Title: SpringHill Suites by Marriott New York JFK Airport/Jamaica - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SpringHill Suites by Marriott New York JFK Airport/Jamaica Travelers appreciate the airport shuttle and laundry facilities at this convenient hotel near Queens Zoo and the USTA Billie Jean King National Tennis Center ## Photo gallery for SpringHill Suites by Marriott New York JFK Airport/Jamaica ![Exterior - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/05a27400.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/23ade153.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/5ed9a0f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV, Netflix - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/c470e842.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free cribs/infant beds, free WiFi - SpringHill Suites by Marriott New York JFK Airport/Jamaica (Jamaica)](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/559110b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SpringHill Suites by Marriott New York JFK Airport/Jamaica is near Queens Zoo and the USTA Billie Jean King National Tennis Center. Guests enjoy a complimentary breakfast buffet, dry cleaning services, luggage storage, and in-room WiFi. Visitors praise the helpful staff. ## Reviews 8.6 Excellent ## Popular amenities - Free airport shuttle - Free WiFi - Air conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=34316476&PinnedHotelID=34316476&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Studio Suite, 1 King Bed ![LCD TV, Netflix](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/c470e842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 9.2 Wonderful 40 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, Multiple Beds ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/afaf736c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds 9.4 Exceptional 25 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 318 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Studio Suite, Multiple Beds (Hearing Accessible) ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/559110b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 318 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed (Hearing Accessible) ![LCD TV, Netflix](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/c470e842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/2822a3ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/2822a3ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower) 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Roll-In Shower) ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/35000000/34320000/34316500/34316476/559110b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds (Mobility Accessible, Roll-In Shower) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 318 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Room, 2 Queen Beds](https://images.trvl-media.com/lodging/2000000/1130000/1122900/1122851/w3836h2556x4y0-f46420dc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Queens/JFK Airport Queens - Free airport shuttle - Pet friendly - Free WiFi - Restaurant 7.8 Good 376 reviews CA $195 CA $228 total includes taxes & fees Jan 28 - Jan 29, 2026 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-QueensJFK-Airport.h1122851.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=bd65cf29-46b7-4c16-9624-a69fc6d053ef&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/581100/581090/2d1027fd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott New York JFK Airport Queens - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-SpringHill-Suites-By-Marriott-New-York-JFK-AirportJamaica.h34316476.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-SpringHill-Suites-By-Marriott-New-York-JFK-AirportJamaica.h34316476.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.70323%2C-73.81460&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OVFoajKw7ekJAr539FLuZON9Gnc=) 140-35 Queens Blvd., Jamaica, NY, 11435 #### What's nearby - Trump Pavilion \- 5 min walk \- 0.4 km - Rufus King Park \- 11 min walk \- 1.0 km - Forest Park \- 2 min drive \- 2.2 km - Flushing Meadows-Corona Park \- 2 min drive \- 1.8 km - St. John's University \- 4 min drive \- 2.5 km #### Getting around - Jamaica Van Wyck Station - 5 min walk - Jamaica Station - 9 min walk - John F. Kennedy Intl. Airport (JFK) - 18 min drive #### Restaurants - ‪Wendy's - ‬1 min walk - ‪McDonald's - ‬1 min walk - ‪Dunkin' - ‬2 min walk - ‪Dunkin' - ‬5 min walk - ‪Geo's Pizzeria & Restaurant - ‬4 min walk ## About this property ### SpringHill Suites by Marriott New York JFK Airport/Jamaica Hotel near St. John's University Located close to Queens Zoo and USTA Billie Jean King National Tennis Center, SpringHill Suites by Marriott New York JFK Airport/Jamaica provides a free breakfast buffet, a free roundtrip airport shuttle, and a grocery/convenience store. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - Self parking (surcharge), 2 meeting rooms, and smoke-free premises - An elevator, luggage storage, and a 24-hour front desk - A front-desk safe and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 159 rooms offer comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Sofa beds and free cribs/infant beds - Shower/tub combinations, free toiletries, and hair dryers - LCD TVs with Netflix and premium channels - Wardrobes/closets, separate sitting areas, and recycling ## Similar properties ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84360000/84353200/84353193/d4ff4b66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rodeway Inn Brooklyn - Brownsville Brooklyn - Parking included - Free WiFi - Air conditioning - Housekeeping 2.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=84353193&PinnedHotelID=84353193&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/101000000/100300000/100299200/100299166/b6d25c8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Long Island City, NY Queens - Free WiFi - Gym - Breakfast available - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=100299166&PinnedHotelID=100299166&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/123000000/122870000/122869400/122869348/65980ced.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites By Wyndham Jamaica Nyc/Jfk Airtrain Queens CA $110 CA $130 total includes taxes & fees Jan 2 - 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Free airport shuttle - Free WiFi - Air conditioning - Gym 8.8 Excellent 1,895 reviews CA $220 CA $257 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=863898&PinnedHotelID=863898&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request - Secured self parking on site (USD 40 per day; includes in/out privileges) - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily - A bar/lounge ### Things to do - 24-hour health club ### Family friendly - Grocery/convenience store - In-room crib - In-room microwave - In-room refrigerator - In-room sofa bed ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - 2 meeting rooms - 675 square feet of conference space - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height view port in door - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 7 floors - Built in 2021 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium satellite channels - Netflix ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in time starts at 4:00 PM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from January 1 2025 to January 1 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Secured self parking fee: USD 40 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Springhill Stes Jamai Marriott Property SpringHill Suites Marriott New York Queens/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Aparthotel SpringHill Suites by Marriott New York Queens/Jamaica Jamaica SpringHill Suites Marriott New York Queens/Jamaica Aparthotel SpringHill Suites Marriott Queens/Jamaica SpringHill Suites Marriott Queens/Jamaica Aparthotel Springhill Stes Jamai Marriott SpringHill Suites Marriott New York JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Aparthotel SpringHill Suites Marriott New York JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Springhill Stes Jamai Marriott SpringHill Suites by Marriott New York Queens/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica Aparthotel SpringHill Suites Marriott New York JFK Airport/Jamaica SpringHill Suites Marriott JFK Airport/Jamaica SpringHill Suites by Marriott New York JFK Airport/Jamaica Hotel Springhill Stes Jamai Marriott SpringHill Suites by Marriott New York Queens/Jamaica Springhill Stes Jamai Marriott SpringHill Suites by Marriott New York Queens/Jamaica ## Frequently asked questions ### Is SpringHill Suites by Marriott New York JFK Airport/Jamaica pet-friendly? ### How much is parking? ### What time is check-in at SpringHill Suites by Marriott New York JFK Airport/Jamaica? ### What time is check-out at SpringHill Suites by Marriott New York JFK Airport/Jamaica? ### Does SpringHill Suites by Marriott New York JFK Airport/Jamaica provide a shuttle to the airport? ### Where is SpringHill Suites by Marriott New York JFK Airport/Jamaica located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SpringHill Suites by Marriott New York JFK Airport/Jamaica Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 263 8 - Good 104 6 - Okay 39 4 - Poor 17 2 - Terrible 32 ## Reviews ### 8/10 Good #### Reana Oct 11, 2023 Very clean and friendly staff ##### Reana Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Elizabeth Oct 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus. ##### Elizabeth Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Jason Oct 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean hotel, great staff. A little busy and noisy around the hotel but felt safe. Convenient location. ##### Jason Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Roma Sep 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AKcouple This hotel is amazing. It is clean, quite and free breakfast, We enjoyed our stay, ##### Roma Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Dianne Sep 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Have stayed 3 times I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area. ##### Dianne Stayed 2 nights in Sep 2023 ### 8/10 Good #### Kerry Aug 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice upgrades and very quiet area ##### Kerry Stayed 1 night in Aug 2023 ### 6/10 Okay #### Pauline Oct 12, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Convenient and clean ##### Pauline Stayed 3 nights in Oct 2023 ### 8/10 Good #### Benjamin Sep 29, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### New facility New facility. Comfortable rooms. ##### Benjamin Stayed 1 night in Sep 2023 ### 8/10 Good #### Holly Hutchison Oct 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle ##### Holly Hutchison Stayed 1 night in Oct 2023 ### 10/10 Excellent #### robyn Sep 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfy hotel Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night. ##### robyn Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Carolyn Oct 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the staff were extremely helpful and kind. The room was very neat clean and up to date. The shuttle was timely and the driver courteous. There is traffic noise but the hotel can’t be responsible for that ##### Carolyn Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unpretentious hotel with friendly staff Our flight got canceled and we had to stay overnight. This hotel had a room available so we picked it as it was close to the airport. Rooms were very clean, nothing fancy. But the staff went over and above to help us out- gave us an extension on checkout, arranged a shuttle back to the airport- this was much appreciated given how stressed we were with the flight delays. ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### David Aug 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a very nice facility when you got inside and everything was nice, clean & new. Not many restaurants nearby but I guess not that much of a problem. All and all a very nice stay. ##### David Stayed 1 night in Aug 2023 ### 8/10 Good #### Kathleen Oct 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It fit our needs but was further away than I thought to visit my aunt. Twice it was mentioned it was not in a great neighborhood so that made us nervous. We weren’t there to walk around so that did not effect us. Staff was nice, breakfast was good. ##### Kathleen Stayed 3 nights in Oct 2023 ### 8/10 Good #### Kelly Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself was beautiful. The room was clean and spacious. Parking was a nightmare. They have a parking garage but there are barely any spots and to enter the garage you have to call the front desk and wait for them to buzz you in. Not convenient in Queens ##### Kelly Stayed 1 night in Sep 2023 ### 4/10 Poor #### Sarah Nov 2, 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise! ##### Sarah Stayed 1 night in Oct 2023 ### 6/10 Okay #### Arlene F Aug 8, 2023 Liked: Property conditions & facilities, room comfort #### Customer Service Needs Improvement Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!! ##### Arlene F Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Maureen Aug 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and beautiful hotel. ##### Maureen Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Charles Jan 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, helpful and kind staff, easy to travel. ##### Charles ### 10/10 Excellent #### Adriana Apr 20, 2023 Liked: Staff & service, amenities, property conditions & facilities Clean and beautiful hotel! ##### Adriana Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Sabrina Aug 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Sabrina Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Victor Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Stay! Lovely hotel room Accommodating employees Friendly staff Delicious breakfast options ##### Victor Stayed 1 night in Jul 2023 ### 10/10 Excellent #### sankar Dec 31, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast buffet was amazing. ##### sankar Stayed 1 night in Dec 2022 ### 10/10 Excellent #### David Aug 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel. We enjoyed our stay there. ##### David Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Sara Sep 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff - very clean rooms ##### Sara Stayed 1 night in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Millennium Hotel Broadway Times Square](https://www.expedia.ca/New-York-Hotels-Millennium-Hotel-Broadway-Times-Square.h25449.Hotel-Information) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.ca/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.ca/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) > > [The Westin New York at Times Square](https://www.expedia.ca/New-York-Hotels-The-Westin-New-York-At-Times-Square.h889774.Hotel-Information) > > [Thompson Central Park New York, by Hyatt](https://www.expedia.ca/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > > [Sheraton New York Times Square Hotel](https://www.expedia.ca/New-York-Hotels-Sheraton-New-York-Times-Square-Hotel.h87.Hotel-Information) > > [Hyatt Grand Central New York](https://www.expedia.ca/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > > [Pod Times Square](https://www.expedia.ca/New-York-Hotels-Pod-Times-Square.h19681371.Hotel-Information) > > [Hilton New York Times Square](https://www.expedia.ca/New-York-Hotels-Hilton-Times-Square.h423330.Hotel-Information) > > [DoubleTree by Hilton New York Times Square West](https://www.expedia.ca/New-York-Hotels-DoubleTree-By-Hilton-New-York-Times-Square-West.h16255092.Hotel-Information) > > [W New York - Times Square](https://www.expedia.ca/New-York-Hotels-W-New-York-Times-Square.h853497.Hotel-Information) > > [The Manhattan at Times Square](https://www.expedia.ca/New-York-Hotels-The-Manhattan-At-Times-Square-Hotel.h7498.Hotel-Information) > > [Hyatt Centric Times Square New York](https://www.expedia.ca/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652.Hotel-Information) > > [INNSiDE by Meliá New York Nomad](https://www.expedia.ca/New-York-Hotels-INNSiDE-By-Melia-New-York-Nomad.h12627948.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.ca/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [Hotel Indigo Lower East Side New York by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Indigo-Lower-East-Side-New-York.h9341162.Hotel-Information) > > [New York Hilton Midtown](https://www.expedia.ca/New-York-Hotels-New-York-Hilton-Midtown.h19768.Hotel-Information) > > [The Knickerbocker Hotel](https://www.expedia.ca/New-York-Hotels-The-Knickerbocker-Hotel.h9593707.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.ca/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [New York Marriott Marquis](https://www.expedia.ca/New-York-Hotels-New-York-Marriott-Marquis.h15838.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.ca/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.ca/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [PUBLIC, an Ian Schrager hotel](https://www.expedia.ca/New-York-Hotels-PUBLIC.h17117062.Hotel-Information) > > [Holiday Inn New York City - Times Square by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-New-York-City-Times-Square.h9988473.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.ca/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Four Points By Sheraton New York Downtown](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-New-York-Downtown.h13400088.Hotel-Information) > > [The Westin New York Grand Central](https://www.expedia.ca/New-York-Hotels-The-Westin-New-York-Grand-Central.h5445478.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.ca/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) > > [Motto by Hilton New York City Chelsea](https://www.expedia.ca/New-York-Hotels-Motto-By-Hilton-New-York-City-Chelsea.h68102889.Hotel-Information)