42aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Resort view](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/f63eeb51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/b5ba47c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Le Nuku Hiva by Pearl Resorts offers an upscale oceanfront escape where guests enjoy cocktails at the poolside bar while surrounded by garden greenery. The property serves as an ideal base for hiking and ecotours that showcase the natural beauty of the area. 9.4 Exceptional ## Popular amenities - Breakfast available - Bar - Room service - Pool - Housekeeping - Laundry ## Room options ### Check availability for these dates # Tonight [Sep. 26 - Sep. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 27 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=37945676&PinnedHotelID=37945676&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, laptop workspace, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/7c080ee0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, Bay View 9.6 Exceptional 5 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Ceiling fan Blackout drapes/curtains Private bathroom - 420 sq ft - Bay view - Sleeps 3 - 1 Queen Bed ![In-room safe, laptop workspace, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/38000000/37950000/37945700/37945676/7c080ee0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Bungalow, Bay View 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Ceiling fan - 420 sq ft - 1 bedroom - Bay view - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNuku-Hiva-Hotels-Nuku-Hiva-Keikahanui-Pearl-Lodge.h37945676.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNuku-Hiva-Hotels-Nuku-Hiva-Keikahanui-Pearl-Lodge.h37945676.Hotel-Information) ## About the area Located in Nuku Hiva, Le Nuku Hiva by Pearl Resorts is by the ocean. Pae Pae Piki Vehine and Notre Dame Cathedral of the Marquesas are local landmarks, and the area's natural beauty can be seen at Baie Akuoa Beach. Take an opportunity to explore the area for outdoor excitement like mountain biking. [Visit our Taiohae travel guide](https://www.expedia.ca/Taiohae.dx6052840) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.91804%2C-140.10916&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oBtO3L2O3uL84Om4rfDy9Gownf4=) BP 53 Taiohae Marquises, Nuku Hiva, Marquesas Islands, 98742 ### What's nearby - Pae Pae Piki Vehine - 14 min walk - 1.2 km - Notre Dame Cathedral of the Marquesas - 15 min walk - 1.3 km - Tohua Koueva - 3 min drive - 1.7 km - Monument to the Dead - 3 min drive - 1.7 km - Tiki Tuhiva - 6 min drive - 2.7 km ### Getting around - Nuku Hiva (NHV-Nuku A Taha) - 44 min drive ### Restaurants - ‪Snack Tematapuaua - ‬5 min drive - ‪Kanino Mai - ‬4 min drive - ‪Boulangerie Snack Joseph - ‬17 min walk - ‪Pension Moana Nui - ‬20 min walk - ‪Hee Tai Inn - ‬4 min walk ## About this property ### Le Nuku Hiva by Pearl Resorts Hotel by the ocean Take advantage of a poolside bar, a terrace, and shopping on site at Le Nuku Hiva by Pearl Resorts. Enjoy onsite activities like hiking/biking and ecotours. Free WiFi in public areas is available to all guests, along with a garden and a library. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), smoke-free premises, and a front-desk safe - A gift shop, outdoor furniture, and tour/ticket assistance Room features All guestrooms at Le Nuku Hiva by Pearl Resorts boast comforts such as furnished balconies and laptop-friendly workspaces, in addition to amenities like air conditioning and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 80-cm flat-screen TVs with satellite channels - Wardrobes/closets, free infant beds, and ceiling fans ### Awards and affiliations The property is a member of Relais & Chateaux. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/550000/543700/543653/63fb00cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nuku Hiva Keikahanui Pearl Lodge Nuku Hiva - Pool - Parking included - Restaurant - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=543653&PinnedHotelID=543653&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/100000000/99470000/99469900/99469814/aab43f14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minutes away from main local attraction Nuku Hiva - Kitchen - Air conditioning - Laundry - Parking available 10 Exceptional 1 review CA $158 CA $188 total includes taxes & fees Sep 27 - Sep 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=99469814&PinnedHotelID=99469814&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/90000000/89300000/89296200/89296116/2031c15d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosy guesthouse on Taiohae Bay, in the town center Nuku Hiva 8.0 Very good 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=89296116&PinnedHotelID=89296116&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/49000000/48690000/48681700/48681651/f919c238.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Vely Lodge Nuku Hiva - Parking included - Free WiFi - Air conditioning - Microwave 6.8 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=48681651&PinnedHotelID=48681651&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102840000/102833800/102833732/ce72f228.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taiohae Bay Chambre Double Avec Salle de Bain Nuku - Hiva - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=102833732&PinnedHotelID=102833732&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/49000000/48290000/48287100/48287071/bae22a41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pension Chez Mel Nuku Hiva - Parking included - Free WiFi - Breakfast available - 24/7 front desk 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=48287071&PinnedHotelID=48287071&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/98000000/97720000/97716500/97716402/9203650f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalow Privatif aux Marquises : "noho Mai" Taiohae - Kitchen - Free WiFi - Laundry - Outdoor space [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=97716402&PinnedHotelID=97716402&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: XPF 3,300 for adults and XPF 1,650 for children - A bar/lounge - A poolside bar - A restaurant ### Things to do - Ecotours - Hiking/biking trails - Library - Outdoor pool - Shopping ### Family friendly - In-room crib - Outdoor pool ### Conveniences - Gift shop/newsstand - Guidebooks - Limited-hour front desk - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Garden - On the bay - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hand-held showerhead - No elevator - Well-lit path to entrance ### More - Built in 1999 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 80-cm flat-screen TV with satellite channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Electrical adapters - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 10:00 AM; Check-in end time: 5:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (December 24) Gala Dinner per adult: XPF 8000 - Christmas Eve (December 24) Gala Dinner per child: XPF 4000 (from 3 to 12 years old) - New Year's Eve (December 31) Gala Dinner per adult: XPF 9000 - New Year's Eve (December 31) Gala Dinner per child: XPF 4500 (from 3 to 12 years old) - A tax is imposed by the city: XPF 150.00 per person, per night. This tax does not apply to children under 12 years of age. - Airport shuttle transfer per adult: XPF 4500 (one-way) - Airport shuttle transfer per child: XPF 3500 (one-way), from 3 to 12 years old We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately XPF 3300 for adults and XPF 1650 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number T418608 ### We should mention This property does not have elevators Pool access available from 7:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms Children under 17 years old are not allowed in the swimming pool without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Nuku Hiva Keikahanui Pearl Lodge Le Nuku Hiva by Pearl Resorts Hotel Le Nuku Hiva by Pearl Resorts Nuku Hiva Le Nuku Hiva by Pearl Resorts Hotel Nuku Hiva ## Frequently asked questions ### Does Le Nuku Hiva by Pearl Resorts have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM. ### Is Le Nuku Hiva by Pearl Resorts pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Le Nuku Hiva by Pearl Resorts? > Self parking is free at this property. ### What time is check-in at Le Nuku Hiva by Pearl Resorts? > Check-in start time: 10:00 AM; Check-in end time: 5:00 PM. After-hours check-in is not available. ### What time is check-out at Le Nuku Hiva by Pearl Resorts? > Check-out is at 10:00 AM. ### Where is Le Nuku Hiva by Pearl Resorts located? > Situated by the ocean, this hotel is within a 15-minute walk of Musée Enana and Pae Pae Piki Vehine. Notre Dame Cathedral of the Marquesas and Monument to the Dead are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Le Nuku Hiva by Pearl Resorts Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 20 8 - Good 8 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Klaus Jan 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful place ! Exelent food ! ##### Klaus Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Sally Nov 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with gorgeous view of the bay and a very nice dining area. There aren’t a lot of recreational opportunities aside from going on organized excursions. No bikes, paddle boards, kayaks, snorkelling is marginal due to visibility. Good for a 3 night visit. ##### Sally Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Wayne Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wayne Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jayne May 2, 2025 ##### Jayne Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Patti Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Patti Stayed 4 nights in Jan 2025 ### 8/10 Good #### Thierry Aug 29, 2024 Liked: Cleanliness, staff & service ##### Thierry Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Allison Jun 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everyone at this property makes you feel welcomed and works so hard to provide a beautiful experience. We sincerely appreciate the impeccable service and attention to detail. The excursions really help to understand the culture and appreciate how it is preserved across the island. ##### Allison Stayed 3 nights in Jun 2024 ### 8/10 Good #### Roberto Dec 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Roberto Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Djema Feb 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Djema Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Alexandra Sep 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alexandra Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Alexandra Sep 15, 2022 ##### Alexandra Stayed 1 night in Sep 2022 ### 8/10 Good #### Alexandra Sep 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alexandra Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Brigitte Aug 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Une expérience de sérénité Le séjour au Nuky Hiva Pearl Resorts est un vraie expérience de sérénité. Les bungalow face à la baie de Taiohae invitent à la méditation. Le personnel est plein de bienveillance et les diners sur la terrasse très subtile ##### Brigitte Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Robert Jun 11, 2022 Liked: Cleanliness, property conditions & facilities, room comfort ##### Robert Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Emilie Jan 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Emilie Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Richard, Hull Oct 3, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice property with great and friendly staff ##### Richard Stayed 4 nights in Sep 2021 ### 8/10 Good #### Verified traveller Sep 11, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Très bel hôtel, vue superbe sur la baie de Taiohae. La qualité de l’accueil et du service du personnel est très inégale. Certaines personnes sont charmantes et facilitent les choses, d’autres répondent non à toute demande. Le directeur n’est pas présent le week-end et l’hôtel est laissé sous la responsabilité des employés, ce qui n’est pas normal dans un Relais et Châteaux. ##### Verified traveller Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller Aug 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Endroit paisible avec une jolie vue sur la baie. Très bon accueil et bon service ##### Verified traveller Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Mar 30, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Nuku Hiva Pearl Resort is the perfect place to stay! It is combining very nice and clean local style bungalows with very kind staff and superior dining! Our stay there was a highlight of our 9 weeks stay in French-Polynesia. We will come again for sure! ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Laurent Mar 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Le meilleur hotel de l’île Chambre très raffinée et restauration de haut niveau. Seuls les moustiques très présents à cette saison ont un peu diminué notre moment de plaisir ##### Laurent Stayed 3 nights in Feb 2021 ### 8/10 Good #### Gregory Feb 15, 2021 Liked: Cleanliness, staff & service, room comfort #### Trop loin pour ce que l'on y trouve.! Beau Resort bungalows dans un très beau jardin tropical, vue magnifique sur baie et les crêtes sauvages. Trop éloigné du micro centre du village et du port. Isolé ! Moustiques et Nono dès 16:00....envahi et mordu en moins de 24 heures Pas de moustiquaire de lit. Nourriture excellente, peu typique et suggestions répétitives... Il faut n'aimer le thon. Piscine a débordement ridicule 3mx4m, au milieu de la terrasse du restaurant. ![Suggestion du jour](https://a.travel-assets.com/ugc/hotel-reviews/1E82E1915CF464AEB50F0FBB925D9D177D1DF5E11613378418492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9DC75DBE924FF457CF6C8EADC74F57D40D3E0F211613378412922.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Levé de soleil a la piscine](https://a.travel-assets.com/ugc/hotel-reviews/2419694538C27A0BCCB688F047F0C66D160255101613378393465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![La plage, 50 escaliers plus bas.](https://a.travel-assets.com/ugc/hotel-reviews/F148BC2E132A397ABE647463A8EDCE1C53BF77AC1613378422534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gregory Stayed 2 nights in Feb 2021 ### 6/10 Okay #### Verified traveller Dec 1, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great location but questionable service Check-in: When we came to the front desk to check in, receptionist got a call in the middle of our check-in and started assisting person on the phone while we were standing in front of her, waiting to be done and get back to us. Room: The first room we were put in had broken A/C; after trying to fix it, the staff moved us to another bungalow. The door wouldn't close. After we called and asked front desk to help us close the door, we were told that she would be right there. It took 15 minutes for the person to show up apparently after cigarette break. Dining: There was one person serving a whole dining room in both roles, waiter and bartender. We had to fetch food menus ourselves after waiting at the table, and bill took couple of reminders. Breakfast buffet was another story. Even though they serve breakfast until 9am, when I came at 8:40, a lot of things would have been already empty and staff didn't bother to replenish the items (such as juices, or drinking water). When we would ask for something, it seemed to be a bother for the serving person. One positive experience was interaction with the manager, who would fix everything after messiness of his staff. Overall, the location and view are astonishing; just don't expect service. period. ##### Verified traveller Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller Oct 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities bon emplacement, staff très gentil, authentique tout en étant une bon hotellerie ##### Verified traveller Stayed 7 nights in Oct 2020 ### 10/10 Excellent #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Michel Jan 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Michel Stayed 2 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Majestic Elegance Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Majestic-Elegance-Punta-Cana-All-Inclusive.h2191836.Hotel-Information) > > [Hotels near Cedar Point](https://www.expedia.ca/Cedar-Point-Hotels.0-l6066389-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-All-Inclusive-Hotel.0-0-d50-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [ibis Lisboa Parque das Naçoes](https://www.expedia.ca/Lisbon-District-Hotels-Ibis-Lisboa-Parque-Das-Nacoes.h6150152.Hotel-Information) > > [Hotels in Spain](https://www.expedia.ca/Destinations-In-Spain.d166.Hotel-Destinations) > > [Hotels in San Diego](https://www.expedia.ca/San-Diego-Hotels.d3073.Travel-Guide-Hotels) > > [Hotels near Sasquatch Mountain Resort](https://www.expedia.ca/Sasquatch-Mountain-Resort-Hotels.0-l6089331-0.Travel-Guide-Filter-Hotels) > > [Hotels in North York](https://www.expedia.ca/North-York-Toronto-Hotels.0-n6070426-0.Travel-Guide-Filter-Hotels) > > [Waterpark Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Waterpark-Hotels.0-0-d6023515-tWaterparkHotels.Travel-Guide-Filter-Hotels) > > [Cottages St. John's](https://www.expedia.ca/St-Johns-Cottages.d181832-aaCottages.Travel-Guide-Accommodation) > > [Hotels in Hagerstown](https://www.expedia.ca/Hagerstown-Hotels.d6057475.Travel-Guide-Hotels) > > [SIRTAJ - Beverly Hills](https://www.expedia.ca/Los-Angeles-Hotels-SIRTAJ-Beverly-Hills.h6117111.Hotel-Information) > > [Hotels near Ski Bromont](https://www.expedia.ca/Ski-Bromont-Hotels.0-l6089313-0.Travel-Guide-Filter-Hotels) > > [Hotels in Golden](https://www.expedia.ca/Golden-Hotels.d6058316.Travel-Guide-Hotels) > > [Melia Caribe Beach Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Melia-Caribe-Beach-Resort-All-Inclusive.h24430693.Hotel-Information) > > [Red Lion Hotel Bellevue](https://www.expedia.ca/Seattle-Hotels-Red-Lion-Hotel-Bellevue.h3546.Hotel-Information) ### Flights > [Flights from Toronto (YTZ) to Sosúa (POP)](https://www.expedia.ca/lp/flights/ytz/pop/toronto-to-puerto-plata) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Lisbon District (LIS) to Suðurnesjabær (KEF)](https://www.expedia.ca/lp/flights/lis/kef/lisbon-to-reykjavik) > > [Flights from Nairobi (NBO) to Entebbe (EBB)](https://www.expedia.ca/lp/flights/nbo/ebb/nairobi-to-entebbe) > > [Flights from New York (JFK) to Cairo (CAI)](https://www.expedia.ca/lp/flights/jfk/cai/new-york-to-cairo) > > [Flights from Toronto (YYZ) to Bulawayo (BUQ)](https://www.expedia.ca/lp/flights/yyz/buq/toronto-to-bulawayo) ### Cars > [Car rentals in Minneapolis](https://www.expedia.ca/Car-Rentals-In-Minneapolis.d2426.Car-Rental-Guide) ### Cruise > [Royal Caribbean Cruises](https://www.expedia.ca/Royal-Caribbean-International.cRC.Cruise-Line-Info) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Isla Mujeres](https://www.expedia.ca/Isla-Mujeres.dx7925)