Infestation problem!!! My husband and I stayed overnight August 5, 2023. We arrived to our room rather late around 10:30 p.m. It had been a very long day and we went right to bed. During the night, I kept feeling like something was crawling on me. I brushed the area on my body but couldn’t see anything. We we awoke in the morning, and turned the lights on, we discovered our room was INFESTED with tiny ANTS. They were on the counters, coffee area, bedside table, on the bathroom counter…. AND in our BED!!! I went and reported the issue to the front desk. Azayah came into the room and witnessed them all over the room and even in our bed. I showed her the one I kill that had bitten my arm and left a red dot and itchy skin. I have since learned that ants can be nocturnal and come out when it’s dark. I was told that the manager would call me that day or the next with a refund. I young lady agreed that they were all over and it was gross. Two days later, I reached out to the hotel and inquired about the refund. Tina stated that they new they had ants and had been working on the problem. The hotel even had bushes around the hotel cut down to help with the infestation. However, I would need to wait until the manager returned from being out due to a death in the family to get a refund. I called again and on August 11th was told they would not give me a refund because I didn’t report it in the middle of the night.