Title: Canyon Cove Hotel & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Canyon Cove Hotel & Spa Beachside resort with outdoor pool ![Aerial view](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/86f597ff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/0849460d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | View from room](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/d462d70d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/e8a6fa91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/f85832cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This waterfront retreat offers a private beach for sunbathing or volleyball. Enjoy refreshments at the poolside bar between paddleboarding or kayaking. Guests love the on-site café's local cuisine and free WiFi in public areas. 6.2 ## Popular amenities - - - - Room service - Bar - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4727200&PinnedHotelID=4727200&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/33a40da6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning Separate bedroom Day bed Bidet Hair dryer Private bathroom In-room safe Living room - 431 sq ft - Beach view - Sleeps 4 - 1 King Bed ![Deluxe Suite](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/e3e190c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchenette Separate bedroom Hair dryer Private bathroom - 861 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![Family Suite, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/92fac419.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Day bed Separate bedroom Bidet Hair dryer - 1023 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Executive Suite](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/b3237a78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Refrigerator Day bed Separate bedroom Hair dryer - 1076 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ![Superior Twin Room](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/9e47ef3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Air conditioning Separate bedroom Day bed Bidet Hair dryer Private bathroom In-room safe Living room - 431 sq ft - Beach view - Sleeps 2 - 2 Twin Beds ![Family Suite](https://images.trvl-media.com/lodging/5000000/4730000/4727200/4727200/6d75aa5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Separate dining area Air conditioning Refrigerator LCD TV Separate bedroom Bidet Hair dryer - 1 bedroom - Beach view - Sleeps 2 - 2 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNasugbu-Hotels-Canyon-Cove-Hotel-Spa.h4727200.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNasugbu-Hotels-Canyon-Cove-Hotel-Spa.h4727200.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.09381%2C120.62331&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hbujFqB2tjgSDOvWpgt_WIhS13E=) Far East Road, Piloto Wawa, Nasugbu, Batangas, 4231 #### What's nearby - Wawa Port - 19 min walk - 1.6 km - Nasugbu Pavillion Beach Park - 4 min drive - 3.5 km - Matabungkay Beach - 28 min drive - 24.9 km - Caleruega Church - 42 min drive - 41.7 km - Sky Ranch - 54 min drive - 51.1 km #### Getting around - Ninoy Aquino Intl. Airport (MNL) - 174 min drive #### Restaurants - ‪McDonald's - ‬5 min drive - ‪Jollibee - ‬3 min drive - ‪Jamba Juice - ‬8 min walk - ‪Island Cafe - ‬10 min walk - ‪Mang Kulas Lomi House - ‬14 min walk ## About this property ### Canyon Cove Hotel & Spa Property highlights A poolside bar, a playground, and a bar are just a few of the amenities provided at Canyon Cove Hotel & Spa. With a private beach, free beach cabanas, and beach volleyball, this resort is the perfect place to soak up some sun. The on-site local cuisine café, Island Cafe, offers breakfast, lunch, and dinner. Enjoy onsite activities like kayaking, boat tours, and volleyball. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with free cabanas - Full breakfast (surcharge), wedding services, and a 24-hour front desk - An elevator, evening entertainment, and a gift shop - ATM/banking services, a paddleboard on site, and meeting rooms Room features All 217 rooms boast comforts such as air conditioning, as well as amenities like safes. More conveniences in all rooms include: - Showers, bidets, and free toiletries - Daily housekeeping, desks, and phones ## Similar properties ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5780000/5770600/5770575/0ee1350b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pico Sands Hotel Nasugbu - On private beach - Pool - Spa - Parking included 8.2 Very good 311 reviews CA $166 CA $190 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5770575&PinnedHotelID=5770575&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 6 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/26000000/25140000/25138900/25138887/dbe2c3fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pico De Loro Hamilo Coast Guest House Nasugbu - Pool - Kitchen - Parking included - Restaurant 6.2 40 reviews CA $115 CA $130 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=25138887&PinnedHotelID=25138887&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, cabanas (surcharge), sun loungers](https://images.trvl-media.com/lodging/5000000/4920000/4911200/4911118/a35b5330.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Punta Fuego Nasugbu - On private beach - Pool - Spa - Parking included 8.4 Very good 214 reviews CA $223 CA $251 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=4911118&PinnedHotelID=4911118&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/13000000/12330000/12329300/12329219/62bdc4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Coral Beach Club Lian - Pool - Hot tub - Parking included - Free WiFi 8.4 Very good 118 reviews CA $99 CA $112 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=12329219&PinnedHotelID=12329219&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/25000000/24310000/24309300/24309262/10fe9461.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach Condos Pico de Loro Hamilo Coast Nasugbu - Pool - Kitchen - Parking included - Free WiFi 7.2 Good 37 reviews CA $47 CA $79 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=24309262&PinnedHotelID=24309262&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/41000000/40910000/40907000/40906928/1ee987a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RSAM Beach Resort by Cocotel Nasugbu - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 15 reviews CA $142 CA $161 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=40906928&PinnedHotelID=40906928&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/25000000/24400000/24396800/24396727/5fd36b17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lago de Oro Hotel & Wakepark Calatagan - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 13 reviews CA $128 CA $145 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=24396727&PinnedHotelID=24396727&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/112000000/111560000/111555500/111555416/f08430e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canyon Cove by Lawton Nasugbu - Ocean view - Pool - Kitchen - Pet-friendly CA $154 CA $182 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=111555416&PinnedHotelID=111555416&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9180000/9177300/9177236/4e8d48e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Castle Resort & Hotel Lian - On private beach - Pool - Breakfast included - Parking included 7.2 Good 49 reviews CA $39 CA $48 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9177236&PinnedHotelID=9177236&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room](https://images.trvl-media.com/lodging/109000000/108260000/108257800/108257706/3525860d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Espinoza Beach Resort Nasugbu Nasugbu - Pool - Parking included - Free WiFi - Restaurant CA $80 CA $89 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=108257706&PinnedHotelID=108257706&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 6:00 AM to 9:00 AM for a fee: PHP 600 to 600 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Blu Bar - Island Cafe ### Things to do - Beach volleyball - Billiards/pool table - Boat tours - Children's pool - Evening entertainment - Kayaking - Outdoor pool - Paddleboard - Playground ### Family friendly - Children's pool - Living room - Outdoor pool - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage ### Guest services - Housekeeping (daily) - Turndown service - Wedding services ### Business services - Meeting rooms ### Outdoors - Beach towels - Free beach cabanas - Free pool cabanas - On a private beach ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Front entrance ramp - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - 2 buildings - 5 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately PHP 600 to 600 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property strictly prohibits outside food. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Canyon Cove Canyon Cove Nasugbu Canyon Cove Resort Canyon Cove Resort Nasugbu Cove Canyon Canyon Cove Beach Club Batangas/Nasugbu Canyon Cove Beach Club Hotel Nasugbu Canyon Cove Hotel Canyon Cove Hotel Nasugbu Canyon Cove Hotel Spa Canyon Cove Hotel & Spa Resort Canyon Cove Hotel & Spa Nasugbu Canyon Cove Hotel & Spa Resort Nasugbu ## Frequently asked questions ### Does Canyon Cove Hotel & Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Canyon Cove Hotel & Spa? > As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Canyon Cove Hotel & Spa on Nov 26, 2025 start from CA $63.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nasugbu-Hotels-Canyon-Cove-Hotel-Spa.h4727200.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Canyon Cove Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This resort doesn't offer parking. ### What time is check-in at Canyon Cove Hotel & Spa? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Canyon Cove Hotel & Spa? > Check-out is at 11:00 AM. ### Where is Canyon Cove Hotel & Spa located? > Nestled on the beach, this Nasugbu resort is 0.8 mi (1.3 km) from Wawa Port and 1.7 mi (2.7 km) from Nasugbu Pavillion Beach Park. Papaya Cove and Hamilo Coast Terminal are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Canyon Cove Hotel & Spa Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.8 Location ### 6.4 Staff & service ### 5.6 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 64 8 - Good 142 6 - Okay 123 4 - Poor 89 2 - Terrible 68 ### 10/10 Excellent #### Josue Mar 14, 2025 Liked: Amenities, property conditions & facilities Beautiful private beach for snorkeling ##### Josue Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Anatalie Jul 26, 2025 Liked: Cleanliness Property needs more improvement ##### Anatalie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### White sand beach with big pool The beach is surely the highlight of this resort. While it is showing signs of age, it still offers plenty to do for families. The bouncing castle in the beach is a winner but not for the faint hearted. The breakfast buffet was good as I did not expect a wide variety as the rates were also very affordable. ##### Verified traveller Stayed 1 night in Jan 2025 ### 8/10 Good #### Kenneth Jan 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice resort and nice access to the beach. The food was average and couldn't eat until certain times. The staff was excellent! ##### Kenneth Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Lilian Jun 5, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Needs more cleaning before occupancy. Our Bathroom smells as if people was just checked out. But my family enjoyed the fire dancing they were amazing. ##### Lilian Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Ronald Sep 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Lack of customer service with Front desk at check out. They don’t have lines people with checking in and checking out but have to wait a long time for a room check before giving the ticket leaving the premises. The female manager at the desk is not very helpful and entitled. Not a good example and need training how to deliver great customer service. ##### Ronald Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michael Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding experience ##### Michael Stayed 5 nights in Jan 2025 ### 8/10 Good #### Walter Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good ##### Walter Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Maily Feb 7, 2025 Liked: Staff & service Disliked: Property conditions & facilities The rooms were old and the bathroom was leaking, there were some cockroaches as well. It needs updating The staff’ were very attentive and amazing The food that was served for breakfast was delicious/ filipino style. ##### Maily Stayed 2 nights in Jan 2025 ### 8/10 Good #### APRIL ROSE FADERAGAO May 3, 2023 Liked: Cleanliness, staff & service, amenities quiet place to unwind near the city ##### APRIL ROSE FADERAGAO Stayed 1 night in May 2023 ### 10/10 Excellent #### George Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant beachfront stay Really relaxing vacation right beside the beach. The hotel room was your typical room with all the amenities you need. But we pretty much stayed outside in their pool and beach. The cocktails in the pool bar was strong and refreshing! The sunset here was picture perfect! Grilled food dinner area was packed but food served was fresh and pipping hot! Awesome stay over here and I will gladly stay here again! ##### George Stayed 1 night in Jan 2025 ### 10/10 Excellent #### DOUGLASS Dec 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NEED MORE RESTAURANT CHOICES ##### DOUGLASS Stayed 1 night in Dec 2023 ### 4/10 Poor #### Maria Mar 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The bathroom need an upgrade, and you will get hit by the elevator closing if you don’t go faster going out. ##### Maria Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Dolores Aug 31, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property needs renovation. There’s nothing good in that hotel. Worst hotel ever ##### Dolores Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Jayson May 4, 2024 Liked: Staff & service The beach and their pool is superb however their check in process is so terrible. We were given a room past 4pm already which suppposed to be at 3pm. This hotel is understaffed. Their rooms and facilities need to go renovation. ##### Jayson Stayed 1 night in May 2024 ### 4/10 Poor #### Jonas Jun 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities poor service. dilapidated property. ##### Jonas Stayed 1 night in Jun 2024 ### 6/10 Okay #### Daniel Apr 19, 2023 Disliked: Staff & service, property conditions & facilities Lazy staff ##### Daniel Stayed 1 night in Apr 2023 ### 4/10 Poor #### Peter Apr 8, 2023 Disliked: Amenities, property conditions & facilities The location was great, the rooms I booked were all king size beds.. i booked 6 rooms, not one was a king. The rooms were outdated, electric sockets not bolted in, mosquitoes were bad, no wifi, food selections were the same, no transportation near by, equipment rental over priced ##### Peter Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Alvin Aug 31, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Room 108 /Ground Floor I have my family with me for this trip. Room 108 was assigned to us, the only bad part for this room a little animal friend was hiding below this cabinet and you can tell in the picture. The Management of the hotel should hire and keep a infestation company to check each room for rodent avoid this situation for future guest. Overall , room bed were comfy and new aircon was installed. The facility needs an upgrade. ![](https://a.travel-assets.com/ugc/hotel-reviews/52F4FA13CAA4E79805A37001811EAD986A0AA63A1725076332622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alvin Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Nissim Sep 19, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities In the picture looks good on reality looks terrible ##### Nissim Stayed 1 night in Sep 2023 ### 4/10 Poor #### Martin Jan 22, 2024 Liked: Room comfort Disliked: Staff & service #### Disappointed No towels Most of menu not available No wifi Bar guys were great and good cocktails Beach really good This place could be so good Pretty cheap though Pico de lores or Punta Fuego look much better options ##### Martin Stayed 1 night in Jan 2024 ### 6/10 Okay #### Charito Feb 26, 2024 Disliked: Cleanliness, property conditions & facilities Towels are not clean and dilapidated; surroundings are not clean ##### Charito Stayed 2 nights in Feb 2024 ### 8/10 Good #### Gregory Sep 14, 2023 Disliked: Staff & service The resort itself was satisfactory but my roommate had money stolen the last morning we were there while we were out having breakfast. We met with the manager and the head security afterwards to report the incident and they would follow-up on any info but we have not heard any word since leaving nearly a week ago. ##### Gregory Stayed 6 nights in Sep 2023 ### 2/10 Terrible #### john May 3, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Four hour wait to check in. Safe was broken Sink was plugged Mold in sink Turned on the shower it created mud Ring in the toilet No power in the bathroom What is not mood until second day Complaints went unheard Wow ##### john Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Marshall T. Sep 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Property is a scam!!! They advertise as hotel and spa. There is no spa. Spoke to manager they said they forgot to take the spa advertising off. For the restaurant they had limited food on the menu and what they displayed they may not have. If they had buffet you could not order individual food. They said you had to only get the buffet, even if the food wasn’t good. The only thing was good about the trip was the bartenders in the outside bar and the service staff around the pool. They were tremendous help. ##### Marshall T. 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