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Malmaison Newcastle

4.0 star property
Upscale Newcastle-upon-Tyne hotel in Quayside with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Malmaison Newcastle

Signature Suite
Front of property
View from room
Breakfast, lunch, dinner served; British cuisine
Aerial view
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Popular LocationQuayside1 min walk
  • Popular LocationThe Glasshouse6 min walk
  • Popular LocationSt. James' Park5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)17 min drive
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Room options

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 194 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

In-room safe, desk, blackout drapes, iron/ironing board

Bridge View Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 194 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 267 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 44 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Newcastle-upon-Tyne

Malmaison Newcastle is located in Quayside, a neighborhood in Newcastle-upon-Tyne, and is near a train station. St. James' Park and Beamish Open Air Museum are notable landmarks, and if an activity is on the agenda, check out Quayside. Newcastle Information Centre and Life Science Centre are also worth visiting.
Visit our Newcastle-upon-Tyne travel guideOpens in a new window

What's nearby

  • Quayside - 1 min walk
  • Gateshead Millennium Bridge - 4 min walk
  • The Glasshouse - 6 min walk
  • University of Newcastle-upon-Tyne - 3 min drive
  • St. James' Park - 5 min drive

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • Pitcher & Piano Newcastle - 2 min walk
  • Tyne Bridge - 12 min walk
  • Sage Gateshead - 12 min walk
  • The Head of Steam Quayside - 4 min walk
  • Slug & Lettuce - 5 min walk

About this property

Malmaison Newcastle

Upscale boutique hotel located in Quayside
Malmaison Newcastle is located close to Quayside and University of Newcastle-upon-Tyne, and provides dry cleaning/laundry services, a bar, and a gym. Indulge in a manicure/pedicure, a facial, and a Swedish massage at the onsite spa. The on-site British cuisine restaurant, Brasserie, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, a banquet hall, and wedding services
  • Smoke-free premises, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the location
Room features
All 122 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance for parking information.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Self parking fee: GBP 10 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a deposit of GBP 100 per stay and a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Newcastle?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on May 19, 2024 start from CA $122.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Malmaison Newcastle?

Self parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Check-out is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mi (2 km) of Quayside, St. James' Park, and University of Newcastle-upon-Tyne. Gateshead Millennium Bridge and Live Theatre Newcastle are also within 5 minutes. Manors Station is 9 minutes by foot and Manors Station is 10 minutes.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1006 reviews" "
Rating 8 - Good. 240 out of 1006 reviews" "
Rating 6 - Okay. 76 out of 1006 reviews" "
Rating 4 - Poor. 28 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Good Riverside location and friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights in a junior suite, the hotel was clean and tidy, staff were all friendly and welcoming. The bar and cocktails were lovely. Unfortunately the dinner menu was not great so we ate out both nights and luckily there are many options for food and drink close by. We did have a problem with breakfast on the second day (food was burnt) we returned the plate and then got the wrong replacement food and still burnt, after raising with the restaurant manager it was refunded so no significant impact on the rest of our stay.
Stayed 2 nights in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The size of the rooms were great. Plug sockets next to the beds would be ideal. The EV chargers in the Quayside multi-storey were decommissioned so we had to use those at the Hilton
Stayed 2 nights in Apr 2024

10/10 Excellent

James Thomas

Stayed 1 night in Apr 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Apr 2024

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the position and the view!
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly and good at their jobs including reception staff, restaurant staff and housekeeping staff. Breakfast is lovely and fresh with lots of choice and staff warm and efficient. Great location as you can walk out onto the Quayside area and the Millenium Bridge. No traffic. View of river. No traffic noise in rooms. Lovely clean rooms with plenty of hot water. Efficient room service.
Stayed 1 night in Apr 2024

8/10 Good

Andrew, Milton Keynes

Travelled with partner
Liked: Staff & service
A comfortable stay in the heart of the city with the bustle of tourism and nightlife you expect in this part. Good, walkable dining options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The room was quiet. Little noise from traffic or people. Loads of hot water. Lovely clean sheets. Delicious fresh varied breakfast. Really nice to walk straight out of the hotel onto Quayside. Fresh milk and a tea pot in the room would have made it perfect ! Staff really friendly and quick room service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jade

Liked: Property conditions & facilities
Absolutely exceptional
Stayed 1 night in Mar 2024