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Queen Ann Nha Trang – Avis

5 out of 5
Queen Ann Nha Trang
100 Tran Phu Street, Nha Trang

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 70 avis sur 102." "
Note de 8 – Bien, d’après 20 avis sur 102." "
Note de 6 – Acceptable, d’après 7 avis sur 102." "
Note de 4 – Médiocre, d’après 5 avis sur 102." "
Note de 2 – Terrible, d’après 0 avis sur 102." "

9,4/10

Propreté

9,2/10

Service et personnel

9,6/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

LAURENT

Points forts : État et installations de l’hébergement
The hotel is well placed Very good breakfast We stayed 7nights but the cleaning is not top Carpet not cleaned for 7 days ... Too bad Good hotel anyway
Séjour de 7 nuits en août 2023
Queen Ann Nha Trang a répondu le 19 août 2023
Dear Valued Guest,Thank you for leaving a review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It very good
Séjour de 2 nuits en mai 2024
Queen Ann Nha Trang a répondu le 26 mai 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ein wunderbares Hotel ! Das Personal ist überaus zuvorkommend und hlfsbereit. Ich dieses Hotel nur empfehlen 👍👍👍
Séjour de 5 nuits en avril 2024
Queen Ann Nha Trang a répondu le 30 avr. 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Elisha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing hotel, friendly staff, clean
Séjour de 3 nuits en mars 2024
Queen Ann Nha Trang a répondu le 2 avr. 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Julien

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel right near the beach and a lot of shops and restaurants.
Séjour de 2 nuits en février 2024
Queen Ann Nha Trang a répondu le 2 mars 2024
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

10/10 – Excellent

Jean

Séjour de 8 nuits en février 2024
Queen Ann Nha Trang a répondu le 21 mars 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en février 2024
Queen Ann Nha Trang a répondu le 20 févr. 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

KWAN YU ERICA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were professional and helpful. Choices for breakfast was slightly fewer but the separate arrangement of breakfast locations for guests of different room types were perfect as you could enjoy a more cozy environment in the morning. The room was probably newly renovated and thus it was quite comfortable. It would be even better if a new hair dryer could be provided (the existing one was just too old). Yet, all in all, the residence experience was quite nice. Will definitely consider rebooking next time.
Séjour de 3 nuits en janvier 2024
Queen Ann Nha Trang a répondu le 16 janv. 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Yoann

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect. Great ocean view, room confortable and clean, staff very helpful and friendly
Séjour de 1 nuit en janvier 2024
Queen Ann Nha Trang a répondu le 12 janv. 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Thi Anh Thu

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Được upgrade lên phòng tốt hơn, nhân viên rất nice.
Séjour de 1 nuit en décembre 2023
Queen Ann Nha Trang a répondu le 18 janv. 2024
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Loi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staffs are well trained and breakfast is excellent. Dinner needs more improvement. Love my ocean view room.
Séjour de 2 nuits en novembre 2023
Queen Ann Nha Trang a répondu le 30 nov. 2023
Dear Mr.Loi Bui,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Paul, Renton

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is located across from the beach, you have a private beach access. The room is clean, morden with an beautiful ocean view, breakfast buffet is excellent with a amazing service and food choices. The staff is supper friendly and helpful, they also offered us a complimentary airport drop off. Highly recommend.
Queen Ann Nha Trang a répondu le 21 nov. 2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

John

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing staff and beautiful properties. My room is spectacular!! The services is top notched!!
Séjour de 1 nuit en novembre 2023
Queen Ann Nha Trang a répondu le 14 nov. 2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Sarah

Voyage en famille
Points forts : Commodités
Really great hotel …the family suite was big and roomy and the beds and linen were super comfortable. Great view and little balcony.
Séjour de 2 nuits en octobre 2023
Queen Ann Nha Trang a répondu le 2 nov. 2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Trang

Points forts : Propreté, commodités et état et installations de l’hébergement.
Amazing stay in Nha Trang
Séjour de 2 nuits en septembre 2023
Queen Ann Nha Trang a répondu le 21 sept. 2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

8/10 – Bien

Chi Hung

Séjour de 7 nuits en septembre 2023
Queen Ann Nha Trang a répondu le 6 oct. 2023
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

10/10 – Excellent

Lara

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Queen Ann was amazing. Located across from the beach, you have a private beach about 50m walk. Service and staff were very welcoming, polite and always helpful. Convenient location, souvenir shop next door also does laundry for 30,000D per KG. Also sells other souvenirs cheaper then Dam markets. Pool water always cold as its in a shaded area, airport shuttle was organised for us and was a smooth ride. Approximately 30 minute drive from aiport. BREAKFAST buffet was best i have ever had amazing service and food choices, they have many dietary options, such as Halal, Vegetarian, Gluten and vietnamese traditional foods as well. Overall amazing stay, would recommend 10/10
Séjour de 6 nuits en août 2023
Queen Ann Nha Trang a répondu le 30 août 2023
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

10/10 – Excellent

yong

Séjour de 2 nuits en août 2023
Queen Ann Nha Trang a répondu le 23 août 2023
Dear Valued Guest,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

JUNICHI

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
部屋は広く、部屋からの眺めがよく、とてもリラックスできました。ホテル前に専用ビーチがあり、のんびり楽しむことができました。朝食は種類も多く、楽しめました。
Séjour de 2 nuits en juillet 2023
Queen Ann Nha Trang a répondu le 18 juill. 2023
Dear Valued Guest, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards,

6/10 – Acceptable

MYUNG HAE

Séjour de 9 nuits en juillet 2023
Queen Ann Nha Trang a répondu le 31 juill. 2023
Dear Valued Guest,Thank you for leaving a review of our hotel's services. Your review helps our staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Valerij

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 14 nuits en juin 2023
Queen Ann Nha Trang a répondu le 28 juin 2023
Dear Mr. Valerij,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel staff work harder to bring the best quality of service to the guests. We hope to have a chance to serve you in your next stay with us. Best regards,

8/10 – Bien

FU WA

Séjour de 3 nuits en juin 2023
Queen Ann Nha Trang a répondu le 12 juin 2023
Dear Mr. FU WA KONG, Thank you for leaving a review of Queen Ann Hotel's services. Your review helps our hotel staff work harder to bring the best quality of service to the guests. We hope to have a chance to serve you in your next stay with us.Best regards,

10/10 – Excellent

Maris Wolfgang

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Uns hat diesen Hotel sehr gefallen.Meine Frau hat gemeint dass sie sich wie zu Hause fühlt,ich denke das sagt schon viel aus.. Das Personal war immer freundlich,hilfsbereit und zuvorkommend. Wir waren schon einige Male in Vietnam und somit in einigen Hotels aber das Buffet von Queen Ann war bisher das Beste - abwechslungsreich,reichhaltig und hochwertig. Die Zimmer sauber bei guter Ausstattung. Die Lages des Hotels erstklassig. Wir hatten hier einen sehr schönen Aufenthalt und werden definitiv wieder kommen.
Queen Ann Nha Trang a répondu le 22 mai 2023
Dear Mr. Maris Wolfgang. Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel staff work harder to bring the best quality of service to the guests. We hope to have a chance to serve you in your next stay with us. Best regards,

10/10 – Excellent

raymond

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the staff are excellent, friendly and very helpful. building very clean, and well maintained.
Séjour de 6 nuits en avril 2023
Queen Ann Nha Trang a répondu le 10 mai 2023
Dear Mr.Raymond ThomasThank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

8/10 – Bien

Hieu

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Ok
Séjour de 2 nuits en mars 2023
Queen Ann Nha Trang a répondu le 11 mars 2023
Dear Mr. Hieu Pham,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests. Hope to have a chance to serve you in your next stay with us. Best regards,

10/10 – Excellent

Tomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
Fantastic location, people. Great with free airport transfer. To few sunbeds on the beach. 30 chairs for 400 guests is not ok.
Séjour de 10 nuits en février 2023
Queen Ann Nha Trang a répondu le 4 mars 2023
Dear Mr.Tomas Johansson, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests. Hope to have a chance to serve you during your next stay with us. Best regards,

4/10 – Médiocre

Kate

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
5*? Maybe out of 10.
This is not a 5* hotel. The room smelled stale on arrival, and by 9pm the whole 22nd floor stank of rancid cooking oil. There was litter on the bedroom floor at arrival, it remained after two days of "cleaning". WiFi was consistently unreliable, didn't reach the desk in the room, and was sporadic in the common areas. Staff at breakfast and the pool bar were friendly, but checkout took over 10 mins to complete for no explicable reason. A hotel voucher was issued but not honoured, and none of the VIP perks were offered. Pool is undercover so stays cold all day, loungers are limited and get no sun. Area around the hotel is a building site, lots of prostitution in the vicinity. Do not recommend.
Séjour de 2 nuits en février 2023
Queen Ann Nha Trang a répondu le 3 mars 2023
Dear Ms.Kate Walker,Thank you for leaving a review of our hotel's services. Your review helps our staff to work harder to bring the best quality of service to the guests.Hope to have chance to serve you in your next stay with us.Best regards

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel
Exceptional service
Séjour de 4 nuits en février 2023
Queen Ann Nha Trang a répondu le 1 mars 2023
Dear Mr. Mike, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests. Hope to have a chance to serve you during your next stay with us. Best regards,

10/10 – Excellent

Liisa

Séjour de 1 nuit en février 2023
Queen Ann Nha Trang a répondu le 21 févr. 2023
Dear Ms. Liisa Salmi,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have a chance to serve you in your next stay with us.Best regards,

10/10 – Excellent

Yong Hwan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2023
Queen Ann Nha Trang a répondu le 16 févr. 2023
Dear Mr. Yong Hwan Kim,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have a chance to serve you in your next stay with us.Best regards,

6/10 – Acceptable

Ove

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2023
Queen Ann Nha Trang a répondu le 15 févr. 2023
Dear Mr. Ove Talgo,Thank you for leaving a review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,

10/10 – Excellent

Deuk Soo

Séjour de 1 nuit en février 2023
Queen Ann Nha Trang a répondu le 12 févr. 2023
Dear Mr. Deuk Soo,Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staff to work harder to bring the best quality of service to the guests.Hope to have a chance to serve you in your next stay with us.Best regards,

10/10 – Excellent

Nam

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2023
Queen Ann Nha Trang a répondu le 31 janv. 2023
Dear Mr. Nam, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,Queen Ann Nha Trang

10/10 – Excellent

Karola

Points forts : Service et personnel, confort de la chambre
Auf jeden Fall wieder buchen , wenn wir wiederkomm
Alle 5* wirklich verdient . Das Hotelpersonal ist sehr freundlich und hilfsbereit. Wenn man einen Wunsch hat versuchen die Angestellten dies auch zu erfüllen. Das einzige was ein Nachteil ist , dass viel zu wenige Strandliegen vorhanden sind . Bei schönem Wetter muss man sich beeilen um eine Liege zu ergattern. Das Wasser des Pools ist kalt . Das Essen im Hotel hervorragend und das Frühstück lässt keine Wünsche offen . Wir können das das Hotel weiter empfehlen und würden das auf jeden Fall wieder buchen . Die Lage ist Top .
Séjour de 25 nuits en décembre 2022
Queen Ann Nha Trang a répondu le 9 janv. 2023
Dear Mrs. Karola Quattländer, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests.Hope to have chances to serve you in your next stays with us.Best regards,Queen Ann Nha Trang

10/10 – Excellent

Clare

10/10 – Excellent

Christopher

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel staff and tour desk staff have been very helpful, courteous, knowledgeable and friendly. I would love to stay at Queen Ann hotel in Nha Trang city again.
Queen Ann Nha Trang a répondu le 30 déc. 2022
Dear Ms Christopher Trinh, Thank you for leaving a nice review of Queen Ann Hotel's services. Your review helps our hotel's staffs to work harder to bring the best quality of service to the guests. Hope to have chances to serve you in your next stays with us. Best regards, Queen Ann Nha Trang

10/10 – Excellent

Mirko

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Gutes Hotel an einem tollen Strand
Das Hotel ist gut ausgestattet und sauber, gutes Frühstück und hat einen Privatstrand mit Liegen und Schirm. Besonders hervorzuheben ist das Preis Leistung Angebot. Ich würde das Hotel wieder Buchen.
Séjour de 10 nuits en août 2022
Queen Ann Nha Trang a répondu le 7 sept. 2022
Dear Mr/ Ms. Mirko,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 – Excellent

Loi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room clean the view so nice, service person name Dieu and Hang give me very nice service Thank you very much to all from California
Séjour de 3 nuits en septembre 2022
Queen Ann Nha Trang a répondu le 7 sept. 2022
Dear Mr/ Ms. Ngo Loi,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 – Excellent

Denise, Tacoma

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service from the front desk. Great place, friendly staff.
Séjour de 2 nuits en août 2022
Queen Ann Nha Trang a répondu le 25 août 2022
Dear Mr. Denise,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

6/10 – Acceptable

Voyageur vérifié

Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Service et personnel
There was no vip lounge as promised.
Séjour de 4 nuits en août 2022
Queen Ann Nha Trang a répondu le 24 août 2022
Dear Valued Guests,Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. First of all, we regret that our VIP lounge is closed for maintenance so we can not give the service during your stay. Queen Ann wishes you lots of joy in your life!

8/10 – Bien

TAICHI

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Séjour de 4 nuits en août 2022
Queen Ann Nha Trang a répondu le 17 août 2022
Dear Mr. Taichi! Thank you for your favor on Queen Ann Nha Trang. We are very happy to receive your encouragement and look forward to accompanying you and your family in the next Nha Trang visits. The problems you encounter will be synthesized and sent to the Hotel management to help Queen Ann overcome and bring the most satisfied service to customers. Queen Ann wishes you lots of joy in your life!

10/10 – Excellent

Didier

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best location the center of Nha Trang, people were extremely friendly. The price is amazing for all the things you get, there is nothing bad to say about this hotel.
Séjour de 6 nuits en juillet 2022
Queen Ann Nha Trang a répondu le 12 août 2022
Dear Mr/ Ms. Didier, Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 – Excellent

Atsushi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en août 2022

6/10 – Acceptable

Gerald

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
noisy but good located
To be able to underdstand the content of a request seems to be a challange for most Hotels. Also my vegetarian request (Fruits and an Avocado) was almost not possible for them... they tried to make it good, but as a 5* rated Hotel you can expect an adequate service. And in their own description they talk about sound proofed windows: far away from this standard, all the noise from traffic or Karaoke you hear in the room, was very loud.
Séjour de 1 nuit en juillet 2022
Queen Ann Nha Trang a répondu le 20 juill. 2022
ear Mr. Gerald, Warmest greetings from Queen Ann Nha Trang! Thank you very much for choosing our hotel for your vacation. We are very happy as you enjoy our location. We would like to apologize for not meeting your expectation while staying with us recently. Thank you very much for your understanding that we really tried our best to provide you with the best experience and enjoyment possible. Once again We would like to thank you for this valuable review which will help us to improve our services in the future, We look forward to welcoming you back soon in near future, Best regards. Queen Ann Nha Trang

8/10 – Bien

Magnus

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Séjour de 4 nuits en juillet 2022
Queen Ann Nha Trang a répondu le 18 juill. 2022
Dear Mr. Magnus, Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We sincerely look forward to your next visit. Have a nice day!

10/10 – Excellent

Chau

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2022

8/10 – Bien

raymond

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were excellent, the room, the room was clean and comfortable, but you don't hire motorbikes!!!!! which makes you have to walk to places.
Séjour de 5 nuits en mai 2022
Queen Ann Nha Trang a répondu le 16 mai 2022
Dear Sir/ Madam, Thank you very much for your comment and your recent visit to us. It was our great pleasure to have you at Queen Ann Nha Trang for a relaxing beach vacation. We are very delighted to know that you found your stay with us relaxing and enjoyable. We regret that we have stopped the motorbike hiring at this time. We sincerely look forward to your next visit. Have a nice day!

10/10 – Excellent

Vu

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2022
Great thank from Queen Ann Nha Trang a répondu le 18 juill. 2022
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Nha Trang Hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Nha Trang Team.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2021
Queen Ann Nha Trang Team a répondu le 21 mai 2021
Dear Valued Partner, Thank you for choosing to stay at Queen Ann Nha Trang hotel and for taking the time to review us. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit Kind Regards, Queen Ann Nha Trang Team

4/10 – Médiocre

Derrick

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Great hotel, poor management
Definitely not a five star hotel but still a nice building. Upon check-in, my non-smoking room smelled of stale smoke. A "cleaning crew" was sent to spray with air freshener. I declined, saying the smoke was preferable to the chemical air freshener, and asked if another room was available. They promptly moved me to another room which they heavily sprayed before I arrived. The next morning, there was no hot water for a shower. I let it run for 5 minutes, still cold. With only a handful of guests due to Covid, I get the feeling management is trying to save on services. There are lights out in the lobby and throughout the hotel hallways. At breakfast, I was told to "finish up" as they were closing 30 minutes early. The staff were very polite but seemed to be acting on behalf of management.
Séjour de 2 nuits en mars 2021
Queen Ann Nha Trang Team a répondu le 14 avr. 2021
Dear Mr. Derrick Hau, Thank you very much for taking your time and sharing your feedback. We take reviews and everything you have mentioned will surely be discussed with the team to improve the services. Please accept our sincere apologies for inconvenience. Once again, thank you for staying at Queen Ann Nha Trang and we truly hope to have the opportunity to welcome you back very soon. Sincerely, Queen Ann Nha Trang Team.