Dear Valued Guest, We appreciate you taking the time to provide your thoughts.You have every right to be disappointed with your stay. Each room should be thoroughly cleaned and prepared before it is offered to a guest. Our hotel clearly didn't meet your expectations, and let us assure you, it doesn't meet ours either. Your comment has been passed on to the cleaning and maintenance supervisors, and our front office staff, and we shall use it to improve our services. We will be sure to double-check each room prior to occupancy.Please be assured that we take your feedback seriously, and we will investigate and take appropriate action to rectify the issues you experienced. We value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Once again, we apologize for the inconveniences you faced during your stay, and thank you for bringing them to our attention.

Hello Charlotte,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Stéphane,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Hello Kelly,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Your comments have been noted for further review. We strive to maintain high standards of cleanliness and amenities. Please feel free to reach out to our management team for further assistance with your concerns.

Hi Tyrik,Thank you for taking the time to provide us with your positive review! We are delighted to hear that our front office staff was able to assist you and provide excellent service during your stay. Our team takes great pride in ensuring that our guests feel welcomed and well taken care of throughout their time with us.We also appreciate your feedback about our security measures. The safety and security of our guests is of utmost importance to us, and we are glad that you felt secure during your stay. We have implemented various security protocols to provide a safe and comfortable environment for all our guests.Your kind words are truly appreciated, and we will make sure to share your feedback with our team. It is through feedback like yours that we are able to continue delivering exceptional service to our valued guests.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know.

Hi Alexander,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and their friendly service. However, we apologize for the issues you encountered with the cleanliness and plumbing of the bathtub. We understand the importance of a clean and functional bathroom, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.We also understand your concerns about the traffic pattern around our facility and the limited access to convenience stores or restaurants. We will take your feedback into consideration as we continue to assess and improve the overall experience for our guests.Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a more satisfactory stay in the future.

Hi Tammie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Paul,Thank you for taking the time to provide us with your delightful review! We are absolutely thrilled to hear that you had a positive experience during your stay with us.We are delighted to know that the lady working in our office provided you with excellent service and that the check-in process was quick and hassle-free. Our team takes great pride in providing friendly and efficient service to ensure that our guests have a seamless experience from the moment they arrive.We're also glad to hear that you found your room to be nicely kept with recent updates. We strive to provide comfortable and well-maintained accommodations for our guests, and it brings us joy to know that you appreciated the efforts we put into keeping our rooms up to date.We appreciate your understanding that our hotel offers a cost-effective option for exploring Charleston. While we may not have all the amenities of a 5-star hotel, we aim to provide a comfortable and convenient stay at an affordable price. We are glad that you found our hotel to be a perfect choice for laying your head after a day of exploring the beautiful city.Thank you for choosing our hotel, and we truly appreciate your recommendation. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know.

Hi Rachel,Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us. It's truly heartwarming to know that you loved everyone on our team and found our staff to be friendly, helpful, and patient. We strive to provide exceptional service to our guests, and your kind words serve as a great motivation for us.Thank you for choosing our hotel as the best place you've stayed in a long time. We truly appreciate your feedback, and we look forward to welcoming you back for another amazing stay in the future.

Hi Leslie,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the availability of a smoking room instead of the non-smoking room that was promised with your purchase. We understand how important it is to have a room that aligns with your preferences and we apologize for falling short in this regard.We apologize for any inconvenience caused and understand your request for reimbursement. We will review your situation with our team and do our best to address this matter promptly.Thank you for your understanding, and we appreciate your feedback. We hope to have the opportunity to provide you with a more satisfactory experience in the future.

Hi James,Thank you for bringing the lack of a microwave and refrigerator in your room to our attention. The absence of a microwave and fridge in your room is unacceptable and does not meet the level of quality and comfort we strive to deliver to all our guests. We understand this oversight likely caused you significant inconvenience during your stay.We value you as a guest, and this is not the type of experience we want anyone staying with us to have. We hope you will allow us the opportunity to provide you with a superior stay in the future. If there is anything else we can do, please do not hesitate to let us know. Your satisfaction is of the utmost importance to us.Thank you for taking the time to provide this valuable feedback. It will help us address these problems and improve our hotel operations and marketing.

Hi Alexys,Thank you for sharing your feedback on your recent stay at our hotel. We appreciate you taking the time to provide your perspective.Our hotel does offer a decent and affordable accommodation option for guests looking for a basic, no-frills stay. As you noted, "you get what you pay for" when it comes to budget-friendly lodging.While our rooms may not have all the bells and whistles of a higher-end hotel, we take pride in maintaining clean, comfortable, and functional spaces for our guests. Our focus is on providing a safe, convenient, and reasonably priced place to rest and recharge during your travels.We're glad to hear you found our hotel to be a decent enough option given the nightly rate. Value and affordability are important considerations for many of our guests, and we work hard to deliver on those fronts.Thank you again for your feedback. We appreciate you choosing to stay with us and hope you had an overall pleasant experience. Please don't hesitate to reach out if there's anything else we can do to enhance your next visit.

Hello Tiffany, We are sorry to hear about your experience on your recent stay. We take all feedback seriously and strive to maintain a safe environment for all our guests. For any further assistance or clarification, please don’t hesitate to contact our management team directly.

Hello Nychell,We're thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming your family and friends in the future. Thank you for choosing our hotel, and we hope to see you all again soon.

Hello Lin, We apologize that your recent stay did not meet your expectations. We value your feedback and are taking necessary steps to improve our housekeeping services. For any future concerns during your stay, please do not hesitate to contact our front desk for immediate assistance.

Hello Tammie,We are delighted to hear that our staff made you feel welcome during your stay. We aim to provide exceptional service to all our guests to ensure a memorable experience. It's wonderful to know that you consider our property your go-to choice – we look forward to welcoming you back again soon.

Hello Malcolm,We are delighted to hear that you enjoyed your stay and found your room clean. Your feedback is greatly appreciated, and we hope you choose to stay with us again in the future.

Hello Tammie,We are thrilled to hear that our staff provided excellent service during your stay. Our team takes pride in ensuring each guest has a pleasant experience. Please do not hesitate to reach out if you have any further feedback or if we can assist you in any way.

Hi Tammie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Josue,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

HI Jimmie,Thank you for bringing this issue to our attention. We understand that this was frustrating and not up to our usual standards.Our maintenance team should have responded promptly and resolved the issue without causing any further inconvenience. We apologize for the delay in their arrival and the unconventional method used to let you into your room. Rest assured, we will address this incident with the team to ensure it doesn't happen again in the future.We appreciate your patience and understanding during this situation. We strive to provide a comfortable and hassle-free experience for our guests, and we're sorry that we fell short in this instance. Your feedback is important to us, and we will use it as an opportunity to improve our services.If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out to our management team. We value your business and hope to have the chance to provide you with a more positive experience in the future. Thank you for bringing this matter to our attention.

Hi Jimmie,We apologize for the issues you encountered during your stay. Maintaining a clean and comfortable environment is of utmost importance to us. Rest assured, we take your feedback seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure that such occurrences are not repeated.We understand the inconvenience and frustration you must have felt. Your comments serve as a valuable opportunity for us to improve our services and provide a better experience for our guests.We hope you will consider giving us another chance to provide you with the exceptional stay we aspire to deliver. Thank you for bringing these matters to our attention.

Hello Mikell, We are delighted to hear that you found our hotel to be a good value for your stay. Your satisfaction is our priority, and we hope to welcome you back for another wonderful experience in the future.

Hi Kurt,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive comments regarding our frontline staff and acknowledge your feedback about the room.We are delighted to hear that our frontline staff provided you with great service. They work diligently to ensure that our guests feel welcomed and supported throughout their stay. Your kind words will be shared with our team members as recognition of their efforts.However, we regret if the room did not meet your expectations. We strive to provide comfortable and well-appointed accommodations for our guests, and we regret that the room fell short of your preferences. Your feedback is important to us, and we will take it into consideration as we continue to improve our facilities and enhance the guest experience.Thank you for choosing to stay with us, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

Hi Ej,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once agai

HI James,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your positive comments.We understand that having a microwave in the room can be a convenient amenity for our guests. While we do not currently provide microwaves in the rooms, we appreciate your suggestion. Guest feedback like yours helps us understand the needs and preferences of our guests, and we will certainly take it into consideration as we evaluate and enhance our amenities and services.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your stay more enjoyable, please feel free to let us know.

Hi Gary,We appreciate you taking the time to provide feedback about your recent stay at our hotel.We apologize for the lack of cleanliness you experienced in your room. Maintaining a clean and comfortable environment is of utmost importance to us, and we regret that we fell short of your expectations in this regard. We will address this matter with our housekeeping team to ensure that our cleaning standards are upheld and improved.As for your concerns about the safety of the area, the security and well-being of our guests are paramount to us, and we take these matters seriously. We will review our security measures and work closely with local authorities to address any issues and ensure the safety of our guests.Regarding the stained shower floor, your comments will be shared with our maintenance team, and we will take the necessary steps to rectify the situation and ensure that the shower floor is clean and in good condition.We deeply regret that your experience did not meet your expectations in various aspects, and we apologize for any inconvenience caused. We appreciate your feedback, as it helps us identify areas for improvement and take corrective actions to enhance the overall guest experience.If there is anything else we can do to address your concerns or make it up to you, please do not hesitate to contact our management team directly. We hope you will consider giving us another opportunity to provide you with a more enjoyable and comfortable stay in the future.

HiThank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate your positive comments about the friendly service provided by our front desk staff.However, we apologize for the issues you encountered with the condition of the room. We understand the importance of maintaining well-maintained and comfortable accommodations for our guests, and we are sorry that we fell short of your expectations in this regard. We will review the condition of the TV stand, AC, and shower to ensure they are in proper working order and address any necessary repairs or replacements.We also regret for the unpleasant smell in the beds and any inconvenience caused. Cleanliness and fresh bedding are paramount to us, and we will address this matter with our housekeeping team to ensure that such issues are promptly resolved.We saddened that you found the surrounding area to be sketchy and not suitable for young children. While we cannot control the neighborhood, we prioritize the safety and security of our guests and work closely with local authorities to ensure a secure environment. We appreciate your feedback and will take it into consideration as we continue to evaluate and improve our offerings.We understand your decision to check out early and appreciate your understanding in allowing us to provide a refund for one night. We apologize for any inconvenience caused during your stay.Thank you for bringing these matters to our attention. Your feedback is invaluable as we continuously strive to enhance our guests' experiences. If there is anything else we can do to address your concerns or regain your trust, please do not hesitate to reach out to our management team directly.

Hi Alejandra,We regret the poor condition of the property during your stay. Maintaining cleanliness is a top priority for us.Your feedback is valuable to us, and we take it seriously. We will investigate the matter thoroughly and address the cleanliness issues to ensure that they are not repeated in the future.We appreciate you bringing this to our attention. If there is anything else you would like to discuss or if there is anything we can do to rectify the situation, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to make it right if you choose to stay with us again in the future.

Hi Lisa,Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness of the room and the welcoming atmosphere.We understand that proximity to the interstate can sometimes result in increased noise levels. We continually work to minimize any disturbances and provide a comfortable environment for our guests.We're glad to know that despite the noise, you found the room to be clean and welcoming. Maintaining cleanliness is important to us, and we're pleased that our efforts were noticeable during your stay.If there is anything else we can do to improve your experience or if you have any further comments or questions, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for an even better stay.

Hi Antwaun,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Smokii,Thank you for sharing your feedback with us.We regret any shortcomings you experienced during your recent visit to our hotel. Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Celine,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi David,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Schyler, We would like to express our apologies for the unpleasant experience you had during your recent stay at our hotel. We take your feedback very seriously, as it helps us identify areas for improvement. We want to assure you that the issues you mentioned are not reflective of our usual standards. We are investigating the matter thoroughly and taking immediate steps to rectify any deficiencies to ensure that this does not happen again in the future.We understand your frustration and disappointment, and we regret that we were unable to provide you with a satisfactory experience. If there is anything specific you would like to share with us regarding your stay, we would appreciate the opportunity to discuss it further. We value your feedback and would like to address your concerns personally.We hope you will allow us the chance to make it right if you consider staying with us again in the future.

Hello Nadyne, We're sorry to hear about your experience and appreciate you sharing your feedback. Your comments have been noted for our continuous improvement. We recommend addressing any concerns directly with our management team for further assistance.

Hi Jasmine,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hello Tommi, We're sorry to hear about your experience at our hotel. We take all feedback seriously and strive to address any concerns. Your input is valuable in helping us improve our services for all guests. Thank you for taking the time to share your thoughts with us.

Hi Christine,Thank you for your kind words and positive feedback regarding your recent experience at our establishment. We are thrilled to hear that your overall stay was good and that our staff members, Shamia and Rika, provided you with excellent service. We appreciate you recognizing their efforts, and we will be sure to pass along your compliments to them.At our establishment, we strive to provide exceptional service to our guests, and it is always rewarding to receive such positive feedback. We are grateful for your five-star rating and the trust you have placed in us.If there is anything else we can do to make your future stays even more enjoyable or if you have any further feedback or questions, please do not hesitate to reach out to us directly. We value your patronage and look forward to serving you again in the future.Thank you for choosing our establishment, and we wish you all the best.

Hello Zakiya,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another exceptional experience.

Hi Marianoelle,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Kollen,We are sorry to hear that you found our establishment to be a scary place during your stay. Ensuring the safety and comfort of our guests is of utmost importance to us.We take your concerns seriously and would greatly appreciate any specific feedback you can provide regarding the aspects of the establishment that made you feel unsafe or uncomfortable. This will allow us to address the issues directly and make necessary improvements to enhance the overall guest experience.We apologize for any inconvenience or distress caused during your stay. If there is anything else you would like to share or if there are any particular concerns you would like us to address, please feel free to reach out to us directly. We value your feedback and take it into account as we continually strive to provide a safe and welcoming environment for all our guests.Thank you for bringing this matter to our attention, and we hope to have the opportunity to make it right in the future.

Hi Baby,Thank you for taking the time to provide feedback on your recent stay at our establishment. We appreciate your comment regarding our friendly staff.We regret that your overall experience did not meet your expectations, and we apologize for any shortcomings you encountered during your stay. We value your feedback and take it seriously as we continuously strive to improve our services.Should you reconsider staying with us in the future, we will make every effort to ensure a more positive experience. If there are any specific concerns or issues you would like to address, please do not hesitate to reach out to us directly.Thank you for choosing our establishment, and we hope to have the opportunity to enhance your experience should you decide to stay with us again.

Hi Valentina,Thank you for sharing your feedback about your recent stay at our establishment. We understand your concerns regarding the condition of the property. We strive to maintain a clean and comfortable environment for all our guests, regardless of the rate. We apologize if we fell short of meeting your expectations in this regard. We will take your feedback seriously and address the cleanliness issues to ensure improvements are made.We regret any inconvenience caused due to the property not meeting your family-friendly expectations. We value the comfort and satisfaction of our guests, especially families, and we apologize if we did not provide an experience that met those needs.We appreciate your positive comment about the receptionists. Providing friendly and helpful service is important to us, and we are glad that our staff made a positive impression during your stay.We regret that your experience did not meet your expectations. Your feedback is valuable to us, and we will use it to make necessary improvements. If there is anything else we can do to address your concerns or if you have any further feedback, please feel free to reach out to us directly. We appreciate your feedback and the opportunity to improve.