Title: The Giacomo, an Ascend Collection Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=602721&destination=Niagara+Falls%2C+New+York%2C+United+States+of+America&selected=2863605&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Giacomo, an Ascend Collection Hotel Start your day fireside with a delicious breakfast buffet. A 24-hour gym and welcoming staff ensure an unforgettable stay. ## Photo gallery for The Giacomo, an Ascend Collection Hotel ![Lobby - The Giacomo, an Ascend Collection Hotel (Niagara Falls)](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/d5282e8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down comforters, pillowtop beds, individually decorated - The Giacomo, an Ascend Collection Hotel (Niagara Falls)](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/db91ab4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Giacomo, an Ascend Collection Hotel (Niagara Falls)](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/b8bdfc11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, pillowtop beds, individually decorated - The Giacomo, an Ascend Collection Hotel (Niagara Falls)](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/034c1007.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, pillowtop beds, individually decorated - The Giacomo, an Ascend Collection Hotel (Niagara Falls)](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/ebb0b016.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Niagara Falls State Park, The Giacomo, Ascend Hotel Collection is a haven of comfort and charm. Enjoy a free breakfast buffet by the lobby fireplace or unwind with coffee/tea in the lobby after working out at the 24-hour gym; guests rave about the helpful staff and location. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/a3fef1dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 9.0 Wonderful 93 reviews - City view - 255 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace) ![Premium bedding, down comforters, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/f04b0380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (Fireplace) 9.6 Exceptional 18 reviews - City view - 255 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard King Non Smoking 2 person Whirlpool in Bath ![Standard King Non Smoking 2 person Whirlpool in Bath](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/d3c30848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Non Smoking 2 person Whirlpool in Bath 9.2 Wonderful 19 reviews - City view - 255 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace ![Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/9c8a604d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace 9.4 Exceptional 26 reviews - City view - 255 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/cb0fc8ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 8.8 Excellent 26 reviews - City view - 255 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Jacuzzi ![Premium bedding, down comforters, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/828d2357.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Jacuzzi - City view - 255 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 King Bed, Fireplace ![Premium bedding, down comforters, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/828d2357.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Fireplace - City view - 255 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking ![Suite, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/1cff779f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, Multiple Beds, Non Smoking ![Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/9de1b912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking 10.0 Exceptional 1 review - City view - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Room, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/af6f19d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking 8.8 Excellent 8 reviews - City view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Fireplace ![Premium bedding, down comforters, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/3000000/2870000/2863700/2863605/f04b0380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Fireplace 9.6 Exceptional 5 reviews - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Breakfast and dinner served, American cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12380000/12372500/12372471/d26d470e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Niagara Falls - The Cadence by IHG Downtown Niagara Falls - Free WiFi - Air conditioning - Business services - 24/7 front desk 8.6 Excellent 1,000 reviews CA $115 CA $141 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Niagara-Falls-Hotels-The-Cadence.h12372471.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602721&destination=Niagara Falls&destType=MARKET&latLong=43.08478,-79.06168&searchId=63629ec9-6a31-4298-a60b-c6a44e549010&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18200/18187/8e8a1350_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Niagara Falls State Park Entry by IHG Downtown Niagara Falls - 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Niagara Falls by IHG Grand Island - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,746 reviews CA $158 CA $180 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Grand-Island-Niagara-Falls.h18567279.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602721&destination=Niagara Falls&destType=MARKET&latLong=43.08478,-79.06168&searchId=63629ec9-6a31-4298-a60b-c6a44e549010&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-The-Giacomo.h2863605.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-The-Giacomo.h2863605.Hotel-Information) ## About the area Located in Downtown Niagara Falls, a neighborhood in Niagara Falls, The Giacomo, an Ascend Collection Hotel is in the entertainment district and near the airport. The area's natural beauty can be seen at Niagara Falls State Park and American Falls, while Maid of the Mist and Fallsview Indoor Waterpark are popular area attractions. Niagara Gorge Discovery Center and Aquarium of Niagara are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding. [Visit our Niagara Falls travel guide](https://www.expedia.ca/Niagara-Falls.dx602721) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.08539%2C-79.06190&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H6P-5m7MUeipCernJB45e66_kM0=) 222 First Street, Niagara Falls, NY, 14303 ### What's nearby - ![Niagara Falls, New York, USA.; Shutterstock ID 462591991](https://images.trvl-media.com/place/6066053/2c32f1f9-f854-471b-a87a-0764dbb72a12.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Niagara Falls State Park 2 min walk \- 0.2 km - ![NiagaraFalls_ConferenceCenter_6163995_05](https://images.trvl-media.com/place/6163995/f764617c-e882-4d7f-bfef-1bd681877032.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Conference Center Niagara Falls 2 min walk \- 0.2 km - ![NiagaraFalls_SenecaNiagaraResort&Casino_6209137_01](https://images.trvl-media.com/place/6209137/3c00fce3-2c9f-4455-b54d-5bb873237984.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Seneca Niagara Resort & Casino 5 min walk \- 0.5 km - ![Maid of the Mist](https://images.trvl-media.com/place/6185096/6c6b8c29-820f-43b7-bb27-59ac88bc7e31.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maid of the Mist 7 min walk \- 0.6 km - ![Rainbow Bridge](https://images.trvl-media.com/place/6190892/13b238ed-20d8-4807-a094-5737ab21a434.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rainbow Bridge 8 min walk \- 0.7 km ### Getting around - Niagara Falls Station 6 min drive - Buffalo Niagara Intl. Airport (BUF) 42 min drive ### Restaurants - Stir 11 min walk - Blues Burger Bar 7 min walk - TDR @ Seneca Niagara Casino & Hotel 8 min walk - Starbucks 5 min walk - The Mami House 5 min walk ## About this property ### The Giacomo, an Ascend Collection Hotel Boutique hotel near Niagara Falls State Park Near Seneca Niagara Resort & Casino and Maid of the Mist, The Giacomo, an Ascend Collection Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Free in-room WiFi and a 24-hour gym are available to all guests. You'll also enjoy the following perks during your stay: - Free self parking - A front-desk safe, coffee/tea in the lobby, and luggage storage - A water dispenser, tour/ticket assistance, and multilingual staff - Guest reviews speak highly of the helpful staff and location Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and showers - 32-inch HDTVs with cable channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/102000000/101800000/101798600/101798544/bb524aa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cambria Hotel Niagara Falls Downtown Niagara Falls - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,987 reviews CA $131 CA $149 total includes taxes & fees Apr 22 - Apr 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=101798544&PinnedHotelID=101798544&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/3000000/2240000/2238900/2238838/7a4bfcc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seneca Niagara Resort & Casino Downtown Niagara Falls - Pool - Hot tub - Spa - Parking included 8.6 Excellent 3,589 reviews CA $183 CA $217 total includes taxes & fees Apr 12 - 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Pool - Free WiFi - Air conditioning - Gym 7.0 Good 1,003 reviews CA $93 CA $142 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=26041&PinnedHotelID=26041&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed with Sofa bed, Non Smoking (Study) | Living area](https://images.trvl-media.com/lodging/1000000/290000/282000/281946/73d8a229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Niagara Falls Downtown Niagara Falls - Pool - Breakfast included - Pet friendly - Free WiFi 8.8 Excellent 1,004 reviews CA $144 CA $164 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=281946&PinnedHotelID=281946&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=2863605&PinnedHotelID=2863605&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2863605,101798544,2238838,14373,56021) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free offsite parking - Free secured self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - Coffee and tea in common areas ### Things to do - 24-hour gym ### Family friendly - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (41 inch wide door) - Grab bar in shower (25 inches high) - Hand-held showerhead - Handrails in stairways - Lever door handles - Portable shower seat - Roll-in shower (81 inches wide) - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (31 inches high) - Wheelchair-accessible van parking ### More - 1 building - 6 floors - Art Deco architecture - Built in 1929 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Free long-distance calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 3:00 AM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25.00 per pet, per day Service animals are welcome, and are exempt from fees 2 total (up to 50 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25.00 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Giacomo Hotel Giacomo Hotel Niagara Falls Giacomo Niagara Falls The Giacomo Hotel Niagara Falls Giacomo The Giacomo, Ascend Collection The Giacomo, Ascend Hotel Collection Hotel The Giacomo An Ascend Hotel Collection Member The Giacomo, Ascend Hotel Collection Niagara Falls The Giacomo, Ascend Hotel Collection Hotel Niagara Falls ## Frequently asked questions ### Is The Giacomo, an Ascend Collection Hotel pet-friendly? ### How much does it cost to stay at The Giacomo, an Ascend Collection Hotel? ### How much is parking? ### What time is check-in at The Giacomo, an Ascend Collection Hotel? ### What time is check-out at The Giacomo, an Ascend Collection Hotel? ### Where is The Giacomo, an Ascend Collection Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Giacomo, an Ascend Collection Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 569 8 - Good 239 6 - Okay 111 4 - Poor 49 2 - Terrible 36 ## Reviews Verified ### 10/10 Excellent #### Zachary Mar 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, helpful staff, lovely decor ##### Zachary Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Justin Mar 29, 2026 It was an amazing time! The room was more than what we expected! We will be back! ##### Justin Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Willie Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful spacious Room Quiet Beautiful view 360 of the falls Breakfast Turkey Sausage delicious Manager Lenny perfect Runs the place as if it's his home and your a welcome guest ##### Willie Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Md Shanewaz Dec 31, 2025 Liked: Cleanliness, amenities Friendly staff and great experience ##### Md Shanewaz Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Sarah Feb 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities It was a wonderful experience. It's a gorgeous hotel. Love the decor and how have embraced the beauty of the building. Our room was lovely. Nice little touches such as a welcome letter. The front desk person was phenomenal and kind. Their daily breakfast which is complimentary was great. We stayed for two days and they had different warm breakfast items and many options. The location is perfect by the Falls and Casino. More hotels need to strive to be like this one. ##### Sarah Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### adrian Jan 3, 2026 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff ##### adrian Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Crystal Dec 22, 2025 Liked: Cleanliness, property conditions & facilities The staff was great ##### Crystal Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Tondra Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff and beautiful older boutique hotel. ##### Tondra Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Victor Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities This place is so great! Staff is so welcoming and accommodating. Front desk staff is beyond impressive and personable. We come to NF every now and then and when we do, we stay at the Giacomo. Complimentary breakfast is great too. Sky view longe is an added bonus with awesome views. Obviously, we’ll be back. ##### Victor Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Stacy Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very helpful and friendly. The lounge was cozy and welcoming. We loved the view from the 19th floor. The rooms were lovely and comfortable. ##### Stacy Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Deana Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful room. ..quiet clean great staff ##### Deana Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### lisa Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location to attractions ##### lisa Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Janice Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, excellent service and the staff was attentive. I would definitely stay again. ##### Janice Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Prabhakar Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff an nearby to Falls with excellent breakfast options ##### Prabhakar Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Dustin Nov 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were friendly and very welcoming at all times. The room was absolutely amazing clean and very well prepared as my husband had asked as it was our honeymoon. ##### Dustin Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Anita Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and it the room was exactly as described. The bed was comfortable and the room clean and quiet. We enjoyed our stay! ##### Anita Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### sarva Oct 23, 2025 Liked: Amenities Clean room friendly staff ##### sarva Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### David Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was extremely friendly and helpful ##### David Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Joshua Jan 5, 2026 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay. Our room was beautiful, the tub was fantastic, the fireplace perfect for cold winter nights and romantic atmosphere. The skylounge was great except no one warns you that last 3 flights of stairs have to be walked. The breakfast was awful though. The food was cold, the coffee was basically water and the waffle mix was so thin that it made a shell of a waffle. . ##### Joshua Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Deborah Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly and knowledgeable about restaurants and attractions. The breakfast was always fresh and there were various options. The parking lot and area around the hotel was safe. The location is within walking distance to the Falls. ##### Deborah Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Jennifer Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and friendly service, beautiful building and rooms, great views. ##### Jennifer Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Holli Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If we enjoy our stay, very convenient to Niagara Falls. Very nice lounge with great observation of the surrounding area. Breakfast with many options to choose from included in the price of our stay. Staff were very courteous and helpful about our visit. ![](https://a.travel-assets.com/ugc/hotel-reviews/ef37119f-660d-4539-8a8f-95086b04b7f7-1760931992736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Holli Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Finley I. Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk was very professional and polite. The room was extremely beautiful. The other guest were very friendly. Over all I’ll be going there plenty more times. Oh and the view out my room window was breath taking… ##### Finley I. Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Dawn Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a good stay. Evetyone was very helpful and pleasant. Great location for walking to the falls. Appreciate being able to bring our dog. ##### Dawn Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Janice Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was fantastic. I arrived at 2 am to a friendly, helpful, smiling young lady who made me feel very welcome. It can be hard to have that positive attitude at the time of the day. I enjoyed the decor and atmosphere of this hotel. The breakfast was wonderful. Lots of choice. A cut above the normal hotel breakfast. ![Lounge area.](https://a.travel-assets.com/ugc/hotel-reviews/95f7b972-fa34-441d-a402-4fa05fed9136-1765158145361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janice Stayed 1 night in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [Truss Hotel Times Square ](https://www.expedia.ca/New-York-Hotels-Cassa-Times-Square-Hotel.h8959009.Hotel-Information) > - [Hampton Inn & Suites Yonkers](https://www.expedia.ca/White-Plains-Hotels-Hampton-Inn-Suites-Yonkers.h2647825.Hotel-Information) > - [The Shelburne Sonesta New York](https://www.expedia.ca/New-York-Hotels-The-Shelburne-Sonesta-New-York.h27283.Hotel-Information) > - [voco Times Square South New York by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Central-Times-Square.h2170796.Hotel-Information) > - [The Luxury Collection Hotel Manhattan Midtown](https://www.expedia.ca/New-York-Hotels-The-Luxury-Collection-Hotel-Manhattan-Midtown.h27924.Hotel-Information) > - [Park Lane New York](https://www.expedia.ca/New-York-Hotels-Park-Lane-Hotel.h2714.Hotel-Information) > - [Hilton Club West 57th Street New York](https://www.expedia.ca/New-York-Hotels-West-57th-Street-By-Hilton-Club.h2471808.Hotel-Information) > - [The Chelsean New York](https://www.expedia.ca/New-York-Hotels-The-Chelsean-New-York.h973633.Hotel-Information) > - [Royalton New York](https://www.expedia.ca/New-York-Hotels-Royalton-Hotel.h8989.Hotel-Information) > - [The Richardson Hotel](https://www.expedia.ca/Buffalo-Hotels-Hotel-Henry-Urban-Resort.h18136290.Hotel-Information) > - [Park Terrace Hotel](https://www.expedia.ca/New-York-Hotels-Park-Terrace-Hotel-On-Bryant-Park.h16890002.Hotel-Information) > - [TWA Hotel at JFK Airport](https://www.expedia.ca/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > - [Thompson Central Park New York, by Hyatt](https://www.expedia.ca/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > - [The Cloud One New York-Downtown, by the Motel One Group](https://www.expedia.ca/New-York-Hotels-Project-Hotel-NYC.h70890150.Hotel-Information) > - [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > - [CIVILIAN Hotel](https://www.expedia.ca/New-York-Hotels-Civilian-NYC.h66148063.Hotel-Information) > - [Times Square West Hotel, BW Signature Collection](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-Midtown-West.h5232871.Hotel-Information) > - [Kimpton Ashbel New York Park Avenue](https://www.expedia.ca/New-York-Hotels-70-Park-Avenue.h18752.Hotel-Information) > - [TRYP by Wyndham New York City Times Square / Midtown](https://www.expedia.ca/New-York-Hotels-TRYP-By-Wyndham-New-York-City-Times-Square-South.h4621019.Hotel-Information) > - [The Fifty Sonesta Hotel New York](https://www.expedia.ca/New-York-Hotels-Fifty-Hotel-Suites-By-Affinia.h18006.Hotel-Information) > - [Hilton Club The Central at 5th New York](https://www.expedia.ca/New-York-Hotels-The-Central-At-5th-By-Hilton-Club.h67386516.Hotel-Information) > - [YOTEL New York Times Square](https://www.expedia.ca/New-York-Hotels-YOTEL-New-York.h4182702.Hotel-Information) > - [Hyatt Centric Midtown 5th Avenue New York](https://www.expedia.ca/New-York-Hotels-Hyatt-Centric-39th-And-5th-New-York.h38336179.Hotel-Information) > - [Hyatt Place New York City/Times Square](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-New-York-CityTime-Square.h37842570.Hotel-Information) > - [Hilton Club The Quin New York](https://www.expedia.ca/New-York-Hotels-The-Quin-Central-Park-By-Hilton-Club.h856934.Hotel-Information) > - [The Washington](https://www.expedia.ca/New-York-Hotels-The-Washington-By-LuxUrban.h3481640.Hotel-Information) > - [Hyatt Grand Central New York](https://www.expedia.ca/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > - [The Benjamin Royal Sonesta New York](https://www.expedia.ca/New-York-Hotels-The-Benjamin.h5550.Hotel-Information) > - [Moonlite Motel Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Moonlite-Motel-Niagara-Falls.h1524682.Hotel-Information)