[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Swan Novo Hamburgo Hotel in Novo Hamburgo with free breakfast and a fitness center ![Brazilian cuisine](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/a1ffd5a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/35b841c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/56ed842f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/09595b0d_edited_6f91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/9e0a99de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Swan Novo Hamburgo, in Hamburgo Velho, offers a luxurious escape. Guests enjoy a free breakfast buffet, relax in the sauna or steam room, and use the indoor pool and arcade/game room. The on-site restaurant serves Brazilian cuisine, loved by visitors. 8.6 Excellent ## Popular amenities - Parking available - Pet-friendly - Gym - Pool - Bar - Room service ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=525226&PinnedHotelID=525226&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![Suite standard casal | Living area](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/1bab1346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite standard casal 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Renovated in 2012 Separate bedroom Blackout drapes/curtains Shower/tub combination - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/2e9924d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - 161 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/f4b507da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - 161 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/8820b955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 5 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - 161 sq ft - Sleeps 2 - 1 Queen Bed ![Suite standard twin](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/2c0d1191.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite standard twin ### Highlights Air conditioning Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Designer toiletries Rainfall showerhead Private bathroom - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Superior Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/23158282.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Queen Bed 8.0 Very good 2 reviews ### Highlights Air conditioning Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Designer toiletries Rainfall showerhead Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/f4b507da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Casal/Twin 9.4 Exceptional 6 reviews ### Highlights Air conditioning Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries Private bathroom - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Suite Standard Casal / Twin](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/ab417b87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard Casal / Twin ### Highlights Separate dining area Separate sitting area Air conditioning Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Rainfall showerhead - 538 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/2e9924d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - 161 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Executive Studio Suite](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/b2d08d3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Kitchen Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Shower/tub combination - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/ab9d6b9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/ab9d6b9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Air conditioning Free cribs/infant beds Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries - City view - Sleeps 2 - 1 Queen Bed ![Superior Room](https://images.trvl-media.com/lodging/1000000/530000/525300/525226/634303aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Smart TV Pillow menu Blackout drapes/curtains Separate bedroom Hair dryer Designer toiletries Private bathroom - City view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNovo-Hamburgo-Hotels-Swan-Novo-Hamburgo.h525226.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNovo-Hamburgo-Hotels-Swan-Novo-Hamburgo.h525226.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.67628%2C-51.11255&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q0n6KRfxHIg2lt_wejrb94U7MPc=) Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250 #### What's nearby - National Shoe Museum - 4 min walk - 0.4 km - Igreja Evangelica - 3 min drive - 2.0 km - Bourbon Shopping - 4 min drive - 3.0 km - I Fashion Outlet - 6 min drive - 4.0 km - Fenac - Events and Business Center - 7 min drive - 4.8 km #### Getting around - Novo Hamburgo Station - 8 min drive - St. Alphonsus Station - 17 min drive - Canoas Air Force Base (QNS) - 51 min drive #### Restaurants - ‪Buffet Martins - ‬8 min walk - ‪Restaurante Locatelli - ‬4 min walk - ‪Café Jardim Restaurante - ‬5 min walk - ‪Miltons Buffet - ‬7 min walk - ‪O Lorde Pub - ‬8 min walk ## About this property ### Swan Novo Hamburgo Upscale hotel located in Hamburgo Velho A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Swan Novo Hamburgo. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy Brazilian cuisine at the on-site restaurant. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool along with sun loungers - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - A 24-hour front desk, luggage storage, and an elevator - Multilingual staff, 6 meeting rooms, and a ballroom Room features All 134 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Designer toiletries and hair dryers - Smart TVs with cable channels - Wardrobes/closets, daily housekeeping, and phones ## Similar properties ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/6000000/5990000/5986500/5986453/fa6b2319.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Novo Hamburgo Rio Branco - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 221 reviews CA $57 CA $61 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=5986453&PinnedHotelID=5986453&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/19000000/18920000/18918600/18918515/5c835dac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novo Hamburgo Business Hotel Novo Hamburgo Centro - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 110 reviews CA $67 CA $71 total includes taxes & fees Oct 9 - 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Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4500787&PinnedHotelID=4500787&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478596/61f6f1b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Locanda Hotel Ideal - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 112 reviews CA $105 CA $111 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4478596&PinnedHotelID=4478596&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (BRL 50 per person)](https://images.trvl-media.com/lodging/75000000/74660000/74653800/74653744/6354b174.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FIKA Residence Dois Irmaos Centro - Pool - Free WiFi - Restaurant - Air conditioning 10 Exceptional 14 reviews CA $89 CA $133 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=74653744&PinnedHotelID=74653744&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/17000000/16410000/16403900/16403884/b1563ed5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Klein Ville São Leopoldo Sao Leopoldo Centro - Pool - Breakfast included - Kids pool - Free WiFi 9.0 Wonderful 107 reviews CA $89 CA $92 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16403884&PinnedHotelID=16403884&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/5000000/4520000/4513300/4513256/8a5aa69d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suárez Campo Bom Campo Bom - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 82 reviews CA $72 CA $76 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4513256&PinnedHotelID=4513256&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/5000000/4490000/4489100/4489041/5d2df085.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Confort Hotel Sao Leopoldo Centro - Breakfast included - Free WiFi - Restaurant - Business services 7.8 Good 37 reviews CA $58 CA $60 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4489041&PinnedHotelID=4489041&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Brazilian cuisine](https://images.trvl-media.com/lodging/17000000/16380000/16371800/16371780/6abdeea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Work Hotel Cristo Rei - Pet-friendly - Parking included - Restaurant - Game room 9.2 Wonderful 67 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=16371780&PinnedHotelID=16371780&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Self parking on site (BRL 20 per day) ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Gym - Indoor pool - Sauna - Steam room ### Family friendly - Arcade/game room - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 6 meeting rooms - Business center - Conference space ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 70 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 22 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Self parking fee: BRL 20.00 per day - Pet fee: BRL 70 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Swan Hotel Novo Hamburgo Tower Swan Tower Novo Hamburgo Swan Tower Novo Hamburgo Brazil Swan Tower Novo Hamburgo Hotel Swan Novo Hamburgo Hotel Swan Tower Novo Hamburgo Swan Novo Hamburgo Novo Hamburgo Swan Novo Hamburgo Hotel Novo Hamburgo ## Frequently asked questions ### Does Swan Novo Hamburgo have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Swan Novo Hamburgo? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at Swan Novo Hamburgo on Nov 8, 2025 start from CA $74.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Novo-Hamburgo-Hotels-Swan-Novo-Hamburgo.h525226.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Swan Novo Hamburgo pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Swan Novo Hamburgo? > Self parking is available for BRL 20.00 per day. ### What time is check-in at Swan Novo Hamburgo? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Swan Novo Hamburgo? > Check-out is at noon. ### Does Swan Novo Hamburgo provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Swan Novo Hamburgo located? > Located in Hamburgo Velho, this hotel is within a 5-minute walk of Comunidade Evangelica Hamburgo Velho and National Shoe Museum. Schmitt-Presser House and Scheffel Foundation are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Swan Novo Hamburgo Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 169 8 - Good 78 6 - Okay 45 4 - Poor 18 2 - Terrible 8 ### 10/10 Excellent #### Iara Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home away from home! I opted for a suite this time ; we enjoyed the extra room, the modern decor and the view. Staff was excellent as usual! ##### Iara Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Marco Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Marco Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Ricardo Nov 17, 2023 Disliked: Staff & service, amenities Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing. ##### Ricardo Stayed 3 nights in Nov 2023 ### 8/10 Good #### Jason Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Aure ##### Jason Stayed 9 nights in Sep 2025 ### 8/10 Good #### Fabio Sep 17, 2025 ##### Fabio Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Renato Jul 9, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Hotel velho, nitidamente sem manutenção. ##### Renato Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ana Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### sWAN ATENDE AS DEMANDAS COM QUALIDADE PARA HÓSPEDE FOI MUITO BOA A ESTADIA. ATENDEU MINHAS NECESSIDADES DE HOSPEDAGEM ##### Ana Stayed 2 nights in Jun 2025 ### 8/10 Good #### Guilherme Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Foi uma ótima experiência, mesmo sendo 01 única noite. Visual incrível e boas acomodações. ##### Guilherme Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Paolla Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Paolla Stayed 1 night in Jun 2025 ### 8/10 Good #### joong Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### joong Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Heleno Jun 1, 2025 ##### Heleno Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in May 2025 ### 8/10 Good #### Yaneli May 18, 2025 ##### Yaneli Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in May 2025 ### 10/10 Excellent #### Christian May 6, 2025 ##### Christian Stayed 3 nights in May 2025 ### 4/10 Poor #### Leandra May 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não voltaria Cama quebrada, lençol sujo, pedimos para trocar de quarto, foram solícitos, trocaram, mas não deixou de ser um transtorno. ##### Leandra Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Edmundo Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hotel muito bem conservado e moderno. Quarto com bom espaço e banheiro adequado. Pessoal muito atencioso e a recepcionista Srta. Valentina muito eficiente e simpática. ##### Edmundo Stayed 2 nights in Apr 2025 ### 8/10 Good #### alberto Apr 24, 2025 Disliked: Staff & service, room comfort #### Bom Apto grande com 2 ambientes, colchão bastante usado com isso macio demais, Banheiro com piso gasto aspecto de sujo. Falta ducha higiênica.. O ar desligou dê madrugada. Já me hospedei várias vezes nesse hotel, primeira vez que me deram um apto assim, as outras vezes o apto era completo e tudo estava bem. ##### alberto Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Iara Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Iara Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Lucas Apr 22, 2025 Liked: Staff & service Disliked: Cleanliness, room comfort ##### Lucas Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Vanessa Apr 21, 2025 Liked: Cleanliness, staff & service, room comfort ##### Vanessa Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Cristiano Apr 20, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness Quarto cheio de pó, cheirando a mofo, lençois velhos, NAO RECOMENDO ##### Cristiano Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Amsterdam City Centre](https://www.expedia.ca/Amsterdam-City-Centre-Amsterdam-Hotels.0-n6200211-0.Travel-Guide-Filter-Hotels) > > [B&B Edmonton](https://www.expedia.ca/Edmonton-Bed-And-Breakfast.d180002-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [SureStay Plus Hotel by Best Western Kincardine](https://www.expedia.ca/Owen-Sound-Hotels-SureStay-Plus-Hotel-By-Best-Western-Kincardine.h63796.Hotel-Information) > > [CIVANA Wellness Resort and Spa](https://www.expedia.ca/Phoenix-Hotels-CIVANA-Wellness-Resort-And-Spa.h841899.Hotel-Information) > > [Novotel Brussels City Centre](https://www.expedia.ca/Brussels-Hotels-Novotel-Brussels-City-Centre.h564711.Hotel-Information) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [The Cosmopolitan Of Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-The-Cosmopolitan-Of-Las-Vegas.h3818880.Hotel-Information) > > [Hotels in Saint-Nicolas](https://www.expedia.ca/Saint-Nicolas-Quebec-City-Hotels.0-n6123765-0.Travel-Guide-Filter-Hotels) > > [Club Regina Los Cabos](https://www.expedia.ca/Los-Cabos-Hotels-Club-Regina-Los-Cabos.h1315554.Hotel-Information) > > [Hilton Grand Vacations Club Kings’ Land Waikoloa](https://www.expedia.ca/Waikoloa-Hotels-Kings-Land-By-Hilton-Grand-Vacations.h2303745.Hotel-Information) ### Flights > [Porter Airlines Toronto (YTZ) to Lincoln (YFC) flights](https://www.expedia.ca/lp/flight-routes/porter-airlines-from-billy-bishop-toronto-city-to-greater-fredericton-intl/pd/ytz/yfc) > > [Delta](https://www.expedia.ca/Delta-Flights.cDL.Travel-Guide-Airlines) > > [Flights from London (YXU) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yxu/yow/london-to-ottawa) > > [Flights from Sydney (SYD) to Calgary (YYC)](https://www.expedia.ca/lp/flights/syd/yyc/sydney-to-calgary) > > [Flights from Vancouver (YVR) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yvr/ywg/vancouver-to-winnipeg) > > [Flights from Calgary (YYC) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyc/mco/calgary-to-orlando) > > [Flights from Toronto (YYZ) to Nairobi (NBO)](https://www.expedia.ca/lp/flights/yyz/nbo/toronto-to-nairobi) > > [Flights from Winnipeg (YWG) to Delhi (DEL)](https://www.expedia.ca/lp/flights/ywg/del/winnipeg-to-delhi) > > [Flights from Vancouver (YVR) to Newark (EWR)](https://www.expedia.ca/lp/flights/yvr/ewr/vancouver-to-newark-liberty-intl-airport) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) ### Activities > [Things to do in Ottawa](https://www.expedia.ca/Things-To-Do-In-Ottawa.d178296.Travel-Guide-Activities) ### Packages > [Moraine Lake](https://www.expedia.ca/Moraine-Lake-Alberta.d6260950.Vacation-Attraction) > > [Wild Waterworks](https://www.expedia.ca/Wild-Waterworks-Stoney-Creek.d6247899.Vacation-Attraction) > > [Fort Lauderdale Vacations](https://www.expedia.ca/Fort-Lauderdale.d601750.Destination-Travel-Guides) ### General > [Visit St. Louis](https://www.expedia.ca/St-Louis.dx178309)