Title: Hotel Sunshine Kinugawa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sunshine Kinugawa Hotel with free parking, near Tobu World Square ![Hot springs](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/fc9f83bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cafe](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/bc0d01f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Mountain View](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/710053c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room | Balcony view](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/4369c2d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/c898c449.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sunshine Kinugawa is near Tobu World Square. Guests can enjoy the indoor mineral hot spring or sauna after sightseeing. The property offers an on-site restaurant for dinner, free in-room WiFi, an arcade/game room, and multilingual staff to assist with any needs. 8.6 Excellent ## Popular amenities - - 24/7 front desk - Room service - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 12 of 12 rooms ![Standard Room (Japanese-Style)](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/bb1d66cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Japanese-Style) 9.4 Exceptional 9 reviews ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - 178 sq ft - Valley view - Sleeps 5 - 6 Twin Futons ![Superior Room (Japanese-Style)](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/fb8e7c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Japanese-Style) 8.0 Very good 5 reviews ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - 302 sq ft - Valley view - Sleeps 8 - 8 Twin Futons ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/397bce35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room Selected at Check-in 10.0 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - 178 sq ft - Valley view - Sleeps 7 - 7 Twin Futons ![Royal Room (Quadruple Use)](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/e1bea05a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room (Quadruple Use) ### Highlights Separate sitting area Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle Free bottled water - 549 sq ft - Valley view - Sleeps 4 - 2 Twin Futons OR 2 Twin Beds ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/22cb3a23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Japanese Style) 8.8 Excellent 5 reviews ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - 323 sq ft - Valley view - Sleeps 5 - 5 Twin Futons ![Premium Room | Bathroom](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/f6f72cb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle - Mountain view - Sleeps 4 - 2 Twin Beds ![Premier Room, Mountain View | Bathroom](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/822748d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Mountain View ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - Mountain view - Sleeps 4 - 2 Twin Beds ![Deluxe Room, Mountain View | Bathroom](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/70cf5f5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - Mountain view - Sleeps 4 - 4 Twin Futons ![Family Room](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/aa5ae836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Private indoor hot tub Air conditioning Refrigerator TV Private bathroom Hair dryer Toilet with electronic bidet Electric kettle - 258 sq ft - Mountain view - Sleeps 3 - 3 Twin Futons ![Standard Room, Non Smoking](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/4e1b7693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle In-room safe - 248 sq ft - Mountain view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Standard Room, Accessible, Non Smoking](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/aec57dd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Accessible, Non Smoking ### Highlights Air conditioning Refrigerator TV Private bathroom Hair dryer Toilet with electronic bidet Electric kettle In-room safe - 301 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Deluxe Room, Non Smoking, Mountain View](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/a1683468.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, Mountain View ### Highlights Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Electric kettle Located on the top floor In-room safe - 312 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hotel-Sunshine-Kinugawa.h12248747.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hotel-Sunshine-Kinugawa.h12248747.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.82034%2C139.70995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7iXU06WVUmQjbbFkS3vHYLeprLY=) 1437-1 Kinugawa Onsen OharaTochigi, Nikko, Tochigi-ken, 321-2522 #### What's nearby - Kinu Tateiwa Otsuribashi - 6 min walk - 0.6 km - Tobu World Square - 19 min walk - 1.6 km - Fureai Bridge - 20 min walk - 1.7 km - Edo Wonderland - 4 min drive - 4.1 km - Toshogu Shrine - 24 min drive - 19.3 km #### Getting around - Kinugawa Onsen Station - 11 min walk #### Restaurants - ‪カフェテリアレストラン ワールド - ‬3 min drive - ‪足湯カフェ espo - ‬3 min walk - ‪カーニバル - ‬2 min drive - ‪水辺のカフェテラス - ‬7 min walk - ‪Galerie cafe PaintoE (ギャラリーカフェ パントエ) - ‬7 min walk ## About this property ### Hotel Sunshine Kinugawa Hotel near Tobu World Square You can look forward to an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at Hotel Sunshine Kinugawa. For some rest and relaxation, visit the sauna. The on-site restaurant offers dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room. Other perks include: - Free self parking - Hot springs on site, luggage storage, and tour/ticket assistance - An elevator, karaoke, and free newspapers - Guest reviews give top marks for the helpful staff Room features All 117 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Toilets with electronic bidets and hair dryers - Refrigerators, electric kettles, and phones ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/7000000/6140000/6132500/6132434/002e3d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinugawa Onsen Hotel Nikko - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 580 reviews CA $305 CA $377 total Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=6132434&PinnedHotelID=6132434&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/24000000/23820000/23810900/23810858/8ba24582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Hotel Kinugawa Gyoen Nikko - Parking included - Free WiFi - Air conditioning - Game room 7.0 Good 103 reviews CA $180 CA $200 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=23810858&PinnedHotelID=23810858&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21600000/21595400/21595323/f7285034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Itoen Hotel New Sakura Nikko - 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Spa - Parking included - Free WiFi - Restaurant 6.8 143 reviews CA $144 CA $177 total Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=12483267&PinnedHotelID=12483267&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A coffee shop/cafe - A restaurant ### Things to do - Arcade/game room - Hot springs - Karaoke - Sauna ### Family friendly - Arcade/game room - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Business services - 2 meeting rooms ### Outdoors - Garden - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - Ballroom - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Free daily newspapers - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 2700.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: JPY 2700.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Hotel Sunshine Kinugawa Nikko Hotel Sunshine Kinugawa Sunshine Kinugawa Nikko Sunshine Kinugawa Hotel Sunshine Kinugawa Hotel Hotel Sunshine Kinugawa Nikko Hotel Sunshine Kinugawa Hotel Nikko ## Frequently asked questions ### Is Hotel Sunshine Kinugawa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Sunshine Kinugawa? > As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Hotel Sunshine Kinugawa on Nov 4, 2025 start from CA $158.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nikko-Hotels-Hotel-Sunshine-Kinugawa.h12248747.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Sunshine Kinugawa? > Self parking is free at this property. ### What time is check-in at Hotel Sunshine Kinugawa? > Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available. ### What time is check-out at Hotel Sunshine Kinugawa? > Check-out is at 10 AM. ### Where is Hotel Sunshine Kinugawa located? > Situated in Nikko, this hotel is within 1 mi (2 km) of Kinu Tateiwa Otsuribashi and Tobu World Square. Fureai Bridge and Kawaji Onsen are also within 2 mi (3 km). Kinugawa Onsen Station is 11 minutes by foot and Kosagoe Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sunshine Kinugawa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 216 8 - Good 206 6 - Okay 61 4 - Poor 12 2 - Terrible 5 ### 10/10 Excellent #### Bahar Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### Bahar Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Saeko Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too. ##### Saeko Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Joseph Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip ##### Joseph ### 8/10 Good #### GANCHIMEG Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good service ##### GANCHIMEG Stayed 1 night in Jun 2025 ### 8/10 Good #### Franchesca Oct 29, 2024 Liked: Staff & service, amenities The place has breathtaking views and the onsens are amazing. ##### Franchesca Stayed 1 night in Oct 2024 ### 8/10 Good #### cuong Nov 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice location ##### cuong Stayed 3 nights in Nov 2024 ### 8/10 Good #### Gary May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return! ##### Gary Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mary Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel you can tell it was newly renovated for the room and make it more modern. Easy access and nice onsen ##### Mary Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mercedes Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen. ##### Mercedes Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### FENG-YU Jul 6, 2023 Liked: Cleanliness, property conditions & facilities, room comfort The hotel is quite nice with good dinner! ##### FENG-YU Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Rochelle Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most beautiful views from this hotel. A lovely Onsen onsite as well. We loved our time at this hotel as we stayed in a Japanese room. Would highly recommend. ##### Rochelle Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Arttachai Nov 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, great choices of breakfast/dinner, nice onsen, firework show ##### Arttachai Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Luca Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely ryokan surround by mountains. Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price. ##### Luca Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Juan Pablo Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like it! ##### Juan Pablo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christopher Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the authenticity to providing a feel for Japanese style living whilst also keeping it comfortable and clean. ##### Christopher Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Robin Oct 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place to stay Very friendly and helpful staff who spoke English well! Lots of amenities and loved the private onsens. The building was a little outdated and the air conditioner didnt work well so we couldnt get rid of the slight smell the room had. Overall with their breakfasts and views too, I'd come back. ##### Robin Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Lily Dec 29, 2024 Liked: Staff & service, amenities, property conditions & facilities This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again! ##### Lily Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Hans Ulrich Jun 9, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort First, the positive: The room was renovated! The rest of the hotel is in an absolutely desolate state. Old, worn, and not at all like the pictures on Hotels.com. The onsen, and especially the sauna, are on the verge of collapse. Absolutely unacceptable. The foreign staff, from Nepal or Pakistan, are unfriendly and arrogant—there's no Japanese atmosphere at all. I've been traveling to Japan for onsen 5-7 times a year for over 12 years. But this hotel is a disgrace. ##### Hans Ulrich Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kazumi Jun 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful! 5 people stayed in 2-bedroom suite. Great location, wonderful facilities. Onsen was superb! We also enjoyed breakfast buffet. ##### Kazumi Stayed 2 nights in May 2024 ### 8/10 Good #### Tanaka Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Tanaka Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Julienne Sep 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities A beautiful, tradition-style hotel which delivers a relaxing onsen experience and great service. Highly recommend! ##### Julienne Stayed 1 night in Sep 2023 ### 6/10 Okay #### Nicholas Sep 20, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Very helpful staff but property is very dated and air conditioning was very weak. The onsen and bridge are really nice. Food was okay but had lots of variety. The view was fantastic. ##### Nicholas Stayed 2 nights in Sep 2024 ### 8/10 Good #### Verified traveller Mar 15, 2025 Liked: Cleanliness, staff & service, room comfort #### Decent Experience Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 8/10 Good #### Ye Sep 29, 2024 Liked: Cleanliness, staff & service, amenities Service is Excellent all staff are nice and helpful Room is big with great view, Facility quite old, need to improve ##### Ye Stayed 2 nights in Sep 2024 ### 8/10 Good #### Josh Sep 12, 2024 Liked: Staff & service Good customer service ##### Josh Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Cabot Boutique Hotel](https://www.expedia.ca/St-Johns-Hotels-Cabot-Boutique-Hotel.h2184259.Hotel-Information) > > [Vacation Village at Parkway](https://www.expedia.ca/Orlando-Hotels-Vacation-Village-At-Parkway.h1068973.Hotel-Information) > > [Bahia Principe Grand Jamaica - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Grand-Jamaica-All-Inclusive.h1576054.Hotel-Information) > > [Casa Camper Barcelona](https://www.expedia.ca/Barcelona-Hotels-Casa-Camper-Barcelona.h1177369.Hotel-Information) > > [Hotels in South Surrey](https://www.expedia.ca/South-Surrey-Surrey-Hotels.0-n6265793-0.Travel-Guide-Filter-Hotels) > > [El Taj Oceanfront & Beachside Condo Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Taj-Oceanfront-Beachside-Condo-Hotel.h2857483.Hotel-Information) > > [Cottages The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Cottages.d6129678-aaCottages.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Negril](https://www.expedia.ca/Negril-Hotels-All-Inclusive-Hotel.0-0-d2543-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [NH Vienna Airport Conference Center](https://www.expedia.ca/Vienna-Hotels-NH-Vienna-Airport-Conference-Center.h661877.Hotel-Information) > > [Cottages Crystal Beach](https://www.expedia.ca/Crystal-Beach-Cottages.d6222721-aaCottages.Travel-Guide-Accommodation) > > [Holiday Inn Express Red Deer by IHG](https://www.expedia.ca/Red-Deer-Hotels-Holiday-Inn-Express-Red-Deer.h173062.Hotel-Information) > > [Accent Inns Kelowna](https://www.expedia.ca/Kelowna-Hotels-Accent-Inns-Kelowna.h10255.Hotel-Information) > > [Hotels in Brandon](https://www.expedia.ca/Brandon-Hotels.d3902.Travel-Guide-Hotels) > > [Ramada by Wyndham Fredericton](https://www.expedia.ca/Fredericton-Hotels-Ramada-By-Wyndham-Fredericton.h895194.Hotel-Information) > > [Renaissance Minneapolis Bloomington Hotel](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Renaissance-Minneapolis-Bloomington-Hotel.h10084.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Abbotsford (YXX) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxx/yeg/abbotsford-to-edmonton) > > [Flights from Edmonton (YEG) to Palm Springs (PSP)](https://www.expedia.ca/lp/flights/yeg/psp/edmonton-to-palm-springs) > > [Flights from Rionegro (MDE) to Cancun (CUN)](https://www.expedia.ca/lp/flights/mde/cun/medellin-to-cancun) > > [Flights from Kelowna (YLW) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/ylw/puj/kelowna-to-punta-cana) > > [Flights from Toronto (YYZ) to Santo Domingo (SDQ)](https://www.expedia.ca/lp/flights/yyz/sdq/toronto-to-santo-domingo) > > [Flights from Vancouver (YVR) to Manila (MNL)](https://www.expedia.ca/lp/flights/yvr/mnl/vancouver-to-manila) > > [Flights from Ottawa (YOW) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yow/mco/ottawa-to-orlando) > > [Flights from Sidney (YYJ) to Manchester (MAN)](https://www.expedia.ca/lp/flights/yyj/man/victoria-to-manchester) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) ### Packages > [Yellowhead Casino](https://www.expedia.ca/Yellowhead-Casino-Northwest-Edmonton.d6239912.Vacation-Attraction) > > [Texas Vacations](https://www.expedia.ca/Texas.d245.Destination-Travel-Guides) > > [Canada](https://www.expedia.ca/lp/theme-vacations/romantic-vacations/31/Canada) ### Vacation Rentals > [Melville Beach Vacation Rentals](https://www.expedia.ca/Melville-Beach-Vacation-Rentals.d553248635977222613.Travel-Guide-VacationRentals)