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Hampton Inn Slidell – Avis

2.5 out of 5
Hampton Inn Slidell
56460 Frank Pichon Rd, Slidell, LA

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 236 avis sur 458." "
Note de 8 – Bien, d’après 134 avis sur 458." "
Note de 6 – Acceptable, d’après 49 avis sur 458." "
Note de 4 – Médiocre, d’après 24 avis sur 458." "
Note de 2 – Terrible, d’après 15 avis sur 458." "

8,8/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Détails. ..
C'est l'elevateur le plus LENT dans Slidell...... aimez-vous de patience.....
Katie a répondu le 9 juin 2020
Thank you for taking the time to fill out the review. We appreciate your feedback. Please let us know if we can do anything to help you in the future.

10/10 – Excellent

gina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Odson

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Niurka

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Buen desayuno
Séjour de 1 nuit en avril 2024

10/10 – Excellent

George

Séjour de 1 nuit en avril 2024

8/10 – Bien

Melissa

Points forts : Service et personnel
Séjour de 1 nuit en mars 2024
JG a répondu le 16 avr. 2024
Thank you for staying with us.

8/10 – Bien

Shunta

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was great! The only thing was the parking lot need more parking space
Séjour de 2 nuits en février 2024
JG a répondu le 22 févr. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 – Excellent

Joe, Tucker

Séjour de 1 nuit en février 2024
JG a répondu le 16 avr. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 – Excellent

Ashby

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
JG a répondu le 22 févr. 2024
Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

8/10 – Bien

Stephanie

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Stayed for 2 nights when we were in town for a wedding. Amenities were average in terms of basics and room was clean-ish (found some old crusty bread on our floor when we walked in?) but pretty outdated. I don’t think the building can handle guests at max capacity because on one of the days, the shower took 20 min to get hot water and when phoning the front desk I was just told to wait because everyone was probably using the shower. Then the elevator ended up breaking on one of the days. Only saving grace was that the free breakfast was really good and Kappy’s Sports bar was across the parking lot and a good time! Otherwise, if it weren’t for wanting to be in the same hotel with other wedding guests, I would’ve preferred somewhere nicer.
Séjour de 2 nuits en janvier 2024
JG a répondu le 6 févr. 2024
Thank you for staying with us. I apologize for the inconvenience you were caused.

10/10 – Excellent

Sheron

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I just like it overall nice place , clean , staff was very friendly and nice, if we needed anything Pamela and Jaime, right off interstate we will stay here again. Thank You
Séjour de 1 nuit en février 2024
JG a répondu le 6 févr. 2024
Thank you for staying with us. We hope to see you again soon. Have a great day!

10/10 – Excellent

Roger

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en janvier 2024
JG a répondu le 6 févr. 2024
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Tricia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
N/A
Séjour de 1 nuit en janvier 2024
JG a répondu le 17 janv. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 – Excellent

Luis

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Quick stay
It was a quick check in, they are very dog friendly, the rooms are clean and smell good. The free breakfast is hot and the checkout was fast.
Séjour de 1 nuit en janvier 2024
Hampton Inn a répondu le 6 janv. 2024
We appreciate your feedback and am glad you enjoyed your stay. We hope to see you again in the future.

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel, confort de la chambre
Could have been better
Hot water in the shower didn't work well. No fan in the bathroom. Difficult to control the heat in the room over night. Staff very friendly and accommodating. Breakfast area needed replenished more frequently. Bed was marvelous, linens cozy, room quiet.
Séjour de 1 nuit en décembre 2023
JG a répondu le 2 janv. 2024
Thank you for staying with us. I apologize for the inconvenience you were caused but appreciate your feedback.

2/10 – Terrible

John

Points faibles : Service et personnel, état et installations de l’hébergement
Fire alarm sounded at 12am no fire.Heater doesn’t work need I say more…
Séjour de 1 nuit en décembre 2023
JG a répondu le 2 janv. 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Médiocre

Juan

Séjour de 1 nuit en décembre 2023
JG a répondu le 2 janv. 2024
Thank you for staying with us. We appreciate your feedback.

8/10 – Bien

Amber

Séjour de 1 nuit en novembre 2023
JG a répondu le 24 nov. 2023
Thank you for staying with us. We hope to see you again soon.

4/10 – Médiocre

Michelle

Voyage de couple
The woman who checked us in, Angel, was overly cordial and nice to the couple who was in front of us. Apparently they were Diamond-level customers as they were given a bag of goodies. She even wished them a Happy Thanksgiving. When I got up to the counter and Angel saw that I made my reservation through Expedia, her entire demeanor changed. No smile, no nice words. Cold and rude. After swiping my CC for the $50 holding charge for incidentals, she told me to swipe my card again for another $119.50 charge. When I questioned her about that and told her that I already paid through Expedia, she said she knew that, but I still needed to swipe my CC again, so I did. Got to the room & I wanted to take a hot shower. I let water run for several minutes, still no hot water. So I went down to the counter and told Angel. She didn’t say sorry for the inconvenience. Just gave me a key to a new room. The woman at the front desk this morning was everything you would expect for a front counter employee. She was kind, polite, apologized for the error made by Angel, and credited my card appropriately. The woman who was working the breakfast bar was friendly and courteous too. Although I know that several businesses are short-handed and that businesses have to take what they can get, and I don’t want anyone to lose their job, but I strongly encourage that Angel needs a lot more training in dealing with ALL customers with courtesy instead of just to the ones who hold a certain status.
Séjour de 1 nuit en novembre 2023
JG a répondu le 24 nov. 2023
I apologize for the issues you encountered with our front desk agent. I will be working with the staff to ensure this doesn't happen again. I hope you'll give us another chance next time you're in the area. Have a wonderful day!

10/10 – Excellent

Mike

Séjour de 3 nuits en novembre 2023
JG a répondu le 20 nov. 2023
Thank you for staying with us. We hope to see you again soon.

10/10 – Excellent

Penny

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
JG a répondu le 8 nov. 2023
Thank you for staying with us. We hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice accommodation
Very nice place to stay; clean, comfortable, nicely furnished, & pleasant sfaff.
Séjour de 1 nuit en novembre 2023
JG a répondu le 8 nov. 2023
Thank you for staying with us. We appreciate your feedback. Have a great day!

10/10 – Excellent

Fred

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was convenient place to stay for a trip in to New Orleans to the WWII Museum and then catch the 10 to Florida
Séjour de 2 nuits en octobre 2023
JG a répondu le 29 oct. 2023
Thank you for staying with us. We hope to see you again soon.

8/10 – Bien

Dianne

Points forts : Commodités
We had to wait for hot water in our first night. Was told they put in a new water system and would have to let it run for awhile. Never heard of that before. Rest of the stay was fine. Also, did not have ESPN football channels or the SEC channel. That’s bad when it’s football season.
Séjour de 2 nuits en septembre 2023
JG a répondu le 13 sept. 2023
Thank you for staying with us. We appreciate your feedback. Have a wonderful day!

10/10 – Excellent

Peter, Springville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful and pleasant staff but the property is showing it’s age.
Séjour de 1 nuit en septembre 2023
JG a répondu le 13 sept. 2023
Thank you for staying with us. We hope to see you again soon!

8/10 – Bien

James

Points forts : Propreté, service et personnel et confort de la chambre.
Hinge was broken on cabinet door at fridge, toilet slow
Séjour de 1 nuit en août 2023
JG a répondu le 31 août 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Bien

Robert

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent but rooms need an upgrade. Mattress wasn’t comfy, shower was kinda meh and needs a fixing. AC needs to be replaced the old ones are too noisy. I could go a little further but everything was great just please update the rooms and install plumbing fixtures properly please!!!!
Séjour de 2 nuits en juillet 2023
JG a répondu le 16 juill. 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Bien

Sam

Séjour de 1 nuit en juillet 2023
JG a répondu le 31 août 2023
Thank you for staying with us. We appreciate your feedback.

4/10 – Médiocre

Kristen

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Never again
Hot musty room with broken AC initially then room changed from king bed studio to queen double that smelled like old cigarettes, had a filthy bathroom, and hot water in the bathroom sink but freezing cold water. Our team will be looking for other places to stay for future baseball tournaments.
Séjour de 1 nuit en juillet 2023
JG a répondu le 13 juill. 2023
We appreciate your feedback. Have a great day!

10/10 – Excellent

MARCH

Séjour de 2 nuits en juillet 2023
JG a répondu le 31 août 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Renee

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was so friendly and helpful! Nice room. Comfortable bed and room was clean. Will stay here again.
Séjour de 1 nuit en juin 2023
JG a répondu le 25 juin 2023
Thank you for staying with us. We look forward to seeing you next time you're in the area!

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very. Clean and pet friendly
Séjour de 1 nuit en juin 2023
JG a répondu le 24 juin 2023
Thank you for your feedback. We hope to see you again soon!

10/10 – Excellent

Maryna

Séjour de 1 nuit en juin 2023
JG a répondu le 24 juin 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Jonathan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great choice, would stay here again.
Great stay. Clean, comfortable, great breakfast, friendly staff what more could you want?
Séjour de 2 nuits en juin 2023
JG a répondu le 19 juin 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Debra

Séjour de 1 nuit en juin 2023
JG a répondu le 19 juin 2023
Thank you for staying with us!!!

8/10 – Bien

John

Voyage en famille
Points forts : Service et personnel
Property was very dirty in parking lot, especially around and behind garbage cans. Back door where employees smoke was covered in cigarette butts and trash.
Séjour de 1 nuit en juin 2023
JG a répondu le 17 juin 2023
Thank you for staying with us. I apologize for the inconvenience you were caused but appreciate you bringing it to our attention. Have a wonderful day!

10/10 – Excellent

Abbey

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was comfortable, clean, and safe. Great breakfast and friendly staff.
Séjour de 3 nuits en juin 2023
JG a répondu le 17 juin 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Sheila

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
Séjour de 2 nuits en mai 2023
JG a répondu le 2 juin 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

gertrude

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Unlike the same chain Hampton in Fort Payne Alabama this hotel did not charge me for my service pet and gave us a little bag of treats. Great place to stay!
Séjour de 1 nuit en mai 2023
JG a répondu le 26 mai 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Dawn

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Right off Interstate but quite and easy parking
Séjour de 1 nuit en mai 2023
JG a répondu le 18 mai 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Melanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I always love the beds at any Hampton but the room smelled musty. I thinks it’s time they shampooed these carpets, otherwise it was all great!
Séjour de 1 nuit en mai 2023
JG a répondu le 16 mai 2023
Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

6/10 – Acceptable

John

Séjour de 1 nuit en mai 2023
JG a répondu le 2 juin 2023
Thank you for staying with us!

10/10 – Excellent

Alice

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel
Great stay
Séjour de 2 nuits en avril 2023
JG a répondu le 6 mai 2023
Thank you for staying with us. We hope to see you again soon!

4/10 – Médiocre

Hector

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Bathroom was dirty. Toilet did not work properly. Flapper in tank held in place by a cord and not sealing properly losing water and having to manually be sealed several times during the stay. Toilet handle needed replacement as it also did not work. Front desk notified.
Séjour de 1 nuit en avril 2023
JG a répondu le 2 mai 2023
I apologize for the inconvenience you were caused. I hope you'll give us another chance next time you're in the area.

10/10 – Excellent

Steven

Voyage de couple
Points forts : Propreté, service et personnel
The hotel was nice but the room we was in had no hot water we had to go to a open room to take a hot shower
Séjour de 2 nuits en avril 2023
JG a répondu le 25 avr. 2023
Thank you for staying with us. I apologize for the inconvenience you were caused. I hope you'll give us another chance next time you're in the area.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The atmosphere was very friendly. The room was clean. I am handicapped and was afforded an accessible room without any problem. When in the area we will choose this hotel again.
Séjour de 1 nuit en avril 2023
JG a répondu le 15 avr. 2023
Thank you for staying with us. We hope to see you again soon.

8/10 – Bien

Blaine

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en avril 2023
JG a répondu le 15 avr. 2023
Thank you for staying with us. We hope to see you again soon!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en mars 2023
JG a répondu le 4 avr. 2023
Thank you for staying with us. We hope to see you again soon. Have a fantastic day!

10/10 – Excellent

Lee

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
JG a répondu le 3 avr. 2023
Thank you for staying with us. We hope to see you again soon!!

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really enjoyed our stay. We were there for 3 days. We enjoyed having a nice breakfast and everyday having something different. Staff was very friendly and kept the place very clean.
Séjour de 3 nuits en mars 2023
JG a répondu le 1 avr. 2023
Thank you for staying with us. We hope to see you again soon!