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Charter House – Avis

3.5 out of 5
Charter House
14 St Thomas Square, Newport, England

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 29 avis sur 57." "
Note de 8 – Bien, d’après 17 avis sur 57." "
Note de 6 – Acceptable, d’après 4 avis sur 57." "
Note de 4 – Médiocre, d’après 1 avis sur 57." "
Note de 2 – Terrible, d’après 6 avis sur 57." "

9,0/10

Propreté

8,6/10

Service et personnel

9,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Rudramuni

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
service was excellent, nice people. The only thing that annoyed me was parking was not available though it is mentioned on the website(paid parking). It was difficult to find street parking late at night and walk with family and kids to the property.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Nathanael

Voyage en groupe
Stayed for 2 nights , bed was comfy room was spacious bathroom was very nice breakfast was also really good and the servers where very nice Would definitely recommend to a friend
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Salma

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice!
Clean and spacious
Séjour de 1 nuit en février 2024

8/10 – Bien

Patrick

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

David

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Sam

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Lovely place to stay and so comfortable. Only issue was that on Hotels.com the checkout time said 11am. According to the cleaner that knocked on our door at 10:30 it was 10. Not ideal after New Year’s Eve.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Davide

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room are very clean and recently renewed, a mirror is missing! Check in and parking wasn't easy (be aware that it's a self checking property). Breakfast was very poor, all the vegetarian option unavailable and what we tried was horrible and cold!
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice hotel. I received a message on the day on my arrival to explain the check in process. All went smoothly. I had a top floor room and it was very nice and clean. The room was a bit cold when I arrived but it soon warmed up once I figured out how to get the heating on. Very friendly staff at breakfast and breakfast was also good with plenty of choices. Parking in the adjacent streets is available , payable at £2 for the night til 8am. I will stay there again next time i come to the island. Thank you.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Sam

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Josie

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

vincent

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Hotel, ideamlly located
Loved this centrally licated, clean, friendly, comfy hotel. Parking was difficult to locate
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

D

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Dawn

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Jessica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location. Room and bath were large, clean and had both a coffee maker and kettle. Great selections of restaurants within walking distance. Parking was on the street, if you could find a spot. Hotel had only 6 parking spots, but 3 of those were taken up with dumpsters and other large trash items (I guess from a remodel of a nearby building). Other than parking, we had a great stay.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Alan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Situated centrally. Friendly, helpful staff.
Séjour de 5 nuits en septembre 2023

10/10 – Excellent

Saraniya

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
It was amazing
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Sivareddy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We are very happy to stay in this property everything is maintained very clean and the staff is very welcoming. We liked the ambians and everything is good
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Ronny

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Anthony

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quirky rooms, great breakfast and very helpful staff
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Nicholas

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Marieta

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023

8/10 – Bien

Tim

Voyage d’affaires
Points forts : Propreté, confort de la chambre
A pleasant stay!
Room ok Bathroom fantastic Parking across the road in a secure maned multi-storey park Food next fort Breakfast across the road
Séjour de 1 nuit en décembre 2022

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
IOW stay
Nice, quiet and clean. Breakfast left a lot to be desired
Séjour de 1 nuit en novembre 2022

2/10 – Terrible

paul

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022

8/10 – Bien

Debra

Séjour de 4 nuits en septembre 2022

6/10 – Acceptable

Carolyn

Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Angela

Séjour de 1 nuit en juillet 2022

6/10 – Acceptable

Hayleigh

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 3 nuits en juillet 2022

2/10 – Terrible

Nasreen

Séjour de 1 nuit en juin 2022

10/10 – Excellent

Claire

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2021

10/10 – Excellent

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superb!!!.
Hi fellow travelers, I would like to give 5 stars rating for Charter house in Isle of Wight. This is because the place is really in the center. Bus is just 2 mins walk and there are plenty of restaurants nearby. Moreover, the room is amazing. The vintage design makes it feel home while other parts of the room is modern. I like how the fused these two designs in one. Overall, this is an excellent place to stay and will definitely come back.
Séjour de 2 nuits en novembre 2021

2/10 – Terrible

James

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2021

2/10 – Terrible

James

Points faibles : État et installations de l’hébergement
Appalling
Happy with the room shame about the bathroom the toilet still leaking from the previous week and had the same room on the Tuesday and went to the bar to complain about the toilet stil, being the same after having a note out side the door last week after being told the plummer would be out monday to fix it so when arrived tuesday to find the toilet still leaking when flushed text the manger out of hours and didnt answer the call the so text her and still not replie and think it disgusting how they treat people here paid £89 Thursday to friday then friday to sunday paid afurther £160.20 then tuesday paid another £89for the toilet to still be leaking disgrace
Séjour de 1 nuit en octobre 2021

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Easy, simple and lovely
Séjour de 1 nuit en octobre 2021

8/10 – Bien

Sanjay

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Séjour de 2 nuits en août 2021

6/10 – Acceptable

Kayleigh

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Points faibles : État et installations de l’hébergement
Nice enough but some issues
Lovely room but a bit disappointing. I was really looking forward to having a nice relaxing bath after a long day... The plug didnt seal properly and let all the water out before I had a chance to finish my hair, also the hot water had gone so had to have a rather cold shower. Although there is an out of hours number to call if you need anything, it would have been nice to see someone when I checked out. I popped out for dinner in the evening at 6:40 and the reception was closed, checked out at 8:45am and still closed.
Séjour de 1 nuit en mai 2021

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Charter house
Rooms are tasteful and good facilities. All good!
Séjour de 2 nuits en mars 2021

10/10 – Excellent

Tom

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very Nice
Very good, well organised and clean
Séjour de 1 nuit en mars 2021

2/10 – Terrible

K

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel from hell
Absolutely awful stay. A wonderfully nice room turned sour by the staff who look after it. Dust everywhere, rude staff who don't care to answer the phone/help you if they see you reception staff who are never there, there is a night club on the bottom floor so you won't get any sleep at night! And if you can then you will be stuck with no heating or cooling, the AC was faulty and had been disabled prior to our arrival and the windows wouldn't open as they are sealed shut permanently, and being on the top floor all the heat was trapped up there! It was around 30*C in the room with nothing but a cheap £10 fan provided to us to cool us down! Management did not care at all as they knew we couldn't go anywhere else as every weekend the whole island's hotels are fully booked. Dreadful. Sometimes the hot water wouldn't work. Would never ever stay here at this sorry excuse for a hotel. Thumbs down.
Séjour de 2 nuits en septembre 2020

8/10 – Bien

N

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A lovely room large enough for 5 but there was only 3 of us. Sadly it was missing a couple of light bulbs. The breakfast could have been a bit larger and there was little thought for the gluten free contingent. Will stay at again if we are lucky enough
Séjour de 2 nuits en mars 2020

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Although I was on a business trip, the location was perfect for doing a bit of shopping and there were a variety of restaurants in the area. The receptionist was welcoming on arrival. The room was large and an equally large bathroom. My only criticism of the bathroom was that the windows were only frosted in the lower section. Being 5'11" when stood in the shower, I could see the church door so I figure if someone looked up they would probably see me - I had to hang a couple of carrier bags over the window...sorry but I was a bit paranoid:-) The main room was warm, had a variety of complimentary snacks and water. There was even a safe, iron and ironing board. Unfortunately on my first night, the local church had Bell Practice (for about 2 hours!) and I needed to work. The following night was much better and probably representative of what the town is normally like on a weeknight - quite quiet considering this hotel is located in the centre of the town. The en-suite bathroom was spotless - I am very fussy when it comes to clean rooms and this was great. The cooked breakfast served up in the Tea Room was great! The variety was really good; they even had a veggie option. The two ladies running the breakfast room were lovely. It's a great place to stay for business or leisure. I will certainly be making a return visit with my husband.
Séjour de 2 nuits en février 2020

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hyggeligt hotel til en god pris
Centralt placeret i Newport, lige ved kirken. Charmerende, "moderne-rustikke" værelser. Gratis snacks, vand, te og kaffe. Rigtig godt til prisen. Morgenmaden var desværre lidt kedelig.
Séjour de 1 nuit en janvier 2020

8/10 – Bien

Emma

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2019

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The decor of the room was beautiful, it had both a rustic and luxurious feel to it and the welcome treat bowl was a lovely bonus! Breakfast was served in the pub opposite the hotel and service was a bit slow however for a free breakfast it was of an adequate standard. If you are looking for a high quality brekkie I would recommend venturing round the many local cafe's
Séjour de 2 nuits en septembre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en août 2019

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel and room was amazing, really nicely decorated and spacious, loved the treat bowl. Only let down was breakfast, this was served at the pub opposite and was a complete disaster.
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Diane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
excellent find
Séjour de 1 nuit en mai 2019

4/10 – Médiocre

Kateřina

Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement
Smíšené pocity
Klimatizace pouze ohlásila. Byla zima. Okna nešla otevřít. Protékala trubka vedoucí z pokoje nad námi do minichodbičkou v našem pokoji. Voda z oken stékala do zásuvky. Snídaně dobrá. Personál příjemný. Postel pohodlná. Koupelna moc čistá nebyla
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great location, quirky rooms which were a good size and clean. Nice breakfast
Séjour de 1 nuit en avril 2019