Palm Beach Resort & Spa sits on a white sand beach offering a genuine island getaway. Guests can book a body treatment at the spa or spend time at the outdoor pool where sun loungers and umbrellas provide comfortable spots to relax in the sun.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Breakfast included
Spa
Parking included
Free WiFi
Restaurant
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Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MGA 10000.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MGA 204000 per person (one-way)
Airport shuttle fee per child: MGA 204000 (one-way), (from 3 to 18 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Does Palm Beach Resort & Spa have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Palm Beach Resort & Spa?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Palm Beach Resort & Spa on Jun 19, 2026 start from CA $211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palm Beach Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Palm Beach Resort & Spa?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Palm Beach Resort & Spa?
Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Does Palm Beach Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MGA 204000 per person applies.
Are there all-inclusive benefits at Palm Beach Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Palm Beach Resort & Spa located?
Nestled on the beach, this Nosy Be hotel is within 12 mi (20 km) of Sacred Tree of Mahatsinjo, Lokobe National Park, and Natural Reserve of Lokobe. Mont Passot is 13.1 mi (21.1 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff at Palm Beach provide exceptional service with kindness and welcoming culture. The rooms are very clean, and they even prepared flowers and swan towels to welcome us. The view is great from the room, and there is plenty of space in the hotel to chill and relax. If you want to explore the island, there is also excursion available. It is on the more expensive side, but we even brought a chef to cook on the excursion for us with abundant delicious food, so we are very satisfied. Overall, I highly recommend it!
Top notch food, customer service, facilities, and atmosphere. The food is delicious and rotates every meal. The rooms are spacious and the bathrooms are clean. Customer service is great and the staff do their best to accommodate. We had a 4 year old and a 9 month old and they put an extra bed in the room for us. I highly recommend the excursion to Nose Iranja, not only will you see a beautiful beach but you’ll also get a fantastic seafood lunch arranged by the hotel.
Fabrice saved us as we were struggling to communicate with the staff in French. He checked on us regularly and helped us with special arrangements that we needed.
The hotel offers several entertainment activities including aquatics, dancing, and fire show at night.
Highly recommend this place especially for families.
Staff were amazing, really hospitable. Nothing too much trouble! Marcello ( Resort Manager) went above and beyond. Always about. Very personable. Gave his personal number when we got stuck in Antananarivo, calming and supportive.
Highly recommend the Excursion team. Despite language barrier, they really tried to make sure we got what we wanted.
It’s a beautiful area, nice and big rooms. Only thing I didn’t like was that the air conditioning didn’t work well.
Tried to change room as well but it was the same there. I did have 26 degrees in the rooms
Bed bug and Food Poisoning alert 💀🚨
Hotel looks decent at first glance (maybe like 3-4 stars hotel), with good location.
However, food and service is below 3 stars hotel. It is very noisy with Italian tourist group with uneducated behavior. (probably on a holiday package).
If you are expecting for a peaceful and quiet holiday avoid.
Worst part of the stay was the **unprofessionalism of the staff and unhygienic facility.**
1) We got bed bug issue with multiple bites on my neck. (Pillow had many stains and random hairs inside..) and,
2) We got Food Poisoning from uncooked risotto served at dinner..
3) Resort General Manager accused us for being honest in this review - he sent multiple WhatsApp message while we are very unwell, calling us out liars, fraud to get refund (which of course we did not get back anything) and that he will call police for this review.
We got no apologies nor compensation, just the accusations.
Hotel moderne, propre. Bungalow avec vue et acces direct à la plage. Jardins extraordinaires, très bien entretenus. Plage impraticable, eau sale, rejets marrons.
Séjour juste avant 2 mois de fermeture. Depart le 15 janvier, fermeture le 16. Taux d’occupation très faible. Les buffets s’en sont ressentis. Peu de choix, viandes dures... difficile de se plaindre quand on voit la pauvreté extrême du pays. Le service excursion a été formidable avec nous et nous a organisé une sortie privée du fait du manque de clients. Manque de communication quant aux animations. Personnel avenant, voulant toujours nous faire plaisir, en particulier Rachid au bar.
L’hôtel est de qualité et les chambres propres et spacieuses
Le personnel est au petit soin ainsi que les animateurs
Seul la partie restauration ne me semble pas au niveau des prestations de l’établissement
Nous avons passé deux nuits la semaine début janvier c’était calme c’est ce que nous recherchions. Nous n’avions pas compris que c’était un club de vacances qui attire les italiens.
Le personnel est très gentil mais à l’accueil et au snack c’est d’une lenteur déconcertante, une heure pour le check-in, 30 mn pour deux boules de glace, idem pour un apéro, il faudrait que le personnel se professionnalise
Accueil médiocre personne a l accueil j ai du demandé du personnel pour le service bagage
accueil en fanfare pour les italiens
le personnels ne parle pas tous Français
Palm beach
Nous avons passé un excellent séjour grâce à l’accueil, la gentillesse et l’écoute de l’ensemble du personnel.
Des remerciements appuyés en particulier au directeur Marcello par sa bienveillance et Idrisse du restaurant qui a été particulièrement attentionné.
Merci aussi au guide Moustapha et le chauffeur doudou.
Magnifique chorale de Noël le matin du 25 décembre
Patrick
Stayed 4 nights in Dec 2024
Verified
6/10 Okay
Valérie
Dec 1, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bel hôtel, mais manque de convivialité
Lit extrêmement dur, impossible de dormir ! Cela a gâché notre séjour.
Buffet médiocre
Beaucoup de touristes italiens.
Cependant le personnel est sympathique et cherche par tous les moyens à vous rendre service.
Fint hotell, svært hyggelig personale, bra renhold og fint rom. God mat.
Dessverre ofte strømbrudd, noe spm medførte at vi flere netter våknet av at det var alt for varmt, fordi aircondition hadde sluttet å virke og måtte restartes.
Personalet snakket ikke engelsk, kun fransk og italiensk, noe som gjorde oppholdet dårligere. Svært mye italienske turister der. Alle skilt i restaurantbufféen hadde kun italiensk og fransk forklaring med informasjon om maten som var tilgjengelig. Og med et personale som heller ikke kunne engelsk så ble dette et drawback.
Også de guidede sightseeingturene manglet engelsktalende guider.
Hotellet er bra på alle punkter , litt skuffende er att engelsktalende ikke er prioritert , kun italiensk og fransk , sånn som enkle beskrivelser på mat på engelsk hadde vært topp , samme med kveldsshow , vi var på tur 1 dag og såg og snorklet med skilpadder , her skal de ha honnør for å prøve å forklare alt på engelsk , super service og hjelp men Nosy Be er en plass en reiser for å slappe av på resort og dette funket supert , kontrastene på rik fattig er stor men kjekt å ha opplevd , ankomst flyplass så var det spørreskjema for alt mulig og en trodde afrika var kommet litt vekk fra bestikkelser og korrepsjon men på vei hjem så følte en alle fra politi , bagasjegutta , tollere skulle ha det de kalte så fint tips , eg kaller det bestikkelser men utgjør noen få kr for oss fra Europa
Super tur , hjelpsomme og hyggelige personer på hotellet , strand var super