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Hilton Garden Inn Nashville Downtown/Convention Center – Avis

3 out of 5
Hilton Garden Inn Nashville Downtown/Convention Center
305 Korean Veterans Blvd, Nashville, TN

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 599 avis sur 1008." "
Note de 8 – Bien, d’après 225 avis sur 1008." "
Note de 6 – Acceptable, d’après 101 avis sur 1008." "
Note de 4 – Médiocre, d’après 52 avis sur 1008." "
Note de 2 – Terrible, d’après 31 avis sur 1008." "

9,2/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Kerri

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff is friendly and attentive. The beds are super firm and furniture a bit dated but it’s conveniently located and you can get to most places quickly.
Séjour de 2 nuits en mai 2024
HGI Management a répondu le 25 mai 2024
Hello Kerri, thank you for taking the time to leave us a review! We appreciate your comments and I have shared them with our team. We hope to see you again soon!

6/10 – Acceptable

Kristen

Voyage de couple
Points forts : Propreté
The room smelled like mildew. The hotel parking was extremely expensive. Overall I felt it was overpriced.
Séjour de 2 nuits en mai 2024
Sabine Bass a répondu le 24 mai 2024
Thank for your feedback. We appreciate you for staying with us at Hilton Garden Inn Nashville Downtown/Convention Center.

10/10 – Excellent

Debra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly and helpful.
Séjour de 2 nuits en mai 2024
Sabine Bass a répondu le 23 mai 2024
Thank you for booking with us at Hilton Garden Inn Nashville Downtown/Convention Center

10/10 – Excellent

Krystal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Sabine Bass a répondu le 23 mai 2024
Thank you for booking with us at Hilton Garden Inn Nashville Downtown/Convention Center

10/10 – Excellent

Christine

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
😁
Séjour de 1 nuit en mai 2024
Sabine Bass a répondu le 23 mai 2024
Thank you for booking with us at Hilton Garden Inn Nashville Downtown/Convention Center

8/10 – Bien

Lorena

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
The hotel is great, good location. Parking is very expensive. You can find parking lots around, but are.not cheap. We checked in at 1 am. Staffs were.not nice. Maybe was because of the time of the day.
Séjour de 2 nuits en mai 2024
Sabine Bass a répondu le 23 mai 2024
Thank you for your feedback and thank you for booking with us at Hilton Garden Inn Nashville Downtown/Convention Center.

8/10 – Bien

Glen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was relatively close to Broadway so walking was not a problem. The breakfast buffet was not great and definitely not worth 19$ per person.
Séjour de 2 nuits en mai 2024
Sabine Bass a répondu le 23 mai 2024
Thank you for booking with us at Hilton Garden Inn Nashville Downtown/Convention Center.

6/10 – Acceptable

Dana, Moultonboro

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Walkable to broadway! However no one cleaned our room for the entire stay. No room service. Restaurant in the hotel was eh.
Séjour de 3 nuits en mai 2024
HGI Management a répondu le 14 mai 2024
Hello Dana, thank you for taking the time to review our hotel. We appreciate your feedback and I have shared your comments with my team.

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We loved Rob the bartender. He was super personable! Wasn’t psyched that housekeeping entered my room after asking for them not to..
Séjour de 3 nuits en mai 2024
HGI Management a répondu le 14 mai 2024
Hello Nicole, thank you so much for the great review! We are so happy to hear that you enjoyed your stay, and that Rob made your stay great! I sincerely apologize that Housekeeping went into your room without your permission, I have passed that onto our housekeeping manager. We hope we get to see you again in the near future!

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
HGI Management a répondu le 14 mai 2024
Hello Christopher, so happy to hear that you enjoyed your stay with us! We hope to see you again in the future.

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was perfect! We will definitely stay here again on future trips to Nashville.
Séjour de 2 nuits en mai 2024
HGI Management a répondu le 13 mai 2024
Hello Jeffery, I am so happy to hear that you enjoyed your stay! We look forward to seeing you again in the future!

10/10 – Excellent

Dixie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone there was so friendly, making the whole thing easy!!
Séjour de 1 nuit en mai 2024
HGI Management a répondu le 13 mai 2024
Hello Dixie, thank you for taking the time to review our hotel! I am so happy that you enjoyed your stay, and everyone was very welcoming.

6/10 – Acceptable

Barbara

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Room was tired but clean , bed was comfy staff was very nice
Séjour de 1 nuit en mai 2024
Sabine a répondu le 9 mai 2024
Hello Barbara, thank you for taking the time to leave us a review. Hope to see you again soon!

10/10 – Excellent

Heather

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this hotel. Perfect walking distance to broadway. All the staff was so nice and helpful. We will be for sure saving this hotel and rebooking for our next trip to Nashville
Séjour de 1 nuit en mai 2024
HGI Management a répondu le 8 mai 2024
Hello Heather, thank you for leaving us this great review. We are so happy that you enjoyed your stay with us and found our staff so helpful and welcoming. We are looking forward to seeing you again in the future.

10/10 – Excellent

Jamie

Séjour de 3 nuits en mai 2024
HGI Management a répondu le 27 mai 2024
Hello Jamie, thank you so much for this great review! We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Excellent

Kelly

Séjour de 1 nuit en mai 2024
Sabine a répondu le 26 mai 2024
Thank you!

10/10 – Excellent

Tamara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
HGI Management a répondu le 7 mai 2024
Hello Tamara, thank you for this great review. We appreciate your feedback and we hope to see you again soon.

10/10 – Excellent

Jennie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
HGI Management a répondu le 7 mai 2024
Hello Jennie, thank you for this wonderful review. We appreciate your feedback, and we look forward to hosting you again in the future.

10/10 – Excellent

Chad

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
HGI Management a répondu le 3 mai 2024
Hello Chad, thank you so much for taking the time to review our hotel. We appreciate your feedback, and we hope to see you again.

10/10 – Excellent

Jeff

Voyage d’affaires
property was bright and clean
Séjour de 4 nuits en avril 2024
HGI Management a répondu le 2 mai 2024
Hello Jeff, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. Hope to see you again soon!

10/10 – Excellent

Randal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The young man that checked us in was great! Friendly and answered any question that I had He was top notch. The bartender Rob, at the lobby bar, can't say enough good things about him. So friendly not just to the people at the bar but to the folks coming and going. Another great employee. All employees that we came in contact with were super nice and helpful. Enjoyed our stay and would recommend your hotel to anyone traveling to Nashville.
Séjour de 4 nuits en avril 2024
HGI Management a répondu le 2 mai 2024
Hello Randal, thank you for taking the time to leave us a review. We are so happy to hear that our staff made you feel welcomed during your stay. We appreciate your feedback, and we hope to see you again!

10/10 – Excellent

christy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We drove in from Texas and was extremely tired. We wanted a place with valet parking and a restaurant on site so we didn't have to leave. We weren't able to do any site seeing on this stay. But the place is beautiful, easy to access, the beds were amazingly comfortable. The staff was friendly to these old weary hillbillies and we were grateful for the wonderful nights rest.
Séjour de 1 nuit en avril 2024
HGI Management a répondu le 1 mai 2024
Hello Christy, we are so happy to hear that you enjoyed your stay with us! We hope to see you again during your next stay in Music City.

8/10 – Bien

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
HGI Management a répondu le 2 mai 2024
Hello Christopher, thank you for taking the time to leave us a review. We appreciate your feedback and we hope to see you again soon.

8/10 – Bien

Deb

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
HGI Management a répondu le 2 mai 2024
Hello Deb, thank you for taking the time to leave us a review. We appreciate your feedback, and we hope to see you again.

10/10 – Excellent

Tammy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean hotel within walking distance to all the downtown attractions.
Séjour de 2 nuits en avril 2024
Sabine a répondu le 30 avr. 2024
Hello Tammy, thank you so much for taking the time to leave us this great review! We are happy to hear that you enjoyed your stay with us in Music City. We hope to see you again!

8/10 – Bien

cathy a

Séjour de 3 nuits en avril 2024
Sabine a répondu le 18 mai 2024
Hello, thank you for taking the time to give us a review. We appreciate your feedback! We hope to see you again soon.

10/10 – Excellent

Jody

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was great. Only 4 blocks to Broadway. And the rooms were nice.
Séjour de 1 nuit en avril 2024
Sabine a répondu le 26 avr. 2024
Hello Jody, thank you so much for leave us a great review. We are happy to hear you had a great! We appreciate you and we hope to see you again.

8/10 – Bien

Michelle

Voyage en famille
It was a fine place to stay
Séjour de 7 nuits en avril 2024
Sabine a répondu le 25 avr. 2024
Hello, thank you for taking the time to review your stay at the Hilton Garden Inn Nashville Downtown/Convention Center. We appreciate your comments and feedback.

10/10 – Excellent

Margarita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No issues ! Great stay
Séjour de 3 nuits en avril 2024
Sabine a répondu le 30 avr. 2024
Hello, thank you for taking the time to review your stay at the Hilton Garden Inn Nashville Downtown/Convention Center. We appreciate your comments and feedback.

6/10 – Acceptable

Francisco

Séjour de 5 nuits en avril 2024
HGI Management a répondu le 13 mai 2024
Hello Francisco, I am sorry to hear that your stay was not fully to your liking. We hope that you will give us another chance and let us make it right!

2/10 – Terrible

Ellen

Séjour de 1 nuit en avril 2024
HGI Management a répondu le 7 mai 2024
Hello Ellen, thank you for taking the time to review our hotel. We appreciate your feedback and apologize for the issues during your stay. We strive to provide good service and I have shared your comments with the team.

10/10 – Excellent

EDGAR

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
I like the walking distance to the attractions. And the location was nice and quiet.
Séjour de 1 nuit en avril 2024
Sabine a répondu le 17 avr. 2024
Hello Edgar, thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in Music City.

10/10 – Excellent

Aundia

Séjour de 1 nuit en avril 2024
HGI Management a répondu le 7 mai 2024
Hello Aundia, thank you so much for leaving this great review. We appreciate your feedback and we hope to see you again in the future.

2/10 – Terrible

Michael

Reserved a king room and only had two queens available
Séjour de 2 nuits en avril 2024
HGI Management a répondu le 15 avr. 2024
Hello Michael, thank you for taking the time to review our hotel. We appreciate your feedback and apologize for the issues during your stay. We strive to provide good service and I have shared your comments with the team.

6/10 – Acceptable

joytae

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
HGI Management a répondu le 15 avr. 2024
Helo Joytae, thank you for taking the time to leave us a review. We take feedback seriously and we hope you will consider staying with us again.

10/10 – Excellent

Megan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Sabine a répondu le 15 avr. 2024
Hello Megan, thank you so much for taking the time to leave us this great review! We appreciate you staying with us and we hope to see you again soon.

6/10 – Acceptable

Devan

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Fine stay, nicely decorated, very decently clean. The mandatory valet parking was really inconvient and annoying, plus SUPER expensive. That alone would make me look elsewhere for a place to stay next time I visit.
Séjour de 2 nuits en avril 2024
Sabine a répondu le 14 avr. 2024
Hi Devan, thank you for taking the time to review your stay at the Hilton Garden Inn Nashville Downtown/Convention Center. We appreciate your comments, and we take feedback seriously.

10/10 – Excellent

Debbie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nicely renovated
Séjour de 1 nuit en avril 2024
Sabine a répondu le 14 avr. 2024
Hello Debbie, thank you for taking the time to review our hotel. So, happy to hear that you enjoyed your stay with us. We appreciate your feedback, and we hope to see you again.

10/10 – Excellent

Shelley

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very close to Broadway and attractions. Most staff was very friendly. Ocean in the lounge was awesome!
Séjour de 2 nuits en avril 2024
HGI Management a répondu le 13 avr. 2024
Hello Shelley, thank you so much for leave us a great review. We are happy to hear that Ocean made your stay great! We appreciate you staying with us, and we hope to see you again.

10/10 – Excellent

Jayne

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great central location for all the fun stuff goin on! Easy walking distance to Broadway, The Listening Room, The Station Inn in the Gulch…. The hotel is clean, quiet and a little swanky. Bonus: bartenders are fun and welcoming. Try the Broadway Girl at the Hoppy Bird. :)
Séjour de 3 nuits en avril 2024
HGI Management a répondu le 10 avr. 2024
Hello Jayne, thank you for taking the time to review our hotel. So, happy to hear that you enjoyed your stay with us. We appreciate your feedback, and we hope to see you again.

10/10 – Excellent

Nancy, Mesa

Séjour de 3 nuits en avril 2024
Sabine a répondu le 30 avr. 2024
Hello, thank you for taking the time to review your stay at the Hilton Garden Inn Nashville Downtown/Convention Center. We appreciate your comments and feedback.

8/10 – Bien

Shelby, Memphis

Séjour de 1 nuit en mars 2024
Sabine a répondu le 30 avr. 2024
Hello, thank you for taking the time to review your stay at the Hilton Garden Inn Nashville Downtown/Convention Center. We appreciate your comments and feedback.

10/10 – Excellent

Katelyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Front desk text
Séjour de 1 nuit en avril 2024
HGI Management a répondu le 9 avr. 2024
Hello Katelyn, thank you so much for taking the time to leave us this great review! We appreciate you staying with us and we hope to see you again soon.

10/10 – Excellent

Gretchen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean property, great location with easy walking to the sites and places to visit in downtown Nashville.
Séjour de 3 nuits en avril 2024
Sabine a répondu le 8 avr. 2024
Hello Gretchen, thank you for taking the time to leave us a great review. We hope to see you again!

10/10 – Excellent

Janet

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The area is very walkable and while this location may not be “close” to broadway, there were plenty of people walking to and from the area that made the location feel near, while also far enough to achieve some peace.
Séjour de 5 nuits en avril 2024
HGI Management a répondu le 8 avr. 2024
Hello Linda, thank you for taking the time to leave us a great review. We hope to see you again!

8/10 – Bien

Darlene

Voyage de couple
Good location, clean room, friendly staff.
Séjour de 3 nuits en avril 2024
HGI Management a répondu le 8 avr. 2024
Hello Linda, thank you for taking the time to leave us a great review. We hope to see you again!

8/10 – Bien

Glenna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
HGI Management a répondu le 8 avr. 2024
Hello Linda, thank you for taking the time to leave us a great review. We hope to see you again!

10/10 – Excellent

ronnie

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I thought your overnight parking fee of 59.99 was too high. i wound up parking at the Music City Convention Center for 35.00 per night. It was only a four block walk but i would have preferred parking at the hotel. Will have to consider that the next time i come to Nashville.
Séjour de 3 nuits en avril 2024
Sabine a répondu le 6 avr. 2024
Hi Ronnie, thank you for taking the time to review your stay at the Hilton Garden Inn Nashville Downtown/Convention Center. We take feedback seriously.

8/10 – Bien

Mari

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice, used it so I could be in downtown Nashville.
Séjour de 2 nuits en mars 2024
HGI Management a répondu le 4 avr. 2024
Hello Mari, thank you for taking the time to leave us a great review. We hope to see you again!

8/10 – Bien

Starla

Séjour de 3 nuits en mars 2024
Sabine a répondu le 23 avr. 2024
Thank you