Title: Ngorongoro Serena Safari Lodge - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ngorongoro Serena Safari Lodge Lodge in Ngorongoro with a full-service spa and free breakfast ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/910000/903800/903728/20e3cbd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/910000/903800/903728/7861391c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/910000/903800/903728/f514c91a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/903800/903728/9b2bd928.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/910000/903800/903728/c9594b17.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to the wild at Ngorongoro Serena Safari Lodge, where savannah views meet luxury comforts. Enjoy a continental breakfast, then unwind with a massage or body treatment at the spa. With WiFi, game and wildlife viewing on site and an arcade/game room nearby, this lodge offers endless adventure. 8.8 Excellent ## Popular amenities - Spa - Bar - Breakfast included - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=903728&PinnedHotelID=903728&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ![Standard room](https://images.trvl-media.com/lodging/1000000/910000/903800/903728/aa81a0d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard room 10.0 Exceptional 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Private bathroom Designer toiletries Bathrobes Hair dryer - 280 sq ft - Park view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNgorongoro-Conservation-Area-Hotels-Ngorongoro-Serena-Safari-Lodge.h903728.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNgorongoro-Conservation-Area-Hotels-Ngorongoro-Serena-Safari-Lodge.h903728.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-3.20974%2C35.47737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jbGyYYuZUToOgXPbdJa_JcZsM1U=) Crater Rim, Ngorongoro #### What's nearby - Ngorongoro Crater - 1 min drive - 0.4 km - Lake Magadi - 43 min drive - 19.3 km - Mandusi Swamp - 46 min drive - 20.8 km - Ngorongoro Conservation Area - 54 min drive - 27.2 km #### Getting around - Lake Manyara (LKY) - 86 min drive #### Restaurants - ‪Ngorongoro Crater Lodge Restaraunt - ‬1 min drive - ‪Osterbay Bar - ‬33 min drive ## About this property ### Ngorongoro Serena Safari Lodge Upscale lodge in a rural location You can look forward to a free breakfast buffet, game and wildlife viewing, and shopping on site at Ngorongoro Serena Safari Lodge. Treat yourself to a body treatment or a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room. You'll also enjoy the following perks during your stay: - Free self parking - A safari, a TV in the lobby, and luggage storage - A front-desk safe, barbecue grills, and concierge services Room features All 75 individually furnished rooms boast thoughtful touches such as air conditioning and separate dining areas, in addition to amenities like free WiFi and bathrobes. Extra amenities include: - Bathrooms with designer toiletries and showers - Separate dining areas, childcare services, and electric kettles ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/90000000/89640000/89635700/89635698/b2f14e85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ngorongoro Lodge member of Meliá Collection - The Leading Hotels of the World Ngorongoro - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 2 reviews CA $1,586 CA $2,179 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=89635698&PinnedHotelID=89635698&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/6000000/5030000/5026100/5026066/8fdba99c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neptune Ngorongoro Luxury Lodge Ngorongoro - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 39 reviews CA $1,110 CA $1,321 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5026066&PinnedHotelID=5026066&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/22000000/21530000/21521500/21521469/03dfc90c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pakulala Safari Camp - East Africa Camps Ngorongoro - Breakfast included - Parking included - Restaurant - Bar CA $567 CA $873 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=21521469&PinnedHotelID=21521469&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/113000000/112280000/112277400/112277389/537ec0f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasi Tembo Rest House Ngorongoro - Pool - Breakfast included - Spa - Parking included CA $229 CA $274 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=112277389&PinnedHotelID=112277389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104050000/104041500/104041424/ced9b9fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stc.Safari lodge Karatu - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 3 reviews CA $105 CA $125 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=104041424&PinnedHotelID=104041424&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Balcony](https://images.trvl-media.com/lodging/23000000/22110000/22109600/22109594/8d238c5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ngorongoro Wild Camps Ngorongoro - Breakfast included - Free airport shuttle - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=22109594&PinnedHotelID=22109594&HadPinnedHotel=true®ionId=-1&adults=2) ![Blackout drapes, rollaway beds, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/27000000/26880000/26879400/26879310/65f10dec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Angata Ngorongoro Ngorongoro - Breakfast included - Parking included - Free WiFi - Restaurant 7.0 Good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=26879310&PinnedHotelID=26879310&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:00 AM - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Full-service spa - Game drive - Game viewing - Hiking/biking trails - Safari - Shopping - TV in common areas ### Family friendly - Arcade/game room - In-room babysitting (surcharge) - Laundry facilities - Separate in-room dining area ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area ### Full-service spa - Body treatments - In-room massages - Spa open daily - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Food and drink - Electric kettle - Free bottled water - Limited room service - Separate dining area ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Phone ## Policies ### Check-in Check-in start time: 12:30 PM; Check-in end time: 6:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival This property doesn't offer after-hours check-in This property is located within the the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park. ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 180.0 per night Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Additional fee: USD 130 per person, per night We have included all charges provided to us by the property. This property is located within the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park. ### Optional extras - Rollaway bed fee: USD 180.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 16653 ### We should mention This property does not have elevators ### Property is also known as Lodge Ngorongoro Ngorongoro Safari Ngorongoro Serena Safari Lodge Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area Ngorongoro Serena Safari Ngorongoro Conservation Area Safari Lodge Ngorongoro Serena Lodge Serena Lodge Ngorongoro Serena Ngorongoro Serena Ngorongoro Lodge Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area Ngorongoro Serena Safari Ngorongoro Serena Safari Ngorongoro Serena Safari Lodge Lodge Ngorongoro Serena Safari Lodge Ngorongoro Ngorongoro Serena Safari Lodge Lodge Ngorongoro ## Frequently asked questions ### Is Ngorongoro Serena Safari Lodge pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Ngorongoro Serena Safari Lodge? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Ngorongoro Serena Safari Lodge on Nov 2, 2025 start from CA $464.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ngorongoro-Conservation-Area-Hotels-Ngorongoro-Serena-Safari-Lodge.h903728.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Ngorongoro Serena Safari Lodge? > Self parking is free at this property. ### What time is check-in at Ngorongoro Serena Safari Lodge? > Check-in start time: 12:30 PM; Check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Ngorongoro Serena Safari Lodge? > Check-out is at 10 AM. ### Where is Ngorongoro Serena Safari Lodge located? > Situated in a rural location, this spa lodge is steps from Ngorongoro Crater and Lerai Forest. Lake Magadi and Mandusi Swamp are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ngorongoro Serena Safari Lodge Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 4 6 - Okay 1 4 - Poor 2 2 - Terrible 1 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 10/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Cara Jan 25, 2025 #### Gorgeous Gorgeous location. Very clean and the best part was the friendly staff. Planning our next trip back. ##### Cara Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Rob Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater ##### Rob Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Graham May 29, 2023 Liked: Staff & service, property conditions & facilities A really good hotel. ##### Graham Stayed 1 night in May 2023 ### 10/10 Excellent #### Sebastian Jan 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding view We had a great time. Excellent stay, truly recommended. ##### Sebastian Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Rahim Feb 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera). ##### Rahim Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Pritha Jun 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again. During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays. Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated. It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home, We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony. We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure. ##### Pritha Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Pritha Jul 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay. ##### Pritha ### 10/10 Excellent #### john o Jun 1, 2024 ##### john o Stayed 4 nights in May 2024 ### 10/10 Excellent #### Philippe Jan 6, 2024 ##### Philippe Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Elena Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning view, authentic design, clean, comfortable. Nice dining and entertainment. ##### Elena Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Joellen Jun 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Joellen Stayed 1 night in Jun 2023 ### 4/10 Poor #### Verified traveller Aug 7, 2021 Liked: Cleanliness Disliked: Staff & service #### Disappointing lounge with a high price The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Jennifer Nov 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible service The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again. ##### Jennifer Stayed 1 night in Nov 2020 ### 10/10 Excellent #### allison Oct 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing!!! Amazing!!!!! Everyone who can go here should go immediately! ##### allison Stayed 3 nights in Oct 2020 ### 8/10 Good #### finn Mar 27, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass. ##### finn Stayed 1 night in Mar 2020 ### 8/10 Good #### Munson, Markt Schwaben, Bayern Nov 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Toller Blick, sehr guter Service, saunettes Personal. Und das, obwohl es keine kleine Lodge ist. ##### Munson Stayed 2 nights in Nov 2018 ### 8/10 Good #### Biggi, Sachsen-Anhalt Nov 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ein sehr schönes Hotel. Das Hotel fällt durch seine besondere Bauweise auf. Überall Steine aussen angebracht. Der Service ist ausserordentlich gut. Beim Einchecken wurden unsere Begleiter zur Personalunterkunft verwiesen. Erst auf Nachdruck erhielten wir den zweiten schlüssel. Ein Entschuldigung erhielten wir nicht. ##### Biggi Stayed 1 night in Nov 2018 ### 6/10 Okay #### Herbert, Admont Feb 26, 2018 Liked: Staff & service #### Luxus(preis)klasse Hotel Da wir zu Sonnenuntergang angereist sind und am nächsten Morgen bei Sonnenaufgang wieder (in die Ngorongoro Caldera) weiter gezogen sind, haben wir das Hotel nur zum Übernachten benötigt. Das Abendessen und das Frühstück waren ausgezeichnet. Letztendlich für die Buchung mitentscheidend war auch die Nähe zum Eingang des Ngorongoro-Schutzgebietes. Dafür ist dieses Hotel auch das teuerste meiner bisherigen Reisekarriere. Den Blick auf (einen Teil) des Ngrorongoro-Schutzgebietes lässt sich das Hotel gut bezahlen. Aber Safari ist eben Luxus und somit teuer ;-) ##### Herbert Stayed 1 night in Feb 2018 ### 4/10 Poor #### pierre, france Sep 25, 2017 #### No service No game drive scheduled by the lodge, expensive for nothing ##### pierre Stayed 1 night in Sep 2017 ### 10/10 Excellent #### Sam Aug 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING!!!!! Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially.... ##### Sam Stayed 2 nights in Aug 2017 ### 2/10 Terrible #### shanshan Aug 5, 2017 Disliked: Staff & service #### theft but cctv failed to record sly lodge manager The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table. while the cctvs did not founction well during the time of theft. The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft. ##### shanshan Stayed 1 night in Jul 2017 ### 10/10 Excellent #### silvia, Roma May 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Meraviglioso Servizio 5 stelle...Hotel bellissimo con una vista spettacolare sul parco ngorongoro. Staff gentile e disponibile..pulizia eccellente e pasti eccezionali. ##### silvia ### 10/10 Excellent #### Joanna May 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth! ![](https://a.travel-assets.com/ugc/hotel-reviews/s127-p224202a0-30fd-11e7-9fd9-4a2f1ca4fdf9-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joanna ### 8/10 Good #### Verified traveller Apr 26, 2010 Liked: Cleanliness, staff & service, room comfort #### Great views Stayed here while on Safari after climbing Kilimanjaro and was very pleasantly surprised. Using the few words of Swahili I had learned made all the difference and as a result, the staff and service was great. Dining Room very busy but with a good attitude we had a great meal. Service good, food same as everywhere else and very pleasant and tasty. (One needs to remember where you are and not have huge expectations!) The view is spectacular and worth rising early for the sunrise! Rooms were clean and absolutely satisfactory. A pleasant stay and would return there anytime ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Royal Zanzibar Beach Resort All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Royal-Zanzibar-Beach-Resort-All-Inclusive.h5563953.Hotel-Information) > > [Hotel Riu Jambo - All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Hotel-Riu-Jambo.h75595198.Hotel-Information) > > [Konokono Beach Resort and Isaraya Over Water Villa](https://www.expedia.ca/Michamvi-Hotels-Konokono-Beach-Resort.h3881687.Hotel-Information) > > [Z Hotel & Z2 Hotel](https://www.expedia.ca/Nungwi-Hotels-The-Z-Hotel.h3675918.Hotel-Information) > > [Four Seasons Safari Lodge Serengeti](https://www.expedia.ca/Serengeti-National-Park-Hotels-Four-Seasons-Safari-Lodge-Serengeti.h2949601.Hotel-Information) > > [Melia Zanzibar](https://www.expedia.ca/Kiwengwa-Hotels-Melia-Zanzibar.h1407257.Hotel-Information) > > [Africa Safari Selous](https://www.expedia.ca/Selous-Game-Reserve-Hotels-Africa-Safari-Selous.h8446485.Hotel-Information) > > [TUI BLUE Bahari Zanzibar](https://www.expedia.ca/Kiwengwa-Hotels-TUI-Blue-Bahari-Zanzibar.h4532516.Hotel-Information) > > [Gran Melia Arusha](https://www.expedia.ca/Arusha-Hotels-Gran-Melia-Arusha.h34865479.Hotel-Information) > > [Hotels in Downtown Seattle](https://www.expedia.ca/Downtown-Seattle-Seattle-Hotels.0-n800130-0.Travel-Guide-Filter-Hotels) > > [Hotel Riu Palace Zanzibar - All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Riu-Palace-Zanzibar-All-Inclusive.h5361523.Hotel-Information) > > [Princess Family Club Bavaro - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Princess-Family-Club.h38331395.Hotel-Information) > > [Brubru Lodge](https://www.expedia.ca/Moshi-Hotels-Altezza-Lodge.h19686862.Hotel-Information) > > [Bluebay Beach Resort & Spa](https://www.expedia.ca/Kiwengwa-Hotels-Bluebay-Beach-Resort-And-Spa.h1867044.Hotel-Information) > > [Sunrise Beach Resort](https://www.expedia.ca/Dar-Es-Salaam-Hotels-Sunrise-Beach-Resort.h16382901.Hotel-Information) > > [Turaco Nungwi Resort](https://www.expedia.ca/Nungwi-Hotels-DoubleTree-Resort-By-Hilton-Zanzibar-Nungwi.h3300267.Hotel-Information) > > [Le Mersenne Zanzibar, Autograph Collection](https://www.expedia.ca/Michamvi-Hotels-Le-Mersenne-Beach.h65725614.Hotel-Information) > > [The Residence Zanzibar](https://www.expedia.ca/Kizimkazi-Hotels-The-Residence-Zanzibar.h4261204.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [SATA International-Azores Airlines S.A.](https://www.expedia.ca/SATA-International-Azores-Airlines-SA-Flights.cS4.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Warsaw (WAW)](https://www.expedia.ca/lp/flights/yyz/waw/toronto-to-warsaw) > > [Flights from Vancouver (YVR) to Prince George (YXS)](https://www.expedia.ca/lp/flights/yvr/yxs/vancouver-to-prince-george) > > [Flights from Montreal (YUL) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yul/bom/montreal-to-mumbai) > > [Flights from Regina (YQR) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/yqr/amd/regina-to-ahmedabad) > > [Flights from Vancouver (YVR) to Shanghai (PVG)](https://www.expedia.ca/lp/flights/yvr/pvg/vancouver-to-shanghai) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Air India](https://www.expedia.ca/Air-India-Flights.cAI.Travel-Guide-Airlines) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Pearson-Intl.d5921113.Car-Rental-Guide) > > [Car rentals in Thunder Bay](https://www.expedia.ca/Car-Rentals-In-Thunder-Bay.d4054.Car-Rental-Guide) ### Activities > [Things to do in St. John's](https://www.expedia.ca/Things-To-Do-In-St-Johns.d181832.Travel-Guide-Activities)