"The property divided into 2 areas. It appears to divided the guests into two unequal groups. One area seems to be much nicer than the other. Not easy to go from one to another."
"The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay. "
"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to...
"Very enjoyable, so well organised, food amazing, accommodation excellent and ell activities organised so well. Staff were like a family by the end, couldn’t do enough for us "
"Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️ "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Perfect location with in walking distance of the old quarter. The beds are extremely comfortable, and we did not hear any noise from outside, on the first night we slept for 12 hours! Breakfast is great. But the most memorable was the staff of the hotel. The most loving people who would do anything to help you and make you feel welcomed. Jennie went above and beyond for us with tips and searching for the best tours."
A verified traveller stayed at Hanoi Lotus Boutique Hotel
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good location right outside there's everything you need. Jim was friendly and helpful. stayed just one night as we move on to Sapa and Halong. we also wanted to explore to other parts of Old Quarters. will return to stay here for my trip to Hanoi
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A verified traveller stayed at Hanoi Royal Palace Hotel 2
"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites. "