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Hotel Hayden – Avis

4 out of 5
Hotel Hayden
127 West 28th Street, New York, NY

Avis

7,8

Bien

Note de 10 – Excellent, d’après 334 avis sur 1001." "
Note de 8 – Bien, d’après 349 avis sur 1001." "
Note de 6 – Acceptable, d’après 174 avis sur 1001." "
Note de 4 – Médiocre, d’après 82 avis sur 1001." "
Note de 2 – Terrible, d’après 62 avis sur 1001." "

8,0/10

Propreté

8,2/10

Service et personnel

7,0/10

Commodités

7,6/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

4/10 – Médiocre

Arnaud

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Hôtel très bien situé, en plein cœur de Manhattan. La chambre était correcte mais pas toujours très propre malgré le service journalier. Le personnel n’était pas très souriant mais surtout le petit déjeuner était médiocre. La salle à manger est sans fenêtre, éclairée avec des néons, uniquement des viennoiseries pas toujours fraîches, du café et de l’eau.
Séjour de 7 nuits en avril 2024
Hotel Management a répondu le 26 avr. 2024
Good morning Arnaud, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found our hotel well located in Manhattan. We are sorry to hear if our cleaning services did not exceed your expectations. Your comments have been shared with the housekeeping department to see where we can do better. Thank you for choosing us and we hope you give us another opportunity in order to give the best guest service we are known for

8/10 – Bien

Farah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
JMA a répondu le 13 mars 2024
Hello Farah, thank you for taking the time to provide us with your valuable feedback. We are thrilled you find everything ok we hope to see you soon.

8/10 – Bien

genevieve

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons beaucoup aimé le quartier.
Séjour de 2 nuits en mars 2024
JMA a répondu le 12 avr. 2024
Hello Genevieve,thank you very much for reaching out to us.

6/10 – Acceptable

Chantal

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Partiellement déçu
Nous avions avisé que nous etio s pour arriver tard, cela n'a pas été un problème. Par contre le stationnement, qui était indiquée à 38USD, était finalement 58USD . De plus il etaot fermé. Donc on a du ce stationner a 4 ries plus loin. La terrasse sur le toit était fermée pour rénovation sans aucune indication sur le site web ou au lobby. Par contre, la chambre, quoique petite, était propre et le lit confortable. C'était également bien insonorisé.
Séjour de 3 nuits en août 2023
val a répondu le 10 août 2023
Hello Chantel, thank you for taking the time to provide us with your feedback. we hope to see you again in the near future.

4/10 – Médiocre

Josee

Séjour de 2 nuits en juin 2023
val a répondu le 6 juin 2023
Hi Josee,Thank you for your rating, we hope everything was well with your stay and hope to host you again in the near future.

4/10 – Médiocre

JULIEN

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel à fuir
Les photos sont trompeuses car l’hôtel est très mal entretenu. De nombreuses commodités attendues étaient manquantes : rooftop, restaurant, bar, minibar dans ma chambre. Un personnel peu aimable qui renvoie la faute sur la plateforme de réservation et qui n’offre aucune solution. Je vous le déconseille fortement.
Séjour de 3 nuits en mai 2023
val a répondu le 6 juin 2023
Hi Julien,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. we hope to be given another opportunity in the future to provide you with the great hospitality for which we are know..

8/10 – Bien

Vincent

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Idéalement situé
Hôtel très bien situé, que ce soit pour arriver et repartir en voiture (parking à proximité), ou pour prendre le métro durant notre séjour. Établissement au bon rapport qualité/prix pour profiter de NY en toute tranquillité. Avons passé un très beau séjour en couple !
Séjour de 4 nuits en mai 2023
val a répondu le 25 mai 2023
Hello Vincent,thank you for sharing your positive feedback. we are very happy to hear you enjoyed your stay and all was great. thank you for choosing us -we cant wait to welcome you back!!!!

8/10 – Bien

Diane

Points forts : Propreté, service et personnel
Hôtel ordinaire
Séjour de 3 nuits en mars 2023
val a répondu le 15 mars 2023
thank you for sharing your feedback.we hope you enjoyed your stay.

10/10 – Excellent

Jean-Luc

Séjour de 4 nuits en mars 2023
val a répondu le 11 mars 2023
Thank you for your 10 out 10 rating.we appreciate the positive feedback.we hope to host you again in the near future.

8/10 – Bien

NADINE

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We were at this hotel for the second time and it was again very good stay.
Séjour de 1 nuit en février 2023
val a répondu le 3 mars 2023
Hi Nadine,We are very happy to hear that you are a returning guest.thank you for choosing us again. its our pleasure to host you.

6/10 – Acceptable

Robert

Séjour de 1 nuit en octobre 2022
Risheda Lee a répondu le 21 oct. 2022
Greetings, Please let us know what we could've done better to receive a 10 out of 10

10/10 – Excellent

Lara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location & lovely staff
The location of the hotel was really perfect, walking distance to everywhere and close to the metro. The hotel itself was clean, the staff really friendly and the facilities great although we did not have time to use the gym. We had a problem with the air con one night so we moved the next day to a neighbouring room. We wil return here when we come back to NY!
Séjour de 4 nuits en août 2022
Risheda Lee a répondu le 15 sept. 2022
Greetings, Thank you for your review. We are happy to know you enjoyed your time with us at Hotel Hayden. Looking forward to seeing you in the future

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en août 2019
General Manager a répondu le 27 août 2019
Thank you for your feedback!!

10/10 – Excellent

Voyageur vérifié

Séjour de 4 nuits en juillet 2019
Julio Sanchez a répondu le 23 juill. 2019
Thank you for your review!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Etablissement très bien placé. Chambre familiale (deux lits de deux personnes) de taille correcte. Mise à disposition de bouteilles d'eau tous les jours.
Séjour de 7 nuits en avril 2019
Julio Sanchez a répondu le 9 mai 2019
Thank you so much for your kind words, I will let the staff know to keep up the good work!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien sur la localisation de cet hôtel c'est prêt de tout.Nous n'avions pas de véhicule pour se déplacer et en plus nous étions par train ..Penn station a 6 minutes de marche de l’hôtel. .Le personnel est aussi un plus et très a l'écoute .Sans aucune hésitation ce fut un baptême de NYC que je ne pouvais pas trouver mieux .Ce que j'ai moins apprécier et cela se comprend c'est le bruit de l'immeuble en construction en face de l’hôtel. Mais ceci est hors contrôle de cet établissement Merci !
Séjour de 3 nuits en février 2019
Curt H a répondu le 10 févr. 2019
Thank you for choosing to stay at Hotel Hayden - I am so happy that you enjoyed your time with us while you toured NYC. Yes, our city is changing with construction everywhere (it seems)....thank you for realizing the noise is beyond our control. We hope that you will return on your future visits to NYC.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Top
L'hôtel est très bien placé (entre 2lignes de metro) et les chambres sont silencieuses et propres.
Séjour de 7 nuits en novembre 2018
Curt H a répondu le 12 nov. 2018
Thank you for choosing to stay at Hotel Hayden - I'm happy that you had a great experience. We look forward to your future visits.

6/10 – Acceptable

PIERRE, France

Points faibles : Service et personnel, état et installations de l’hébergement
Hotel très bien localisé Midtown Confort standard Très peu de service De surcroit, on découvre au moment du check-out que l'hôtel facture 25 USD par jour sous l'intitulé 'facility fee" sur lequel s'applique une taxe... c'est un surcoût marginal mais non justifié , non mentionné lors de la réservation Expedia
Séjour de 4 nuits en septembre 2018
Curt H a répondu le 24 sept. 2018
Thank you for your feedback from your stay with us.

8/10 – Bien

Cao Tuan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A convenient location with friendly staff!
The climate control of the room did not work correctly so it was very cold inside the room for a few days until it got fixed. The overall place is good for walking everywhere. Friendly staff was a bonus too! Highly recommended it
Séjour de 8 nuits en janvier 2018

10/10 – Excellent

Regina

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice location
Séjour de 1 nuit en mai 2024
Hotel Management a répondu le 17 mai 2024
Hello Regina, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found the location nice. Thank you for choosing us and we hope to see you in the near future

4/10 – Médiocre

Jacob

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Interaction with the staff members (which were minimal) were great, but the place is pretty rundown. The fan in my bedroom rattled loudly, the gym center was cramped, and everything looked patched up in very shoddy ways. The outdoor seating was a nice thought, but it was filthy. I don't expect much from continental breakfasts, but this one was pretty sad. For $300/night, I would expect a bit more. The place needs a facelift asap.
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 3 mai 2024
Hello Jacob, thank you for taking the time to provide us with your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known

4/10 – Médiocre

Andrew

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
No water in room. Barely enough towels. No extra blankets or pillows. Very noisy. Lots of street noise from flower district. Honking cars all day long. Slamming doors in early morning
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 30 avr. 2024
Hello Andrew, thank you for taking the time to provide us with your valuable feedback. We would like to apologize about the water as we do not provide any water bottles in the room instead if you ask, it will be provided at the front desk. We are also sorry to hear about the towels and the blankets in the room. Your comments have been shared with the head housekeeping department and we are happy to say it has been handled accordingly. Thank you for choosing us and we hope to see you in the near future

4/10 – Médiocre

Katherine

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 20 avr. 2024
Hello Katherine, thank you for rating us.We hope we can do better next time

6/10 – Acceptable

Maritza

Points forts : Propreté, service et personnel
Estuve dos días sin aire acondicionado en la habitación Lo reporte y me indicaron q el hotel estaba lleno. Cuando pagué solo me redujeron los taxis de esos dos días. Fue muy incómodo y sofocante la noche. No pue descansar bien
Séjour de 3 nuits en avril 2024
JMA a répondu le 19 avr. 2024
Hello Maritza, thank you very much for providing us with your valuable feedback.We are so sorry that your air conditioner did not work well, but your comments have been shared with with our maintenance department and we are happy to say it has been handled accordingly.Thank you for choosing to say with us and we hope to see you in the near future.

6/10 – Acceptable

Irina

Séjour de 3 nuits en avril 2024
JMA a répondu le 18 avr. 2024
Hello Irina,thank you very much for your valuable feedback. Hope you enjoyed your stay with us and thanks for staying with us.

10/10 – Excellent

Charles, north billerica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very happy with staff, very helpful. Security in elevators to floors.
Séjour de 2 nuits en avril 2024
JMA a répondu le 15 avr. 2024
Hello Charles,thank you very much for providing us with your valuable feedback. We are thrilled to hear you found our staff helpful and everything was okay. Hope to see you soon in the next future.

6/10 – Acceptable

Morgan

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
This hotel is average, at best. The lobby is pretty, but the rooms are bleh. Every detail has been missed. Outlets are crooked, the stopper on our sink was missing, the shower and sink don’t drain fast enough, the vent in the bathroom was REALLY dirty & needs to be cleaned, there are paint drops on the floor, would not recommend staying here if you have OCD. The details will drive you nuts. The bed was fine.
Séjour de 4 nuits en avril 2024
JMA a répondu le 9 avr. 2024
Hello Morgan, thank you for providing us with your valuable feedback.We are happy to hear that you found our lobby pretty nice. With the issue of the some of the things you mentioned in the room you stayed in that the outlets are broken and the stopper on the sink missing and the sink drains slowly, we do apologize about that.Your comments have been shared with our maintenance team and we are happy to say it has been handled accordingly. Thank you for choosing us we hope to see you in the near future.

8/10 – Bien

Kelly

Points forts : Service et personnel
Stay in NYC often for 1-2 might trips. This was a decent spot. Staff was very nice and room was bigger than most NYC places i've stayed. But the "breakfast included" was a joke, don't count on it as a bonus to your stay. Best thing is that is was great for the subway and we were able to get down to the WTC and up to museums with no trouble at all. Would stay again for the king bed and room size.
Séjour de 2 nuits en avril 2024
JMA a répondu le 9 avr. 2024
Hello Kelly, thank you very much for providing us with your valuable feed back. We are thrilled to hear you found everything okay and our rooms spacious and our staff very nice.On that note we would like to apologize about you not happy with our breakfast.Your comments have been shared with our with management team and we are happy to say it's been handled accordingly.Thank you for choosing us and we hope to see you in the near future..

2/10 – Terrible

MEHMET ALI

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
JMA a répondu le 8 avr. 2024
Hello Mehmetali,thank you for providing us with your valuable feed back. We are sorry for any experience you might have had. Hope to see you soon in the near future.

8/10 – Bien

Linda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel in Chelsea area. We were able to hop the train in whatever direction easily. It’s a nice walk to Central Park with many landmarks on the way if you wish. Breakfast was nice, especially the muffins. Lots of good NYC pizza joints nearby. Had a small issue at checkin but the staff made it right immediately. Very thorough selection of toiletries and pillows/beds were clean and soft.
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 31 mars 2024
Hello Linda, thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you found our hotel nice and found the metro nearby. We are also happy to hear the continental breakfast exceeded your expectations. Thank you for choosing us and we hope to see you in the near future

6/10 – Acceptable

Lauren

Points forts : Service et personnel
I enjoyed the environment around the hotel
Séjour de 2 nuits en janvier 2024
Hotel Management a répondu le 30 mars 2024
Hello Lauren,thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you enjoyed the environment around the hotel. Thank you for choosing us and we hope to see you in the near future

10/10 – Excellent

Helene

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My son and I spent two nights at this hotel to visit NYC’s main attractions. This hotel is very conveniently situated, well priced and the rooms are nicely sized and very clean. The breakfast offers mainly breakfast pastries, yogurt and fruit. Everything is fresh and very tasty. I would definitely stay here again!
Séjour de 2 nuits en mars 2024
JMA a répondu le 28 mars 2024
Hello Helene, thank you for providing us with your valuable feedback. We are thrilled you find our rooms nicely sized and clean and you also did liked our breakfast.Again thank you for choosing us and we hope to see you again.

2/10 – Terrible

JONALOU

Points faibles : Service et personnel, état et installations de l’hébergement
Rude staff
Séjour de 1 nuit en mars 2024
JMA a répondu le 28 mars 2024
Hello, Jonalou thank you for providing us with your valuable feedback. We are so sorry with your guest experience and do apologize, and hope to see you in the near future.

10/10 – Excellent

Valerie

Séjour de 3 nuits en mars 2024
JMA a répondu le 15 avr. 2024
Hello Valerie,thank you very much for providing us with your valuable feed back. We are happy to know everything was fine during your stay.Hope to see you in the near future.

4/10 – Médiocre

Galli, Philadelphia

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Close to subway but that's really it, beds are noisy and uncomfortable, bathroom was not clean, we had a street facing room and it was very loud, hotel staff not very helpful/friendly... overall this is a low-grade hotel that fit our needs but we won't stay here again or recommend it to others.
Séjour de 2 nuits en mars 2024
JMA a répondu le 25 mars 2024
Hello Galli, thank you for providing us with you valuable feed back we are thrilled to hear from you. We are sorry about your experience with the bed being noisy and the cleanliness and our staff not helpful.We do apologize and your experience has been shared with the team. Thank you for choosing us and hope to see you in the near future.

6/10 – Acceptable

Bryce

Voyage en famille
I was surprised with an unexpected facility fee (i.e., gym) at check-out, which I was not informed about up front.
Séjour de 3 nuits en mars 2024
JMA a répondu le 25 mars 2024
Hello Bryce,thank you for providing us with your valuable feedback.We are sorry you didn't know about the facility fee but its state on Expedia website that the facility fee is paid at the hotel.Thanks for choosing us and we hope to see you in the next future.

6/10 – Acceptable

Sheila

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
Service was good- everyone is friendly and helpful. The rooms are dated and we had a headboard that was falling apart. It’s not luxury and lacks the attention to detail in the maintenance that you’d hope for in a boutique hotel. Location is good with trains near by and lot of city buzz nearby.
Séjour de 4 nuits en mars 2024
JMA a répondu le 25 mars 2024
Hello Sheila,thank you for providing us with your valuable feedback. We are thrillet that you had a great service and everyone was helpful and friendly.Location too was good. But we do apologize for the headboard falling apart, we are really sorry and our engineering team is looking into that. Thank you for choosing to stay with us,hope to see you in the near future.

8/10 – Bien

Joanne

Points forts : Propreté, état et installations de l’hébergement
Very good for price
Séjour de 1 nuit en mars 2024
JMA a répondu le 19 mars 2024
Hello,Joanne,thank you for providing us with your valuable feedback, we are thrilled you find the price for your stay very good. Hope to see you in the near future.

8/10 – Bien

Rhonda

Points forts : Propreté, service et personnel
Séjour de 4 nuits en mars 2024
JMA a répondu le 20 mars 2024
Hello Rhonda, thank you for providing us with your valuable feedback.Hope to see you in the near future.

8/10 – Bien

Angielo

Points forts : Service et personnel, état et installations de l’hébergement
Nice stay
Séjour de 4 nuits en mars 2024
JMA a répondu le 18 mars 2024
Hello Angielo,thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear from you and hope to see you in the near future.

8/10 – Bien

Linda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is in a perfect location for accessing midtown and areas further south. I particularly liked that the neighboring shops are garden shops, so the sidewalk is filled with flowers and other plants. The room was quiet. There's a coffee maker and small fridge. Breakfast is free-pastries, yogurt, fruit, coffee. I've read a lot of bad reviews about this place and either people have no idea what to expect in NYC for this price, or they just like to whine.
Séjour de 3 nuits en mars 2024
JMA a répondu le 15 mars 2024
Hello Linda, thank you for taking the time to provide us with your valuable feedback about the location and the neighboring shops.Thanks for choosing us, we hope to see you in the near future.

8/10 – Bien

Cheryl

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We didn’t know it was in the flower district-fresh flowers all over during the day! What a treat and the fragrance was wonderful!
Séjour de 2 nuits en mars 2024
JMA a répondu le 15 mars 2024
Hello Cheryl,thanks for providing us with your valuable feedback, we are glad you feel the fragrance of flower district.We hope to see you soon in the near future.

4/10 – Médiocre

Irwin

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The rooms were clean and nice size. The bed you could feel the springs poking you. The heater was broken and it was 25 degrees outside. Maintenance could not fix it so they gave us a space heater that was missing the grill and seened unsafe. Novody from staff offered any solutions nor gave us any extra blankets. Was a difficult nights sleep
Séjour de 1 nuit en février 2024
JA a répondu le 26 févr. 2024
Hello Irwin, thank you taking the time to provide us with your valuable feedback. We are thrilled to hear you found our rooms clean and nice, we would like to apologize the heat wasn't working in the room and also not enough blankets was provided. Again, we are very sorry for any inconvenience caused, hope to see in the near future.

6/10 – Acceptable

Joan H.

Séjour de 1 nuit en février 2024
JMA a répondu le 20 mars 2024
Hello Joan, thank you for providing us with your valuable feedback.Hope to see you in the near future.

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A spacious room in Chelsea, great location, pleasant staff and decently priced.
Séjour de 3 nuits en février 2024
Hotel Management a répondu le 22 févr. 2024
Hello Lisa, thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you found the rooms spacious and enjoyed our location. We are also happy to hear you found our staff pleasant as they aim to provide the best guest service possible. Thank you for choosing us and we hope to see you in the near future

2/10 – Terrible

Raul

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First there was no hit in that room no hot water and when I when to the fro desk they refused to switch me to another room The front desk lady was so rude to me I never come to this place again and don’t recommend to nobody this pace sucks.
Séjour de 1 nuit en février 2024
Hotel Management a répondu le 22 févr. 2024
Hello Raul, thank you for taking the time to provide us with your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.

10/10 – Excellent

Maryam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Hotel Management a répondu le 22 févr. 2024
Hello Maryam, thank you for rating us

8/10 – Bien

Glenda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Hotel Management a répondu le 22 févr. 2024
Hello Glenda, thank you for rating us

10/10 – Excellent

Glenda

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place
Séjour de 1 nuit en février 2024
JMA a répondu le 12 févr. 2024
Glenda, thanks so much for this valuable feedback, we are thrilled you find our hotel nice and choosing us, we hope to see you in the near future.

6/10 – Acceptable

Edaris

Voyage en famille, Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
la cama es super incomoda, el espacio del cuarto es muy pequeño para 4 personas mas sus pertenencia, la iluminación es pobre tiene bombillas que no funciones. los empleados de por la mañana te dan una información y lo de la tarde otra, nunca pude desayunar siempre que llegaba se había acabado y no era ni la hora! en realidad es un hotel que tiene mucho que mejorar!
Séjour de 3 nuits en février 2024
Hotel Management a répondu le 22 févr. 2024
Hello Edaris, thank you for taking the time to provide us your valuable feedback. We would like to apologize if you found the beds uncomfortable and if our breakfast did not exceed your expectations. Your comments have been shared with the team to see where we can do better. Thank you for choosing us and we hope to see you in the near future