Piscine extérieure

Best Western Slidell Hotel – Avis

2.5 out of 5
Best Western Slidell Hotel
120 Taos St, Slidell, LA

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 392 avis sur 962." "
Note de 8 – Bien, d’après 320 avis sur 962." "
Note de 6 – Acceptable, d’après 126 avis sur 962." "
Note de 4 – Médiocre, d’après 58 avis sur 962." "
Note de 2 – Terrible, d’après 66 avis sur 962." "

8,4/10

Propreté

8,6/10

Service et personnel

7,4/10

Commodités

8,0/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2020
Dennis a répondu le 14 févr. 2020
Dear Anonymous, Thank you for taking the time to rate your stay with us.

10/10 – Excellent

ERIC

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019
Dennis a répondu le 5 août 2019
Thank you Eric for taking the time to leave our location a rating.

8/10 – Bien

LOUISIANA2018, France

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nous n'avons fait qu'une étape a Slidell, mais la literie était confortable, le petit déjeuner varié et le personnel très accueillant. Tout notre groupe a apprécié d'y passer cette nuit.
Séjour de 1 nuit en mai 2018
Dennis a répondu le 1 juin 2018
We are glad you stayed with us. We look forward to your next visit with us. Thank you for this review.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Henri, fréjus

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
3 nuits à Slidell inn
nous avons été satisfaits dans l'ensemble, un petit bemol: pendant le petit déjeuner vers 8h30mn,des chariots de draps de la nuit passent à proximité des tables (question d'hygiène)

6/10 – Acceptable

Gc, Canada

Points forts : Service et personnel, confort de la chambre
Convenable
C'est bien

10/10 – Excellent

Kaylan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Customer Care Team a répondu le 14 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Excellent

Sonja

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome breakfast options
Séjour de 1 nuit en mai 2024
Customer Care Team a répondu le 14 mai 2024
Dear Sonja, thank you for your positive feedback regarding our breakfast options! We're thrilled to hear that you enjoyed the variety and quality of the breakfast selections during your stay. Providing a satisfying start to your day is important to us, and we're delighted that our offerings met your expectations. Your satisfaction is our priority, and we look forward to serving you again during your future visits.Warm regards,Aries Connects World

10/10 – Excellent

Elaine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I always stay here when I am in the area, and it’s always excellent
Séjour de 1 nuit en février 2024
Customer Care Team a répondu le 7 mai 2024
Dear Elaine, thank you for your continued loyalty and for choosing to stay with us whenever you're in the area! We're thrilled to hear that your experiences with us have consistently been excellent. Providing exceptional service and accommodations is our goal, and we're grateful for your positive feedback. Your satisfaction means the world to us, and we look forward to continuing to exceed your expectations during future stays. If there's anything specific you'd like us to do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for your ongoing support, and we can't wait to welcome you back for another excellent stay soon! Warm regards,Aries Connects World

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient and walkable to local area. Easy access to I 10.
Séjour de 3 nuits en mai 2024
Customer Care Team a répondu le 7 mai 2024
Dear Robert, we're delighted to hear that our location met your needs and provided you with convenience during your stay. Providing easy access to local attractions and major highways is important to us, and we're glad that you found our proximity to I-10 and the local area to be beneficial. Your comfort and convenience are our top priorities, and we're thrilled that we could provide you with a positive experience. If there's anything else we can do to enhance your stay or if you have any suggestions for improvement, please feel free to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Warm regards,Aries Connects World

8/10 – Bien

Justo

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Towel need to be replace.
Séjour de 1 nuit en avril 2024
Customer Care Team a répondu le 2 mai 2024
Dear guest, thank you for bringing this to our attention. We apologize for any inconvenience caused by the condition of the towels during your stay. Providing clean and comfortable accommodations is a top priority for us, and we will handle this issue promptly with our housekeeping team to ensure it doesn't happen again in the future. Your feedback is invaluable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Aries Connects World

10/10 – Excellent

Lisa, Avondale

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Customer Care Team a répondu le 26 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Bien

Wayne

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
OK for 1 nite. Not much for breakfast.
Séjour de 1 nuit en avril 2024
Customer Care Team a répondu le 24 avr. 2024
Dear Wayne, we appreciate your feedback regarding your recent stay with us. While we're glad to hear that your one-night stay met your expectations, we apologize if the breakfast options didn't fully satisfy you. Your comments are valuable to us as we continually strive to improve our offerings and provide a better experience for our guests. If you have any specific suggestions on how we can enhance our breakfast selection, please feel free to share them with us. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another stay in the future. Warm regards,Aries Connects World

10/10 – Excellent

Sharonda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Truly enjoyed the experience!
Séjour de 1 nuit en février 2024
Customer Care Team a répondu le 18 avr. 2024
Dear Sharonda, we're delighted to hear that you truly enjoyed your experience with us! Providing exceptional service and creating memorable stays for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future!Warm regards,Aries Connects World

2/10 – Terrible

Man

Points faibles : Propreté
Séjour de 1 nuit en avril 2024
Customer Care Team a répondu le 15 avr. 2024
Dear guest, we're truly sorry to hear about your disappointment with the cleanliness of our hotel. Maintaining high standards of cleanliness is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we take your feedback seriously, and we will investigate this matter thoroughly to handle any shortcomings and ensure improvements are made. We appreciate your honesty, and we hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards,Aries Connects World

10/10 – Excellent

Deborah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was so very clean and the staff was courtesy patient kind and sincere.
Séjour de 2 nuits en avril 2024
Customer Care Team a répondu le 9 avr. 2024
Dear Deborah, we are thrilled to hear about your positive experience during your stay! Providing a clean and welcoming environment is a top priority for us, and we're delighted that our efforts were reflected in your experience. Additionally, it's wonderful to hear that our staff's courtesy, patience, kindness, and sincerity made a positive impression on you. Your feedback means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us! Warm regards,Aries Connects World

10/10 – Excellent

Larry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Customer Care Team a répondu le 27 mars 2024
Dear Larry, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Aries Connects World

8/10 – Bien

Frank, Millington

Points forts : Propreté, service et personnel et commodités.
The hotel is well maintained but it is an older one. Shower head and water pressure were subpar. Staff were outstanding.
Séjour de 4 nuits en mars 2024
Customer Care Team a répondu le 25 mars 2024
Dear Frank, thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you found our hotel well-maintained and our staff outstanding. However, we apologize for any inconvenience you experienced with the shower head and water pressure. Your comments will be shared with our maintenance team for immediate attention. We appreciate your valuable input as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Aries Connects World

2/10 – Terrible

Tiffany

Voyage en famille, Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The girl was super rude when we checked in, Said Expedia over booked the rooms. I was charged an up charge if I wanted a room. It was late so I had to do it,but I am very upset and if Expedia can't make this right I will no use them to book again.
Séjour de 1 nuit en mars 2024
Customer Care Team a répondu le 18 mars 2024
Dear Tiffany, we're deeply sorry to hear about your disappointing experience during check-in and with the service provided by our staff. It's certainly not reflective of the level of hospitality we aim to deliver to our guests. We apologize for any inconvenience caused by the overbooking situation and the subsequent upcharge. This is not the standard of service we strive to uphold, and we regret any frustration or inconvenience this may have caused you. We understand your concerns regarding the booking process through Expedia, and we will certainly communicate your feedback to them. We value your patronage and hope to have the opportunity to make it right for you in the future. If there's anything further we can do to handle your concerns, please feel free to reach out to us directly.Warm regards,Aries Connects World

10/10 – Excellent

Ian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean inside and out. Nice breakfast all inclusive.
Séjour de 1 nuit en mars 2024
Customer Care Team a répondu le 5 mars 2024
Dear Ian, we're thrilled to hear that you found our hotel clean inside and out and that you enjoyed our inclusive breakfast offerings. Providing a pleasant and comfortable experience for our guests is our top priority. Your positive feedback is much appreciated, and we look forward to welcoming you back for another great stay in the future. Safe travels!Warm regards,Aries Connects World

8/10 – Bien

Garrette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very welcoming 😍
Séjour de 4 nuits en février 2024
Customer Care Team a répondu le 20 févr. 2024
Hi Garrette,We're thrilled to hear that you had such a positive experience with our staff! Providing warm and welcoming hospitality is a priority for us, and we're delighted that our team made you feel at home during your stay. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable visit!Warm regards,Aries Connects World

2/10 – Terrible

Miguel

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Customer Care Team a répondu le 14 févr. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Excellent

Chace

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It made my trip all that more comfortable
Séjour de 2 nuits en février 2024
Customer Care Team a répondu le 20 févr. 2024
Hi Chace,We're so glad to hear that our hospitality contributed to making your trip more comfortable! Ensuring our guests' comfort and satisfaction is always our top priority, and we're thrilled that we could play a part in enhancing your overall experience. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another great stay!Warm regards,Aries Connects World

10/10 – Excellent

XIAOMIN

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room is clean and the front desk is friendly. However the sound insulation of the wall appears not good.
Séjour de 1 nuit en février 2024
Customer Care Team a répondu le 20 févr. 2024
Dear Guest,We're pleased to hear that you found our rooms to be clean and our front desk staff friendly. However, we apologize for any inconvenience caused by the lack of sound insulation in the walls. Your comfort is important to us, and we will address this issue to ensure a more peaceful stay for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience.Warm regards,Aries Connects World

10/10 – Excellent

Sheba

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay
Séjour de 1 nuit en février 2024
Customer Care Team a répondu le 13 févr. 2024
Dear Sheba, thank you for choosing our hotel for your stay, and we're delighted to hear that you had a great experience with us. Our team works hard to provide a comfortable and enjoyable stay for our guests, and it's rewarding to know that our efforts have met your expectations. We look forward to welcoming you back for another excellent stay whenever your travels bring you to the area.Warm regards,Aries Connects World

8/10 – Bien

Nicole

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Other than housekeeping banging on the door at 8:30 am and again at 9:00am…. Our stay was relatively enjoyable.
Séjour de 1 nuit en janvier 2024
Customer Care Team a répondu le 7 févr. 2024
Dear Nicole, thank you for sharing your feedback with us. We're pleased to hear that, other than the early housekeeping disturbances, your stay was relatively enjoyable. We sincerely apologize for the inconvenience caused by the untimely knocks on your door, and we will share this with our housekeeping team to prevent similar occurrences in the future. Your comfort is important to us, and we appreciate your understanding. If there are any specific details you'd like to share or any preferences for your future stays, please feel free to let us know. We hope to have the opportunity to welcome you back for an even more pleasant experience.Warm regards,Aries Connects World

4/10 – Médiocre

Michael

Voyage de couple
Points faibles : Service et personnel
Reception was not very professional and the shower was terrible poor pressure and luke warm water
Séjour de 1 nuit en janvier 2024
Customer Care Team a répondu le 6 févr. 2024
Dear Michael, thank you for sharing your experience with us. We sincerely apologize for the shortcomings you encountered during your stay, particularly with the reception and the shower. Your feedback is invaluable as it helps us identify areas for improvement. We assure you that we will handle the issues you mentioned, focusing on enhancing our service and resolving any concerns with water pressure and temperature. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Aries Connects World

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed my stay. My king bed felt really clean and cozy. I’m a huge critic of hotel bathrooms and this one was clean. Everything else is extra for me. I would recommend staying here if you’re on the fence!
Séjour de 1 nuit en janvier 2024
Customer Care Team a répondu le 1 févr. 2024
Dear Anthony, thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed a cozy and clean stay, especially about the king bed and bathroom. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back on your next visit.Warm regards,Aries Connects World

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Customer Care Team a répondu le 29 janv. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Bien

Staton

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
I travel a lot and this was the most difficult hotel I have ever checked into.
Séjour de 2 nuits en janvier 2024
Customer Care Team a répondu le 29 janv. 2024
Dear Staton, we're truly sorry to hear about your challenging check-in experience. Your comfort and convenience are our top priorities, and we regret any inconvenience you faced during your stay. We appreciate your feedback and will use it to identify areas for improvement in our check-in process to ensure a smoother experience for our guests in the future. If there's anything else we can do to make it right or if you have any further feedback to share, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to welcome you back for a much-improved stay.Warm regards,Aries Connects World

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and Comfortable
Great value, very clean , staff was great breakfast was good.
Séjour de 3 nuits en janvier 2024
Customer Care Team a répondu le 17 janv. 2024
Dear David, we're thrilled to receive your positive feedback! It's wonderful to hear that you found our hotel to be a great value, with clean accommodations and a friendly staff. We're also pleased that you enjoyed the breakfast. Your satisfaction is our priority, and we appreciate your kind words. If there's anything specific you enjoyed about your experience or if there are ways we can make your future stays even better, please feel free to let us know. Thank you for choosing us, and we look forward to welcoming you back on your next visit!Warm regards,Aries Connects World

4/10 – Médiocre

Rosalynn

Séjour de 1 nuit en janvier 2024
Customer Care Team a répondu le 13 janv. 2024
Dear Rosalynn, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Aries Connects World

10/10 – Excellent

Gabriel

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Customer Care Team a répondu le 10 janv. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Excellent

Ruthanne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Customer Care Team a répondu le 9 janv. 2024
Dear Ruthanne, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

6/10 – Acceptable

Paul

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023
Customer Care Team a répondu le 4 janv. 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 – Excellent

Wendy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Chelsea at the front desk is so nice and does a great job of checking folks in and explaining hotels policy. The rooms are clean and well set up. The parking lot is very well lit and you can walk over to the Chick Fil A or McDonald's safely.
Séjour de 1 nuit en décembre 2023
Customer Care Team a répondu le 2 janv. 2024
Dear Wendy, thank you for your wonderful feedback! We're thrilled to hear that Chelsea made a positive impression on your stay and that you found our rooms clean and well-equipped. We take pride in providing a safe and convenient location for our guests, and we're glad to know you appreciated the well-lit parking lot and nearby dining options. We'll be sure to pass along your kind words to Chelsea. We look forward to welcoming you back on your next visit!Warm regards,Aries Connects World

8/10 – Bien

Chris

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 9 nuits en décembre 2023
Customer Care Team a répondu le 2 janv. 2024
Dear Chris, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Warm regards,Aries Connects World

8/10 – Bien

Katelin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property was renovated with carpet and paint but furniture, bed and bath are still old. The price around $70, nothing can beat that. Plus every single staff was super helpful and friendly.
Séjour de 1 nuit en novembre 2023
Customer Care Team a répondu le 2 janv. 2024
Dear Katelin, we're delighted to hear that you appreciated the recent updates to our property and found our staff to be helpful and friendly. We continuously strive to provide comfortable accommodations at a competitive price point. Your feedback is valuable to us, and we'll certainly take note of your comments regarding the furniture, bed, and bath for future improvements. Thank you for staying with us, and we hope to have the pleasure of welcoming you back soon!Warm regards,Aries Connects World

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Customer Care Team a répondu le 29 déc. 2023
Dear David, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Aries Connects World

10/10 – Excellent

Alice, Hessmer

Séjour de 2 nuits en décembre 2023
Guest Experience Team a répondu le 16 déc. 2023
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

6/10 – Acceptable

Jackie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
Bad mattress
The mattress is one of the worse one I've tried to sleep on. Its in the top three of all times of bad. I stay in a hotel 10 to 15 times a year. The shower head needs replacing. The staff was great!
Séjour de 1 nuit en décembre 2023
Customer Care Team a répondu le 13 déc. 2023
Dear Jackie, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Aries Connects World

8/10 – Bien

Yensheng

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff are great. Room is ok. Breakfast was alright. Fitness center need some more equipment. But everything else are cool.
Séjour de 1 nuit en novembre 2023
Customer Care Team a répondu le 28 nov. 2023
Hi there! thank you for sharing your feedback with us! We're glad you found our staff great, and we appreciate your compliments on the overall experience. Regarding your comment about the room, we understand that it was just okay. We apologize if it did not fully meet your expectations, and we appreciate your input on how we can improve.We also appreciate your feedback on the breakfast. We are always looking for ways to enhance our menu and provide a better dining experience for our guests.Furthermore, thank you for mentioning our fitness center. We understand that it may benefit from additional equipment, and we will definitely take your recommendation into consideration for future improvements.We truly value your opinion and suggestions, as they play a crucial role in our ongoing efforts to enhance our guest experience. Thank you for choosing to stay with us, and we hope to welcome you back soon for an even better stay!

8/10 – Bien

Karen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Customer Care Team a répondu le 22 nov. 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 – Terrible

Steven

Séjour de 3 nuits en novembre 2023
Customer Care Team a répondu le 18 nov. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Customer Care Team a répondu le 14 nov. 2023
Dear Julie, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I loved how clean the room felt. It was comfortable and I enjoyed my stay. Breakfast was good.
Séjour de 2 nuits en octobre 2023
Customer Care Team a répondu le 23 oct. 2023
Dear guest, thank you for choosing to stay with us! We're delighted to hear that you loved the clean and comfortable room and enjoyed our breakfast offerings. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards,Aries Connects World

6/10 – Acceptable

Angela

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Clean, but breakfast ends early
It was clean and did the job as a night to stay. I was a little annoyed with a few details. We arrived at 2am due to delayed flights. Got to our king bed room with sofa bed for the kids. And i had to go back down at 2am and wait for someone to get 2 pillows for my kids sofa bed. The same thing then with the towels. They only gave us 2 towels. Then we woke up and went down to breakfast at 8:40 am. We were extremely famished from the night before from delayed flights and lost luggage. We even still had on our clothes from the night before, which wasnt ideal. But what do you do. So apparenlty at 8:40 am when we went to get breakfast, we couldn't because it ended at 8:30 am!!! I have never been to a place that ended breakfast so ealry! There were a few items still in the breakfast line, so i went into het them and was immediately shewed out by the lady cleaning up. Anyways, we ended up going to McDonald's, close by instead. The one nice thing was they let us have a later check out, since we were waiting for the airport to call us if they found our luggage. Anyways, it was just a few of the details that werw missing that bothered us. And if we were so exhausted or famished, it probably wouldn't have been a big deal. But it was for usnthis stay.
Séjour de 1 nuit en octobre 2023
Customer Care Team a répondu le 17 oct. 2023
Dear Angela, thank you for sharing your experience with us. We apologize for the inconveniences you faced during your stay, including the late-night requests for pillows and towels. We understand your frustration, and we'll work on improving our services to ensure a more seamless experience for our guests. Additionally, we're sorry to hear about the early breakfast hours not aligning with your schedule. We appreciate your understanding regarding the late check-out and hope the rest of your trip went more smoothly. If you decide to stay with us again in the future, we'll strive to provide a more satisfying experience. Please don't hesitate to reach out if you have any further comments or questions. We value your feedback.Warm regards,Aries Connects World

8/10 – Bien

Michael

Voyage de couple
Points forts : Propreté, service et personnel
Staff was very nice and welcoming. This is an older facility, but clean and somewhat updated. Breakfast was adequate. The room was comfortable.
Séjour de 1 nuit en octobre 2023
Customer Care Team a répondu le 17 oct. 2023
Dear Michael, we're glad to hear that the staff was welcoming and that you found the facility clean and somewhat updated. It's great to know that you had a comfortable stay and found the breakfast adequate. Your feedback is appreciated, and we hope to have the opportunity to host you again in the future. Thank you for sharing your experience.Warm regards,Aries Connects World

10/10 – Excellent

Randall

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place
Séjour de 3 nuits en octobre 2023
Customer Care Team a répondu le 11 oct. 2023
Dear Randall, thank you for your positive feedback! We're delighted to hear that you had a great stay at our hotel. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We're here to ensure your future visits are just as enjoyable. We look forward to welcoming you back on your next trip.Warm regards,Aries Connects World

8/10 – Bien

Lawrence

Points forts : État et installations de l’hébergement
Very easy parking!
Séjour de 2 nuits en octobre 2023
Customer Care Team a répondu le 11 oct. 2023
Dear Lawrence, we're glad to hear that you found parking at our hotel to be convenient! Easy parking can certainly enhance your overall experience. If you have any other comments or suggestions about your stay, please feel free to share. We're here to ensure you have a comfortable and hassle-free experience. Thank you for choosing our hotel, and we hope to welcome you back again in the future!Warm regards,Aries Connects World