Hotel Alex

Property class: 4

Choose dates to view prices

At Hotel Alex, you can look forward to a terrace, shopping on site, and a garden. Tee up with amenities like a driving range at this hotel. Take some time to relax at the onsite spa. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A hotel room with a wooden bed, a desk, a chair, and a TV.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A compact bathroom with a white sink, two mirrors, a toilet, and a towel rack.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Room

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Suite

A hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Suite

  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Naters, Hotel Alex is in the city center and on a river. Stockalper Palace and Pfarrkirche Ernen (Historic Church) are local landmarks, and the area's natural beauty can be seen at Binntal Nature Park and Pfyn-Finges Nature Park. Enjoy the area's slopes with cross-country skiing, snowboarding, and skiing lessons, and don't miss out on the snowshoeing. Visit our Naters travel guide
Map
Furkastrasse 88, Naters, VS, 3904

What's nearby

  • A historic building with towers and domes, surrounded by a well-maintained lawn and a stone wall.
    Stockalper Palace
    6 min drive - 2.5 km
  • A mountain landscape with a winding path, a small building, and distant peaks under a cloudy sky.
    Belalp
    15 min drive - 7.9 km
  • World Nature Forum
    10 min walk - 0.8 km
  • Blatten - Belalp Gondola
    18 min drive - 9.7 km
  • Leukerbad-Therme
    50 min drive - 53.3 km

Getting around

  • Brig Station
    15 min walk
  • Bettmeralp Gondola Lift Station
    21 min drive
  • Geneva International Airport (GVA)
    136 min drive

Restaurants

  • Romantica
    3 min drive
  • Channa
    19 min walk
  • Restaurant Conti
    18 min walk
  • Malteserkreuz
    4 min drive
  • Runder Brig
    19 min walk

About this property

Hotel Alex

  • Upscale hotel by the river
  • Consider a stay at Hotel Alex and take advantage of a terrace, shopping on site, and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range. Take some time to relax at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and dry cleaning/laundry services.
  • Other perks include:
    • Free self parking
    • Buffet breakfast (surcharge), a vending machine, and a TV in the lobby
    • Multilingual staff, an elevator, and smoke-free premises
  • Room features
  • All guestrooms at Hotel Alex include thoughtful touches such as premium bedding and bathrobes, in addition to amenities like safes and sound-insulated walls.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and down comforters
    • Bathrooms with tubs or showers and free toiletries
    • LED TVs with premium channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Is Hotel Alex pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alex?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Alex on Oct 31, 2026 start from CA $426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Alex?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alex?

Check-out is at 11 AM.

Where is Hotel Alex located?

Located in the heart of Naters, this spa hotel is within 1 mi (2 km) of World Nature Forum and Stockalper Palace. Rosswald and Gondelbahn Rosswald are also within 3 mi (5 km). Brig Station is 15 minutes by foot and Brig (ZDL-Brig Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alex Reviews

8.4

Very good

8.8

Cleanliness

6.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 95 reviews
Rating 8 - Good. 50 out of 95 reviews
Rating 6 - Okay. 9 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensationell inklusive Wellness SPA

1A.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Receptionist customer service
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service
No teaspoons in room or regular tea and milk.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
18.15 pm and no one at reception. Have to call someone to come over from SPA. 4* and no restaurant service in the evening. Could not figure out if invoice was already pre-paid or not, morning reception only available from 9.00 am and remote control in room not working.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant : restaurant et SPA Propre confortable Utiliser le bus 1
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Freundliches Personal
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias por recibirnos
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
- leider kriegt man auf Reklamationen keinerlei Feedback - Rezeption kaum besetzt - Hotel mit Car- Gästen - Frühstücksbuffet lässt für ein 4*Hotel zu wünschen übrig - wenig Gastfreundschaft spürbar - Zimmer waren okay, aber nur halbe Vorhänge, die nur die Hälfte der Fenster bedeckten
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel.

Sehr gut.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein praktisches Hotel ohne viel Flair und Schnörkel
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Bien
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Leur restaurant
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Entspannung in Naters mit Aussicht

Ideal für eine Nacht und Aufenthalt im Aletschspa inklusive. Im Hotel musste eine Angestellte mit dem Koch alles alleine machen und im Restaurant gab es nur ein Menu zur Auswahl. Das Essen war gut und der Service trotz des Umstandes zufriedenstellend.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War toll
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
War im Mai 2022 dort, das Personal ist wohl noch im Winterschlaf.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Literie très confortable, hôtel un peu vieux mais sinon
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Hotel ein bisschen in die Jahre gekommen aber sauber und funktionell.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Alles okay

Alles war just okay
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Begeisterung geht anders.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service

friendly staff, clean room, aged place...

in die jahre gekommenes Hotel. Sauber, freundliches Personal. Aber mehr als 1-2 nächte würde ich nicht bleiben
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel, liegt etwas ausserhalb, gute Küche und reichhaltiges Frühstück. Spa ist auch super!! Ich übernachte gerne in diesem Haus.
Stayed 3 nights in May 2021
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Alex Hotel - quite OK for a short stopover

Our first impression of this hotel was not so good... a hotel built in the 1990s with a somewhat strange layout and in need of modernization. It’s definitely not a 4-* hotel. However, first impressions can be wrong. The spa in a separate building was quite amazing and the best after a day of skiing or hiking. Dinner on the top floor was very good and staff was very attentive. Not our first choice for a holiday but for a stopover this hotel was quite OK.
Stayed 1 night in Apr 2021