Title: Hotel Alex - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Alex Riverfront hotel in Naters with a full-service spa ![Sauna, hot tub, steam room](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/f5521d5e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/0e79ae5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/e2ae42ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/a6800011.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/8b3905ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Alex, you can look forward to a terrace, shopping on site, and a garden. Tee up with amenities like a driving range at this hotel. Take some time to relax at the onsite spa. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas. 8.2 Very good ## Popular amenities - Spa - Breakfast available - Pet-friendly - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=535833&PinnedHotelID=535833&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/550443a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding Bathrobes - 258 sq ft - Sleeps 1 - 1 Double Bed ![Free toiletries, hair dryer, bathrobes, towels](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/05c0ce10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding Bathrobes - 258 sq ft - Sleeps 3 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/3065f994.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Heating LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding Bathrobes - 409 sq ft - Sleeps 2 - 1 Queen Bed ![Junior Suite](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/513ea406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Heating LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding Bathrobes - 355 sq ft - Sleeps 3 - 2 Twin Beds and 1 Queen Bed ![Deluxe Suite](https://images.trvl-media.com/lodging/1000000/540000/535900/535833/c77ab6fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Heating LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding Bathrobes - 463 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaters-Hotels-Hotel-Alex.h535833.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaters-Hotels-Hotel-Alex.h535833.Hotel-Information) ## About the area Located in Naters, Hotel Alex is in the city center and on a river. Stockalper Palace and Pro Nature Center are local landmarks, and the area's natural beauty can be seen at Binntal Nature Park and Swiss Alps Jungfrau-Aletsch. Enjoy the area's slopes with cross-country skiing, snowboarding, and skiing lessons, and don't miss out on the snowshoeing. [Visit our Naters travel guide](https://www.expedia.ca/Naters.dx177906) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.32589%2C7.99403&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pT1WFbK6Ugle4JqauFmJrmOVnwQ=) Furkastrasse 88, Naters, VS, 3904 ### What's nearby - Stockalper Palace - 17 min walk - 1.5 km - Brigerbad Thermal Pools - 6 min drive - 7.3 km - Blatten - Belalp Gondola - 7 min drive - 5.6 km - Morel-Greich - Riederalp Cable Car - 7 min drive - 6.3 km - Ried Mörel-Riederalp - 9 min drive - 6.6 km ### Getting around - Brig Station - 15 min walk - Bettmeralp Gondola Lift Station - 21 min drive - Geneva International Airport (GVA) - 136 min drive ### Restaurants - ‪Walliser Weinstube - ‬17 min walk - ‪Yuan China Restaurant - ‬18 min walk - ‪Britannia Pub - ‬19 min walk - ‪Artisti Ristorante Pizzeria Bar Caffe - ‬20 min walk - ‪Sukhothai Restaurant - ‬19 min walk ## About this property ### Hotel Alex Upscale hotel by the river Consider a stay at Hotel Alex and take advantage of a terrace, shopping on site, and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range. Take some time to relax at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and dry cleaning/laundry services. Other perks include: - Free self parking - Buffet breakfast (surcharge), an elevator, and tour/ticket assistance - Laundry services, meeting rooms, and luggage storage Room features All guestrooms at Hotel Alex include thoughtful touches such as premium bedding and bathrobes, in addition to amenities like safes and sound-insulated walls. More conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Bathrooms with tubs or showers and free toiletries - LED TVs with premium channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/23000000/22970000/22966000/22965941/7719f84a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stockalperhof Brig - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 201 reviews CA $240 CA $257 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=22965941&PinnedHotelID=22965941&HadPinnedHotel=true®ionId=-1&adults=2) ![Hiking](https://images.trvl-media.com/lodging/10000000/9750000/9742100/9742019/986088d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhhoc Hotel Naters - Free WiFi - Restaurant - Breakfast available - Parking available 8.4 Very good 158 reviews CA $220 CA $228 total includes taxes & fees Oct 7 - 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Pool - Hot tub - Breakfast included - Pet-friendly 9.4 Exceptional 23 reviews CA $465 CA $483 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=29477529&PinnedHotelID=29477529&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Ski shuttle nearby - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person ### Things to do - Full-service spa - Golf driving range - Piano - Playground - Shopping - Ski storage - TV in common areas ### Family friendly - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains - On a river - Picnic area - Terrace ### Full-service spa - Hot tub - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Banquet hall - Built in 1994 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LED TV with premium digital channels ### Food and drink - Free bottled water - Limited room service ### More - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 6:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link For any questions, please contact the property using the information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 20.00 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CHF 18.00 per person - Pet fee: CHF 20.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Alex Hotel Naters Alex Naters Hotel Alex Naters Hotel Alex Hotel Hotel Alex Naters Hotel Alex Hotel Naters ## Frequently asked questions ### Is Hotel Alex pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Hotel Alex? > As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Alex on Oct 7, 2025 start from CA $440.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Naters-Hotels-Hotel-Alex.h535833.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Alex? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Alex? > Check-in start time: 2 PM; Check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Alex? > Check-out is at 11 AM. ### Where is Hotel Alex located? > Located in the heart of Naters, this spa hotel is 1.1 mi (1.8 km) from Stockalper Palace and within 3 mi (5 km) of Rosswald and Belalp. Massa Trail is 3.1 mi (5 km) away. Brig Station is 15 minutes by foot and Brig (ZDL-Brig Train Station) is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Alex Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.6 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 23 8 - Good 45 6 - Okay 8 4 - Poor 4 2 - Terrible 1 ### 8/10 Good #### Gustavo Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muchas gracias por recibirnos ##### Gustavo Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alilou Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schönes und sauberes Hotel. Sehr gut. ##### Alilou Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Boris Alexander Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tolles Hotel War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus ##### Boris Alexander Stayed 1 night in Aug 2024 ### 8/10 Good #### Mrs C Jul 1, 2025 Liked: Staff & service No teaspoons in room or regular tea and milk. ##### Mrs C Stayed 1 night in Jun 2025 ### 4/10 Poor #### Jasmin Feb 21, 2025 Disliked: Staff & service, amenities, property conditions & facilities \- leider kriegt man auf Reklamationen keinerlei Feedback - Rezeption kaum besetzt - Hotel mit Car- Gästen - Frühstücksbuffet lässt für ein 4\*Hotel zu wünschen übrig - wenig Gastfreundschaft spürbar - Zimmer waren okay, aber nur halbe Vorhänge, die nur die Hälfte der Fenster bedeckten ##### Jasmin ### 6/10 Okay #### Deb Jun 27, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you ##### Deb Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Stéphane Jun 11, 2025 ##### Stéphane Stayed 2 nights in May 2025 ### 8/10 Good #### Cedric May 26, 2025 Liked: Cleanliness, room comfort ##### Cedric Stayed 4 nights in May 2025 ### 10/10 Excellent #### Alilou Mar 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alilou Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Alilou Jan 19, 2025 ##### Alilou Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ivo Oct 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ivo Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Alilou Aug 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alilou Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Alilou Aug 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alilou Stayed 1 night in Aug 2024 ### 8/10 Good #### Roger Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Roger Stayed 1 night in Aug 2024 ### 8/10 Good #### Christian Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es ist ein praktisches Hotel ohne viel Flair und Schnörkel ##### Christian Stayed 1 night in Jun 2024 ### 8/10 Good #### Cyrill May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cyrill Stayed 2 nights in May 2024 ### 10/10 Excellent #### Guillaume May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Guillaume Stayed 1 night in May 2024 ### 10/10 Excellent #### Alilou May 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sensationell inklusive Wellness SPA 1A. ##### Alilou Stayed 1 night in May 2024 ### 10/10 Excellent #### Alilou Apr 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alilou Stayed 4 nights in Apr 2024 ### 6/10 Okay #### jonas Jan 5, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen. ##### jonas Stayed 2 nights in Jan 2024 ### 8/10 Good #### Michel Jan 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Michel Stayed 1 night in Dec 2023 ### 8/10 Good #### Miguel Dec 8, 2023 Bien ##### Miguel ### 8/10 Good #### Miguel Dec 8, 2023 ##### Miguel ### 8/10 Good #### Miguel Dec 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Leur restaurant ##### Miguel ### 10/10 Excellent #### Lucienne Nov 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lucienne Stayed 4 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Pierrefonds-Roxboro](https://www.expedia.ca/Pierrefonds-Roxboro-Montreal-Hotels.0-n60097-0.Travel-Guide-Filter-Hotels) > > [Oceanfront Hotels in Fort Lauderdale](https://www.expedia.ca/Fort-Lauderdale-Hotels-Oceanfront-Hotels.0-0-d601750-tOceanfrontHotels.Travel-Guide-Filter-Hotels) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Hotels with a Lazy River in Mexico](https://www.expedia.ca/Destinations-In-Mexico-Hotels-With-A-Lazy-River.0-0-d117-tHotelswithaLazyRiver.Hotel-Filter-Destinations) > > [Microtel Inn & Suites by Wyndham Sault Ste. 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